Wine Talks with Paul K.

Paul K from the Original Wine of the Month Club

All you knew about wine is about to bust wide open… We are going to talk about what really happens in the wine business, and I'm taking no prisoners. Learn more at: https://www.winetalkspodcast.com/. I am your host, Paul Kalemkiarian, 2nd generation owner of the Original Wine of the Month Club, and I am somewhere north of 100,000 wines tasted. How can Groupon sell 12 bottles for $60, and the wines be good? How do you start a winery anyway and lose money? And is a screwcap really better than a cork? Sometimes I have to pick a wine at the store by the label and the price... and I get screwed. Subscribe now and prepare to be enlightened.

  1. 3 days ago ·  Video

    Orange Wine Is Not a Fad: Digging Up Ancient Flavors in Modern Bottles; Meet Stetson Robbins.

    I met Stetson years ago. Orange wine was not a thing. But he was making it a thing. I was intrigued by his commitment to the sector and the develpment of Georgian wine in the US, particularly in Los Angeles. Bringing Stetson Robbins onto this show is like popping the cork on a bottle you've never heard of, from a country you can barely pronounce, and finding it's the most fascinating taste you didn't know you craved. Forget everything you thought you knew about wine, because this conversation isn't about chasing the next California cab or French pinot—this is about tracking the wild, unfiltered edge of the wine world through the forgotten vineyards of Eastern Europe, where tradition, culture, and rebellion ferment side by side. The conversation focused on peeling away the comfort (and sometimes the snobbery) of the usual wine stories and diving deep into what it means for a wine to actually taste like where it's from—right down to the hands, palates, and histories of the people making it. One concept discussed was the big secret of "terroir"—not just dirt, weather, or latitude, but the food, the local tradition, and even the pressures of the market itself. These are wines born not just from grapevines, but from migration, resistance, and centuries of culinary survival. You'll learn how post-Soviet countries like Slovenia, Croatia, and Georgia have turned their backs on cookie-cutter commercial varietals, instead resurrecting their own native grapes and bringing ancient techniques—like wild fermentation in massive underground clay qvevris—right to the glasses of skeptical sommeliers and thirsty Brooklynites alike. A key theme that emerged was that true winemaking is messy, unpredictable, and profoundly human. The discussion explored not only what orange wine actually is (spoiler: it's not fruit salad in a glass), but why it's shaking up wine scenes from coast to coast, frustrating purists and delighting experimenters. Several points were raised, including how even the act of importing these bottles is a full-throttle exercise in grit, luck, and sometimes chaos. This episode will have you questioning everything you thought made a good wine—and craving an adventure, not just a drink. 🍾 How the culture, cuisine, and quirks of a region become liquid in your glass 🍾 Why "orange wine" is the oldest new thing in the wine world—and why it's taking over 🍾 The radical differences between Eastern European winemaking and Western obsessions 🍾 What really happened when ancient amphoras met modern Brooklyn bars 🍾 How grape genetics, wild fermentation, and centuries-old mistakes are now marketing gold 🍾 Why, after this hour, you might never look at a wine label—or a waiter—the same way   Stetson Robbins is a dynamic force in the world of wine, fusing a theatrical background with a passion for exploring wine's deepest roots. His journey began in college, majoring in theater and delving into Greek studies, where the Dionysian tradition first sparked his fascination with the cultural significance of wine 03:06. Waiting tables at Walt's Wharf in Seal Beach introduced him to the nuanced world of wine service, and fueled his desire to learn more. Encouraged by a wine-focused restaurant culture, he pursued sommelier training, including the Court of Master Sommeliers—a path that led him from Walt's Wharf to Napa Rose at Disneyland, a renowned training ground for aspiring sommeliers 06:10. Despite this foundation, Stetson Robbins's real intrigue lay in the stories of winemakers and the diverse cultures shaping wine across the globe. His move into retail at shops specializing in value-driven French wines connected him with import specialist Peter Mann, opening the doors to heritage tastings in Bordeaux and Burgundy 08:07. The true turning point came with Blue Danube Wine, where he championed unique Eastern European wines—particularly from regions overlooked in the U.S. market, including Slovenia, Croatia, Hungary, and Georgia. Over more than a decade, Stetson Robbins was instrumental in building Blue Danube's portfolio and expanding its footprint to markets like New York and Los Angeles 22:46. Today, Stetson Robbins is co-founder of Black Lamb, a California-based boutique wine importer run alongside his wife. Black Lamb specializes in sourcing wines from the Slovenian-Italian border and the Republic of Georgia, focusing on traditional, "ancient" winemaking techniques such as skin-fermented whites ("orange wines") and wines fermented in Georgian qvevris. His mission is equal parts education and adventure: introducing curious American drinkers to the diversity, culture, and terroir that make these wines unforgettable 01:06:30.

