Creative Capes

Future London Academy

Listen to relaxed conversations with inspiring creatives and innovators from around the world. Hear their stories, mistakes they have made on the way and opinions on what's going on in the industry. Get inspired!

  1. Why self-limiting beliefs about leadership are the hidden barrier for most design leaders | Julia Whitney, Executive Coach

    6 days ago

    Why self-limiting beliefs about leadership are the hidden barrier for most design leaders | Julia Whitney, Executive Coach

    How design leaders build influence, navigate conflict, and lead across cultures. In this episode, Ekaterina sits down with Julia Whitney, executive coach and former General Manager and Executive Creative Director at the BBC, where she led a 150-person UX and design team.Julia spent over 20 years as a design leader across the UK and US before turning her experience into a coaching practice that helps design leaders at companies like Condé Nast, AWS, the Financial Times, and IDEO perform at their best.Julia is also a teacher at our Executive programme for Design Leaders: https://fla.wiki/4fDlOirWhat you'll learn: ► Why self-limiting beliefs about leadership are the hidden barrier for most design leaders ► How to build sponsorship at the next level up — and why empathy is the first step ► How cultural differences shape communication, hierarchy, and trust — and what to do about it ► The four types of workplace conflict and why identifying them early changes everything 👤 Who this episode is for: Design Leaders · Heads of Design · Creative Directors · UX Leaders · People Managers · Anyone going for a senior or C-level role · Anyone who's been passed over for promotion and wants to understand why 00:00:00 Welcome, Julia Whitney, Executive Coach and former Executive Creative Director at BBC 00:02:05 What design leaders most commonly struggle with 00:04:20 Self-limiting beliefs and the leader you think you have to be 00:07:25 How introverts can build influence without performing extroversion 00:12:00 Levels of zoom: how leadership shifts at every career stage 00:17:25 Why candidates get rejected for senior roles — and what to do instead 00:20:00 How to build sponsorship at C-level using empathy 00:27:25 Generational differences at work: what the research actually says 00:36:20 Multi-hyphenate careers and the future of work 00:40:25 Remote vs in-office: why it's more nuanced than you think 00:46:55 The SCARF Model and why people resist change 00:49:30 Leading multicultural teams and the Culture Map by Erin Meyer 00:54:35 High-context vs low-context cultures and remote communication 00:59:30 How to handle conflict: the broken record technique and four conflict types 01:07:05 Centralising design in a broadcaster organisation 01:13:45 Final thoughts and who Julia recommends we speak to next

    1hr 17min
  2. What it really takes to lead a global creative team | Tim Greenhalgh, Like a Moth, ex Landor & Fitch

    1 Jun

    What it really takes to lead a global creative team | Tim Greenhalgh, Like a Moth, ex Landor & Fitch

    How can designers reach the executive level, and what are their responsibilities and the impact they get to create?To find out, join our Design Executives Series with Tim Greenhalgh, Founder and Creative Director at Like a Moth and former Chief Creative Officer at Landor & Fitch, one of the most iconic creative agencies in the world.Tim is also faculty member of our Executive Programme for Design Leaders: https://fla.wiki/3RTKnxH Over more than 30 years, Tim has led a team of over 1,200 curious minds across 20 countries, creating award-winning brand experiences for clients including Apple, LEGO, and Adidas. During our live interview, Tim will share his mistakes and learnings, along with insights into leading at executive level. What you'll learn ► How to create and maintain high-quality design standards, and motivate the team to "destroy the ordinary" ► The value of design and creativity for business performance ► Tim's journey from creative director to chief creative officer 00:00 Meet Tim Greenhalgh — 40 years leading global creative at Fitch and Landor, now founder of Like a Moth 02:00 What Tim learned from Rodney Fitch about the value of design 05:15 How to justify the value of design to clients 13:00 How to present bold creative ideas so clients say yes 19:25 Why most creative briefs are just agendas and how to fix them 23:35 What nobody tells you about being a chief creative officer 33:10 Dealing with underperformers in creative teams without burning the culture 35:30 Why there's no such thing as a bad project 45:20 How Tim uses sight, insight, foresight to start every creative project 52:40 Destroy Ordinary: the creative framework that united 26 global studios 57:45 The future of craft, ideas and creative leadership 01:06:00 How to sell the value of an idea (not just the design) to business leaders 01:08:45 Has hybrid working destroyed studio culture? 01:12:20 If you could change one thing in the world 👤 Who this episode is for: Design Leaders · Creative Directors · Heads of Design · Agency Founders · Brand Strategists · Innovation Leads · and anyone curious about creativity, leadership, and business Tim is also faculty member of our Executive Programme for Design Leaders: https://fla.wiki/3RTKnxH

    1hr 16min
  3. How to use Play as your Business Strategy | Michelle Lee, IDEO Partner

