HR Happy Hour Network

HR Happy Hour Network

At Work in America, the longest running and top downloaded HR podcast, focuses on human resources, management, leadership, and workforce technology. The show is hosted by Steve Boese, the Co-Chair of the HR Technology Conference and Trish Steed, CEO of H3 HR Advisors.

  1. Agentic AI Meets HR: Paychex Introduces WISE for SMBs

    1 DAY AGO

    Agentic AI Meets HR: Paychex Introduces WISE for SMBs

    Agentic AI Meets HR: Paychex Introduces WISE for SMBs Host: Steve Boese and Trish Steed Guest: Ryan Bergstrom, Chief Product Officer at Paychex Summary On this episode of At Work in America, Steve Boese and Trish Steed are joined by Ryan Bergstrom to discuss the launch of Paychex Wise AI and what it means for the future of payroll, HR, and workforce technology. The conversation explores how AI is reshaping the small business experience by reducing administrative burden, surfacing real-time workforce insights, and helping organizations move from reactive processes to proactive decision-making. Ryan shares how Paychex is approaching AI through the lens of “augmented intelligence,” helping organizations streamline payroll, compliance, workforce management, and employee support while keeping humans firmly in the loop. The discussion highlights the growing pressure facing small and midsize businesses, from compliance complexity and workforce changes to tool sprawl and operational overload. The episode also dives into how agentic AI can help organizations identify anomalies, guide managers through next steps, and automate repetitive work without sacrificing trust, security, or oversight. Chapters 02:10 Challenges Faced by Small and Medium Businesses 05:56 The Strategic Role of AI in HR and Payroll 08:07 Revolutionizing Payroll with AI Assistance 11:56 Real-Time Anomaly Detection and Compliance 13:20 Introducing Paychex WISE 18:23 Security, Trust, and Data Privacy in AI 25:00 Customer Feedback and Adoption of AI Tools 27:04 Training and User Onboarding 28:23 Future Outlook Thank you for joining the show today! Remember to subscribe wherever you get your podcasts! This episode of At Work in America is sponsored by Paychex, an industry-leading human capital management (HCM) company that helps businesses of all sizes succeed with its award-winning combination of digital HR technology and advisory services. Have you met WISE? Workforce Intelligence Strengthen by Expertise or WISE isn’t just an AI feature. It’s an intelligence platform trained on 50 years of real workforce data, built into the system that already manages your business. And when the work calls for human judgment, real Paychex advisors are there for support. Where others give you tools to help with HR work, WISE is built to reduce how much HR work you have to do at all. To learn more about WISE, the AI that gets work done, head to paychex.com/ai. The HR Happy Hour Network is sponsored by Workhuman. Employees recognized for milestones are three times more likely to believe their company actually cares about them. Three times. So why are companies so bad at it? The stale bagels. The branded swag. The audacity. Workhuman believes milestones deserve their moment. A space for the people who know you best — your actual work circle — to reflect on your journey, your wins, your impact. The inside jokes. The big moments. All of it. It's called Service Milestones. AI finds the right people. Automation handles the rest. And employees choose their own reward — from millions of options, curated just for them. Milestone like you mean it with Workhuman, a proud supporter of the HR Happy Hour Network. Find out more at workhuman.com. Thanks for joining us.

