The Launch Station

Episode 15: Winning at pre-to-post-sales: Lessons from Gitlab

In this episode, we are joined by Reshmi Krishna (Senior Manager, Enterprise Solutions Architect) and Sherrod Patching (Head of Global Technical Account Managers), GitLab.

Reshmi has extensive experience in being an engineer and a solutions architect. She has been in leadership positions for multiple years now.

Sherrod is a seasoned customer-centric technology leader with deep experience in building high-performing global teams focused on driving excellent customer experience and significant revenue growth.

While Reshmi loves to dive into the nitty gritty, Sherrod excels in driving organic and inorganic revenue growth.

In this episode, we have them talking about:

  • What pre-sales and post-sales look like at Gitlab, and how they have evolved
  • How should the right journey be structured from pre- to post-sales
  • How to get  better at handoffs

...and more.