16 episodes

When I started my career in Customer Success, I used to get hundreds of questions around my role.
The situation hasn't changed much and I see that a lot of people are still unaware of Customer Success as a Career. Moreover, there is no single repository for budding CSMs and learn more about this role.

Seeing this gap, I thought of doing something about it, and 'The CS Mentor' is the result! I hope you would like my podcast.

Questions? Send me a LinkedIn message: https://linkedin.com/in/ankitify

Music by LiQWYD. Licensed under Creative Commons.

The CS Mentor - All things Customer Success Ankit Aggarwal

    • Management
    • 5.0, 5 Ratings

When I started my career in Customer Success, I used to get hundreds of questions around my role.
The situation hasn't changed much and I see that a lot of people are still unaware of Customer Success as a Career. Moreover, there is no single repository for budding CSMs and learn more about this role.

Seeing this gap, I thought of doing something about it, and 'The CS Mentor' is the result! I hope you would like my podcast.

Questions? Send me a LinkedIn message: https://linkedin.com/in/ankitify

Music by LiQWYD. Licensed under Creative Commons.

    Episode 15: LinkedIn - How to start conversations and get interviews

    Episode 15: LinkedIn - How to start conversations and get interviews

    Okay, So you have an awesome LinkedIn profile. You are getting some profile views and probably some recruiters' messages in your inbox. But, You still long for that dream company! How can you probably get the job there? You could do all this by making the first move. Yes, By reaching out to the right people in right way, You can land interviews and probably your dream job too!

    In this episode of 'The CS Mentor' Podcast, I discuss the strategy that has worked for me as well as many other candidates that I have coached.

    • 6 min
    Episode 14: LinkedIn - Your experience matters

    Episode 14: LinkedIn - Your experience matters

    Do you know the secret to accelerate your career and get a job via LinkedIn?

    In this second episode of the LinkedIn Optimisation series, I talk about two important sections that not only help you give more profile views but also helps in holding the first impression you were able to make. With the right content, These sections take you one step closer to your dream job.

    • 5 min
    Episode 13: Making the first Impression with LinkedIn

    Episode 13: Making the first Impression with LinkedIn

    Do you know the secret to accelerate your career and get a job via LinkedIn?

    In this first episode of the LinkedIn Optimisation series, I talk about the 4 key elements you need to change to make the first impression with your LinkedIn profile.

    These 4 things are Your Profile Photo, Headline, Cover Photo, and About me. I'm sure that these tips would help you give more exposure to your LinkedIn profile and hence better chances of getting interviews.

    • 6 min
    Episode 12: Getting more Interviews via LinkedIn

    Episode 12: Getting more Interviews via LinkedIn

    Do you know the secret to accelerate your career and get a job via LinkedIn?

    During Feb 2020, I was in a bit of situation, CoronaVirus had already started impacted the jobs and I was scheduled to come back to India. I started my job search with no luck. My applications were just landing nowhere. So, I changed my strategy altogether and optimise my LinkedIn strategy. In this series of episodes, I am going to share the tips and tricks you could use to get more interviews.

    • 2 min
    Episode 11: Framing a perfect 'About Me'

    Episode 11: Framing a perfect 'About Me'

    We have been always told that the first impression is the last impression. In this episode of The CS Mentor Podcast, I reveal a framework I use to draft a perfect about me. Any Customer Success Manager can use this to make an impact and improve the chances of getting hired!

    • 6 min
    Episode 10: Customer Success as a Career with Atma Gunupudi (Part 2)

    Episode 10: Customer Success as a Career with Atma Gunupudi (Part 2)

    I'm really excited to bring you the first-ever interview podcast at 'The CS Mentor'. In this second part of my conversation with Atma, I am covering the following things:


    Skills Hiring Managers look for when they hire CSMs
    How to move into Customer Success without any knowledge
    The most important skill for a Customer Success Manager

    • 14 min

Customer Reviews

5.0 out of 5
5 Ratings

5 Ratings

RamyaPatel ,

Great Initiative!

Simple, Informative and Helpful!

Great Job Ankit!

Looking for more podcasts!✌️✌️✌️

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