    32 min
  2. From Data to Dialogue: Building a Listening Organization

    5 DAYS AGO

    From Data to Dialogue: Building a Listening Organization

    From Data to Dialogue: Building a Listening Organization Hosts: Mervyn Dinnen Guest: Nick Court, CEO at the People Experience Hub   Summary In this episode of the HR Means Business podcast, Mervyn hosts Nick Court to explore how organizations can move beyond mere data collection to become truly listening entities that understand, respond, and evolve with their employees. They shares ideas and insights on building a listening culture, leveraging technology, and empowering employees in your organization.   Chapters 00:00 The Importance of Listening in Organizations 06:03 The Role of Surveys in Listening Strategies 08:56 Creating a Culture of Listening 11:43 Always-On Feedback: A Double-Edged Sword 17:29 Ownership and Action in Listening 20:42 Building Trust in a Listening Culture 23:18 The Skills and Mindset of Effective Leaders   Thank you for your continued support of the show and subscribe wherever you get your podcasts!   The HR Happy Hour Network is sponsored by Workhuman. Employees recognized for milestones are three times more likely to believe their company actually cares about them. Three times. So why are companies so bad at it? The stale bagels. The branded swag. The audacity. Workhuman believes milestones deserve their moment. A space for the people who know you best — your actual work circle — to reflect on your journey, your wins, your impact. The inside jokes. The big moments. All of it. It's called Service Milestones. AI finds the right people. Automation handles the rest. And employees choose their own reward — from millions of options, curated just for them. Milestone like you mean it with Workhuman, a proud supporter of the HR Happy Hour Network. Find out more at workhuman.com. Thanks for joining us.

    34 min
  3. AI in HR: Driving Adoption, Impact, and Real Results

    12 MAY

    AI in HR: Driving Adoption, Impact, and Real Results

    AI in HR: Driving Adoption, Impact, and Real Results Host: Steve Boese and Trish Steed Guest: Tony Truong, VP of People Strategy at Chime   Summary On this episode of At Work in America, Steve and Trish are joined by Tony Truong from Chime to explore putting AI into practice across people operations, and reshaping how HR teams recruit, support employees, and make decisions in real time. From reducing recruiting cycle time to resolving the majority of employee inquiries through AI-powered self-service, this conversation moves beyond theory and into real-world application. The discussion highlights how data, automation, and thoughtful change management come together to create more responsive, efficient HR functions. At its core, this episode looks at what it truly takes to adopt AI in a way that works—aligning technology with culture, building trust in new systems, and using AI not just to automate tasks, but to improve how people experience work every day.   Chapters 02:51 The Impact of AI on Work Processes 05:57 AI in Recruiting: Transforming Traditional Practices 08:48 Feedback and Adoption of AI Tools 11:54 Measuring Success: Metrics in AI Implementation 17:50 Enhancing Employee Service Delivery with AI 20:46 Cultural Alignment and AI Responsiveness   Thank you for joining the show today! Remember to subscribe wherever you get your podcasts!   The HR Happy Hour Network is sponsored by Workhuman. Employees recognized for milestones are three times more likely to believe their company actually cares about them. Three times. So why are companies so bad at it? The stale bagels. The branded swag. The audacity. Workhuman believes milestones deserve their moment. A space for the people who know you best — your actual work circle — to reflect on your journey, your wins, your impact. The inside jokes. The big moments. All of it. It's called Service Milestones. AI finds the right people. Automation handles the rest. And employees choose their own reward — from millions of options, curated just for them. Milestone like you mean it with Workhuman, a proud supporter of the HR Happy Hour Network. Find out more at workhuman.com. Thanks for joining us.

    32 min
  4. The Future of Work: AI and Gen Z in HR

    8 MAY

    The Future of Work: AI and Gen Z in HR

    The Future of Work: AI and Gen Z in HR Hosts: Jack McFarlane & Nick Schlemmer   Summary In this episode of The Play By Play, hosts Jack McFarlane and Nick Schlemmer talk about the evolution of AI in HR. They explore how AI is transforming HR practices, from recruitment to employee development, and how Gen Z's values are shaping the future workplace. Discover the latest trends, tools, and ethical considerations in HR tech. Listen in!   Chapters 00:00 Entering the Real World 02:15 The Impact of AI on HR 08:04 Predictive AI: Identifying Employee Flight Risks 11:02 Personalized Training and Employee Development 14:30 Internal Mobility and Career Advancement 16:38 Digital Twins and Ethical Dilemmas 18:29 The Impact of AI on Entry-Level Jobs 23:17 Gen Z's Influence on HR Practices   Thank you for your continued support of the show and subscribe wherever you get your podcasts!   The HR Happy Hour Network is sponsored by Workhuman. What if your wins at work didn’t have to stop there? Workhuman’s employee recognition platform is built on the world’s largest rewards marketplace – tying recognition for great work to the things people love outside it. Crush a project: snag that baking dish you’ve been eyeing. Hit a milestone: Celebrate with a weekend getaway. With over one million gadgets, gift cards, and experiences, something is redeemed for in Workhuman’s in-house store every 3 seconds. Each reward deepens connections, boosts engagement, and helps fuel a culture that knows their work matters, and has the receipts to prove it. Head over to workhuman.com to learn more. Workhuman – a proud supporter of the HR Happy Hour Network. Thanks for joining us.

