AXSChat Podcast

Antonio Santos, Debra Ruh, Neil Milliken
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Podcast by Antonio Santos, Debra Ruh, Neil Milliken: Connecting Accessibility, Disability, and Technology Welcome to a vibrant community where we explore accessibility, disability, assistive technology, diversity, and the future of work. Hosted by Antonio Santos, Debra Ruh, and Neil Milliken, our open online community is committed to crafting an inclusive world for everyone. Accessibility for All: Our Mission Believing firmly that accessibility is not just a feature but a right, we leverage the transformative power of social media to foster connections, promote in-depth discussions, and spread vital knowledge about groundbreaking work in access and inclusion. Weekly Engagements: Interviews, Twitter Chats, and More Join us for compelling weekly interviews with innovative minds who are making strides in assistive technology. Participate in Twitter chats with contributors dedicated to forging a more inclusive world, enabling greater societal participation for individuals with disabilities. Diverse Topics: Encouraging Participation and Voice Our conversations span an array of subjects linked to accessibility, from technology innovations to diverse work environments. Your voice matters! Engage with us by tweeting using the hashtag #axschat and be part of the movement that champions accessibility and inclusivity for all. Be Part of the Future: Subscribe Today We invite you to join us in this vital dialogue on accessibility, disability, assistive technology, and the future of diverse work environments. Subscribe today to stay updated on the latest insights and be part of a community that's shaping the future inclusively.

  1. 4 DAYS AGO

    When Safety Meets Access: Can AI Become A Civil Right?

    If AI is rewriting the rules of work and the web, who makes sure accessibility isn’t left behind? We sit down with  Rylin Rodgers, Director of Disability Policy at Microsoft, to chart where policy, product, and lived experience meet—and how that intersection can unlock rights, innovation, and real productivity gains for everyone. We start with three pillars that guide Microsoft’s approach: shaping digital and AI regulation so it accelerates accessibility rather than blocks it, modernising outdated benefits and employment systems that sideline disabled talent, and advancing civil and human rights through secure voting, accessible transportation, and universal connectivity.  Rylin explains why safety and privacy can’t be the only guardrails for AI; accessibility must be designed into models from the start through disability-informed safety prompts, representative data, and inclusive defaults that output accessible content. The conversation moves from policy to practice: captions that handle non-typical speech, AI-generated image descriptions, plain-language conversions, and focus tools that reduce cognitive load. We examine the awareness gap—how many people use accessibility features without naming them and how many more don’t know what they already have. Framing accessibility as a productivity multiplier gives CIOs a reason to train and deploy at scale. We also explore bringing accessibility beyond the usual rooms, putting inclusive coding and AI testing on center stage at mainstream tech events. Looking ahead, Rylin outlines a ten-year horizon where inaccessible sites are fixed at creation or routed around by AI, where disabled innovators shape agentic tools, and where support expands to a wider spectrum of needs. The pace of change can be tiring, so we dig into discoverability, training, and regulatory guardrails that help people keep up without burning out. If you care about AI ethics, inclusive design, or the future of work, you’ll find concrete insights and next steps to build a more accessible world—by default. If this resonates, follow the show, share it with a colleague, and leave a review with the one accessibility feature you wish every app shipped with by default. Send a text Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ https://www.linkedin.com/in/neilmilliken/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh

    30 min

  2. 3 MAR

    Turning Any Webcam Into An Accessibility Tool For Work And Games

    What if a simple webcam could unlock your computer and games without touching a mouse? We sit down with SensePilot co-founder Mike Hazlewood to unpack how head tracking and facial gestures become fast, precise inputs for everyday work and high-stakes play. Built for Windows and running entirely on-device, SensePilot keeps latency low, privacy intact, and enterprise approvals realistic—no cloud uploads, no special hardware. Mike traces the journey from a 2024 hackathon to a 2025 launch, where a bold idea met real-world testing. A friend with a spinal cord injury wanted to play Call of Duty again; designing for that level of precision made everything else—from Excel to email—more usable. Collaborations with SpecialEffect in the UK and a Ukrainian NGO supporting veterans revealed just how varied needs are, from ALS and muscular dystrophy to RSI and carpal tunnel. That diversity drove SensePilot’s granular approach: tune trigger strengths, build unique profiles for desktop vs. gaming, and even switch profiles inside a single title for driving, flying, or on-foot movement. We also dig into the bigger picture of accessible technology and AI. On-device processing lowers security barriers and keeps assistive tools resilient when networks fail. Thoughtful AI support can speed text input and streamline workflows without replacing human judgment. The key is specificity—narrow, task-focused agents outperform generic models for accessibility testing and coding, while keeping the person’s intent front and center. Looking ahead, Mike shares a vision for mainstream inclusion: optional head-tracking onboarding inside games like Microsoft Flight Simulator, letting anyone try hands-free immersion with one click. No wearables, no extra gear—just a webcam and curiosity. If accessible input becomes a standard feature, everyone wins: gamers gain immersion, and people with disabilities gain flexible, independent control. If this resonates, subscribe, share with a friend, and leave a review. Curious to try hands-free control? Grab the free trial at sensepilot.tech and tell us which game or task you’ll tackle first. Send a text Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ https://www.linkedin.com/in/neilmilliken/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh

