Associations Thrive

Joanna Pineda

This is Associations Thrive, the podcast celebrating successful associations and their leaders. Listen in as top association executives tell all, revealing the creative and innovative ways they’re increasing their bottom line, serving their members, and reimaging their organizations. The Associations Thrive podcast is hosted by Joanna Pineda, CEO & Chief Troublemaker at Matrix Group International. Joanna’s personal mission and the mission of Matrix Group is to help associations and nonprofits increase membership, generate revenue and thrive in the digital space. We believe that every association has a unique mission and unique story in how they’re serving their members, impacting their industry, and ultimately changing the world. Guests include top trade association, professional society, and non profit executives. We’re here to help amplify their stories so all associations can learn and thrive, together.

  1. 1일 전

    191. Angela Davis, CEO of SPR and Yasmeen Fields, CEO of SBI, on Becoming Independent, Association Autonomy, and the Power of Executive Peer Networks

    What happens when the organization that has managed your association for decades tells you that you have 18 months to find a new path forward? How can association leaders navigate a major operational transition while protecting their staff, serving members, and making smart decisions about what to keep in-house and what to outsource? In this episode of Associations Thrive, host Joanna Pineda interviews Angela Davis, CEO of the Society for Pediatric Radiology (SPR), and Yasmeen Fields, CEO of the Society of Breast Imaging (SBI). Angela and Yasmeen discuss: How SPR is a community of more than 3,000 physicians, trainees, and allied professionals dedicated to improving children's health through medical imaging, while SBI represents more than 4,200 breast imaging radiologists working to minimize breast cancer mortality and suffering.Why radiology has so many subspecialty associations. As Angela explains, “children are not small adults,” and specialized areas such as pediatric radiology and breast imaging require distinct expertise, education, and professional communities.How both SPR and SBI were managed for decades by the American College of Radiology (ACR), which provided the infrastructure, resources, expertise, and operational support that allowed smaller specialty societies to grow and thrive.How ACR ultimately decided to focus exclusively on its own mission, strategic plan, and members, giving the societies it managed 18 months to transition to a new management structure.How SPR and SBI evaluated different business models, including partnering with another radiology organization, working with an association management company (AMC), and becoming fully self-managed. Both initially partnered with AMCs before ultimately becoming standalone organizations.How becoming independent required Angela and Yasmeen to assume responsibility for functions that previously existed under the ACR umbrella, including HR, accounting, technology, investments, and operational decisions.How both organizations learned not to overcommit during a major transition. Today, both organizations combine small internal staffs with strategic outsourced support.How collaboration extends across the larger “House of Radiology.” Through gatherings like the ACR Inter-Society Conference, association executives and volunteer leaders learn from one another, develop stronger relationships, and see how their individual organizations fit into the broader radiology community. References: SBI WebsiteSPR Website

    191. Angela Davis, CEO of SPR and Yasmeen Fields, CEO of SBI, on Becoming Independent, Association Autonomy, and the Power of Executive Peer Networks
  2. 8월 6일

    190. Phil Andrews, CEO of USA Fencing, on Growing a Niche Sport, Membership Models, and Media Partnerships

    How does a sport that many people notice only once every four years build sustained, double-digit growth year after year? What can associations learn from USA Fencing about making a specialized community more visible, accessible, and relevant, without a giant marketing budget? In this episode of Associations Thrive, host Joanna Pineda interviews Phil Andrews, CEO of USA Fencing. Phil discusses: How USA Fencing is both an Olympic national governing body and a member-based association, serving approximately 800 clubs and more than 50,000 active fencers ranging in age from six to 86.Why fencing has experienced four consecutive years of double-digit growth..Why associations cannot focus exclusively on serving the community already in front of them, but also make it easier for prospective members to walk through the front door.How the organization identifies celebrities, performers, business leaders, and other public figures with authentic ties to fencing, and builds relationships with them instead of relying on paid influencer campaigns.How USA Fencing’s strategic plan has addressed governance, operational excellence, collegiate partnerships, Paralympic athlete funding, brand growth, and revenue diversification beyond an events-heavy business model.The complexity of balancing the priorities of a 12-member board, athletes, coaches, referees, clubs, three fencing disciplines, Paralympic fencing, recreational members, and elite competitors.How USA Fencing is reconnecting former student fencers through data collection,, personal email collection, and alumni events that restore a sense of community across generations. References: USA Fencing Websitetryfencing.org