    34 min
  5. Inside the Pay Gap: What’s Changing for Women at Work

    5 MAY

    Inside the Pay Gap: What’s Changing for Women at Work

    Inside the Pay Gap: What’s Changing for Women at Work Host: Steve Boese Guest: Noreen Farrell, Executive Director at Equal Rights Advocates   Summary On this episode of At Work in America, Steve is joined by Noreen Farrell from Equal Rights Advocates to break down what’s really happening with pay equity, transparency, and workplace fairness right now. As policy enforcement shifts and cultural expectations evolve, they explore why progress on gender and racial equity is becoming more uneven—and in some cases, reversing. From the widening pay gap to the pressures pushing women out of the workforce, this conversation connects the dots between legislation, workplace practices, and lived employee experience. It’s an honest look at where things stand, what’s at risk, and what organizations can do to move forward with intention.   Chapters 00:00 Introduction to Pay Equity and Workplace Fairness 02:41 The Role of Equal Rights Advocates 05:36 Changes in Enforcement and Challenges in Workplace Rights 08:40 Impact of Societal Changes on Women in the Workforce 11:06 Wage Gap Trends 15:37 Strategies for Pay Equity and Transparency 20:47 The Importance of High Standards in Employment Practices 23:35 Opportunities for Employers to Advocate for Change   Thank you for joining the show today! Remember to subscribe wherever you get your podcasts!    The HR Happy Hour Network is sponsored by Workhuman. What if your wins at work didn’t have to stop there? Workhuman’s employee recognition platform is built on the world’s largest rewards marketplace – tying recognition for great work to the things people love outside it. Crush a project: snag that baking dish you’ve been eyeing. Hit a milestone: Celebrate with a weekend getaway. With over one million gadgets, gift cards, and experiences, something is redeemed for in Workhuman’s in-house store every 3 seconds. Each reward deepens connections, boosts engagement, and helps fuel a culture that knows their work matters, and has the receipts to prove it. Head over to workhuman.com to learn more. Workhuman – a proud supporter of the HR Happy Hour Network. Thanks for joining us.

    31 min
  6. Why Intergenerational Conversations Matter at Work

    1 MAY

    Why Intergenerational Conversations Matter at Work

    Why Intergenerational Conversations Matter at Work Hosts: Mervyn Dinnen Guest: Danielle Farage   Summary In this episode of the HR Means Business podcast, Mervyn hosts Danielle Farage to explore the complexities of intergenerational and multi-generational workforces. They discuss how understanding, curiosity, and open dialogue can bridge gaps, foster collaboration, and create a more harmonious work environment amid rapid technological and cultural changes.   Chapters 00:00 Introduction to intergenerational and multi-generational workforces 04:04 Managing five generations simultaneously in the workplace 08:16 The influence of rapid technological change and skills development 11:07 Misinterpretations of workplace words and concepts post-pandemic 18:04 Incentives to stay or move on in today’s job market 25:54 Leadership practices for supporting a multigenerational workforce 30:54 Strategies to improve cross-generational collaboration 38:52 The role of AI and technology in bridging gaps and enabling collaboration   Thank you for your continued support of the show and subscribe wherever you get your podcasts!   The HR Happy Hour Network is sponsored by Workhuman. What if your wins at work didn’t have to stop there? Workhuman’s employee recognition platform is built on the world’s largest rewards marketplace – tying recognition for great work to the things people love outside it. Crush a project: snag that baking dish you’ve been eyeing. Hit a milestone: Celebrate with a weekend getaway. With over one million gadgets, gift cards, and experiences, something is redeemed for in Workhuman’s in-house store every 3 seconds. Each reward deepens connections, boosts engagement, and helps fuel a culture that knows their work matters, and has the receipts to prove it. Head over to workhuman.com to learn more. Workhuman – a proud supporter of the HR Happy Hour Network. Thanks for joining us.

