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Creating the Intentional Campus Climate with CSU's Katy Rees and Jennifer Williams

One of the realities of complex human organizations is that culture is emergent, that we put teams and departments and structures in place and then we hope. Whatever sort of campus culture that comes out of that cocktail is what we’re stuck with. Our guests today are here to demonstrate that culture can be crafted, developed, and encouraged when approached with intention. Jennifer Williams serves as director of campus climate, and Katy Rees as associate VP for finance and administrative services at Cal State University San Marcos. Thanks to the deep support of their president, the two have spearheaded an initiative to build a healthy culture and along the way uncovered some fascinating lessons around the role of strategy, demographics, and what it takes to truly engage around core service delivery. Links & Notes CSU San Marcos Campus Connect CSU San Marcos FAS Division Quality Improvement (QI) "Intentionally Designing a Winning Culture" (PDF)

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The Administrative and Academic Review at Loyola Maryland Part 1 — CFO Randy Gentzler

This week on Navigating Change we begin a three-part series to share the administrative and academic review from the inside out. Our first guest is Vice President of Finance of Loyola University Maryland Randy Gentzler, and it was under his guidance that the project ensured its focus not only on ideas for change consistent with mission but also ones that would have a positive financial impact. As the chief business officer, Randy describes the project from its inception to deal with the short-term operating budget as well as defining a new model of financial success. Randy and Howard share their experience working as true partners in this project and offer key learnings for getting the most out of this unique relationship.

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Death Blossoms in Bloom: The Last Starfighter with Andy Nelson

This week on Make Me a Nerd, Mandy sits down with podcast producer and "slutty nerd" Andy Nelson. Together, they blast off for a journey back to 1984 to revisit the cult classic film, "The Last Starfighter." This sci-fi adventure, often hailed as the best of the "Star Wars ripoffs," tells the story of Alex Rogan, a trailer park teen who achieves the highest score on an arcade game, only to discover it's a recruitment tool for an intergalactic war.Andy shares his nostalgic love for the film, praising its surprisingly grounded characters and relatable themes of ambition and escapism. Mandy, new to the world of "Starfighter," compares its vibe to a mashup of "WarGames" and "Footloose," highlighting the film's unique blend of futuristic action and small-town charm.Sure, it's a film with some quirky humor, from Robert Preston's charismatic performance as the alien recruiter Centauri to the grumpy, snake-faced alien. But it's also a film with some surprisingly sophisticated special effects. That's right, note the use of repurposed "Blade Runner" props and groundbreaking CGI that captivated audiences at the time.This is a film with enduring appeal and has a prized place in the pantheon of 80s sci-fi films. So embrace your inner nerd and relive the magic of this classic film, and make sure Andy knows his nerd promiscuity is welcome here! --- Learn more about supporting this podcast by becoming a member. It's just $5/month or $55/year. Visit our website to learn more.

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Canisius College President John Hurley on Leadership, Strategy, and Communication

Last week, Canisius College President John Hurley welcomed faculty, students, and staff to the 2014-15 academic year at the school’s convocation event. In his speech, he outlined a vision for college success by way of three key areas: Redefinition — understanding what it means to be a student-centered institution; Revitalization — embracing new approaches to the academic model; and Innovation — evolving the business model to support a more agile institution. This week on Navigating Change, President Hurley joins Howard Teibel and Pete Wright to reflect on his role as he begins his fifth year of service. He shares his approach to building trust in times of challenge, the critical importance of communication, and building support and understanding across a diverse body of students, faculty, and staff. President Hurley offers candid insight into his role and it’s many opportunities and challenges.

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Headline Your Success to Inspire Others through Emotion, Curiosity, and Clarity

We make split second decisions based on the headlines we see every day. Will we read the next email that hits the inbox? Will we take the time to read the next project plan in the pile? The answer depends on the power — and the persuasiveness — of the headline. In our change workshops, we’ve seen headlines move mountains, messages that engage teams to pivot and take action with a focus on the long game, beyond the crises of today. In part two of our three-part conversation on strategic communication, we’re talking all about headlining. We demonstrate the exercise that allows you to both define your key message, and build an emotional connection to a new reality with a team inspired to act.

