100本のエピソード
Disruption / Interruption JoTo PR
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- ビジネス
When did you say ”THAT’S IT! I’VE HAD IT!”? Time to Disrupt and Interrupt with host Karla Jo. Every week KJ interviews professionals who are disrupting their industries and altering economic networks that have been antiquated with bull-headed predecessors holding up the progress.
KJ delves into uncovering more from industry rebels and innovators that you didn’t know you needed in your life.
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Disrupting the $400B Call Center Industry with Theresa Szczurek
Theresa Szczurek is the Co-founder, COO, and Corporate Board Member of Radish Systems LLC. Radish Systems LLC is the worldwide leader in visual interactive voice response and visual live assistance solutions, improving the way businesses communicate with mobile devices and browser users by sharing ‘Voice with Visuals.’ In this episode, KJ and Theresa discuss how visual and voice technologies can significantly enhance customer service, reduce frustration, and improve efficiency across various sectors such as healthcare, emergency services, and public sector communications. Theresa also reflects on her passion for purposeful work, the importance of enthusiasm in driving change, and her vision of leveraging artificial intelligence to further transform customer interactions.
Key Takeaways:
06:02 Challenges in Traditional Call Centers
18:31 Revolutionizing Customer Communication
26:30 Success Stories and Real-World Applications
37:56 Pursuit of Passionate Purpose
Quote of the Show (27:00):
“The way to communicate, the tools to communicate have changed a bit over time, but yet people, I believe, have an inherent need to connect and to communicate.” – Theresa Szczurek
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Theresa SzczurekLinkedIn: https://www.linkedin.com/in/theresaszczurek/
Twitter: https://twitter.com/theresaszczurek?lang=en
Company Website: https://radishsystems.com
Company LinkedIn: https://www.linkedin.com/company/radish-systems-llc/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information. -
Disrupting Virtual Orthopedic Healthcare, with Dr. Mary O'Connor
Dr. Mary O’Connor is the Co-Founder and Chief Medical Officer at Vori Health, an award-winning, nationwide, virtual specialty medical practice designed to treat musculoskeletal pain more effectively. The organization offers full service physical medicine and rehabilitation medical care, physical therapy, prescriptions, imaging & lab ordering, health coaching, nutritional guidance, community support and premium instructional content. In this episode, KJ and Mary discuss her journey from an Olympic athlete to a healthcare disruptor, focusing on patient-centered care through virtual medical practices. The discussion also covers the importance of sex differences in medical treatment, challenges in women's health, and the future of virtual care.
Key Takeaways:
03:36 The Broken System: Challenges in Healthcare
09:01 The Overuse of Surgery in Low Back Pain
14:46 The Business of Medicine: Financial Realities
25:22 The Importance of Patient Engagement
26:55 Telehealth: Expanding Reach and Convenience
28:54 Virtual Physical Therapy: A Patient's Perspective
31:15 Hybrid Models in Healthcare
33:54 Women's Health: Addressing Disparities
34:41 Biological Differences in Healthcare
44:03 Future of Healthcare: Virtual and Affordable
Quote of the Show (15:30):
“We need to focus on good non-surgical care and to truly see patients as whole persons.” - Dr. Mary O’Connor
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Dr. Mary O’Connor
LinkedIn: https://www.linkedin.com/in/maryoconnormd/
Twitter: https://x.com/MaryOConnorMD
Company Website: https://www.vorihealth.com
Company LinkedIn: https://www.linkedin.com/company/vori-health/
Read Dr O’Connor’s Book, Taking Care of You: The Empowered Woman’s Guide to Better Health: https://www.amazon.com/Taking-Care-You-Empowered-Womans/dp/1945564148
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information. -
Disrupting D&I Propaganda: Torin Ellis Unmasks the Truth
Torin Ellis is Principal at The Torin Ellis Brand, a progressive HR boutique with a focus on diversity and inclusion. In this episode, KJ and Torin delve into the gritty realities of implementing effective diversity strategies and the importance of running towards challenges rather than retreating. Torin emphasizes the need for genuine communication and accountability within organizations. The discussion highlights real-world examples of companies adopting inclusive practices, the necessity of building trust, and the power of love and humanity in leadership
Key Takeaways:
08:04 Challenges in Diversity and Inclusion
20:26 The Role of Communication in D&I
25:42 The Importance of Inclusion and Belonging
29:23 Effective Leadership Communication
34:05 The Future of Trust in Technology
37:49 Creative Ventures in D&I
40:15 Overcoming Imposter Syndrome
Quote of the Show (28:30):
"Love forces us to remove the masks that we live within and fear that we cannot live without.” – Torin Ellis
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Torin EllisLinkedIn: https://www.linkedin.com/in/torinellis/
Twitter: https://twitter.com/torinellis
Company Website: http://www.torinellis.com
Company LinkedIn: https://www.linkedin.com/company/the-torinellis-brand/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information. -
DISRUPTION BEHIND THE SCENES: Unveiling the Power Dynamics in Science with Pamela Ryckman
Pamela Ryckman is an Emmy-winning producer, writer, Founder at PBR, LLC and a business executive with a focus on women in the workforce. In this episode, KJ and Pamela highlight the influence of big pharma, systemic inequalities in research, and the importance of staying true to oneself amidst adversity. Pamela also shares insights into the pervasive corruption in the healthcare system.