    44 min
  7. Mastering Disruption: Strategies for Leading in Rapid Change

    28 APR

    Mastering Disruption: Strategies for Leading in Rapid Change

    Mastering Disruption: Strategies for Leading in Rapid Change Host: Steve Boese Guest: Patrick Leddin, NYT Best-selling Author on Business and Leadership   Summary On this At Work in America episode, Steve met with leadership expert Patrick Leddin to discuss how to manage disruption and change in organizations. They emphasize the importance of strategic discernment, communication, and preparation in times of rapid technological and societal shifts. They also explore the human side of disruption. What employees are really feeling, how leaders can communicate with clarity without overpromising, and why relevance inside an organization matters more than ever. If it feels like the pace of change is only accelerating, this episode offers a way to think about disruption that is less reactive and more intentional.   Chapters 00:00 Navigating Disruption in Today's World 05:02 The Speed of Change and Leadership Challenges 08:09 Embracing Change vs. Maintaining Identity 13:27 The Importance of Relevance in Organizations 15:49 Effective Communication During Uncertainty 20:23 Empowering Decision-Making in Organizations 24:27 Preparing for Future Disruptions   Thank you for joining the show today! Remember to subscribe wherever you get your podcasts!   The HR Happy Hour Network is sponsored by Workhuman. What if your wins at work didn’t have to stop there? Workhuman’s employee recognition platform is built on the world’s largest rewards marketplace – tying recognition for great work to the things people love outside it. Crush a project: snag that baking dish you’ve been eyeing. Hit a milestone: Celebrate with a weekend getaway. With over one million gadgets, gift cards, and experiences, something is redeemed for in Workhuman’s in-house store every 3 seconds. Each reward deepens connections, boosts engagement, and helps fuel a culture that knows their work matters, and has the receipts to prove it. Head over to workhuman.com to learn more. Workhuman – a proud supporter of the HR Happy Hour Network. Thanks for joining us.

    32 min
  8. The Operating System Small Business HR Was Never Taught

    24 APR

    The Operating System Small Business HR Was Never Taught

    The Operating System Small Business HR Was Never Taught Hosts: Sabrina Baker and Marie Rolston   Summary In this episode of HR Connection Sabrina Baker and Marie Ralston explore how small HR teams can manage chaos through a triage system called “Ready Mode.” They share practical strategies, including color-coded prioritization and intentional boundary-setting, to help HR professionals operate more effectively amidst constant demands. Along the way, they reframe what “being responsive” really means in today’s workplace and offer a grounded, realistic approach to staying focused without burning out.   Key Topics The Concept of Crazy Mode and Ready Mode in HRColor-coded Triage System for Prioritizing TasksBoundary-setting with Clients and LeadersOperationalizing Triage with SLAs and TrainingAdapting Triage Systems for Solo HR Practitioners   Thank you for your continued support of the show and subscribe wherever you get your podcasts!   The HR Happy Hour Network is sponsored by Workhuman. What if your wins at work didn’t have to stop there? Workhuman’s employee recognition platform is built on the world’s largest rewards marketplace – tying recognition for great work to the things people love outside it. Crush a project: snag that baking dish you’ve been eyeing. Hit a milestone: Celebrate with a weekend getaway. With over one million gadgets, gift cards, and experiences, something is redeemed for in Workhuman’s in-house store every 3 seconds. Each reward deepens connections, boosts engagement, and helps fuel a culture that knows their work matters, and has the receipts to prove it. Head over to workhuman.com to learn more. Workhuman – a proud supporter of the HR Happy Hour Network. Thanks for joining us.

    37 min

About

At Work in America, the longest running and top downloaded HR podcast, focuses on human resources, management, leadership, and workforce technology. The show is hosted by Steve Boese, the Co-Chair of the HR Technology Conference and Trish Steed, CEO of H3 HR Advisors.

More From BlogTalkRadio

You Might Also Like