Procurement Pulse

Friddy - SCOPE Recruiting

Welcome to Procurement Pulse, where we delve into the heartbeat of supply chain and procurement innovation. Hosted by Friddy, Founder of SCOPE Recruiting, this podcast brings you insider insights, expert interviews, and success stories from industry leaders like Google and Cisco. Explore the latest trends in centralized procurement, learn how to attract top talent, and discover strategies to optimize your operations. Whether you’re in procurement, supply chain, or talent management, Procurement Pulse is your essential guide to staying ahead in a rapidly evolving industry.

  1. 20 JAN

    Why Supply Chain Will Always Be Undervalued Without Better Storytelling

    Supply chain isn't just about moving boxes. It’s about the human experience. For too long, our industry has been viewed as a back-office utility. A cost center that simply "makes things happen." But as Patrick Van Hull, Supply Chain Storyteller & Strategist, explains in this week’s episode, the leaders who win in 2026 aren't just the ones with the best data. They are the ones who can tell the best story about that data. What We Discuss: 00:00 What it means to be a "supply chain storyteller" 02:11 The pivot table mistake that shut down a mining company 05:02 Why supply chain gets blamed but never gets credit 07:48 "Do good and talk about it" — earning your seat at the table 10:29 When supply chain isn't in the room from day one 12:57 AI hype vs. AI reality in daily operations 15:49 One AI platform or ten disconnected solutions? 18:33 Automating the work that burns people out 21:27 Entry-level roles nobody knows how to define yet 23:47 The new essential skills: Prompting AI and storytelling 26:47 Where to find Patrick Van Hull Connect with us: SCOPE Recruiting | https://www.scoperecruiting.com/ Connect with Friddy | https://www.linkedin.com/in/fhoegener/ Connect with Evan | https://www.linkedin.com/in/evan-cave  Connect with Patrick | https://www.linkedin.com/in/pvanhull/  About Procurement Pulse: Real conversations with supply chain and procurement professionals who've been on both sides—building teams, solving problems, and staying ahead of what's coming next. About SCOPE Recruiting: SCOPE Recruiting is a boutique supply chain recruiting firm where every recruiter is a former supply chain professional. Co-founders Friddy and Melissa, both ex-ABB global category managers, built the company after seeing how many “generalist” recruiters didn’t truly understand supply chain, procurement, or logistics roles.  By hiring professionals first and teaching them recruiting second, SCOPE delivers better matches, higher retention rates, and faster hiring results across manufacturing, procurement, logistics, and supply chain leadership. If you're building a supply chain team and the usual recruiting approach isn't working, check out scoperecruiting.com.

    37 min
  2. 25/11/2025

    Why Companies Struggle to Grow Talent (And How to Fix It)

    You hire great people. But three months in, they're struggling. Not because they lack talent because nobody showed them how to succeed in your specific environment. 1,800 learning management systems exist in the market. Most companies either don't have one, use an outdated "Stone Age" system, or have a platform that nobody touches after onboarding. But here's what changed: AI emerged in 18 months and reshaped every job description. The skills your team had last year aren't enough today. And the "just hire ready-made talent" strategy isn't sustainable when unicorns are rare and expensive. In this episode, Darryl Fitzpatrick, CRO of Intellek, breaks down why L&D infrastructure isn't just an HR nice-to-have, it's a competitive advantage for talent attraction, retention, and performance. 00:00 Introduction 00:28 What is an LMS and how do companies actually use them? 01:29 Why LMS engagement drops after week two 03:22 Why 300-person companies still don't have learning platforms 05:12 When your LMS is built on old HTML and nobody uses it 07:45 What separates Intellek from 1,800 other LMS platforms 09:24 "We're not ready for new software": What companies are actually saying no to 11:30 Why hiring only experts limits your growth 14:03 First impressions matter: How LMS impacts company culture and retention 18:09 The future of L&D: Alignment, AI, and building unicorns internally Connect with us: SCOPE Recruiting | https://www.scoperecruiting.com/ Connect with Friddy | https://www.linkedin.com/in/fhoegener/ Connect with Evan | https://www.linkedin.com/in/evan-cave  Connect with Daryl Fitzpatrick | https://www.linkedin.com/in/darylfitzpatrick/?originalSubdomain=uk  About Procurement Pulse: Real conversations with supply chain and procurement professionals who've been on both sides—building teams, solving problems, and staying ahead of what's coming next. About SCOPE Recruiting: SCOPE Recruiting is a boutique supply chain recruiting firm where every recruiter is a former supply chain professional. Co-founders Friddy and Melissa, both ex-ABB global category managers, built the company after seeing how many “generalist” recruiters didn’t truly understand supply chain, procurement, or logistics roles.  By hiring professionals first and teaching them recruiting second, SCOPE delivers better matches, higher retention rates, and faster hiring results across manufacturing, procurement, logistics, and supply chain leadership. If you're building a supply chain team and the usual recruiting approach isn't working, check out scoperecruiting.com.