    Orange Wine Is Not a Fad: Digging Up Ancient Flavors in Modern Bottles; Meet Stetson Robbins.
  2. 5 days ago ·  Video

    Strikes, Somms, and Screwups: Schulner's Wild Ride Beyond Hollywood

    I am pretty sure you didn't catch the article in the Somm Journal written by David Schulner. And if you did, you were not as jealous as I was. Well, let's call it inspired. Trading the glitz of Hollywood for the chaos of the restaurant floor, David Schulner doesn't just pour wine—he pours gasoline on the genteel myths swirling around it. You'll hear what happens when a successful TV showrunner, fresh off the picket lines of the 2023 writers' strike, crashes headfirst into the closed ranks of Michelin-star restaurants. Forget those dreamy drone shots over gleaming vineyards; David Schulner exposes the cutthroat realities of wine service, the humiliations of being the new kid at 50, and why, even with a TV resumé, you can't buy your way onto the restaurant floor. If you still think wine is all velvet gloves and romantic stories, think again—this is one guest who's happy to spill the dirty secrets, right alongside the Pomerol. In this episode, you'll discover what hospitality really means in an industry obsessed with pedigree, why most people—Sommeliers included—are entirely faking it, and who gets left behind when Napa and Bordeaux "evolve." David Schulner and Paul Kalemkiarian aren't afraid to torch the sacred cows of the wine world, from pretentious tasting rooms to the sanitized myths of customer service. Instead of parroting the party line, you'll get a front-row seat to the raw, awkward, ego-bruising reality of what it takes to serve, sell, and survive when the masks come off. If you're tired of wine podcasts that sound like a sommelier's TED Talk—or shows that make the industry look like a playground for privileged insiders—this conversation will rattle your cage. David Schulner lays bare why most restaurants won't hire a middle-aged rookie with Hollywood connections, why real hospitality is an act of rebellion against wine snobbery, and how every industry he's loved is "on the death knell"—and that's exactly what makes them magic. The result? An unfiltered, sometimes uncomfortable, ultimately inspiring blueprint for anyone who's ever wondered if there's a place for outsiders in one of the world's most insular trades. You won't just walk away with surface-level talking points. You'll come away with forbidden knowledge and questions that might keep you up at night. Here's your table of contents—open these books at your own risk: 📖 What really happens when you trade TV scripts for wine lists—and why most in the business never see it coming 📖 Why restaurant jobs are harder to land than a first break in Hollywood, no matter your resumé 📖 The dirty secrets of wine certification, and why being a "Certified Sommelier" doesn't mean you actually know anything 📖 How high culture and humble hospitality are always at war behind the scenes—plus who gets trampled in the process 📖 Why Napa's "downturn" might just be the shake-out the wine world desperately needs—and who stands to lose their shirts 📖 The myth of the red carpet: why the best service isn't about knowing the bottle but about making everyone—even a broke, muddy waiter—feel royal Consider this episode your permission slip to crash the velvet rope, ignore the script, and step backstage to where the true drama—and the best conversations—actually unfold.   YouTube:  https://youtu.be/LsTL52ewBGI Websites of Companies Mentioned Netflix: https://www.netflix.com/ Juilliard: https://www.juilliard.edu/ William Morris Agency (now WME): https://wmeagency.com/ Court of Master Sommeliers: https://www.mastersommeliers.org/ Napa Valley Wine Academy: https://napavalleywineacademy.com/ Gwen Restaurant (by Curtis Stone): https://www.gwenla.com/ Maude (by Curtis Stone): https://www.mauderestaurant.com/ Silver Oak: https://www.silveroak.com/ Caymus Vineyards: https://www.caymus.com/ Opus One Winery: https://www.opusonewinery.com/ Grgich Hills Estate: https://www.grgich.com/ Robert Sinskey Vineyards: https://www.robertsinskey.com/ Wine Paris: https://www.wineparis-vinexpo.com/ Stagecoach Vineyards (now owned by Gallo): https://www.gallo.com/ Vieux Château Certan: https://www.vieuxchateaucertan.com/ Château Cheval Blanc: https://www.chateau-cheval-blanc.com/ AdVini Global: https://www.advini.com/ Châteauneuf-du-Pape (general region info): https://www.chateauneuf.com/ Wine Masters TV: https://winemasters.tv/ SOMM TV: https://www.sommtv.com/ Strand House (Manhattan Beach): https://thestrandhousemb.com/