    190. Phil Andrews, CEO of USA Fencing, on Growing a Niche Sport, Membership Models, and Media Partnerships
  3. 7월 23일

    189. Kelly Dooley, ED/CEO of ITEEA, on STEM Literacy, STEM Teaching Standards, and Non-Dues Revenue

    What does it take to prepare every student, not just future engineers, for a world shaped by technology, AI, and constant innovation? And what role should associations play in equipping educators to meet that challenge? In this episode of Associations Thrive, host Joanna Pineda interviews Kelly Dooley, Executive Director & CEO of the International Technology and Engineering Educators Association (ITEEA). Kelly discusses: Kelly's own journey from structural engineer to association CEO, and how association management became the career she never knew existed.How ITEEA has evolved from the American Industrial Arts Association into the leading professional association for technology and engineering educators, reflecting the changing nature of STEM education.Why every student, not just those pursuing STEM careers, needs technological and engineering literacy to thrive in today's world.ITEEA's Standards for Technological and Engineering Literacy (STEL) and how they define what students should know and be able to do.The association's Engineering byDesign™ curriculum, a PreK–12 STEM program that is now used by states, school districts, and individual educators across the country, and which generates significant non-dues revenue for the association.What it takes to convince an entire state to adopt an association-developed curriculum.The nationwide shortage of technology and engineering teachers, and how ITEEA is addressing recruitment, retention, mentorship, and career pathways through its new strategic plan.How AI is transforming education by helping teachers automate routine work while creating new challenges around student use, classroom policies, and AI literacy. References: ITEEA WebsiteStandards for Technological and Engineering Literacy (STEL)Engineering byDesign™

    189. Kelly Dooley, ED/CEO of ITEEA, on STEM Literacy, STEM Teaching Standards, and Non-Dues Revenue
  4. 7월 16일

    188. Nir Hindie, Founder of The Artian Part Two: How Business Artistry Applies to Associations

    What if your conference wasn't designed around sessions, speakers, and logistics, but around how you wanted attendees to feel? How can your association bring more artistry, intention, and humanity into everything it does? In part two of this two-part special on Associations Thrive, host Joanna Pineda interviews Nir Hindi, Founder of The Artian. Nir discusses: What business artistry is, and why leaders should think of business as a platform for creative expression and human value, not simply optimization.Why association conferences should begin by asking, "What should this feel like?" rather than focusing first on speakers, logistics, or attendance goals.How associations can intentionally design conferences for the individual attendee, especially first-time attendees who arrive alone and often feel intimidated.Why post-pandemic conferences must prioritize human connection and community, since educational content is increasingly available online.How artists teach leaders to pay attention to invisible details that create meaningful experiences, even when attendees can't articulate why something feels exceptional.The Pixar meeting room story, and how changing physical environments can dramatically improve participation, collaboration, and idea generation.How storytelling should focus on members' problems, journeys, and transformations rather than organizational history, milestones, or statistics.Why associations should measure success not simply by attendance or satisfaction scores, but by whether their events genuinely transformed members' professional lives. References: TheArtian websiteNir’s Business Artistry CourseFollow Nir on LinkedInNir’s Website

    188. Nir Hindie, Founder of The Artian Part Two: How Business Artistry Applies to Associations
  5. 7월 2일

    187. Nir Hindie, Founder of The Artian, Part One: What is Business Artistry?

    Can an association create deeper member loyalty by focusing not just on solving problems, but on creating experiences that people genuinely care about? In an era where efficiency and technology dominate, perhaps the real opportunity for associations is to bring more humanity, intention, and artistry into every member interaction. In part one of this two-part special on Associations Thrive, host Joanna Pineda interviews Nir Hindi, Founder of The Artian. Nir discusses: What business artistry is and why it differs from creativity. Creativity solves problems; artistry creates meaning and emotional connection.How some of the world's most admired leaders, including Steve Jobs, Walt Disney, and Edwin Land, approached business as a form of creative expression rather than simply optimization.Why associations should think beyond delivering value and instead design experiences that members genuinely remember and care about.How seemingly small details, from onboarding experiences to event design to member communications, can communicate care, respect, and intention.Why organizations should optimize not only for efficiency, but also for emotional resonance and human connection.The role of awe in leadership, and how inspiring visions motivate employees, members, and stakeholders to become part of something larger than themselves.How founders and executives can become better storytellers by focusing less on features and facts, and more on purpose, motivation, and impact. This conversation is Part 1 of a 2-part interview. In Part Two, Nir explores how business artistry specifically applies to associations and nonprofit organizations. References: The Artian WebsiteNir’s Business Artistry CourseFollow Nir on LinkedInNir's Website

    187. Nir Hindie, Founder of The Artian, Part One: What is Business Artistry?
  6. 6월 25일

    186. Phil Goldfeder, CEO of AFC, on Responsible Financial Innovation, Creating a Standards-Based Association, and Staying Warm and Fuzzy

