Can't Stop the Growth

Chad Peterman
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Can't Stop the Growth is driven by Chad's personal mission to provide a platform for others to grow and thrive. CSTG offers inspiration, leadership lessons on growth, grit, and chasing potential.

  1. PRIJE 1 D

    CSTG 235: Practice Gratitude: The Note Card That Built a Leader

    Trade leaders win when appreciation becomes a system, not a slogan. In this solo lesson, Chad Peterman shares the 20-year story of a position coach’s handwritten note that flipped his mindset and how HVAC, plumbing, and home-service teams can use the same playbook to unlock belief, consistency, and effort. You’ll learn the four elements of effective appreciation, how to “close the coaching loop,” and a simple weekly cadence that raises performance without lowering standards. Additional Resources: Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Appreciation outruns perfection: Praise visible effort and progress to drive long-term results. Make it specific: Tie gratitude to observable behavior and impact so the team can repeat it. Close the loop: Coach the mistake, then praise the corrected behavior to cement learning. Keep it sincere and concise: A short, genuine note often beats a long speech. Lead from gratitude: Daily gratitude practice improves mood, influence, and resilience under pressure.

    26 min

  2. 15. LIS

    To the Point: Why 99% of Salespeople Fail -Here’s the $42M Sales Process That Actually Works with Weldon Long

    What if the worst mistakes of your past became the fuel for your greatest success? 🏆 Weldon Long’s story is anything but ordinary. From serving 13 years in prison to building and selling multiple multi-million-dollar companies, he proves that mindset and consistency can completely rewrite your future. In this episode, Weldon brings his raw honesty, sharp wit, and proven sales strategies to the table, showing how taking full responsibility, mastering the fundamentals, and pushing through the inevitable “bullshit” of life can turn setbacks into stepping stones. Expect lessons on building resilience, overcoming objections, and creating unstoppable momentum in business and in life.   Additional Resources: Listen to the original episode! Learn more about To the Point Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Connect with Chris on LinkedIn Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: Personal responsibility drives transformation and lasting success. Mindset and consistency fuel peak sales performance. Adversity creates opportunity for growth and resilience. Objections must be addressed proactively, not defensively. Success is simple: process, mindset, and consistent execution.

    1 h 4 min

  3. 14. LIS

    CSTG 234: Integrity: The Foundation of Every Leader with Chad Peterman

    The hardest promise to keep is the one you make with yourself. In this solo episode, Chad Peterman kicks off a new series based on The 15 Commitments of Conscious Leadership, diving deep into one of the most important commitments a leader can make: practicing integrity. Integrity isn’t just about morality or “being a good person.” It’s about alignment between what you think, feel, say, and do. Chad explores how to make impeccable agreements, take full responsibility for your results, and repair relationships where trust has slipped. He also shares personal stories from leadership and home life, showing how small daily promises like reading in the morning or keeping calm in conflict shape who we become as leaders. Whether you’re leading a growing HVAC team or developing the next generation of leaders, this episode will challenge you to reflect, realign, and live your commitments fully. Additional Resources: The 15 Commitments of Conscious Leadership Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Integrity Begins Within: The hardest commitments to honor are the ones you make with yourself — and they reveal your true leadership character. It’s About Alignment, Not Perfection: Integrity means your thoughts, words, and actions match — not that you never fall short. Make Impeccable Agreements: Keep promises clear and intentional. Your word defines your credibility and influence as a leader. Take Full Responsibility: Growth happens when you stop blaming and start asking, What’s my role in this? Clean It Up: Broken trust can be rebuilt through honesty, humility, and a willingness to have hard conversations. Consistency Builds Trust: The inside must match the outside — integrity thrives in everyday choices, not just big moments.

    30 min
  4. Turning Data into Revenue with Neal Zamore

    9. LIS

    Turning Data into Revenue with Neal Zamore

    Trade leaders often obsess over cost per lead while ignoring the bigger picture. In this Around the CAMPfire episode, hosted by Katie Donovan (Camp Digital CEO), Neal Zamore, Head of Marketing at Storr Group, reveals a proven system for managing “cradle-to-grave” KPIs across marketing, operations, and leadership. From dissecting cost per advertising to spotting red flags in cancellation rates, Neal equips HVAC, plumbing, and electrical owners with practical tools to scale profitably. His insights blend big-company discipline with the grassroots tactics every trade leader can deploy tomorrow. Additional Resources: Connect with Neal Zamore on LinkedIn Learn more about Storr Group Connect with Katie Donovan on LinkedIn Follow CAMP Digital on LinkedIn Learn more about CAMP Digital Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: CPL is not cash: Pair cost per lead with cost of advertising to see real efficiency. Cradle-to-grave funnel: Track spend, calls, set rate, dispatch, turnover, and tickets weekly to catch red flags fast. Smoking gun metrics: When revenue dips, use funnel data to pinpoint cancel spikes, staffing gaps, or scheduling issues. Seasonality matters: HVAC CPLs vary heavily by season, while plumbing CPLs trend lower year-round. Grassroots still wins: Stickers, yard signs, and everyday branding deliver more leads than just spending more. Freedom with fences: Inspire creativity by setting conditions of satisfaction, not micromanaging.