    Strikes, Somms, and Screwups: Schulner's Wild Ride Beyond Hollywood
  3. 7 Aug

    Are Michelin Stars Ruining the True Spirit of Great Restaurants? Patric Kuh Tells All

    I first met Patrick at our favorite steak house in Manhattan Beach; the Arthur J.  The wine list there is one of the most thought out I have seen in all my travels. It was Patricks first day there. We had an intriguing conversation and returned a week later to continue our discussion. Serendipitously, by me eavesdropping on a conversation, I learned that Patrick had authored a book: The Last Days of Haute Cuisine.  I was seriously taken by this accomplishment and immediately found the book on Amazon and voraciously read it cover to cover. A stroy of food in America that had been untold prior. Patric Kuh knows a thing or two about the high wire act that is fine dining—after all, he's balanced on that tightrope both in kitchens and at critics' tables, with a sharp pen and a sharper palate. If you've ever dreamed of opening a restaurant, wondered what true "haute cuisine" actually means, or questioned why credit cards changed the whole dining landscape, this is the episode that will entice your culinary curiosity and satisfy your appetite for secrets behind the swinging kitchen doors. You'll discover not just the drama of French chefs staking their claim in midcentury Manhattan, but how the evolution of American dining reflects bigger shifts in society: from exclusivity and velvet ropes to the democratization of great food and the rise of everyday restaurants as vibrant community hubs. Listen as Kuh exposes the risks, financial heartbreak, and ritual of keeping a kitchen spotless—and why a chef's towel over the shoulder means more than a thousand Instagram likes. The conversation dives into the nuts and bolts of writing a food book, the art of savoring (and sometimes cutting) stories, and the age-old rule for restaurant critics to never, ever accept a free meal. By the end, you'll come away with intimate knowledge of how Patric Kuh peels back layer after layer of the restaurant world—one story at a time—until a living, breathing portrait of cuisine, culture, and ambition is served up before you. Here are a few of the fascinating things you'll learn: 🔪 The real meaning—and controversy—behind "haute cuisine" and how it shaped American dining 🔪 How the invention of the credit card forever changed who was allowed to dine in fine restaurants 🔪 Why some of the greatest restaurant stories, like the Kennedy clan being kicked out of Le Pavillon, have roots in deeper social dynamics 🔪 The rigorous (sometimes ruthless) standards of kitchen cleanliness and why they matter to chefs at every level 🔪 What it actually takes—emotionally, financially, and physically—to open and run a successful restaurant 🔪 The unwritten laws of food criticism: anonymity, honesty, and the line that separates opinion from influence YouTube: https://youtu.be/giWG6tQxhOU Links to items spoke about: Spotify Stitcher Google Play iTunes / Apple Podcasts Los Angeles Magazine Pages, a Bookstore Arthur J DoorDash Grubhub Love & Salt Sequoia Grove Winery Osteria Mozza Michelin Guide Le Cirque Chez Panisse Bellagio Las Vegas All Day Baby 21 Royal (Disneyland) #WineTalks, #FoodWriting, #RestaurantLife, #FineDining, #HauteCuisine, #NouvelleCuisine, #MichelinGuide, #FoodHistory, #FoodCritic, #CulinaryArts, #Restaurateur, #Hospitality, #FrenchCuisine, #FoodCulture, #DiningExperience, #LAeats, #WritersLife, #JamesBeardAward, #FoodPodcast, #CulinaryStories

    Are Michelin Stars Ruining the True Spirit of Great Restaurants? Patric Kuh Tells All
  4. 4 Aug

