All Things Negotiation

Stan Christensen

A podcast about negotiation, persuasion, and influence—taught through real stories. Hosted by Stan Christensen, who has taught negotiation at Stanford University for over 20 years, this bi-weekly podcast features founders, executives, investors, and foreign policy experts sharing real-world negotiation experiences. Episodes explore how leaders negotiate with venture capitalists, employees, customers, boards, and governments—and what actually works when the stakes are high.

  1. How to Have Difficult Conversations with Sheila Heen

    10 HR AGO

    How to Have Difficult Conversations with Sheila Heen

    Stan interviews longtime friend and Harvard professor Sheila Heen about why difficult conversations derail and how to handle them more effectively. They discuss the “hero/villain/victim” stories people tell when frustrated, how smart people can listen poorly by focusing on what’s wrong, and why many conflicts are “switch-track” disagreements where each person thinks the conversation is about something different. The conversation also covers political polarization, complex identities, and Heen’s course on negotiating money, wealth, happiness, and meaning. 00:00 Intro 03:06 What Makes Talks Hard 04:30 Avoidance And Timing 06:53 Family Conversation Traps 08:54 Hero Villain Victim 10:06 Respond To Feelings 12:40 Switch Track Conversations 14:25 Empathy Versus Assertion 18:04 Loss 19:43 Intent Versus Impact 20:33 Comment Dilemma 23:15 Intent/Impact Lesson 27:34 Beyond Blame To Contribution 29:50 Identity Fuels Polarization 33:00 Antidotes To Political Divide 34:50 Marriage Conflicts That Persist 38:41 Negotiating Money And Self Worth 42:36 Money Talks For Couples 49:01 Lifestyle Creep And Meaning 51:57 Lightning Round Conversation Tools 54:58 Resources And Farewell Check out Sheila at: https://www.stoneandheen.com/training-consulting Buy Her Book: https://www.stoneandheen.com/ Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years.

    56 min
  2. Negotiating the New Cold War with China

    12 MAY

    Negotiating the New Cold War with China

    China expert Rush Doshi explains how the US should negotiate and compete with China amid deep mutual distrust and differing views of intentions. Rush Doshi is regarded as one of the leading voices on US policy toward China, and he argues that China’s strategy shifts with its perception of American power—ebbing and flowing with the state of US policy decisions. Stan and Rush discuss his insight from being in a key figure in the rooms of prior negotiations and how that shapes his view of the current state of US policies: what works and what doesn't.Rush points out the key weakness the US has when squaring up to China on the international stage, but he also shares what the US can do to win the competition. Check out Rush's book: https://www.rushdoshi.com/thelonggame 01:41 China Reads US Power 03:00 From Biding Time To Boldness 04:16 Why Beijing Feels Confident 05:11 Managing Distrustful Talks 08:14 Biden Era Negotiation Phases 10:06 Trade War And Rare Earth Shock 13:58 Strategic Versus Tactical Bargaining 16:30 Scale Decides Great Powers 21:53 Allied Scale As The Answer 24:08 Using Leverage With Allies 25:24 Tariffs After Court Ruling 25:51 Allied Scale For Minerals 27:33 Sticks Versus Strategy 28:03 Domestic Politics And Blowback 30:45 Distraction And Strategic Opportunity 32:13 Taiwan Policy In Flux 34:22 Chips Deals And Credibility 37:27 Strategic Ambiguity And Stability 41:07 Managed Competition Framework 46:08 Russia Ukraine And China4 8:12 Making The Case At Home 50:27 Congress And Closing Thoughts Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years.

    52 min
  3. Sal Khan on AI, Education, and the Future of Work

    21 APR

    Sal Khan on AI, Education, and the Future of Work

    Sal Khan reflects on growing Khan Academy from tutoring cousins in 2004 into a nonprofit serving nearly 200 million registered users across 50+ languages with 350 staff, driven by a mission of free, world-class education for anyone, anywhere. Sal shares how he negotiated with himself and his collaborators to keep Khan Academy a non-profit organization that's mission-driven. He dives into the most prominent issues facing education today including systemic problems inherited from the incumbents in the space, as well as new challenges and opportunities being ushered in with the rise of AI technology. Check out schoolhouse.world. http://schoolhouse.world/ Please consider donating to Khan Academy http://khanacademy.org/donate 00:00 Khan Academy Scale 00:27 Why It Became An Institution 02:05 Origin Story Tutoring Cousins 04:15 Money Versus Mission 06:51 Why Stay Nonprofit 09:52 Working With School Systems 12:52 Winning Teacher Trust 15:58 District Negotiations And Privacy 19:09 OpenAI Outreach And GPT-4 Demo 22:10 Building Conmigo AI Tutor 23:39 Beyond Tutoring Writing And Cheating 24:03 AI Writing Coach Workflow 24:50 Assessing Soft Skills 26:27 Next Gen Standardized Tests 26:56 Scaling Durable Skills Training 28:20 Why He Wrote Brave New Words 32:50 Rethinking What Schools Teach 33:26 Who Sets Curriculum Signals 37:13 Job Shock and Automation Fears 39:28 Who Pays for Reskilling 43:20 Screen Time and Healthy Tech 45:18 Can Khan Reduce Inequality 47:28 Global Impact Stories Wrap Up Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years.

