9 min
AI Series - Is the Single Customer View still a myth? FCC-7
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- Business
In this episode, which is part of our series on AI in FCC, we listen to a conversation between Pascal Aerens and Eric Malherbe. Eric has been working as an expert and consultant in FCC technology for nearly 15 years. Today’s conversation is focusing on a concept that looked like the holy grail of FCC, the “single customer view ”. Eric and Pascal speak about their experience and wonder if this concept is now a reality or still a myth. To kick off the conversation, they remember how things star...
In this episode, which is part of our series on AI in FCC, we listen to a conversation between Pascal Aerens and Eric Malherbe. Eric has been working as an expert and consultant in FCC technology for nearly 15 years. Today’s conversation is focusing on a concept that looked like the holy grail of FCC, the “single customer view ”. Eric and Pascal speak about their experience and wonder if this concept is now a reality or still a myth. To kick off the conversation, they remember how things star...
9 min