    12 May

    How to use Play as your Business Strategy | Michelle Lee, IDEO Partner

    How IDEO uses play to solve real business problems. In this interview, Ekaterina sits down with Michelle Lee, IDEO Partner and Executive Managing Director of IDEO San Francisco. Michelle Lee began her career as an aerospace engineer, working on satellites, wondering why it took so long to launch one. A friend's room full of toys changed everything. What followed was a winding path through the toy industry: an internship at IDEO in 2004, a startup she spun out and left, and a return to lead the Play Lab. Over two decades, she brought over 250 products to market with Hasbro, Mattel, and Sesame Workshop, and today, she is Partner and Executive Managing Director of IDEO's San Francisco studio.In a recent conversation with Future London Academy, Michelle shared what she's learned about creativity, leadership, ambiguity, and why play is one of the most underestimated tools in business. What you'll learn: ► Why play is a serious business tool, not a frivolous one ► How to design a non-linear career by following curiosity rather than chasing titles ► How to move from individual contributor into leadership without losing the craft ► Why clients are partners, not customers, and how generosity builds trust ► How to prove the ROI of design, play, and creativity using IDEO's POWER framework ► How to use AI as a sparring partner without losing your creativity 👤 Who this episode is for: Design Leaders · Product Designers · Heads of Design · Service Designers · Experience Designers · Creative Directors · Agency Founders · Innovation Leads · and anyone curious about creativity, leadership, and business Chapters: 00:00 Welcome and why play matters in business 05:30 How to design a non-linear career by following curiosity 10:30 From individual contributor to leader without losing the craft 17:00 Heart vs dollar sign: balancing creativity and business as a senior professional 20:30 Why clients are partners, not customers 24:30 How to step into senior leadership without going it alone 29:30 The IDEO IQ framework and the ROI of play 41:30 How to sit in ambiguity and why good friction matters 48:30 How to convince business leaders that play drives results 53:30 Cultivating IDEO's culture: concrete floors and rough prototypes 01:01:30 AI at IDEO: rough, rapid, right prototyping in the AI era 01:10:30 Earning design a seat at the table and more curiosity in the world

    1hr 22min
  4. AKQA Co-Founder on the Lessons Behind a $550 Million Agency | James Hilton

    22 Apr

    AKQA Co-Founder on the Lessons Behind a $550 Million Agency | James Hilton

    Nearly 30 years ago, James Hilton answered an ad in Creative Review, met a stranger named Ajaz Ahmed, and they signed Virgin as their first client. That was the beginning of AKQA. AKQA went on to win Grand Prix Cannes Lions, James was named the UK's number one digital creative director three times, and they were acquired by WPP for around $550 million. He also made the Creativity 50 alongside Jonathan Ive and Lady Gaga. What followed was a design studio, a custom motorcycle brand featured by Netflix and Top Gear, a Chief Creative Officer role at Native, and now a position inside Abbott, helping a 100,000-person healthcare company grow.James invited Future London Academy to his home outside London to chat about his journey. And if you are curious about our Executive Programme for Design Leader that James teaches on, you can find more information here: https://fla.wiki/42jCun4 00:00:00 — Meet James Hilton — The Design Leader Who Built AKQA Into a 6,000-Person Agency 00:01:00 — Selling AKQA for £340M 00:04:00 — What made AKQA succeed: obsession, craft & hiring people smarter than you 00:09:00 — The founder's paradox: staying in the work vs. scaling a creative business 00:11:00 — Building a Culture of Honest Feedback as a Creative Leadership Strategy 00:16:00 — Over-delivering as a growth strategy: how AKQA became a trusted advisor 00:28:00 — Life after AKQA: leaving, fear, and starting over from scratch 00:37:00 — Imposter syndrome, catastrophic thinking & using data to fight anxiety 00:44:00 — Stoicism as a leadership practice: the philosophy that changed everything 00:49:00 — Design with a capital D: transforming organisations at scale (Abbott case study) 00:53:00 — Why design leaders are a business value lever, not a visual service 01:00:00 — AI as a design tool, post-scarcity futures & final advice for design leaders #designleadership #agencyfounder #

    1hr 7min
  5. Sam Bompass, Co-Founder of Bompass & Parr, on Creative Risks, Inspiration and the Business of Wonder

    19 Mar

    Sam Bompass, Co-Founder of Bompass & Parr, on Creative Risks, Inspiration and the Business of Wonder