    Napa's Lost Magic: How Commerce Ruined Wine and What Jessica Kogan Wants to Fix

    When you meet Jessica Kogan (in-person or virtual), it takes exactly 2/3's of a second to realize she is a force of nature...marketing nature as it were. Perhaps the most frequent guest on Wine Talks, each episode has had a unique viewpoint on the latest in wine marketing, data mining, and outside pressures. I welcome back, Jessica Kogan. If you think Napa is just for tuxedoed snobs or that wine tastings only happen in picturesque châteaus, wait until Jessica Kogan shakes up your tired assumptions. Jessica Kogan is the industry disruptor who believes the heart of wine isn't bottled in glass—it's poured out in the local grocery aisle, one wild, unfiltered conversation at a time. You'll hear how she's forging revolution from the retail trenches, ditching sterile focus groups for nearly a million real-life customer conversations every year. Here, sampling isn't just some checkbox—it's a battleground where authentic brand love is won, and the old guard of wine marketing is put on notice. Forget discounting your way into hearts. Jessica Kogan explains why slashing prices only slices away the soul of your brand and how risk, confidence, and even the rise of wine-in-a-can are reshaping the landscape. She'll tell you why the TikTok generation isn't afraid of booze—they're just bored by mediocre storytelling and fake experiences. Get ready for uncomfortable truths: Wine is in danger of losing the next generation unless it gets back to basics—face-to-face, glass-to-glass, moment-to-moment. And yes, the magic of Napa is still alive, but it's happening at the checkout line, not behind velvet ropes. By the end, you'll realize that the future of wine may just be as much about listening as it is about tasting. And in the era of digital everything, you might crave the next awkward, enlightening chat with a stranger offering you a sample at the store. What you'll learn: Why sampling in your neighborhood supermarket might be more revolutionary than any digital campaign How the wine aisle became a confidence-sapping jungle—and how to hack your way through Why discounting is for cowards and storytellers win the real loyalty wars How Gen Z and Millennials are demanding their wine—and why "wine in a can" isn't a joke The dirty little secret about focus groups vs. real-world conversations with nearly a million shoppers Why, if wine doesn't get back to real human connection, it might lose its soul forever   Cameron Hughes Wines: https://chwine.com Vintage Wine Estates: https://www.vintagewineestates.com HSP Brands: https://hspbrands.com Total Wine & More: https://www.totalwine.com Château Haut-Bailly: https://www.haut-bailly.com Donna Karan: https://www.donnakaran.com   #wineindustry #podcast #winetasting #JessicaKogan #PaulKalemkiarian #NapaValley #Sonoma #consumerexperience #winemarketing #retailinsights #directtoconsumer #wineclubs #brandstorytelling #HSPBrands #digitalmarketing #experientialmarketing #offpremisesales #winetrends #winepricing #RTDs

    Napa's Lost Magic: How Commerce Ruined Wine and What Jessica Kogan Wants to Fix
  5. 29 Jul

    Did Dr. Jan Krupp Abandon Medicine for a Vineyard Gamble That Changed Napa Forever?

