Behind The Button

Chartered Institute of Payroll Professionals
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Behind the Button is your all-access guide to the intricate, fast-moving world of pay. From 2026, every fortnight we sit down with experts from across the pay professions to uncover the stories, challenges and innovations shaping this essential industry. From legislative updates and technological change to the evolving roles found within pay teams, we explore the forces that keep pay professionals sharp, busy and always adapting. Because in payroll, nothing ever stands still. It’s never, ever boring. And there’s certainly more to it than pushing that elusive button to get people paid. But beyond the systems and processes, this is a podcast about people. We get to know the individuals behind the payslips, diving into their motivations, career journeys and the passions that drive them. Join us as we pull back the curtain on the world of pay, and discover what really happens behind the button. https://www.cipp.org.uk

  1. 1日前 ·  ビデオ

    S1 E17: Payroll pathways: opportunities, skills and success

    What does the payroll job market look like right now? In this episode of ‘Behind the Button’, Director at Portfolio Payroll (our Corporate Partners), Gillian Owen joins us to share her insights into the changing world of careers in pay, and what employers are really looking for. Gill explains how payroll has evolved beyond processing payslips, with many roles now offering greater influence across technology, projects and the wider business. She discusses the skills which help candidates stand out, why attitude often matters just as much as experience and how professionals can continue developing throughout their careers. We also talk about what candidates want from employers today, from flexible working and meaningful benefits to clear opportunities for progression. Along the way, we learn more about Gill herself, including her love of creating elaborate fancy dress costumes and why her daughter's enthusiasm for work gives her so much pride. The conversation also explores the differences between the UK and Canadian payroll markets and why the future of payroll has never looked brighter. If you're building a career in payroll, recruiting new talent or simply interested in where the profession is heading, this episode is full of useful information and plenty of reasons to be optimistic. Glossary AI = artificial intelligence, NPI = National Payroll Institute Links Follow Gill on LinkedIn: https://www.linkedin.com/in/gillian-o-bab0726b/ Follow Portfolio Payroll on LinkedIn: https://www.linkedin.com/company/portfolio-payroll-limited/ Portfolio Payroll: https://www.theportfoliogroup.com/payroll/?utm_source=LinkedIn&utm_medium=Social&utm_campaign=CIPP_Gill_PodcastJuly2026 Gemma Creamer's article for Professional magazine: https://online.flippingbook.com/view/227085278/69/

    S1 E17: Payroll pathways: opportunities, skills and success

  2. 7月6日 ·  ビデオ

    S1 E16: Getting payroll right for SMEs

    This episode of 'Behind the Button' welcomes Sam Johnson, Payroll Partner at Dains, for a conversation about what it really takes to deliver great payroll for small and medium-sized enterprises (SMEs). Sam shares her unconventional journey from studying law to building a career in payroll and human resources. She discusses the nuances of supporting owner-managed businesses, why pay professionals must go beyond processing to become trusted advisers and how proactive communication and understanding each client's business are essential to success. Sam also shares her approach to leadership, explaining why she prioritises curiosity, humility and confidence in decision-making when building teams. From managing change to supporting colleagues during busy periods, she reflects on the people-first nature of the pay professions and the rewarding moments that come from helping others grow. Along the way, Sam talks about a memorable trip to Australia with her mum, her dogs, River and Nettle and the importance of in-person networking. She leaves aspiring pay professionals with one key piece of advice: stay curious. Glossary GDPR = General Data Protection Regulation, HMRC = HM Revenue and Customs, RTI = real time information, SMEs = small and medium-sized enterprises, SSP = statutory sick pay Links Follow Sam on LinkedIn: https://www.linkedin.com/in/samantha-johnson-075060b7/ Follow Dains on LinkedIn: https://www.linkedin.com/company/dainsacc/ The Dains website: https://www.dains.com/ Sam's article in The Times: https://www.thetimes.com/business/entrepreneurs/article/employee-benefits-hmrc-ends-p11d-forms-gp7h6qzdw

    S1 E16: Getting payroll right for SMEs

  3. 6月22日 ·  ビデオ

    S1 E15: Behind 'My Duvet Flip'