    24 min
  3. 19/11/2025

    Are You Ready for Tariff Changes? How to Build Supply Chain Resilience When Rules Change Quickly

    Your supplier worked perfectly for 10 years. Then overnight, tariffs made them unviable. Now you're scrambling to find alternatives while maintaining quality, delivery, and relationships. Welcome to 2025's biggest supply chain challenge. What worked last month is obsolete today. India looked perfect until it wasn't. Mexico had advantages until the rules shifted. And traditional "set it and forget it" supplier strategies are dead. In this episode of Procurement Pulse, host and SCOPE Recruiting Co-Founder Friddy Hoegener sits down with Flavio Albarino, VP of Procurement at TK Elevator, who's spent over two decades navigating offshore transitions, nearshoring strategies, and supply chain redesigns across multiple continents. What we discuss: 00:00 Welcome to Procurement Pulse 01:58 Why HTS codes matter more than you think 04:48 The 80/20 strategy: Having vendor options ready before you need them 08:13 When your 10-year supplier relationship hits a tariff wall11:50 Why e-auctions killed your supplier relationships (and when they actually work) 15:24 The "control room" test: How mature is your procurement org? 19:34 AI is making market intelligence 10x faster 21:35 How to become tactical buyer to strategic leader 27:29 What TK Elevator looks for in procurement talent Connect with us: SCOPE Recruiting | https://www.scoperecruiting.com/ Connect with Friddy | https://www.linkedin.com/in/fhoegener/ Connect with Evan | https://www.linkedin.com/in/evan-cave  Connect with Flavio Albarino | https://www.linkedin.com/in/flavioalberino/  About Procurement Pulse: Real conversations with supply chain and procurement professionals who've been on both sides—building teams, solving problems, and staying ahead of what's coming next. About SCOPE Recruiting: SCOPE Recruiting is a boutique supply chain recruiting firm where every recruiter is a former supply chain professional. Co-founders Friddy and Melissa, both ex-ABB global category managers, built the company after seeing how many “generalist” recruiters didn’t truly understand supply chain, procurement, or logistics roles.  By hiring professionals first and teaching them recruiting second, SCOPE delivers better matches, higher retention rates, and faster hiring results across manufacturing, procurement, logistics, and supply chain leadership. If you're building a supply chain team and the usual recruiting approach isn't working, check out scoperecruiting.com.

    28 min
  4. SEASON 1, EPISODE 1 TRAILER

    AI vs. Supply Chain Talent: Who Wins and What’s Next?

    "Will AI take my job?" Every supply chain professional is asking this question. But you're asking the wrong thing. The real question isn't whether AI will replace you, but it's whether you'll learn to use it before someone else does. AI isn't coming for entry-level jobs first. It's transforming how businesses build systems, make decisions, and compete. And the companies still clinging to SAP implementations and legacy ERP systems? They're about to get steamrolled by mid-sized competitors building custom solutions in weeks instead of years. In this episode of Procurement Pulse, host and SCOPE Recruiting Co-Founder Friddy Hoegener sits down with David Heacock, Founder and CEO of Filterbuy, who's used custom-built ERP systems and AI-powered development teams to unlock competitive advantages that enterprise software could never deliver. They discuss why "AI will take your job" is the wrong fear (and what you should actually worry about), how a development team is now shipping code 3-5x faster than two years ago, and why small and mid-sized businesses finally have a weapon against enterprise competitors. What We Discuss: 00:00 The AI job question everyone gets wrong 02:07 How AI 3x'd development team productivity 02:50 Why custom ERP beats SAP (even for smaller companies) 04:04 The legacy system trap: Making systems work vs. building what works 05:00 Small business advantage: Agility over enterprise bureaucracy 05:23 What to look for when hiring in the AI era Connect with us: SCOPE Recruiting | https://www.scoperecruiting.com/ Connect with Friddy | https://www.linkedin.com/in/fhoegener/ Connect with Evan | https://www.linkedin.com/in/evan-cave  David Heacock | https://www.linkedin.com/in/davidfilterbuy  Filterbuy | https://www.linkedin.com/company/filterbuy  About Procurement Pulse: Real conversations with supply chain and procurement professionals who've been on both sides—building teams, solving problems, and staying ahead of what's coming next. About SCOPE Recruiting: Every recruiter at SCOPE is a former supply chain professional. Freddy and Melissa, both former ABB global category managers, started the company because they were tired of recruiters who didn't understand the roles they were filling. The result? Better matches, higher retention rates, and fewer headaches for everyone involved. If you're building a supply chain team and the usual recruiting approach isn't working, check out scoperecruiting.com.