Key Takeaways:
03:43 The Power of Curiosity in Driving Innovation
05:46 Candace Pert: Unveiling Genius, Greed, and Madness in Science
10:07 Navigating the Underbelly of the American Healthcare System
11:50 The Revolutionary Impact of Candace Pert on Science and Healthcare
Quote of the Show (21:30):
“Stay true to yourself and keep your center, no matter what anybody else says.” – Pamela Ryckman
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Pamela Ryckman:
LinkedIn: https://www.linkedin.com/in/pamela-balbach-ryckman-551108/
Twitter: https://twitter.com/pamelaryckman?lang=en
Company Website: https://pamelaryckman.com/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information. -
Disrupting the Autism Spectrum: Ling Huang's Technological Innovations for Society
Ling Huang is the President and CEO of Technology North Corporation, a local IT professional service and technology provider that specializes in innovation product development and marketing, infrastructure management, and high-quality senior professional services. In this episode, KJ and Ling explore the misconceptions surrounding autism, emphasizing that those with autism are not disabled but simply different, and explore the societal and employment challenges faced by individuals on the spectrum. He introduces a revolutionary business model that not only creates a supportive workplace environment for people with autism but also turns their unique skills into a productive asset, generating significant revenue and fostering inclusivity in the tech industry. Ling's personal connection to the cause, as a father to a son with autism, drives his commitment to making a radical change and ensuring a supportive future for individuals on the spectrum.
Key Takeaways:
06:29 Understanding Autism: Beyond the Labels
09:11 The Growing Challenge of Autism in Society
10:54 Navigating the Costs and Challenges of Autism Support
15:28 Rethinking Employment for People with Autism
23:04 Expanding Services and Embracing Data's Potential
23:17 Creating a Supportive and Inclusive Workplace
27:25 Engineering Solutions for Autism Inclusion
36:02 Building a Community Beyond Employment
Quote of the Show (15:30):
"Employment for people with autism isn't just about jobs; it's about creating a space where they feel like they belong to a community." - Ling Huang
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Ling Huang
LinkedIn: https://www.linkedin.com/in/lingh
Twitter: https://twitter.com/ling_huang
Company Website: https://www.technologynorth.net/
Company LinkedIn: https://www.linkedin.com/company/technology-north-corporation/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information. -
Disruption Unlocked: Anna Yuan's No-code platform for AI-powered Software for Entrepreneurs
Anna Yuan is an Entrepreneur, Investor, and the Co-Founder & CEO at ScaleGrowth, a no-code platform for building AI-powered community-driven businesses and marketplaces. In this episode, KJ and Anna explore Anna’s personal journey from a disregard for her initial career in chip design to becoming a tech innovator, emphasizing the importance of perseverance and creativity in entrepreneurship. The episode wraps up with a reflection on the evolving purpose of technology and its role in creating a new era of innovation and community.
Key Takeaways:
05:28 The Power of No-Code Platforms: Democratizing Technology
14:03 The Future of Software Development: No-Code and AI
19:37 Pivoting to a Broader Market: The Journey of Scale Growth
24:04 Embracing Challenges and Disrupting Standards
29:07 Personal Passions and Building Habits
Quote of the Show (16:00):
“I wonder, what's the next level of purpose that we can create for ourselves? The sky's the limit." – Anna Yuan
Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval
Ways to connect with Anna Yuan:
LinkedIn: https://www.linkedin.com/in/annay/
Twitter: https://twitter.com/iamfaranna
Company Website: http://scalegrowth.ai
Company LinkedIn: https://www.linkedin.com/company/scalegrowth/
How to get more Disruption/Interruption:
Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption
Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755
Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD
See omnystudio.com/listener for privacy information.