Dental Unfiltered

Matthew Brown

This show covers a range of topics related to dentistry with insights from industry professionals. Andrew and Matthew lead discussions on various aspects of dental practice. The podcast aims to provide valuable perspectives for navigating the ever-evolving landscape of dentistry. Here you will find unbiased information about the industry and tools to help in your dental practice.

  1. 2 gg fa

    Episode 229 | Management Unfiltered | When Should A Leader Step In VS Step Back

    In this episode of Management Unfiltered, hosts Zach Shelley and Kirk Teachout explore the leadership balance every practice owner, office manager, and team leader needs to master: knowing when to step in, when to step back, and when helping may actually be holding your team back. They discuss how to address small issues early, hold people accountable in private, praise them in public, and gradually give team members the autonomy they need to grow. Zach and Kirk also share practical strategies for avoiding micromanagement, communicating new expectations, delegating outcomes instead of tasks, and developing future leaders who can solve problems without you. The conversation also covers the “apology meeting,” the dog-leash analogy for building trust and independence, and the rubber-versus-glass framework for deciding which situations your team can safely learn from and which require immediate intervention. Finally, Zach and Kirk examine how virtual assistants can help practices reduce administrative burdens, lower overhead, and reclaim valuable time. They cover common VA responsibilities, including insurance verification, patient communication, schedule audits, data collection, and content creation, while highlighting important compliance, privacy, and data-security considerations. If you want to build a stronger team, create a healthier practice, and stop being the bottleneck, this episode offers practical guidance for leading with clarity, trust, and intention.

  2. 10 set

    Episode 227 | Clinical Unfiltered | Dental Shark N Tell Event

    What if the fastest way to grow your practice is to stop treating sales, financing, and specialist referrals like separate problems?In this powerhouse episode of Dental Shark and Tell, Dr. Sausha sits down with a lineup of top clinicians and industry voices to break down the exact operational playbooks that move high-value cases forward. Inside this episode: Building a Front-Office Sales Department: Dr. Andrew Vallo reveals the exact KPIs, daily deposit tracking, and "2-2-2 follow-up system" his group uses to drive treatment acceptance and team accountability. Unlocking Big-Ticket Treatment Acceptance: Carla Vallo (Cherry) breaks down how smart third-party financing transforms checkout conversations, removes sticker shock, and prevents patients from walking out the door. B2B Growth & Digital Opportunities: How leveraging LinkedIn can open unexpected KOL, research, and B2B doors for clinicians.Bringing Specialty Procedures In-House: Advanced strategies covering photogrammetry, 3D printing, implant salvage, and full-arch workflows that lower lab costs and improve prosthetic accuracy. The Reality of Specialist-Led Expansion: Vanessa delivers a candid breakdown of safety, billing, sedation protocols, and crash cart requirements, answering the ultimate question: Is bringing a new procedure in-house worth the risk? Stop guessing and start scaling with repeatable systems. Whether you’re an associate, practice owner, or team lead, this episode is packed with immediate, high-impact strategies. 🎧 Stream the full episode now!

  3. 7 set

    Episode 226 | Dental Unfiltered | 3 Letters to Increase Revenue

    Patient financing is often treated like a last resort, but it may be one of the most powerful tools a dental practice has to help patients move forward with needed treatment while improving practice growth.Matt Brown, Dr. Andrew Vallo, and Chase from HFD discuss how financing can increase treatment acceptance, improve patient access, and create a more stable financial future for dental practices. They explore why practices should offer financing proactively, rather than waiting until a patient says they cannot afford care.You’ll hear how financing can: Help patients access comprehensive treatmentIncrease average patient valueImprove treatment acceptance and collectionsGive patients more manageable monthly payment optionsSupport patients across different credit profilesReplace outdated assumptions about who should or should not applyBecome a measurable practice KPI through credit applications The conversation also covers the importance of role-playing financing conversations with treatment coordinators, presenting specific approval amounts and monthly payments, and making financing part of a consistent patient experience, not an awkward final option. If you’re a dentist, treatment coordinator, or practice leader looking for practical ways to remove financial barriers and grow your practice, this episode offers a fresh perspective on why patient financing can be a win for both the patient and the practice.

Descrizione

This show covers a range of topics related to dentistry with insights from industry professionals. Andrew and Matthew lead discussions on various aspects of dental practice. The podcast aims to provide valuable perspectives for navigating the ever-evolving landscape of dentistry. Here you will find unbiased information about the industry and tools to help in your dental practice.

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