    25 min

  5. 7. LIS

    CSTG 233: Simplifying Tech for Trades with James Hatfield

    Technology can either slow you down or unlock massive growth in your business. Too often, software in the trades is built by engineers who’ve never worked in the field leaving owners frustrated and teams overwhelmed. In this episode of Can’t Stop the Growth, Chad Peterman sits down with James Hatfield, CRO of LiveSwitch and former home services entrepreneur, to discuss how technology should actually work for HVAC, plumbing, and trades leaders. James shares hard-earned lessons from running his own business, the pitfalls of over-engineered software, and how LiveSwitch is revolutionizing the industry with practical video tools that enhance efficiency, speed, and customer satisfaction. If you’ve ever been burned by clunky tech or struggled to get your team on the same page, this conversation will help you rethink how technology integrates into your operations. Don’t forget to use code GROWTH10 when booking a call with James. Additional Resources: Connect with James Hatfield Set a meeting with James  Learn more about LiveSwitch LiveSwitch Pricing Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Software should solve real problems: Too many tools are over-engineered. The best tech comes from people who’ve lived the trades. Pace your growth initiatives: Don’t burn out your team by trying to fix everything at once. Focus on the highest-value areas first. Use video to bridge gaps: From SOPs to customer education, short videos can effectively connect teams and enhance the customer experience. Speed is everything in sales: Virtual advisors and real-time video tools enable companies to close deals faster and serve customers more effectively. Integration matters: The best tech seamlessly integrates into existing systems, such as ServiceTitan, without adding complexity. Customer experience wins: Every decision, whether technical or process-related, should make life easier for both your team and your customers.

    45 min

  6. 30. RUJ

    CSTG 232: Speaking with Candor with Chad Peterman

    Ever walked out of a meeting knowing the real conversation was about to happen in the parking lot? That’s what happens when candor is missing, and I’ve been there too many times. In this episode, I’m digging into what it really means to speak with candor and why it’s one of the hardest but most important skills for leaders. We’ll talk about the cost of avoiding honesty, why “I feel” is so much more powerful than “you are,” and how small shifts in the way we communicate can completely change the trust and engagement on our teams. Speaking with candor isn’t about being brutally honest. It’s about being open, vulnerable, and willing to grow alongside your people. Let’s break it down together. 🔥   Additional Resources: Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: Candor is about openness, not harshness. “I” statements invite dialogue, not defensiveness. Avoiding candor erodes trust and engagement. Strong one-on-one relationships enable candid conversations. Candid cultures drive collaboration and problem-solving.

    25 min
  7. There’s Nothing Wrong with You with Todd Sylvester

    25. RUJ

    There’s Nothing Wrong with You with Todd Sylvester

    What if the biggest problem holding you back isn’t stress, addiction, or even failure…but your thinking? Ryan and Justin sit down with Todd Sylvester—mental fitness coach, author, and host of the Beliefcast Podcast—to uncover how shifting your mindset can change everything. From rewriting negative self-talk to embracing accountability, Todd shares the same tools that helped Justin climb from his lowest point to living with purpose and confidence. This conversation is packed with raw stories, practical takeaways, and powerful reminders that the best feeling in the world is realizing… there’s nothing wrong with you.   Additional Resources: Listen to Win Your Mind, Win Your Market Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Connect with Justin on LinkedIn Connect with Ryan on LinkedIn Learn more about Chiirp Connect with Chad on LinkedIn Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: The real issue is thinking, not substances. Rewrite negative self-talk into positive “I am” statements. Accountability breaks the victim mindset. Confidence comes from keeping promises to yourself. A 15-minute morning routine can transform your mindset.

    1 h 1 min

  8. 23. RUJ

    CSTG 231: How AI is Transforming HVAC Call Centers with Tyson Chen & Matt Pozda

    Long hold times, missed calls, and frustrated customers are growth killers in the trades. In this episode, Chad sits down with Tyson Chen of Avoca and Matt Pozda of Call Dad to talk about how AI is transforming the way service companies handle call volume, book jobs, and keep CSRs motivated. They break down how trades leaders can strategically use AI to reduce turnover, increase booking rates, and keep technicians focused on high-value opportunities. More importantly, they show why AI isn’t about replacing people—it’s about optimizing them. From overcoming skepticism about customer experience, to training AI agents like team members, to leveraging data for smarter scheduling, this episode will challenge how you think about growth in HVAC, plumbing, and beyond. 🚀 Join The ARENA - the free online community for home services leaders: https://cantstopthegrowth.com/ Additional Resources: Connect with Tyson on LinkedIn Discover more about Avoca Connect with Matt on LinkedIn Learn more about Call Dad Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ Key Takeaways: AI Enhances, Not Replaces: The best contractors use AI to optimize CSRs and technicians, not cut headcount. Boosting CSR Productivity: Filtering junk calls through AI keeps CSRs fresh for high-value opportunities and reduces turnover. Customer Experience Wins: Faster booking and shorter hold times create happier customers and drive referrals. Strategic Scheduling: Using equipment age and call scoring helps leaders prioritize opportunities that drive installs. Operational Insights: Call center data reveals when and where to add technicians, aligning workforce with demand.

    52 min
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Opis

Can't Stop the Growth is driven by Chad's personal mission to provide a platform for others to grow and thrive. CSTG offers inspiration, leadership lessons on growth, grit, and chasing potential.

Informacije

  • Autor
    Chad Peterman
  • Aktivne godine
    2019. - 2025.
  • Epizode
    297
  • Ocjena
    Eksplicitno
  • Copyright
    © Chad Peterman
  • Web‑stranica emisije
    Can't Stop the Growth

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