    How do you help an industry innovate at breakneck speed while ensuring consumer protection, trust, and regulatory compliance? And what role should an association play in bringing competitors, regulators, and innovators together to shape the future of an emerging industry? In this episode of Associations Thrive, host Joanna Pineda interviews Phil Goldfeder, CEO of the American Fintech Council (AFC). Phil discusses: How AFC has grown from roughly 25 members to more than 175 members and partners, while maintaining a retention rate above 95%.Why AFC intentionally brings fintech companies and banks together under one roof, creating collaboration rather than competition.How AFC differentiates itself as a standards-based organization that embraces regulation, compliance, and consumer protection.Phil’s career journey from public service, including roles with Chuck Schumer, Mayor Michael Bloomberg, and the New York State Legislature, to banking and association leadership.How Hurricane Sandy exposed the need for innovation in insurance and financial services and helped shape Phil’s professional path.Why Phil believes association leadership is remarkably similar to elected office: both are fundamentally about service, engagement, and impact.How AFC creates “safe spaces” where member CEOs can openly discuss challenges, best practices, and emerging business models.AFC’s advocacy efforts to educate policymakers and regulators on fintech innovations such as Buy Now, Pay Later and Earned Wage Access programs.How AFC’s annual summit maintains an intimate, collaborative atmosphere even as attendance has grown dramatically. References: AFC Website

    186. Phil Goldfeder, CEO of AFC, on Responsible Financial Innovation, Creating a Standards-Based Association, and Staying Warm and Fuzzy
  7. 6월 18일

    185. Jeff Morgan, President & CEO of CMAA, on Community as the Secret Sauce, Member-Driven Growth, and Global Certification

    How does an association grow from 6,000 to 9,000 members without a membership sales team? What can associations learn from an organization whose members actively recruit the next generation on its behalf? In this episode of Associations Thrive, host Joanna Pineda interviews Jeff Morgan, President & CEO of the Club Management Association of America (CMAA). Jeff discusses: How CMAA represents professionals working across 3,500 member-owned clubs, including golf clubs, yacht clubs, city clubs, ski clubs, and more.How CMAA membership grew from approximately 6,000 members during COVID to 9,000 members today—with no membership sales team.Why private clubs experienced significant growth during and after COVID, including increased member demand, long waiting lists, and investments in facilities and amenities.CMAA’s highly intentional 12-month new member onboarding process, which includes welcome kits, monthly communications, quarterly Zoom sessions, and structured opportunities to build connections.The association’s long-running conference idea-sharing program, where members submit and share more than 100 best-practice posters that become a searchable knowledge resource for the profession.CMAA’s Certified Club Manager (CCM) credential, built around 12 professional competencies, continuing education, and a globally licensed certification model.How CMAA has expanded its influence internationally through partnerships, certification licensing, and conference participation from club professionals around the world.Why Jeff believes clubs are no longer simply physical facilities, but communities that remain connected through technology, virtual programming, and shared experiences.How “community” serves as the secret sauce behind both successful clubs and successful associations. References: CMAA Website

    185. Jeff Morgan, President & CEO of CMAA, on Community as the Secret Sauce, Member-Driven Growth, and Global Certification
  8. 6월 11일

    184. David Walsh, ED of VSAE, on Member Recruitment, New Member Engagement, and Learning Pathways

    What if your association's most effective membership recruiters aren't staff at all, but your members themselves? In an era where association professionals have countless options for education, networking, and professional development, how can associations create such a strong sense of belonging that members actively recruit, welcome, and mentor new participants? In this episode of Associations Thrive, host Joanna Pineda interviews David Walsh, Executive Director of the Virginia Society of Association Executives (VSAE). David discusses: How VSAE serves more than 450 association professionals and industry partners across Virginia, providing education, leadership development, networking, and peer exchange opportunities.How VSAE is expanding its reach throughout Virginia, including launching the Northern Virginia Association Exchange to better serve professionals in the state's largest association market.David's unique association journey, influenced by his mother’s 40-year association career and his progression through membership, marketing, advocacy, and executive leadership roles.How VSAE's annual conference attracted more than 200 registrants and over 50 first-time attendees, the strongest attendance numbers in more than a decade.How volunteer leaders personally reach out to prospective members and conference attendees, creating authentic peer-to-peer invitations rather than relying solely on marketing campaigns.How VSAE's membership committee serves as mentors and ambassadors, ensuring first-time attendees feel welcomed and connected from the moment they arrive.VSAE’s Learning Pathways that help members identify educational content aligned with their career stage, role, and professional goals.How VSAE's Northern Virginia programming combines education, peer exchange, and community-building to create meaningful opportunities for association professionals to learn from one another. References: VSAE WebsiteNorthern Virginia Association Exchange

    184. David Walsh, ED of VSAE, on Member Recruitment, New Member Engagement, and Learning Pathways

소개

This is Associations Thrive, the podcast celebrating successful associations and their leaders. Listen in as top association executives tell all, revealing the creative and innovative ways they’re increasing their bottom line, serving their members, and reimaging their organizations. The Associations Thrive podcast is hosted by Joanna Pineda, CEO & Chief Troublemaker at Matrix Group International. Joanna’s personal mission and the mission of Matrix Group is to help associations and nonprofits increase membership, generate revenue and thrive in the digital space. We believe that every association has a unique mission and unique story in how they’re serving their members, impacting their industry, and ultimately changing the world. Guests include top trade association, professional society, and non profit executives. We’re here to help amplify their stories so all associations can learn and thrive, together.

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