    50 min
  4. Jeremy Andrus: The Turnaround Entrepreneur behind Traeger Grills

    10 FEB

    Jeremy Andrus: The Turnaround Entrepreneur behind Traeger Grills

    In this revealing episode, Stan sits down with Jeremy Andrus, CEO of Traeger Grills, to delve into his gripping experiences in entrepreneurship and business transformation. Jeremy shares the tumultuous journey of rethinking and reinventing Traeger Grills amidst economic upheavals, tariffs, and a toxic corporate culture. The conversation covers the critical importance of negotiation, managing complex supplier relationships, leveraging partnerships with major retailers like Costco, and the power of transparency in leadership. Alongside anecdotes from his time at Skullcandy and a harrowing poisoning scare in China, Jeremy offers invaluable insights into building a resilient business that's not just about survival, but winning. 00:27 Meet Jeremy Andres: CEO of Traeger Grills 01:12 Navigating Challenges: COVID and Tariffs 02:47 Reinvention and Survival Strategies 05:38 Transparency and Team Communication 10:43 Jeremy's Harvard Business School Journey 13:16 Early Entrepreneurial Struggles 17:17 Joining Skullcandy: The Early Days 21:55 Negotiating Deals and Raising Capital 29:05 Acquiring Traeger Grills: The Surprises 30:04 Acquiring a 27-Year-Old Business 30:35 Cultural Challenges and Realizations 33:01 Negotiating a Buyout 33:34 Revamping the Supply Chain 34:37 Dealing with Toxic Culture 36:59 Retail Negotiations and Battle Scars 37:25 Costco's Tough Negotiation Tactics 48:38 Supplier Negotiations in China 55:54 Building Strong Supplier Relationships 01:03:33 Conclusion and Final Thoughts Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. #AllThingsNegotiation #NegotiationStrategy #DealMaking #BusinessLeadership #EntrepreneurMindset #MethodicalThinking #BATNA #Leverage #SalesLeadership #FounderLife #CLevelLeadership #StrategicThinking #BusinessPodcast #StanAndJeremy #Traeger

    1hr 4min
  5. David Neeleman: The JetBlue founder who built five successful airlines

    13 JAN

    David Neeleman: The JetBlue founder who built five successful airlines

    In this episode, Stan welcomes David Neeleman, a renowned figure in the airline industry, for an in-depth conversation on the intricacies of building successful airlines. David, who has founded five airlines including JetBlue and Breeze Airways, shares his insights on effective negotiation, leadership, and personal growth. The discussion covers his career journey, significant milestones, key strategies in negotiating with stakeholders, and maintaining a strong company culture. David also opens up about challenges, including his time at Southwest Airlines and the infamous Valentine's Day crisis at JetBlue, and the lessons learned from these experiences. 01:04 David Neeleman's Early Career and Morris Air 02:21 The Sale to Southwest Airlines 04:43 Challenges at Southwest and Moving On 06:33 Founding WestJet and Navitaire 09:40 The Birth of JetBlue 11:17 JetBlue's Success and Differentiation 13:29 Negotiating with Boeing and Airbus 16:03 Customer Engagement and Communication Strategies 22:14 Total Transparency and Accountability 22:39 The Valentine's Day Massacre Crisis 25:43 Lessons from Getting Fired 29:51 Founding Azul Airlines 32:18 Navigating Cross-Cultural Challenges 34:14 The Success of Breeze Airways 42:25 Effective Negotiation Strategies 43:34 Advice for Young Professionals Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years.

    44 min

About

A podcast about negotiation, persuasion, and influence—taught through real stories. Hosted by Stan Christensen, who has taught negotiation at Stanford University for over 20 years, this bi-weekly podcast features founders, executives, investors, and foreign policy experts sharing real-world negotiation experiences. Episodes explore how leaders negotiate with venture capitalists, employees, customers, boards, and governments—and what actually works when the stakes are high.

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