Computer Science Off Course

Felienne Hermans & Hanna Schraffenberger

The Computer Science Off Course podcast brings you one paper or book each week to widen your view on what Computer Science is, and what it could be. Turing, Naur, Dreyfus, Laurel, and many more will bring some much-needed change in perspective for people who grew up on an information diet of only complex algorithms, programming, and math! Read along with Felienne and Hanna, do the homework and see that there is more between heaven and earth than computers and compilers.

Episodes

  1. 16 hr ago

    Lucy Suchman - Plans and Situated Actions

    When did you last use a copy machine, and how did you do it? Did you follow a predetermined plan, use a manual, or did you figure out what to do along the way? In this episode, we discuss how people interact with machines and tackle the book "Plans and Situated Actions" (1987) by ethnographer Lucy Suchman. This book, in part, describes a famous study in which Suchman put cameras in a room with a new photocopier and observed people (smart computer people!) struggle with the interface. We discuss the impact of her work and relate it to today's AI discourse. As every week, Felienne brings great quotes, such as Suchman pointing out the "increasingly linguistic, rather than mechanistic" communication that people have with machines! Hanna is excited that we get to talk about one of the pioneers of the human-computer interaction research field and, in her homework, provides suggestions for how programmers can make (copy) machines more user-friendly. Mentions: Suchman, L. A. (1987). Plans and situated actions: The problem of human-machine communication. Cambridge University Press.Dingemanse, M., Torreira, F., & Enfield, N. J. (2013). Is “Huh?” a universal word? Conversational infrastructure and the convergent evolution of linguistic items. PloS one, 8(11), e78273.Video of people using a photocopy machine by Austin Henderson and Lucy Suchman (1983)The cognitive walkthrough Links: Felienne's blog postHanna’s homework Audio and music credits: Song: "Curiosity Rag" (1910) by James E.C. Kelly (public domain)Sound effects and background sounds: Public domain/CC0 sounds from Freesound.org and self-recorded page-turning soundsAudio editing: Hanna at Earpolish.com

    Lucy Suchman - Plans and Situated Actions

About

The Computer Science Off Course podcast brings you one paper or book each week to widen your view on what Computer Science is, and what it could be. Turing, Naur, Dreyfus, Laurel, and many more will bring some much-needed change in perspective for people who grew up on an information diet of only complex algorithms, programming, and math! Read along with Felienne and Hanna, do the homework and see that there is more between heaven and earth than computers and compilers.