    6 min
  5. SEASON 1, EPISODE 4 TRAILER

    If You Don’t Know What You’re Selling, You’re Already Wasting Money

    Most companies fail at Lean because the people designing the process aren’t the ones living it every day. Jared Paget, VP of Operations at ClearOne, explains how giving a voice to the people closest to the work leads to better decisions, smarter production, and a stronger culture. What We Discuss: 00:00 Why you can't just build products and hope someone buys them — the S&OP foundation 01:32 Tying sales team compensation to forecast accuracy (and why it worked) 03:53 Every moment on the shelf is waste — the three types of waste to eliminate 04:09 The "most infant state" rule: Why customizing too early kills flexibility 05:26 The operator buy-in secret: Don't ask about efficiency, ask about ease Connect with us: SCOPE Recruiting | https://www.scoperecruiting.com/ Connect with Friddy | https://www.linkedin.com/in/fhoegener/ Connect with Evan | https://www.linkedin.com/in/evan-cave  Connect with Jared Paget | https://www.linkedin.com/in/jaredpaget  About Procurement Pulse: Real conversations with supply chain and procurement professionals who've been on both sides—building teams, solving problems, and staying ahead of what's coming next. About SCOPE Recruiting: SCOPE Recruiting is a boutique supply chain recruiting firm where every recruiter is a former supply chain professional. Co-founders Friddy and Melissa, both ex-ABB global category managers, built the company after seeing how many “generalist” recruiters didn’t truly understand supply chain, procurement, or logistics roles.  By hiring professionals first and teaching them recruiting second, SCOPE delivers better matches, higher retention rates, and faster hiring results across manufacturing, procurement, logistics, and supply chain leadership.If you're building a supply chain team and the usual recruiting approach isn't working, check out scoperecruiting.com.

    9 min
  6. 14/10/2025

    How to Eliminate Waste and Double Efficiency with One Proven Manufacturing Strategy

    You cut inventory by 50% and achieve 99.8% on-time delivery. Impossible? One supply chain leader did exactly that, but not by implementing fancy software or hiring consultants. The secret? Sitting on the factory floor with operators and asking one simple question: "How can we make your job easier?" In this episode of Procurement Pulse, host and SCOPE Recruiting Co-Founder Friddy Hoegener and co-host Evan Cave sit down with Jared Paget, VP of Operations at ClearOne, who's driven operational excellence across multiple continents and industries.   They dig into why most companies fail at lean manufacturing (hint: it's not about the process), how to tell if a company is serious about change versus just checking boxes, and why the person doing the job eight hours a day knows more than any consultant ever will. Jared also shares the counterintuitive truth about AI in supply chain - he's been using it for 20 years, just not the way most people think. And why those entry-level tactical jobs aren't disappearing as fast as everyone fears. What We Discuss: 00:00 Welcome to Procurement Pulse 00:39 Why SNOP is the foundation of supply chain success 03:15 The Nuvea USA story: 99.8% delivery and 50% less inventory 07:22 Keeping inventory in its "most infant state" 10:45 The furniture manufacturing cautionary tale 14:30 How to get operator buy-in without mandates 19:12 "You're just doing this to make yourself look good" — handling resistance to change 23:47 The real KPIs that prove lean is working 28:33 How to tell if a candidate actually knows lean (or just has it on their resume) 32:18 What companies reveal when they can't answer "What's the 6-month roadmap?" 38:55 AI in supply chain: We've been doing this for 20 years 43:20 Will AI eliminate entry-level supply chain jobs? 47:02 The one skill that matters most in operations Connect with us: SCOPE Recruiting | https://www.scoperecruiting.com/ Connect with Friddy | https://www.linkedin.com/in/fhoegener/ Connect with Evan | https://www.linkedin.com/in/evan-cave  Connect with Jared Paget | https://www.linkedin.com/in/jaredpaget  About Procurement Pulse: Real conversations with supply chain and procurement professionals who've been on both sides—building teams, solving problems, and staying ahead of what's coming next. About SCOPE Recruiting: SCOPE Recruiting is a boutique supply chain recruiting firm where every recruiter is a former supply chain professional. Co-founders Friddy and Melissa, both ex-ABB global category managers, built the company after seeing how many “generalist” recruiters didn’t truly understand supply chain, procurement, or logistics roles.  By hiring professionals first and teaching them recruiting second, SCOPE delivers better matches, higher retention rates, and faster hiring results across manufacturing, procurement, logistics, and supply chain leadership. If you're building a supply chain team and the usual recruiting approach isn't working, check out scoperecruiting.com.