    You have not heard it all, contrary to the American colloquialism "Now...I've heard it all." I've seen many professionals trade in their shingle for the wine trade. Attorneys, eye doctors, MDs, and others. Most of the time they are seeking the lifestyle that is purported to belong to winemaking. For sure, this type of career move will test your resolve; many find out that it wasn't and isn't what they were seeking. Enter Dr. Jan Krupp, a celebrated Internist who got the calling. Can you imagine? Solid career, solid practice, helping others all tossed to the side of the road to enter the wine trade. But when he was told that his most desired property was virtually useless for wine grapes, he jumped at the opportunity- yes, jumped at the opportunity. This adventure would become the famed Stagecoach Vineyards....and turn into a multi-million dollar sale to Gallo. Trading a stethoscope for a shovel is not your everyday midlife crisis, but Dr. Jan Krupp makes it sound as natural as coaxing vines from volcanic rock. In this episode, you're invited into the world of a physician who took the road less traveled—straight up an unplantable Napa hillside—to plant the seeds of what would become the famed Stagecoach Vineyard. You'll discover how Dr. Jan Krupp applied scientific precision and creative drive to transform barren land into one of California's most celebrated grape sources, all while welding together risk, relentless work, and a bit of luck in the kiln of family partnership. Listen as he peels back the layers of his own journey—from home winemaking in a garage to collaborating with legendary consultants and top winemakers, each step a blend of experimentation and vision. You'll gain an inside look at his new book, Forging Eden, an exploration not just of Napa terroir, but of personal transformation and resilience. Along the way, Dr. Jan Krupp and Paul Kalemkiarian reveal the untold challenges that come with creating a world-class vineyard, wrestle with the shifting tides of Napa's hospitality and wine tourism, and debate the future of authentic winemaking in the age of crown caps and experiential brands. 🥂 The creative leap from medicine to winemaking: what drove Dr. Jan Krupp to leave a successful career for the unknowns of Napa's rocky hillsides 🥂 The secrets behind transforming "unplantable" land into the renowned Stagecoach Vineyard, and why the world's top winemakers wanted his fruit 🥂 The intricate dance between science and intuition in crafting both grapes and wine—without ever having to earn a diploma from UC Davis 🥂 Personal sacrifices and how major life decisions—including upheavals in family—shaped the very landscape of modern Napa viticulture 🥂 A firsthand account of Napa's evolving wine scene, tourism struggles, and whether a new generation can discover the same passion for handcrafted wines 🥂 How inspiration—and a little serendipity—can help you forge your own path, no matter how daunting the odds Pour yourself a glass and settle in for a conversation that uncorks the realities, risks, and rewards of chasing a vision that changed the face of California wine. YouTube: https://youtu.be/LkZaS3b8rLI Places and companies you may have heard during the show: Stagecoach Vineyards: https://www.stagecoachvineyard.com/ Krupp Brothers: https://kruppbrothers.com/ Silver Oak: https://www.silveroak.com/ Wine of the Month Club: https://www.wineofthemonthclub.com/ Trader Joe's: https://www.traderjoes.com/ Château Montelena: https://montelena.com/ Opus (Opus One Winery): https://www.opusonewinery.com/ Orin Swift: https://www.orinswift.com/ Gallo (E. & J. Gallo Winery): https://www.gallo.com/ Caymus: https://www.caymus.com/   #wine, #winetalks, #napavalley, #stagecoachvineyard, #kruppbrothers, #drjankrupp, #winestory, #vineyardlife, #winepodcast, #forgingeden, #winemaking, #wineenthusiast, #winehistory, #medicinetowine, #grapegrowing, #wineinspiration, #napawine, #californiawine, #familybusiness, #wineindustry

    Did Dr. Jan Krupp Abandon Medicine for a Vineyard Gamble That Changed Napa Forever?
  6. 23 Jul

    The Wine World Needs to Wake Up: Jean-Charles Boisset on Biodynamics and Breaking Rules

    It is official. Not a soul can visit the Napa Valley without witnessing the fingerprints of Jean-Charles Boisset. They are everywhere, and not because he is trying consume the entire valley, but because he earnestly believes in the soulfull value of an honest glass of wine. I consider Jean-Charles a friend, though he may not remember my name, he makes you feel like the only person in the room. Jean-Charles Boisset descends on the wine world like a storm in Baccarat—disruptive, dazzling, and unapologetically bold. He doesn't just challenge conventional wisdom; he shatters it, glass by glass. This episode swirls the sediment lying undisturbed at the bottom of wine's oldest traditions and asks if the industry is ready to face what floats to the top. For Boisset, the glass isn't just half full or half empty—it's a symbol of revolution. He questions why so many winemakers cling to synthetic shortcuts, and why the American dream of innovation dares to outshine the European obsession with lineage and terroir. When he proclaims that wine can bring peace, he's not being airy—he's challenging the centuries-old gatekeeping that has kept wine and its culture an exclusive club, and he wants you to take a seat at the table. The unfiltered conversation goes beyond polite tasting notes and sanitized marketing speak. Boisset exposes the darker legacy of agriculture's chemical age, candidly recalling how even Burgundy's most hallowed soils were ravaged by pesticides and herbicides in the name of efficiency and modernity. He doesn't hesitate to point fingers at both his native France and his adopted America, calling out complacency, prejudice, and the blindness that persists in the vineyard, the cellar, and society at large. If you've ever doubted the true cost of "progress" in your glass, Boisset's relentless optimism—and his willingness to provoke uncomfortable truths—will have you rethinking everything from your choice of stemware to the politics of what's poured at state dinners. Listeners won't just leave with facts—they'll carry a new lens, sharpened by controversy and inspired by possibility. Boisset's energy, fueled by both science and spirituality, won't let anyone off the hook. Can wine really erase borders and prejudices, or is that just another intoxicating myth sold along with the label? As Boisset toasts unity, he challenges the wine world to stop hiding behind tradition, and instead, innovate with conscience. 🍷 What you will learn, poured straight, edge first: 🍷 Why your elegant wine glass may hold a hidden legacy of agricultural poisoning and denial 🍷 How France's revered vineyards almost destroyed themselves chasing modern "progress" 🍷 In what ways the American wine dream threatens—and saves—old-world privilege 🍷 How wine's supposed unity may actually mask centuries of elitism and exclusion 🍷 The real impact of lunar cycles, energy, and biodynamics—science or seductive storytelling? 🍷 Why Boisset thinks the only sin worse than bad wine is complacency—in your glass and in your worldview Baccarat: https://www.baccarat.com Buena Vista Winery: https://www.buenavistawinery.com Raymond Vineyards: https://www.raymondvineyards.com 1881 Napa: https://www.1881napa.com JCB by Jean-Charles Boisset: https://jcbcollection.com Omar Khayyam (historical restaurant): No current website; historical references only. Ornellaia: https://www.ornellaia.com Sassicaia: https://www.sassicaia.com