    26 min

  3. 23 FEB

    Inside Responsible Annotation: Neurodiversity, Quality, And Ethics In AI

    Want AI that works the first time instead of the tenth? We sit down with Andreas Schachl, co-founder of Responsible Annotation Services, to unpack the quiet truth behind reliable models: ethical, high-quality training data produced by people who take clarity and precision seriously. Andreas shares how a single internship sparked a company built around neurodivergent talent, turning data labeling from a churn task into a strategic advantage. We walk through why annotation isn’t going anywhere, even with foundation models and smarter tools. When you’re training on private, business-owned data across text, images, audio, video, and LiDAR, you need a human in the loop and documentation you can defend. Andreas explains how his team co-authors rigorous annotation handbooks with clients, translating fuzzy goals into exact rules, edge cases, and review procedures. The payoff is real: higher consistency, fewer iterations, and a clear compliance trail for regulators and auditors. Bias mitigation becomes a practice, not a promise. A neurodivergent lens exposes hidden assumptions and pushes for instructions that are unambiguous and testable. We explore practical systems—daily stand-ups, structured chat, and even “coffee calls” with agendas—that help people do their best focused work. We also confront the ethics of the global annotation supply chain and outline a different path: EU contracts, fair wages, social worker support, and leadership that values diligence over hype. From 2D images to complex 3D point clouds, we show how modern tooling plus human judgment builds AI you can trust. If you care about responsible AI, data quality, and making models perform sooner with less guesswork, this conversation is your blueprint. Subscribe, share with a colleague wrestling with training data, and leave a review with your biggest annotation challenge—we’ll tackle it in a future episode. Send a text Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ https://www.linkedin.com/in/neilmilliken/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh

    34 min

  4. 16 FEB

    Why Inclusion Works When Everyone Owns It

    What does it take to make inclusion real for 420,000 people across 55 countries? We sit down with Karine Vasselin, Group Head of Inclusive Futures at Capgemini, to unpack a pragmatic playbook that turns diversity into business value and culture into daily practice. Karine shares how a simple shift in language—“inclusive futures for all”—opened the door for everyone to see themselves in the work, from parents and caregivers to neurodivergent colleagues and people with disabilities. Across the conversation, we dig into the tools and choices that matter most. Inclusion Circles give managers semi-guided, scenario-based conversations that build psychological safety and shared norms without adding corporate fluff. Employee networks—Women@Capgemini, OutFront, Capability, and NeuroAbility—move beyond awareness to shape policies like safer travel guidance and inclusive benefits that recognize all families. We also examine hard-won lessons from neurodiversity pilots: why early enthusiasm ran into real-world friction, how smaller cohorts and expert partners like Auticon and Ambitious about Autism changed outcomes, and what it takes to scale responsibly. AI runs as a hopeful throughline. For many neurodivergent and disabled employees, generative AI behaves like assistive tech—organizing ideas, clarifying communication, summarizing meetings, and removing friction through captions and text-to-speech. But tools alone can’t fix culture. We talk hiring pipelines, role design, advancement, and the manager skills needed to spot bias and coach diverse teams. Karine also offers career advice for future inclusion leaders: build credibility through business and talent experience, and learn to influence without authority. If you care about practical inclusion, leadership training that sticks, and using AI to expand access rather than entrench bias, this conversation delivers a clear blueprint you can adapt tomorrow. Subscribe, share with a colleague who leads teams, and leave a review with one policy you’d change to make work truly work for everyone. Send a text Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ https://www.linkedin.com/in/neilmilliken/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh

    26 min

  5. 2 FEB

    From Twitter To Salesforce: Building Accessible Products That Scale

    What if accessibility wasn’t a checkpoint but a capability baked into every release? We sit down with Shlomit Shteyer, a technical program leader at Salesforce, to explore how large organizations make accessibility real, measurable, and scalable without slowing product velocity. Her journey from shipping features at Twitter to building accessibility programs offers a candid look at turning strategy into operations and aligning teams around customer impact. We unpack the practical models that work at scale: start with a centralized core to set standards, then grow embedded expertise through a Champion Program that upskills engineers, designers, and PMs. Shlomit explains why this blend beats false either-or choices and how it creates durable habits across design, development, testing, and release. Executive commitment proves decisive. At Salesforce, accessibility targets sit in the annual planning framework, right alongside feature delivery and security, so teams have time, tools, and a clear definition of success. AI enters the story as a helpful colleague, not a shortcut. Think agentic assistance that flags issues early, suggests accessible patterns, and speeds remediation while leaving accountability with humans. We also look at a shifting market reality: customers now demand accessibility at contract time, moving organizations from reactive bug-fixing to proactive, compliant design. Collaboration across companies is a surprising superpower too, with leaders openly sharing training methods, metrics, and automation approaches to raise the bar industry-wide. From global, inclusive training formats to positioning accessibility within the broader trust layer—security, availability, sustainability—this conversation offers a roadmap for leaders who want impact, not slogans. Shlomit’s advice is grounded and human: cultivate curiosity, connect your strengths to work that matters, and build systems that make good choices the default. If you’re scaling accessibility or looking for a place to start, this episode will give you frameworks, language, and momentum. Enjoyed the conversation? Follow the show, share with a colleague, and leave a quick review to help more people find it. Send a text Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ https://www.linkedin.com/in/neilmilliken/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh

    24 min

  6. 29 JAN

    Heather Hepburn: Leading the Charge for Accessibility at Skyscanner

    A single UX critique and one candid email from a blind traveler set off a chain reaction inside Skyscanner: a grassroots movement, a formal program, and a culture that treats accessibility as core product quality. We sit down with Heather Hepburn—Head of Accessibility at Skyscanner and co-founder of the Champions of Accessibility Network—to unpack how real user stories, practical structure, and community energy turn good intentions into measurable change. Heather walks us through the early days: a quiet Slack channel, a room of curious allies, and leadership’s turning point when they saw how exclusion blocks customers from booking. From there, she shows how to make momentum stick—creating a champions pathway with training and one-to-ones, appointing a lead accessibility engineer to anchor the technical depth, and sharing hard-won patterns with partners and peers. We also explore the CAN community on LinkedIn, a sales-free space where thousands swap tactics, tools, and encouragement. Education is the other engine. Heather explains how Teach Access Europe connects industry and universities to weave accessibility into computer science and UX curricula, supporting lecturers with resources and realistic assessment. We spotlight hands-on university collaborations: student projects centered on accessibility, live sessions with a disabled testing panel, and the Skyscanner Accessibility and Inclusion Award that elevates practical solutions, like tools for dyslexic learners. The message is clear: when students graduate with inclusive habits, teams ship better products faster. We close by taking accessibility beyond the usual echo chambers—onto travel industry stages and into business schools—meeting leaders where they are with clear demos, data, and language that resonates with strategy, risk, and growth. Want to help build the next wave of inclusive tech? Join the Champions of Accessibility Network on LinkedIn, explore teachaccess.org/europe, and share this conversation with a colleague who signs off on roadmaps or curriculums. If this episode moved you, subscribe, leave a review, and tell us where you’ll start change today. Send a text Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ https://www.linkedin.com/in/neilmilliken/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh

    27 min

  7. 23 JAN

    How Competition And Collaboration Push Accessibility Tech Forward

    AI can empower without overstepping, but only if we design with people, not for them. We sit down with Christopher Patnoe, Head of Disability Innovation for Google EMEA, to unpack what’s working inside Google’s Accessibility Discovery Centers and why cross-company collaboration is speeding up inclusive tech. From hands-on demos that reframe complex info for neurodivergent thinkers to camera features that help blind users take better photos, the focus is on targeted AI that removes friction without trying to replace human judgment. We dive into the messy middle where innovation meets real life: captions that must be accurate yet respectful, humor that shouldn’t punch down but should still allow agency, and wearables that balance safety, comfort, and utility. Christopher shares why augmented reality has more day-to-day value than VR, how competition among Google, Meta, Apple, Microsoft, and others drives better features, and where open platforms create more room for customization. We also zoom out to the global picture—building for Nairobi and the Appalachians alike—where bandwidth, cost, and reliability demand offline modes and graceful fallbacks. Privacy and trust anchor the conversation. Useful by default even if the system knows nothing about you; deeper personalization only with consent. We talk data ownership, the risks of account sharing, and how corporate longevity and infrastructure investment affect AI’s future. Is the real value in the models, or in what people build on top? Christopher explains why durable ecosystems may outlast hype cycles, and why the most inclusive solutions come from communities who repurpose tools in unexpected, brilliant ways. If you care about accessibility, XR, AI ethics, and inclusive design that actually lands in the real world, this one’s for you. Subscribe to stay close to the evolving story, share this with a colleague who builds products, and leave a review with the one feature you wish your favorite device had. Send a text Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ https://www.linkedin.com/in/neilmilliken/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh

    32 min

  8. 14 JAN

    Why Accessible Geographic Data Matters For Everyone

    Maps shouldn’t say “graphic, clickable, blank” when what we really need is orientation. We sit down with Brandon Biggs, CEO of XR Navigation, to unpack why traditional map interfaces exclude blind, low-vision, and neurodiverse users—and how cross-sensory design transforms static visuals into reliable spatial understanding. Brandon makes a clear case that maps are not just about mobility; they’re about building mental models of names, distances, directions, shapes, and relationships. Without accessible orientation tools, people lose access to critical public data and even entire careers that rely on geographic information. We dive into the promises and pitfalls of AI for mapping. Street imagery descriptions are improving, but 70% accuracy is not enough when a misread road or building can derail someone’s route and safety. Audium offers an alternative grounded in authoritative data: a visual mode with readable contrast and scalable interfaces, and a nonvisual mode that feels like a game, using spatial audio and sound textures to convey features without adding cognitive overload. Every element remains text-exposed for screen readers and Braille, ensuring WCAG compliance and human verification. It’s not AI versus accessibility—it’s AI partnered with verifiable, inclusive design. Policy and practice are shifting. ADA Title II rules in the US begin to mandate accessible geographic maps for state and local agencies, while Europe and the UK still exclude many maps unless used for navigation, unintentionally limiting access to fields like epidemiology, planning, and environmental science. Brandon explains how Audium’s Esri partnership enables agencies to convert entire map libraries in Experience Builder, drawing on ArcGIS Living Atlas, OpenStreetMap, and local datasets. From wildfire layers to zoning overlays and event wayfinding, this is a blueprint for making public spatial data usable by everyone. If accessible orientation resonates with you, join us: subscribe, share this conversation with a colleague in government or GIS, and leave a review with one change you want to see in public maps. Your feedback helps push inclusive mapping from a nice-to-have to a new standard. Send a text Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ https://www.linkedin.com/in/neilmilliken/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh

    25 min
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About

Podcast by Antonio Santos, Debra Ruh, Neil Milliken: Connecting Accessibility, Disability, and Technology Welcome to a vibrant community where we explore accessibility, disability, assistive technology, diversity, and the future of work. Hosted by Antonio Santos, Debra Ruh, and Neil Milliken, our open online community is committed to crafting an inclusive world for everyone. Accessibility for All: Our Mission Believing firmly that accessibility is not just a feature but a right, we leverage the transformative power of social media to foster connections, promote in-depth discussions, and spread vital knowledge about groundbreaking work in access and inclusion. Weekly Engagements: Interviews, Twitter Chats, and More Join us for compelling weekly interviews with innovative minds who are making strides in assistive technology. Participate in Twitter chats with contributors dedicated to forging a more inclusive world, enabling greater societal participation for individuals with disabilities. Diverse Topics: Encouraging Participation and Voice Our conversations span an array of subjects linked to accessibility, from technology innovations to diverse work environments. Your voice matters! Engage with us by tweeting using the hashtag #axschat and be part of the movement that champions accessibility and inclusivity for all. Be Part of the Future: Subscribe Today We invite you to join us in this vital dialogue on accessibility, disability, assistive technology, and the future of diverse work environments. Subscribe today to stay updated on the latest insights and be part of a community that's shaping the future inclusively.

Information

  • Creator
    Antonio Santos, Debra Ruh, Neil Milliken
  • Years Active
    2015 - 2026
  • Episodes
    303
  • Rating
    Clean
  • Copyright
    © 2026 AXSChat Podcast
  • Show Website
    AXSChat Podcast