EP38: Scaling RCA Across 400+ Users with Greg Evans and Brandy Heath from CMC

What does it take to scale an RCA program across a massive manufacturing network?In this episode of Reliability 4.0, we sit down with Greg Evans and Brandy Heath from CMC to unpack how they rolled out EasyRCA across 40+ sites, onboarded over 400 users, and gained traction in places they didn’t expect—like IT and safety teams.

We dig into:

• Why CMC needed a standard RCA tool in the first place

• How they evaluated and trialed EasyRCA to see if it fit their needs

• What made EasyRCA stand out (hint: visual workflows and ease of use)

• How their power user strategy fueled faster adoption

• The unexpected use cases that are helping drive cross-functional reliability

If you're deploying software across multiple locations—or trying to get better follow-through on RCAs—this episode is full of real-world strategies and insights from a team that’s making it happen.

This episode is available on:

📺 YouTube

🎧 Apple Music

Or wherever you get your podcasts!

Looking to improve your RCA process, unify your team’s approach, or explore EasyRCA? Message us directly or reach out here: https://easyrca.com/engage

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