    The Wine World Needs to Wake Up: Jean-Charles Boisset on Biodynamics and Breaking Rules
  7. 21 Jul

    Husband and Wife Team Transforms Passion into a Thriving Wine Bar: Chuck and Amanda Azar

    I was walking on Pier Avenue in Hermosa Beach and I spied some activity in what was a small French inspired restaurant which had closed months earlier. I decided to poke my head in a find you what was going on.  Greeted by a smiling, pleasant woman, I sat at the new wine bar named Malendrina. And the conversation ensued as I was completely taken by Amanda Azar and the story of her and her husbanc, Chuck and their venture into enrtrepreneurship. Amanda Azar may be the only person who can make "torturing" her partner with bad wine sound like a priceless education, but that's just the tip of the bottle here. In this episode, you'll enter the world of two hospitality visionaries who've poured sweat, soul, and every saved penny into their dream—a wine bar born from decades inside both the supplier and distributor trenches of the wine industry. You'll hear stories of failures—10,000 wine brands, 99% of them doomed—and how the real magic comes not from corporate playbooks or celebrity endorsements, but from relentless perseverance, deep culture, and a partnership fueled by passion, humor, and plenty of grape leaves. Here, a glass isn't just filled; it's accompanied by stories, family, and genuine warmth. There's inspiration in Amanda's Sicilian childhood, where wine was never taboo but a natural extension of family, food, and connection. Pair this with her partner's Palestinian heritage, and you'll witness how root-deep values of generosity and community shape not just the service but the heart behind it all. The episode uncorks what it truly means to build something together: overcoming headwinds, trusting each other's strengths, and redefining what success and hospitality can look like. And if you've ever wondered what working side-by-side with your spouse looks like when exhaustion and dreams are equally shared, you'll find insight—and camaraderie—at this table. Listen in and you will learn: 🍷 Why "what grows together goes together" is more than a catchy phrase—it's a philosophy for pairing wine, food, and life. 🍷 What it really takes to work with your spouse in business, blending strengths, sharing burdens, and supporting each other's dreams. 🍷 How to curate a wine list that resists commercial sameness and instead tells a story, elevates the experience, and educates palates. 🍷 The secret power of genuine hospitality—treating staff and guests as family, and why that matters more than any fancy marketing. 🍷 Real-world lessons from the trenches: why passion, persistence, and authenticity are worth more than a celebrity name on a wine label. You'll come away not only inspired by their grit but with a deeper sense of what it means to use wine as a vessel for true connection, discovery, and belonging.   Tensley Winery: https://www.tensleywines.com Malendrina Wine Bar: https://www.malendrina.com Wine Talks: https://www.winetalkspodcast.com BevMo: https://www.bevmo.com Trader Joe's: https://www.traderjoes.com Southern: https://www.southernglazers.com

    Husband and Wife Team Transforms Passion into a Thriving Wine Bar: Chuck and Amanda Azar
  8. 14 Jul

    Luxury Wine Hospitality Exposed: Do Sommeliers Really Care About Customers?

