Marketing China

Coolio Yang

Welcome to Marketing China (formerly Eastbound Insights) — your definitive guide to cracking the code of the world’s most dynamic and complex market. Curated by Coolio Yang, a seasoned industry veteran and former Vice President of Ogilvy and Greater China CEO of Kantar’s media division, this podcast delivers high-level strategic clarity for Western brand owners and global marketers. Doing business in China requires more than just a presence; it requires a deep understanding of unique digital ecosystems and shifting consumer behaviors. Each episode unpacks: China Marketing Strategy: Real-world playbooks for market entry and sustainable growth. Consumer Trends: Deep dives into the mindsets of Chinese Gen Z, silver economy, and middle-class consumers. Digital Ecosystems: Navigating platforms like WeChat, Douyin (TikTok), Xiaohongshu (RED), and Tmall. Expert Analysis: Candid conversations on the challenges and opportunities defining the Chinese market today. Whether you are an executive at a multinational or an entrepreneur looking to scale, tune in to elevate your China strategy with unmatched expertise. Connect with Coolio: coolioyang.com/en/ -- Hosting provided by SoundOn

  1. Why Brand Crises Explode in China and How to Build Resilience

    25/09/2025

    Why Brand Crises Explode in China and How to Build Resilience

    Brand crises in China are no longer anomalies; they are part of the operating reality. In this insightful episode, we explore why a wave of sudden reputational and regulatory crises is escalating for both international and Chinese brands. What starts small can reach millions within hours. We delve into the critical factors driving this intense volatility, including policy resets that reshape entire industries overnight and an increasingly unforgiving economic context. Crucially, Chinese consumer sentiment is highly sensitive: 72% of Chinese consumers would stop buying from a brand they consider politically or socially insensitive—significantly higher than the global average of 47%. We examine how social media algorithms exacerbate these issues, prioritising engagement and making controversies spread faster (a study found posts tagged with "national interest" are 40% more likely to trend). Furthermore, brands must navigate "grey zones in compliance" regarding data security and advertising language, and global brands often face value conflicts when headquarters push international campaigns. Even domestic champions like Ant Group, Luckin Coffee, and Li-Ning are vulnerable in this environment. Generic advice is no longer sufficient. Learn the systematic, operationalised approaches needed to institutionalise resilience: • Implementing consumer pre-testing to detect emotional triggers before nationwide launches. • Creating a structured crisis classification and response chain. • Building positive narratives that highlight societal contributions (like Lenovo’s emphasis on R&D hiring). • Adopting operational separation, where multinationals and Chinese companies run distinct entities to limit market contagion. • Establishing internal discipline, including social media handbooks and regular crisis simulations, which can reduce reaction times by 40%. Join us to understand how leaders can move beyond reactive firefighting to strengthen long-term trust with consumers and regulators in this complex market. -- Hosting provided by SoundOn

    14 min
  2. AI Agents in China: Reshaping Marketing Agencies – Quality, Aggregation, and a Split Future

    25/07/2025

    AI Agents in China: Reshaping Marketing Agencies – Quality, Aggregation, and a Split Future

    This episode dives deep into a question making waves in China's marketing circles: “If AI Agents can do what advertising agencies do, what will be left for you?”. This isn't just a humorous remark; it reflects a widespread anxiety and a genuine turning point in how marketing services are understood, particularly in the unique and rapidly changing Chinese context. We'll explore how this anxiety isn’t merely about automation, but also a confusion over the very word “agent” itself. In China’s highly volatile business climate, brand marketers spend significant energy mediating competing internal interests, navigating resource constraints, and balancing department politics. Ironically, their in-house marketing teams lack the bandwidth for strategic research, which is where consultancies and agencies traditionally found their value. However, agencies—especially the creative and media ones—have largely become "executors," while consultancies get to "think". Much of agency value in China has shifted from raising the marketing quality to maximising aggregation: buying media in bulk, leveraging cross-client scale, and driving prices down. Aggregation is often seen as easier, less risky, and more scalable than investing in real expertise. But what if AI is ill-suited to these aggregation functions? Our discussion will reveal how AI’s true promise lies in making solutions more rigorous, reports more granular, and data analysis more accurate—effectively returning marketing to a discipline of quality, not just quantity. This raises a new dilemma in China: should AI amplify the capabilities of agencies, or should brands internalise them? We'll unpack why AI Agents won’t simply replace the full function of agencies but will dramatically improve the quality and thoroughness of certain outputs, while aggregation remains a stubbornly human, relationship-driven game. Many Chinese agencies are already rushing to build and resell AI-powered tools, attempting to rebrand as technology vendors. Ultimately, we’ll look at the disruption brought by AI Agents not as simple replacement, but as polarisation, leading to a "split future" in China’s marketing landscape. It's a future where one camp is rooted in AI-driven quality—“the quality tribe”—and the other entrenched in aggregation and quantity—“the direct tribe”. This isn’t the end of advertising agencies in China, but a crucial moment for them, and their clients, to redefine value. The industry faces an urgent need to redefine what is truly valuable in the age of AI. -- Hosting provided by SoundOn

    11 min
  3. Branding: The Art of Strategic Pruning

    16/06/2025

    Branding: The Art of Strategic Pruning

    In this thought-provoking episode, we dive deep into a surprising revelation from a high-end headhunter's job ad: a Chief Marketing Officer position explicitly stating, “This position does not involve branding”. Our expert, Coolio Yang, unpacks what this seemingly simple line truly signals – a company likely “once burned” by branding efforts that offered no clear returns, leading to confusion and frustration. Discover why real brand building isn’t about spending a fortune on poetic videos or simply adding tasks and campaigns, but about “subtraction” – returning to fundamentals, asking hard questions, defining clear standards, and removing everything that doesn’t serve those standards. It’s about doing less, but doing it with intent. We explore how professional marketers differentiate themselves by focusing on core intentions, asking critical questions like 'What does this brand stand for?' and 'What is its true competitive edge?'. Learn that branding is ultimately about clarity, not just visibility, and is the most efficient way to convey a founder’s original intention with precision and consistency. We’ll uncover why many CEOs fear the term 'branding' – often due to marketers imposing their own fantasies, chasing trends, or unexplainable expenses being filed under “branding”. Finally, we discuss why courageous, disciplined brand builders are essential “stewards of meaning” for any business. Tune in to understand why that 'no branding' clause might be turning away the very best candidates and how “in branding, everything communicates”! -- Hosting provided by SoundOn

    13 min

Descrizione

Welcome to Marketing China (formerly Eastbound Insights) — your definitive guide to cracking the code of the world’s most dynamic and complex market. Curated by Coolio Yang, a seasoned industry veteran and former Vice President of Ogilvy and Greater China CEO of Kantar’s media division, this podcast delivers high-level strategic clarity for Western brand owners and global marketers. Doing business in China requires more than just a presence; it requires a deep understanding of unique digital ecosystems and shifting consumer behaviors. Each episode unpacks: China Marketing Strategy: Real-world playbooks for market entry and sustainable growth. Consumer Trends: Deep dives into the mindsets of Chinese Gen Z, silver economy, and middle-class consumers. Digital Ecosystems: Navigating platforms like WeChat, Douyin (TikTok), Xiaohongshu (RED), and Tmall. Expert Analysis: Candid conversations on the challenges and opportunities defining the Chinese market today. Whether you are an executive at a multinational or an entrepreneur looking to scale, tune in to elevate your China strategy with unmatched expertise. Connect with Coolio: coolioyang.com/en/ -- Hosting provided by SoundOn