    How Bompas & Parr built a creative agency that stands out.In this interview, Ekaterina sits down Sam Bompass. Nearly 20 years ago, Sam Bompas quit his job in property PR to make jelly. Since then, as co-founder of Bompas & Parr, Sam has cooked on molten lava, built a breathable cloud of gin and tonic, and founded the British Museum of Food. His studio works with governments, global brands like Coca-Cola, Johnnie Walker, and Mercedes, and major cultural institutions including the V&A, the Design Museum, and The Met. In a recent conversation with Future London Academy, he shared his remarkable hard-won wisdom about creativity, leadership, and what it really takes to build something lasting.What you’ll learn► How to turn a creative experiment into a scalable experiential agency► Why systemising ideas strengthens creativity rather than limiting it► How to pitch bold concepts while protecting budgets, feasibility, and client trust► What it takes to lead multidisciplinary teams across food, design, strategy, and making► How to use history and culture as a source of commercially powerful innovation► Why AI will not replace human creativity, and what founders should focus on instead👤 Who this episode is for:Design Leaders · Product Designers · Head of Design · Service Designers · Experience Designers · Brand Designers · Agency founders · Creatives · Creative Directors · and anyone interested in creativity and business Chapters: 00:00 Welcome introduction and the origin of Bompas and Parr06:37 From jelly experiments to building a global experiential agency13:01 Creative risk safety lessons and scaling ambitious ideas18:48 Finding inspiration in London and using history as creative fuel30:22 Systematising ideas from studio archives to client-ready concepts35:43 What makes a strong idea clarity impact, feasibility and business value42:32 Pitching bold work, presenting multiple routes, and winning client trust49:43 Leading multidisciplinary teams culture rituals and hybrid working56:41 Co-founder dynamics long-term partnership, and complementary strengths01:03:51 PR visibility and rescuing projects under pressure01:09:54 Food, drink, design inspiration and the power of service01:13:57 AI: The future of creativity and discovering new cultural possibilities

    1hr 25min
  6. Cal Thompson, VP of Design on how they use AI at Headspace and why they hire interns

    08/12/2025

    Cal Thompson, VP of Design on how they use AI at Headspace and why they hire interns

    With so many AI tools flying around, it’s easy for creative teams to feel overwhelmed. Which tools actually matter? And more importantly, what stays uniquely human in design leadership as technology evolves? In this episode of Design Leadership in the Boardroom,Ekaterina sits down with Cal Thompson, VP Design at Headspace and curator of Future London Academy’s Product Design Strategy course. Cal shares how AI is changing the strategic power of design (not replacing it), where these tools genuinely help guiding roadmaps, measuring product signals, prototyping visions, and where they don’t belong at all, especially when it comes to anchoring human stories. Joining as a special guest, Rachel Arredondo , Senior Product Designer at Headspace, offers a practical, grounded view of AI as a thought collaborator. She shows how she uses Claude to expand her reach without outsourcing judgment, and why designers must shape tools just as much as tools shape us. Expect a conversation rooted in empathy, culture, and creative responsibility, plus a clear, usable framework for deciding where AI fits in your design process. What you’ll learn  Why design’s strategic influence can grow in an AI-enabled worldWhere AI helps most across the process of guiding roadmap, synthesising measurement signals, prototyping future visions, navigating crowded marketsWhy human observation and interviews can’t be replaced by synthesis toolsHow to build a design culture that fuels collaboration, trust, and imaginationWhat AI means for junior talent, and how leaders should rethink career pathwaysWhy the next “design movement” will be collective, not solo-AI driven Who this episode is for Design Leaders · Product Designers · Head of Design · Head of UX / UX Director · Product Design Lead · UX Design Lead / Design Lead · Design Managers & Senior ICs navigating AI adoption · Solo/In-house designers · Creatives and cross-functional partners (PMs, researchers, engineers) shaping AI-enabled products

    1hr 26min
  7. Apple’s former design executive on tools, purpose of design and creativity in the age of AI | Charles Migos, intangible.ai

    01/12/2025

    Apple’s former design executive on tools, purpose of design and creativity in the age of AI | Charles Migos, intangible.ai

    With so many AI tools flying around, it feels overwhelming for any creative team to choose the ones that will make a difference.  This is why last week, we decided to have a conversation with Charles Migos, Chief Product Officer, Founder of Intangible.ai, Design Leaders faculty member and one of the most exciting voices in design today. He is a design executive who has spent 30 years building tools for creatives, working alongside the industry’s brightest minds like Steve Jobs and in companies like Apple, Microsoft, and Unity. What we got is a powerful conversation with Charles about how designers play an important role in the age of AI, from problem-solving and aligning teams to improving collaboration. Timecodes:00:00 Introduction to design and AI with Charles Moberly (ex Apple, Microsoft, Unity)03:04 How the AI shift compares to the internet, Photoshop, and touchscreens06:12 The fundamentals of design that stay the same in the AI era08:23 How to choose AI tools for designers without feeling overwhelmed14:07 How to test and adopt AI tools in a design team16:36 Why creativity still works best as a team sport19:49 What design leaders should focus on in the AI era25:51 Balancing design and engineering cultures at scale32:20 Building Intangible AI and rethinking generative 3D workflows38:46 Copyright, IP, and ethical risks in generative AI45:08 Trust, privacy, and data choices when using AI tools45:26 A realistic look at the future of AI for creatives46:42 How designers can actively shape the future with AI50:19 New opportunities for designers using AI tools well54:09 Practical Figma Make tips for faster high fidelity prototyping01:02:04 Gender bias in AI and what design leaders can do01:22:22 Empathy and pragmatism as core design leadership skills54:09 Practical Figma Make tips Prototyping faster in high fidelity01:02:04 Gender bias in AI How design leaders respond01:22:22 Empathy and pragmatism in design leadership

    1hr 25min

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Listen to relaxed conversations with inspiring creatives and innovators from around the world. Hear their stories, mistakes they have made on the way and opinions on what's going on in the industry. Get inspired!

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