    I am fascinated with the idea of luxury brands like Dior, LVMH and Armani. It is clearly more than just diversification or trying to find new revenue streams. It is and has become part of the brand On a recent trip to Beverly Hills, I was invited to lunch with the group from Chateau Y'quem. I moved the entire schedule around (duh), to be there. And though I was remiss in remembering who fronted the hospitality, I was taken by the hospitality just the same. Now I am taken by the woman of was at the helm that day. Meet Fahara Zamorano. If you think the wine world is just swirling glasses and sniffing out tasting notes, Fajara Zamorano is here to flip your tablecloth. She strides into Wine Talks declaring, "You gotta remove the ego," and then proceeds to break down luxury wine culture not with snobbery, but with the kind of candor that leaves sommeliers and armchair tasters alike scrambling to rethink what it means to appreciate wine. Raised in the vine-studded valleys near Santiago, with the occasional detour into the Atacama desert—the driest place on earth—Fajara Zamorano grew up living the contrast between farmland "fairytale" and the arid edge of the world. No wonder she grew into someone who can call out ego in the most self-important industry on earth, then build a wine program for Monsieur Dior in Beverly Hills—where the stakes are as high as the heels. You're not just getting tips about which bottle to order at dinner. You're going to learn why the true luxury isn't price tags or Instagram clout, but the ability to see, anticipate, and dissolve the invisible barriers between guest and experience. Fajara Zamorano peels back the silk curtain on how fine dining works—how sommeliers read people, how guest notes are kept, and why even the "perfect" wine list is about much more than showing off. She'll have you questioning why we talk more about pesticides in strawberries than in the Cabernet you're sipping, and challenge the way the wine industry sacrifices humanity at the altar of mass marketing. She knows firsthand the battles of fighting for sustainable farming in a market obsessed with buzzwords, and still keeps her sense of humor when talking about Champagne, Armenian wines, or the eccentricities of the ladies who lunch on Rodeo Drive. If you've ever cringed at a wine list, been intimidated at a high-end restaurant, or wondered whether all this luxury talk means anything, this conversation is the antidote. Fajara Zamorano and Paul K will not only teach you how restaurants wield psychology like a decanter, but why the best experiences always put people before ego, and farming before flash. What you'll actually learn in this episode: 🍷 Why removing ego from wine service is the real secret sauce in luxury hospitality 🍷 How guest notes, pre-meal meetings, and staff preparation transform a restaurant experience 🍷 The truth about biodynamic, organic, and "natural" wines—beyond the hype 🍷 Why luxury is going quiet, not flashy: the invisible details that make a restaurant worth returning to 🍷 How to read a wine list, suss out the best bottle, and build rapport—without ever feeling out of place Dior: https://www.dior.com Monsieur Dior by Dominique Crenn: https://www.dior.com/en_us/stories/monsieur-dior-restaurant Gwen Restaurant: https://www.gwenla.com Alenia (Alinea): https://www.thealineagroup.com/alinea LVMH (Louis Vuitton Moët Hennessy): https://www.lvmh.com Château Smith Haut Lafitte: https://www.smith-haut-lafitte.com Cristal (Louis Roederer): https://www.louis-roederer.com/en/cristal Château de Beaucastel: https://www.beaucastel.com Ruinart: https://www.ruinart.com Turley Winery: https://www.turleywinecellars.com Club 33 (Disneyland, official info): https://disneyland.disney.go.com/dining/disneyland/club-33/ Tao Las Vegas: https://taogroup.com/venues/tao-asian-bistro-nightclub-las-vegas/ Wine Paris: https://www.vinexposium.com/en/wineparis-vinexpo Bouchon: https://www.thomaskeller.com/bouchon-bistro-yountville Southern Glazer's Wine & Spirits: https://www.southernglazers.com Wally's: https://www.wallywine.com

    Luxury Wine Hospitality Exposed: Do Sommeliers Really Care About Customers?

About

All you knew about wine is about to bust wide open… We are going to talk about what really happens in the wine business, and I'm taking no prisoners. Learn more at: https://www.winetalkspodcast.com/. I am your host, Paul Kalemkiarian, 2nd generation owner of the Original Wine of the Month Club, and I am somewhere north of 100,000 wines tasted. How can Groupon sell 12 bottles for $60, and the wines be good? How do you start a winery anyway and lose money? And is a screwcap really better than a cork? Sometimes I have to pick a wine at the store by the label and the price... and I get screwed. Subscribe now and prepare to be enlightened.

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