Dental Practice Heroes

Dr. Paul Etchison

Where dentists learn how to cut clinical days while increasing profits - without sacrificing patient care, cutting corners, or cranking volume.   We teach you how to grow a scalable practice through communication, leadership, and effective management. Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionally create more time to enjoy their families, wealth, and deep personal fulfillment.  If you want to build a scalable practice framework that no longer stresses, drains, or relies on you for every little thing, we will teach you how and share stories of other dentists who have done it!

  1. 2일 전

    Retiring Early in Dentistry and the Freedom Trap

    You can do everything “right” and still feel stuck: work harder, save more, invest earlier, chase a retirement number… then wake up the next day and realize nothing changed. That moment is what we’re unpacking, especially for dentists who are high achievers, practice owners, and the kind of people who won’t be happy staring at the ocean for 30 years. We walk through the core problem with traditional retirement planning for dentists: it treats your younger years like they only exist for production, and it assumes your future income drops to zero on some arbitrary date. I share why that thinking quietly creates burnout and postponement, how the goalposts keep moving, and what I learned after hitting my retirement target at 39 and feeling no real freedom. We also talk candidly about a painful money loss and why it forced a healthier relationship with wealth, security, and fulfillment. Then we make it practical. We cover how to define “enough,” set a realistic retirement target, and stop treating every dollar you don’t save as a mistake. We explore why assuming some future income (part-time dentistry, consulting, teaching, coaching, business) can change your entire plan, and how intentional spending can buy back time, reduce stress, and make ordinary Tuesdays better. Finally, we connect it to dental practice management: leadership, systems, and associates that reduce owner dependence so you can cut clinical days without your practice collapsing. If you want a retirement strategy built around optionality, flexibility, and a practice that supports your life, listen now. Then subscribe, share this with a dentist friend, and leave a review so more practice owners can find the show. REGISTER FOR THE UPCOMING WEBINAR CLICK HERE REGISTER FOR THE UPCOMING WEBINAR CLICK HERE REGISTER FOR THE UPCOMING WEBINAR CLICK HERE Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

    Retiring Early in Dentistry and the Freedom Trap
  2. 4일 전

    Why Your Team Only Follows Systems When You’re Watching (How to Fix It) w/ Dr. Gina Dorfman

    Your team does the right things when you're in the building. Turn your back and... maybe not. Dr. Gina Dorfman has spent over 20 years building practices around culture, and knows exactly what makes a team follow through without being reminded. She explains what has to come first, the test candidates don't know they're taking, and what to do about a strong performer who's dragging the team down. Plus, hear her message to any woman who's been called difficult for holding her team to a standard. Topics discussed: (00:00) Introduction (02:17) Running pediatric and general under one roof (10:43) What your team needs before SOPs will stick (16:13) Getting the right people in the right seats (21:57) Gina’s crumpled paper interview test (23:32) What to do with a high performer who hurts culture (25:58) Why the best hire may have no experience (28:44) How far to take standardization in your practice (34:09) Advice for female leaders in dentistry Learn more about Yapi: https://yapiapp.com/ Connect with Dr. Gina Dorfman: https://www.linkedin.com/in/gina-dorfman-dds/ https://www.instagram.com/drginad/ This episode was produced by Podcast Boutique https://www.podcastboutique.com REGISTER FOR THE UPCOMING WEBINAR CLICK HERE REGISTER FOR THE UPCOMING WEBINAR CLICK HERE REGISTER FOR THE UPCOMING WEBINAR CLICK HERE Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

    Why Your Team Only Follows Systems When You’re Watching (How to Fix It) w/ Dr. Gina Dorfman
  3. 9월 9일

    Your Practice Will Never Give You Freedom Until Your Leaders Can Do This

    If your leadership meeting turns up “no problems,” we think you should be nervous. Silence can feel like health, but it often signals something else: people are checked out, nobody is looking closely, or your team doesn’t feel safe enough to tell the truth. We unpack why great dental practices don’t win by eliminating problems, they win by getting brutally good at seeing problems early, talking about them clearly, and using them to sharpen systems, service, and team culture. We share a core mindset we teach inside our office manager mastery training: problems are good because they create improvement. That includes the dreaded upset patient. The loud complaint is often the only version of a problem you get to hear, while quieter patients simply disappear or stay unhappy in silence. We also explain why an “empty problem list” is rarely a victory, and how leaders can normalize surfacing issues by celebrating the courage it takes to speak up. Then we tackle the tension most practices feel between psychological safety and accountability. Safety does not mean nobody gets corrected, and accountability does not require shame. We break down how to correct without humiliating, how to avoid refereeing who’s right or wrong, and how to create a practice where ideas, questions, concerns, and mistakes are visible instead of hidden. If you’re serious about dental practice leadership and practice growth, build leaders around you so you can finally stop being the bottleneck. Subscribe, share this with a practice owner who needs it, leave a review, and book a free strategy call at dentalpracticeheroes.com/slash strategy. REGISTER FOR THE UPCOMING WEBINAR CLICK HERE REGISTER FOR THE UPCOMING WEBINAR CLICK HERE Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