    In this episode of ‘Behind the Button’, we’re honoured to welcome Jackson Parsons, Founder and Chief Executive Officer of Duvet Flip to the show. He shares the inspiring story behind ‘Duvet Flip’, a movement built on the belief that life's challenges can become opportunities for growth and positive change. Following a life-changing health diagnosis during the pandemic, Jackson was prompted to re-evaluate his priorities, leading to a mission focussed on helping people build fulfilling careers and resilient mindsets. The 'Duvet Flip' YouTube channel now has more than a million followers and the show regularly hosts big names, from CEOs of large organisations to household celebrity names, but Jackson remains humble, grounded and refreshingly honest. The conversation explores the work of Youth Group, which has supported more than 105,000 young people through employment opportunities and mentoring, leading to career development. Jackson discusses the evolving world of work, including the rise of artificial intelligence, and explains why businesses should embrace new technologies while continuing to invest in emerging talent. Listeners will gain valuable insights into the importance of continuous learning, staying coachable and viewing mistakes as an essential part of personal and professional development. The episode also highlights the value of financial literacy, authentic leadership and building confidence through small, consistent actions. Jackson reflects on overcoming anxiety, navigating rejection and staying true to your values, while emphasising the importance of strong partnerships and shared purpose. Whether you're finding your feet in your career or leading others, Jackson shares practical lessons on resilience and on making a meaningful difference. Glossary AI = artificial intelligence, CEOs = Chief Executive Officers, PLC = public limited company, SaaS = software as a service Links My Duvet Flip: https://www.youtube.com/@myduvetflip Follow Jackson on LinkedIn: https://www.linkedin.com/in/jackraymondparsons/ Follow Leon on LinkedIn: https://www.linkedin.com/in/leonjuice/ Follow My Duvet Flip on LinkedIn: https://www.linkedin.com/company/myduvetflip/ Adrian's appearance on My Duvet Flip: https://www.youtube.com/watch?v=IKxZrCOwjV8 Jason Davenport's appearance on My Duvet Flip: https://www.youtube.com/watch?v=9jXvNCF-dj8 National Apprenticeship Week on My Duvet Flip: https://www.youtube.com/watch?v=VD-9yM9QVKg CIPP Understand your payslip tool: https://rise.articulate.com/share/B8vieHOT5oXqm-p2IHJfyml2fAPXzRFU#/

    S1 E15: Behind 'My Duvet Flip'

  4. 6月8日 ·  ビデオ

    S1 E14: From prison to payroll

    In this episode, we sit down with the remarkable Duane Jackson, whose story proves that it’s never too late to completely change the direction of your life. After serving time in prison for drug smuggling, he made a conscious decision to rebuild from the ground up. What followed was an extraordinary transformation: from a difficult and troubled past to becoming a successful software entrepreneur. He went on to develop and sell accountancy and payroll software for millions of pounds, demonstrating not only technical skill but also pure resilience. Far from slowing down, he’s still driven by the same creative energy that fuelled his comeback. Today, he continues to build new solutions, including practice management and construction industry scheme (CIS) software, with no sign of stopping. We explore the early challenges which shaped his journey, the pivotal role played by the King’s Trust in helping him turn his life around and how that support became a catalyst for lasting change. He also shares insights for anyone who feels stuck or unsure how to move forward, offering practical encouragement for stepping outside your comfort zone and building something meaningful. This is a powerful conversation about second chances, entrepreneurship and the impact of choosing a different path. A must-listen for aspiring entrepreneurs, software builders and anyone looking for inspiration to reinvent their life and career. Glossary AI = artificial intelligence, API = application programming interface, CIS = construction industry scheme, HMRC = HM Revenue and Customs, SMP = statutory maternity pay Links Follow Duane on LinkedIn: https://www.linkedin.com/in/duanejackson/ The King's Trust: https://www.kingstrust.org.uk/ Duane's practice management software, Sodium: https://sodiumhq.com/ Duane's construction industry scheme (CIS) software, CIS Manager: https://cismanager.com/

    S1 E14: From prison to payroll

  5. 5月25日 ·  ビデオ

    S1 E13: Wired differently, leading powerfully

    In this episode, we’re joined by someone who has built an extraordinary career, from starting out as an apprentice with HM Revenue and Customs (HMRC) to becoming President of the Chartered Institute of Taxation. We're delighted to have Susan Ball, Chartered Tax Adviser on 'Behind the Button'. Susan reflects on her leadership journey, sharing how she stepped into leadership roles from a young age and learned to lead with honesty and authenticity. She speaks about living with dyslexia, explaining how she became open about it and discussing how sharing vulnerabilities can empower others to feel confident in speaking about their own experiences. Throughout the conversation, Susan discusses the defining moments that have shaped her leadership style, the challenges she's faced along the way and the importance of trusting and leaning on the expertise of the people around her. She also shares valuable insights into building supportive teams, navigating difficult periods in life and work and creating environments where people feel understood and valued. Released during the month in which Mental Health Awareness Week falls, this episode is a must-listen for anyone leading a team or looking to better understand neurodivergence in the workplace and beyond. Links Follow Susan on LinkedIn: https://www.linkedin.com/in/susan-ball-ciot/ Chartered Institute of Taxation (CIOT): https://www.tax.org.uk/ British Dyslexia Association: https://www.bdadyslexia.org.uk/

