AI in Action

Fast Slow Motion

Welcome to AI in Action, where we explore the latest in artificial intelligence and what it means for your business. Each episode delivers sharp insights, breaking news, and real-world strategies to help you prepare for AI and put it to work. AI in Action is brought to you by Fast Slow Motion. Our team helps growing businesses put AI to work with practical, scalable solutions. To learn more about how we can help you implement AI in your business, visit fastslowmotion.com/ai.

  1. 2日前

    How AI Eliminates Data Silos in Support Teams

    Support teams often struggle with scattered data across multiple systems. In this episode, Eric Housh and Zack Terry walk through how a global enterprise unified its data to power an AI agent that delivers faster, more informed answers. They break down the architecture behind Salesforce Data Cloud and Agentforce, along with the role of semantic search, unstructured data, and retrieval systems in improving support efficiency and onboarding. Prefer to watch? Find the full episode on our website: https://loom.ly/WofMnys

    24分

  2. 3月24日

    How AI Automates Invoice Processing in Salesforce

    Many growing businesses hit a point where success creates new operational bottlenecks. In this episode, Eric Housh and Zack Terry break down the “scaling tax” and how AI can eliminate manual invoice processing inside Salesforce. They walk through a real-world use case, including how Agentforce automates email intake, data extraction, validation, and record creation, plus practical steps leaders can take to identify similar opportunities in their own workflows. Prefer to watch? Find the full episode on our website: https://loom.ly/x3x9-G0

    21分

  3. 3月13日

    How One Company Cut Support Tickets With Agentforce AI

    Many organizations experiment with AI tools but struggle to turn them into real operational value. In this episode, Eric Housh and Zack Terry walk through a real case study showing how siloed AI systems can create inefficiencies instead of reducing work. They explore how Agentforce and Data Cloud connected AI directly to Salesforce CRM data, knowledge articles, and customer records. The discussion highlights how contextual AI reduces support ticket volume, improves response speed, and allows customers to self-serve answers through an Experience Cloud portal. Prefer to watch? Find the full episode on our website.

    27分

  4. 2月27日

    AI Discipline Beats AI Hype

    The Salesforce Spring '26 release focuses on AI governance, observability, and operational maturity rather than flashy features. In this episode, Eric Housh and Zack Terry break down the five most important AI-centered updates and what they mean for leaders scaling Agentforce and automation. They cover AI-generated Flow builds, Digital Wallet transparency, Scale Center observability, generative engine optimization inside Experience Cloud, and the critical retirements that could impact your org. Prefer to watch? Find the full episode on our website: https://www.fastslowmotion.com/aiinaction

    29分

  5. 1月9日

    Data Hub Is The Backbone Of AI

    HubSpot Data Hub is designed to unify and clean customer data so teams can trust their CRM and build AI on a foundation that holds. In this episode, Eric Housh and Zack Terry are joined by FSM Chief Delivery Officer Brandon Landes to break down what Data Hub is, how it works, and why it improves adoption, automation, and AI outcomes. They also cover this week’s AI headlines, including OpenAI’s “code red,” reported misuse of Claude Code, the FDA expanding generative AI access, Anthropic IPO rumors, and Marc Benioff’s comments about a possible Salesforce rename. Prefer to watch? Find the full episode on our website: https://www.fastslowmotion.com/data-hub-is-the-backbone-of-ai-ep-017/

    32分

  6. 2025/11/21

    Data 360 Is The Nervous System Of Your AI

    Salesforce Data 360 has become the data intelligence layer powering the entire Agentforce ecosystem. In this episode, Eric Housh and Zack Terry break down what Data 360 really is, how it evolved, and why it matters for any business preparing for AI. They walk through context engineering, semantic search and vector databases, relationship mapping, calculated insights, identity resolution, and what it takes to build a complete, real time view of every customer. They also cover this week’s top AI headlines, including OpenAI’s multicloud deal with AWS, Microsoft’s restructuring, Amazon’s agentic shopping dispute with Perplexity, Apple’s reported Gemini partnership for Siri, and Google’s discovery of Prompt Flux malware rewriting its own code. Prefer to watch? Find the full episode on our website: https://www.fastslowmotion.com/data-360-is-the-nervous-system-of-your-ai-ep-016

    39分

  7. 2025/10/31

    The Agentic Enterprise Is Here

    Dreamforce 2025 redefined what it means to work with AI. Eric Housh and Zack Terry break down the event’s biggest announcements — from the debut of Agentforce 360 to OpenAI integrations, voice capabilities, and Salesforce’s evolving data strategy. They also cover this week’s top AI headlines: Adobe’s new AI Foundry, FTC transparency moves, and Andrej Karpathy’s surprising take on the future of agentic AI. Prefer to watch? Find the full episode on our website: https://www.fastslowmotion.com/the-agentic-enterprise-is-here-ep-015

    31分

  8. 2025/10/17

    Salesforce Winter ’26 in Action

    Salesforce Winter ’26 is here—and it’s packed with AI. In this episode, Eric Housh and Zack Terry break down what’s new, what’s ready to use today, and what’s worth planning for next quarter. From Agentforce updates to AI in Flow, Marketing Cloud, and Data Cloud, they unpack the tools that matter most for admins, sales leaders, and developers. Plus, they cover the biggest AI headlines of the week: OpenAI’s move into agent platforms with AgentKit, Google’s Gemini Enterprise launch, Deloitte’s massive Claude rollout, and the EU’s €1B “Apply AI” strategy. Prefer to watch? Find the full episode at https://www.fastslowmotion.com/salesforce-winter-26-in-action-ep-014/.

    25分
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予告編

番組について

Welcome to AI in Action, where we explore the latest in artificial intelligence and what it means for your business. Each episode delivers sharp insights, breaking news, and real-world strategies to help you prepare for AI and put it to work. AI in Action is brought to you by Fast Slow Motion. Our team helps growing businesses put AI to work with practical, scalable solutions. To learn more about how we can help you implement AI in your business, visit fastslowmotion.com/ai.

情報

  • クリエイター
    Fast Slow Motion
  • 配信期間
    25年 - 26年
  • エピソード
    22
  • 制限指定
    不適切な内容を含まない
  • Copyright
    © 2026 AI in Action
  • 番組のWebサイト
    AI in Action