Buzzsprout

•

チャンネル • 6個の番組

技術ニュース

技術ニュース

アップデート：毎週
ビジネス

ビジネス

アップデート：隔週
ハウツー

ハウツー

アップデート：毎週
ハウツー

ハウツー

シリーズ完結
技術ニュース

技術ニュース

アップデート：毎週
ハウツー

ハウツー

2023/11/06

1日前

Practical Uses of AI in Customer Support with Craig Stoss

Send us Fan Mail In this episode, Priscilla is joined by Craig Stoss, VP of Solutions at Kodif, to break down what AI actually looks like in a real support workflow and how teams can use it in practical, low-risk ways. They dig into why AI is more than just chatbots, where it actually saves time (and where it doesn’t), and how tools like summarization, tone refinement, translations, and reporting can make day-to-day support work more efficient without sacrificing quality. Craig also explains the biggest misconceptions about AI, including why it can’t make human judgments, what it’s genuinely bad at, and why measuring success with traditional CSAT can lead teams in the wrong direction. Plus, they discuss: Common mistakes when implementing AI How to think about a “frustration index” instead of satisfaction scoresThe skills support professionals should start building nowThis conversation is for support teams who want to use AI without losing trust with their customers, and for anyone trying to figure out where AI fits into their workflow without overcomplicating things! Where to find Craig: LinkedIn.com/in/cstossKodif.ioWe want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com! To learn more about Buzzsprout visit Buzzsprout.com. Thanks for listening!

1日前

•

50分
2月27日

Content Editing for Podcasts: Dialogue Cleanup, Time Cuts, and Better Guest Answers

Send us Fan Mail This week, we're discussing audio content editing! This isn't the typical audio editing of noise reduction or EQ settings, but how to edit the dialogue and story so your interviews feel tighter, clearer, and way more listenable. We talk about how to “get good tape” (even when a guest gives you a non-answer), what to cut that annoys listeners, and how to remove preambles, filler words, repetition, and random environmental detours without making your show feel robotic. Then we dig into frankenbiting: what it is, why it works, and where the ethical line is, because there’s a big difference between creating clarity and making a fake narrative. If you want your episodes to move faster, land better, and keep the thread from hook to conclusion, this one’s for you! Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

2月27日

•

56分
5日前

Where People Find New Podcasts

Send us Fan Mail Where do listeners actually find new podcasts? We're breaking down the biggest ways people discover new shows today, from podcast apps and search to word of mouth, social sharing, and AI-driven discovery. We also talk about why being easy to recommend matters more than ever, how podcast titles and transcripts can improve discoverability, and why trying to be everywhere online is usually the fastest path to burnout. In this episode: What Alban learned from editing a full episode himself in CapCutWhy podcast apps are still one of the biggest discovery channelsHow search inside podcast apps helps listeners find specific episodesWhy word of mouth now includes social shares, guesting, and promo swapsWhat makes a podcast easy for listeners to recommendHow transcripts can help with search and AI-powered podcast discoveryWhy social media works better when you focus on one or two platformsListener reactions to new voicemail, Fan Mail, and chapter marker toolsA surprisingly practical answer to “what happens to my podcast when I die?”Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

5日前

•

1時間5分
3月6日

6 Episode Title Tips For Podcast Growth

Send us Fan Mail We unpack data from Buzzcast's 217-episode archive and a Reddit case study to show how clarity, timing, and structure turn titles into growth engines. We share what actually moves downloads, why length is not the problem, and how to lead with listener outcomes. Tips we discuss: Why clear, benefit-driven titles outperform clever or vague phrasingThe myth that shorter podcast episodes perform better (and what the data actually shows)How timely quickcast-style episodes can help you capitalize on trending topicsWhy search-friendly keywords can improve discoverabilityHow numbers and list-style titles make episodes easier for listeners to scan and clickWhy leading with the listener’s benefit is more effective than focusing on features or announcementsNext episode, we're diving into how to gather and analyze data for your own podcast! Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

3月6日

•

18分
2月13日

Podcast Meetups 101: How To Host, Grow And Fund Local Events With Badr Milligan

Send us Fan Mail In this episode, we sit down with Badr Milligan, host of The Short Box Podcast and co-founder of JAX Podcasters United, to talk about how a simple meetup in 2018 turned into a 500+ member podcasting community. We're covering: How to start a local podcast meetup (even if you’ve never hosted an event)Why bars and restaurants want your group thereHow to market your event using Eventbrite, local news, libraries, and word-of-mouthWhen to add workshops, education tracks, or even a charity elementHow to keep events free without burning out (or selling your soul) Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