    S1 E13: Wired differently, leading powerfully

  6. 5月11日

    S1 E12: 20/20 vision for pay

    Emma Greenfield, Head of Payroll Services at Specsavers, is a dedicated pay professional with a career in the industry that began in her teenage years. Since then, she's built extensive experience processing payroll across a wide variety of sectors, working in both in-house teams and outsourced payroll environments. Her journey through the profession has given her a unique perspective on the challenges, changes and opportunities within the world of pay. In this episode of 'Behind the Button', we take a closer look at Emma’s career journey and the passion for payroll that's kept her motivated throughout the years. We discuss the different roles she's held, the lessons learned along the way, and why she ultimately chose to remain in payroll despite opportunities to branch into other areas of business. The conversation also explores Emma’s leadership journey, including how she found herself leading teams from a very young age and the experiences that helped shape her leadership style. From mentors and role models to real-life challenges and career-defining moments, Emma shares the influences which have guided her approach to supporting and developing others. Packed with Emma's honest reflections and her genuine enthusiasm for the profession, this episode offers an engaging look behind the scenes of a successful career in payroll. Glossary JBP model = joint business plan model, PAS = the CIPP's Payroll Assurance Scheme, P&L = profit and loss, SOPs = standard operating procedures Links Follow Emma on LinkedIn: https://www.linkedin.com/in/emma-greenfield-b456bb47/ Find out more about the CIPP's Payroll Assurance Scheme: https://www.cipp.org.uk/best-practice/payroll-assurance-scheme.html Find out more about Payroll QuickLearn or 'PQL': https://www.cipp.org.uk/training-landing/payroll-quicklearn.html Find out more about IPPE qualifications: https://www.cipp.org.uk/training-and-education.html

    S1 E12: 20/20 vision for pay

  7. 5月4日

    S1 E11: Hosts in the hot seat: their lives in pay

    In this special episode, we turn the tables on the traditional 'Behind the Button' format. Instead of leading the conversation, the hosts step into the spotlight as the guests. Join Lora Murphy and Adrian Goddard for a personal and wide-ranging conversation as they step away from their usual roles and share their own stories. Lora and Adrian talk about what they genuinely enjoy most about working at the CIPP, and the moments and motivations that have shaped their careers. Along the way, they talk about why they feel so privileged to work alongside so many incredible individuals across the profession, while reflecting on the shifts they’ve seen across the industry, exploring how it continues to evolve and what that means for the professionals working within it. This very special episode also sets the stage for Adrian’s debut as podcast co-host, launching Monday 11 May. Glossary DWP = the Department for Work and Pensions, GDPR = General Data Protection Regulation, RTI = real time information Links Follow Adrian on LinkedIn: https://www.linkedin.com/in/adrian-goddard/ Follow Lora on LinkedIn: https://www.linkedin.com/in/lora-murphy-mcippdip/

    S1 E11: Hosts in the hot seat: their lives in pay

  8. 4月27日

    S1 E10: Pensions dashboards are coming: what does this mean for you?

    Richard Smith joins us on ‘Behind the Button’ to share a story that’s both personal and highly relevant. After losing his wife to cancer, Richard found himself accessing a pension much earlier than expected. It’s an experience that brought home just how important it is to understand what you have in place financially, especially when life takes an unexpected turn. We focus on Richard’s work on the Government’s new pensions dashboards, as he’s been closely involved in both the design and testing of this exciting initiative. They’re set to make a real difference, bringing all of an individual’s pensions together in one place, including those that may have been lost or forgotten over time. With state pension figures included too, the aim is to give a much clearer picture of what you might have to live on in retirement, helping people plan with more confidence. Richard’s passion really comes through in this episode, bringing to life not just how the dashboards work, but why they matter. It’s a thoughtful conversation about real-life experience and a practical step forward in how we all approach retirement planning. Links Follow Richard on LinkedIn: https://www.linkedin.com/in/richard-smith-b15935/ Richard's blog, 'Dashboard ideas': https://www.dashboardideas.co.uk/about/ MoneyHelper website: https://www.moneyhelper.org.uk/en Pensions Dashboards Programme website: https://www.pensionsdashboardsprogramme.org.uk/ Retirement living standards website : https://www.retirementlivingstandards.org.uk/ Financial Times 2014 article, 'Retiement Saver Service': https://www.ft.com/content/74bdbe44-0da0-11e4-815f-00144feabdc0 SEI research, 'Creating an ownership mindset': https://www.seic.com/sites/default/files/2022-12/Creating%20an%20ownership%20mindset%20with%20DC%20members_SEI_December%202022.pdf 2026 Standard Life centre for the future of retirement: https://www.standardlife.co.uk/centre-for-the-future-of-retirement/research-reports

    S1 E10: Pensions dashboards are coming: what does this mean for you?
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番組について

Behind the Button is your all-access guide to the intricate, fast-moving world of pay. From 2026, every fortnight we sit down with experts from across the pay professions to uncover the stories, challenges and innovations shaping this essential industry. From legislative updates and technological change to the evolving roles found within pay teams, we explore the forces that keep pay professionals sharp, busy and always adapting. Because in payroll, nothing ever stands still. It’s never, ever boring. And there’s certainly more to it than pushing that elusive button to get people paid. But beyond the systems and processes, this is a podcast about people. We get to know the individuals behind the payslips, diving into their motivations, career journeys and the passions that drive them. Join us as we pull back the curtain on the world of pay, and discover what really happens behind the button. https://www.cipp.org.uk

情報

  • クリエイター
    Chartered Institute of Payroll Professionals
  • 配信期間
    25年 - 26年
  • エピソード
    18
  • 制限指定
    不適切な内容を含まない
  • Copyright
    © Copyright CIPP
  • 番組のWebサイト
    Behind The Button

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