    38 min
  7. SEASON 1, EPISODE 1 TRAILER

    Will AI Take Your Supply Chain Job? The Roles That Are Safe vs At Risk

    Will AI replace your job, or make you irreplaceable? Host Friddy Hoegener, Co-Founder and Head of Recruiting at SCOPE Recruiting breaks down what supply chain professionals need to do now to stay relevant as AI reshapes the industry. The conversation reveals why learning to prompt AI is becoming as critical as knowing Excel, and why professionals spending 80% of their time on manual tasks need to level up fast. It also explores where AI still struggles - particularly with creative judgment in recruiting - and what that tells us about which human skills will remain irreplaceable in the years ahead. What We Discuss: 00:00 Why learning to prompt AI is the new essential skill 01:54 The 80/20 rule: If you're spending 80% of your time on manual tasks, it's time to level up 02:27 Why AI still struggles with the creative side of recruiting (and what that means for you) 04:05 Why experienced recruiters can spot great candidates instantly (and AI can't replicate that yet) Connect with us: SCOPE Recruiting | https://www.scoperecruiting.com/ Connect with Friddy | https://www.linkedin.com/in/fhoegener/ Connect with Evan | https://www.linkedin.com/in/evan-cave  About Procurement Pulse: Real conversations with supply chain and procurement professionals who've been on both sides—building teams, solving problems, and staying ahead of what's coming next. About SCOPE Recruiting: SCOPE Recruiting is a boutique supply chain recruiting firm where every recruiter is a former supply chain professional. Co-founders Friddy and Melissa, both ex-ABB global category managers, built the company after seeing how many “generalist” recruiters didn’t truly understand supply chain, procurement, or logistics roles.  By hiring professionals first and teaching them recruiting second, SCOPE delivers better matches, higher retention rates, and faster hiring results across manufacturing, procurement, logistics, and supply chain leadership. If you're building a supply chain team and the usual recruiting approach isn't working, check out scoperecruiting.com.

    5 min
  8. SEASON 1, EPISODE 3 TRAILER

    The Hidden Risk Lurking in Your Vendor Relationships (And How to Fix It)

    Most supply chain teams obsess over vendor onboarding - vetting suppliers, negotiating contracts, setting up systems. But there's a critical blind spot costing companies millions: what happens after you stop working with a vendor? SCOPE Recruiting Co-Founder Friddy Hoegener and co-host Evan Cave discuss the often-overlooked vendor offboarding process with Tiffany Bray, Independent Consultant at Risk Right LLC. What We Discuss: 00:00 Why "out of sight, out of mind" vendor relationships create massive data security exposure 01:36 Real examples of what happens when offboarding goes wrong (hint: it's not just about data) 02:42 Why you need a business continuity plan for critical vendors (and what happens when you don't) 03:39 What COVID taught us about single-source vendor dependency 04:44 Why many industries are dangerously immature when it comes to risk management 05:22 How to turn your risk management into a competitive advantage and sales tool Connect with us: SCOPE Recruiting | https://www.scoperecruiting.com/ Connect with Friddy | https://www.linkedin.com/in/fhoegener/ Connect with Evan | https://www.linkedin.com/in/evan-cave  Connect with Tiffany Bray | https://www.linkedin.com/in/tiffany-bray-mba-ctprp/  About Procurement Pulse: Real conversations with supply chain and procurement professionals who've been on both sides—building teams, solving problems, and staying ahead of what's coming next. About SCOPE Recruiting: SCOPE Recruiting is a boutique supply chain recruiting firm where every recruiter is a former supply chain professional. Co-founders Friddy and Melissa, both ex-ABB global category managers, built the company after seeing how many “generalist” recruiters didn’t truly understand supply chain, procurement, or logistics roles.  By hiring professionals first and teaching them recruiting second, SCOPE delivers better matches, higher retention rates, and faster hiring results across manufacturing, procurement, logistics, and supply chain leadership. If you're building a supply chain team and the usual recruiting approach isn't working, check out www.scoperecruiting.com

    8 min

Trailers

About

Welcome to Procurement Pulse, where we delve into the heartbeat of supply chain and procurement innovation. Hosted by Friddy, Founder of SCOPE Recruiting, this podcast brings you insider insights, expert interviews, and success stories from industry leaders like Google and Cisco. Explore the latest trends in centralized procurement, learn how to attract top talent, and discover strategies to optimize your operations. Whether you’re in procurement, supply chain, or talent management, Procurement Pulse is your essential guide to staying ahead in a rapidly evolving industry.