2月13日

•

1時間2分
3月27日

Getting More Out Of Podcast Transcripts, Chapters, And Listener Interaction

Send us Fan Mail We're digging into improved podcasting tools that can make your show easier to manage, easier to discover, and easier for listeners to engage with. (And the best part is its all built into your Buzzsprout account!) Learn how better transcripts can help surface your episodes in search and AI tools, why chapter markers are getting more and more practical to use, and how listener interaction through Fan Mail is getting a big bump with replies and voicemail! Discussed in this episode: Automatic transcripts for more podcasters: why transcripts matter more than ever for accessibility, productivity, and discoverabilityBack catalog transcript generation: how to add transcripts to older episodes so your full archive becomes more usefulChapter markers inside the transcript editor: an easier way to add and adjust chapters while reviewing your transcriptBulk chapter editing: a faster workflow with the Express Chapter Editor for podcasters who already keep timestamps or chapter notes in their editing toolsFan mail replies: how to respond to listener messages without turning your podcast into another full-time inboxListener voicemail submissions: a simple way for your audience to send voice messages you can feature in your episodes Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

3月27日

•

48分
2024/11/26

How Whole Company Support Improves Products and Processes with Kristi Ernst Thompson

Send us Fan Mail In this episode of Happy to Help, we dive into the transformative power of whole company support and its impact on product development and team processes! Special guest Kristi Ernst Thompson, Senior Technical Support Specialist at Help Scout, joins us to share how involving every department in customer support—from developers to leadership—fosters innovation, strengthens cross-team collaboration, and enhances customer satisfaction. Whether you’re part of a small startup or a large organization, this episode offers insights to help you connect with your customers and build better products! We want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com! To learn more about Buzzsprout visit Buzzsprout.com. Thanks for listening!

2024/11/26

•

41分
1月30日

8 Tips To Make Podcasting More Fun And Less Like A Chore

Send us Fan Mail When you first start a podcast, everything feels exciting! But somewhere around six months in, that feeling can change. Recording starts to feel routine. Metrics feel heavier. Deadlines creep in. And podcasting slowly starts to feel more like work than a creative outlet. We are talking honestly about what happens when podcasting stops being fun, and how to bring that joy back without quitting your show. If you’ve been feeling stuck, uninspired, or just tired of hitting publish, there are small, realistic shifts that make podcasting feel lighter, more creative, and more sustainable. 8 Tips to Make Podcasting More Fun Stop letting metrics decide whether you’re enjoying podcasting. Use stats as feedback, not validation.Find the right amount of pressure for you. Too much kills creativity; too little leads to boredom.Lower the bar when you need to. “Good enough” can keep your show alive during busy seasons.Identify what’s draining you and streamline or cut it. Not every task is essential.Play with your format instead of trapping yourself in it. You made the rules and you can change them.Bring your personal interests into the show. Fun increases when the work overlaps with what you love.Change your environment to change your energy. Small physical shifts can unlock creativity.Build community so you’re not podcasting alone. Connection makes the work feel worth it.Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

1月30日

•

54分
4月3日

Creative Ways To Use Voicemail In Your Podcast

Send us Fan Mail Jordan is out sick, so we talk through Voicemail and why hearing a listener’s voice can change the energy of a show. We share practical ways to collect, edit, and feature voicemails without turning the episode into a messy mailbag. If you'd like your voice featured on the podcast, leave us a voicemail and tell us how you found your latest, most favoritist, podcast episode. Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

4月3日

•

9分
1月16日

Setting Goals For Long-Term Podcasting Success

Send us Fan Mail This episode, we start with a quick look at Apple’s new Creator Studio announcement and what it could mean for podcasters (plus some thoughts on GarageBand, Logic Pro, CapCut, and pricing across creator tools). Then we dig into realistic, healthy podcasting goals. We asked listeners what success would look like for them in 2026, and the answers weren’t about chasing downloads or quitting day jobs. Instead, podcasters talked about consistency, letting go of perfection, building skills, listener engagement, and slowly working toward monetization. Links mentioned in this episode: Apple Creator StudioAlban's Podcast Goals Short VideoBuzzcast: Top 5 Motivations To Keep PodcastingContact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

1月16日

•

48分

Your one stop shop for all things podcasting! Learn the basics of starting your first podcast, effective marketing strategies, and even how to monetize your podcast as an independent creator.

Webサイト

Buzzsprout

トップ番組

Practical Uses of AI in Customer Support with Craig Stoss

Content Editing for Podcasts: Dialogue Cleanup, Time Cuts, and Better Guest Answers

Where People Find New Podcasts

6 Episode Title Tips For Podcast Growth

Podcast Meetups 101: How To Host, Grow And Fund Local Events With Badr Milligan

Getting More Out Of Podcast Transcripts, Chapters, And Listener Interaction

How Whole Company Support Improves Products and Processes with Kristi Ernst Thompson

8 Tips To Make Podcasting More Fun And Less Like A Chore

Creative Ways To Use Voicemail In Your Podcast

Setting Goals For Long-Term Podcasting Success

番組について

Buzzsprout

トップ番組

トップエピソード

番組について