    Your Practice Will Never Give You Freedom Until Your Leaders Can Do This
  4. 9월 8일

    You're Spending Time On the Wrong Thing...Focus on This Instead w/ Dr. George Hariri

    Whatever is holding your practice back is probably not the thing you worked on this week. Dr. George Hariri, co-founder of Shared Practices and author of Dental Moneyball, went from one practice to nearly 50 and stopped practicing dentistry entirely — and the practice he left behind is performing better now than when he was in it. In this episode, he walks through where you should be spending your time as CEO and the growth lever already in your practice. Topics discussed: (00:00) Introduction (02:25) From one group practice to nearly 50 (07:03) The decision to go non-clinical (11:14) Dental Moneyball: the most underused growth lever (14:38) What makes a practice worth buying (17:57) Splitting your week between clinical and owner time (19:26) The biggest opportunity owners keep missing (21:51) How to find what's actually holding you back (23:58) KPIs, people, and culture (27:48) Why the hygiene shortage is just getting started This episode was produced by Podcast Boutique https://www.podcastboutique.com REGISTER FOR THE UPCOMING WEBINAR CLICK HERE REGISTER FOR THE UPCOMING WEBINAR CLICK HERE REGISTER FOR THE UPCOMING WEBINAR CLICK HERE Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

    You're Spending Time On the Wrong Thing...Focus on This Instead w/ Dr. George Hariri
  5. 9월 2일

    Stop Talking Your Patients Out of the Best Treatment

    That split second after a patient asks “Can’t you just fill it?” can quietly decide the whole case. If you hesitate, even with good intentions, you can accidentally turn your best clinical recommendation into an “upgrade” and make the compromised option feel like the default. We dig into why that happens and how to communicate treatment plans with calm confidence, so your patients feel informed instead of sold.  We unpack the difference between what you technically could do and what you would actually recommend, using a simple analogy that makes the point stick. From crown vs filling conversations to new patient exams, we talk about the trap of negotiating against your own diagnosis, and why trying to keep everyone happy can chip away at your authority, your case acceptance, and your enjoyment of dentistry.  We also get practical about objections. “Just a filling” is often a placeholder for something else: fear, mistrust, confusion, low perceived value, or money. You’ll hear how to stop diagnosing the patient’s wallet, ask better questions, and give real patient autonomy by presenting the ideal plan clearly, then letting them choose with full understanding of risks, benefits, and alternatives.  If you want better communication, stronger trust, and a practice that runs smoother without you feeling slimy, this is for you. Subscribe for more dentistry practice management strategies, share this with a dentist who needs it, and leave a quick review so more practice owners can find the show. REGISTER FOR THE UPCOMING WEBINAR CLICK HERE REGISTER FOR THE UPCOMING WEBINAR CLICK HERE Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

    Stop Talking Your Patients Out of the Best Treatment
  6. 8월 27일

    The Subtle Trap Undermining Your Practice's Success

    Your front desk can look busy all day and still leak production, profit, and patience. When phones, check-ins, insurance questions, and balance collections are treated like one giant job, “urgency” wins every time. The ringing phone gets answered, the insurance fire gets put out, and the real growth work quietly disappears: filling tomorrow’s hole, following up on that $10,000 treatment plan, and building systems that keep the practice steady even when someone is out. We walk through a cleaner way to think about dental practice management by creating levels inside your admin department. Foundational front desk skills can be trained fast, which means you can hire great people with the right attitude and communication even without deep dental experience. From there, you intentionally develop advanced roles like insurance, treatment coordination, and true leadership. That structure gives your team a path to grow, makes onboarding easier, and stops your practice from depending on one superhero employee who “knows everything.” We also get honest about the office manager role. Promoting the best insurance expert and changing nothing else is not management, it is a title swap. A real dental office manager needs protected time to coach people, track KPIs, improve systems, and drive proactive work that increases case acceptance and reduces schedule chaos. If you want a front desk team that scales, you need clear ownership and redundancy so every critical function has at least two trained people. If you found this useful, subscribe, share the episode with another practice owner, and leave a review so more dentists can find the show. What role on your admin team needs the clearest definition right now? REGISTER FOR THE UPCOMING WEBINAR CLICK HERE REGISTER FOR THE UPCOMING WEBINAR CLICK HERE Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

    The Subtle Trap Undermining Your Practice's Success

소개

Where dentists learn how to cut clinical days while increasing profits - without sacrificing patient care, cutting corners, or cranking volume.   We teach you how to grow a scalable practice through communication, leadership, and effective management. Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionally create more time to enjoy their families, wealth, and deep personal fulfillment.  If you want to build a scalable practice framework that no longer stresses, drains, or relies on you for every little thing, we will teach you how and share stories of other dentists who have done it!

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