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Climbing the Arc of Change in Independent Schools with NBOA’s Jeff Shields

Friend of the show Jeff Shields is back to talk about building monumental change in independent schools as a preview of the 2017 NBOA Annual Meeting in Washington D.C. As President and CEO of NBOA, Jeff’s charter is to lift business officers beyond the baseline expectations of their roles and help them become change agents and true leaders in their schools. This week on the show, Jeff offers insight into one of the key learning opportunities to that end for independent school business officers, the NBOA Annual Meeting platform. Howard Teibel will once again join the ranks of speakers at the NBOA Annual Meeting where he will present Facilitating Strategic Conversations. The annual meeting takes place February 26-March 1, 2017. Links & Notes NBOA Annual Meeting

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Movers of Rocks: Being a Leader of Change

Becoming a leader of change is about far more than effective project management skill. It’s a unique and delicate art that must balance the processes that support complex organizational systems with the diplomacy to unite groups around big initiatives. This week on the show, Howard Teibel and Pete Wright share thoughts on becoming Leaders of Change as Howard prepares for his presentation on this subject at the National Business Officers Association Annual Meeting this March in Orlando.

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Governance — Finding Balance Between the Board and Administration with St. Edward’s President George Martin

The university board has an opporunity to help guide the strategy of the institution. But striking the right balance between engagement and over-involvement in leadership can be a challenge. From his perspective — and his 16-year tenure as president of St. Edward’s University — Dr. George Martin has cultivated a reputation of leadership and balanced communication with the board of his institution. This week on the show, Dr. Martin shares the critical importance of developing a discipline of strategic planning, creating a culture of leadership that is always asking: “How is what we are doing now contributing to the strategic plan of the university. Beyond the board relationship, Dr. Martin shares his perspective on the value of shared governance. “It’s a huge resource,” he says, “it allows you to take advantage of the tremendous minds and intellectual power that is on your faculty and to use that for advancing the university." This week on Navigating Change, Howard Teibel and Pete Wright investigate the careful balance between the board and the president in protecting, growing their institutions.

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Next Gen Learners? Educators Must Adapt says Futurist Elliott Masie

“The biggest mistake we make is that we think the best subject matter experts will be the best teachers,” says our guest, Elliott Masie. He’s head of the Masie Center, a think tank focused on how organizations can support learning and knowledge in the workforce and he leads the Learning Consortium of over 200 global organizations cooperating on the evolution of learning strategies. This is how our conversation begins today, but certainly not where it ends. This is a conversation about adaptation. As administrators, coming to terms with the fact that our institutions are changing is only one step. Understanding how they’re changing and then getting out of the way as our principle educators experiment and evolve will be our coming charge. Masie’s take: employers care less and less about our transcripts; they want us to prepare our graduates to accomplish complex tasks. But do we really understand the contingencies in place to enable us to change from the inside? About Elliott Masie Elliott Masie is a futurist, analyst, speaker, and writer. He is editor of the online newsletter Learning Trends by Elliott Masie, in addition to a dozen books. He’s head of the Masie Center — a think tank focused on how organizations can support learning and knowledge in the workforce and he leads the Learning Consortium of over 200 global organizations cooperating on the evolution of learning strategies. He’s a broadway producer behind Kinky Boots, Godspell and more. Links & Notes Masie.com About Elliott Masie

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Linda Penland talks Shared Services, Communication, and Unimarket NOW!

Howard Teibel will be joining the ranks of presenters at the Unimarket NOW user conference in Nashville October 22-24. To help us get ready, event co-chair Linda Penland joins us today with all the details. Linda has been a Unimarket customer since she lead the project to roll out shared services at her own institution, Creighton University. Today on the show, we talk about the challenges of such an audacious project, the hard work of communication and establishing cultural buy-in to new processes, and building excitement and momentum around important ideas.

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