Digital Health Heavyweights

Norm Volsky

This conversational podcast brings you exclusive interviews with all the Heavyweights in Digital Health. Hosted by Norm Volsky, a top industry headhunter, whose team helped scale companies including Livongo, Hinge Health, Lyra, Virta, Progyny and many more. This series will bring listeners insights into the latest trends, technologies, and strategies driving the digital health revolution. In each episode, Norm sits down with some of the most influential and innovative leaders in healthcare technology today from legendary founders who have built successful companies, venture capitalists who have led funding rounds, HR/Benefits leaders at forward thinking companies, Consultants and Brokers at the top benefits consulting firms, and other impactful visionaries challenging the status quo in healthcare. Listeners can learn from the industry greats who have created what we now know as health benefits, and who are changing the face of healthcare as we know it. Whether you're a healthcare professional, a tech enthusiast, a start-up founder, benefits aficionado, jobseeker in Digital Health, or simply curious about the future of healthcare, Digital Health Heavyweights has something for you. 

  1. hace 2 días

    Announcing Simplify Health: Exclusive Interview with Co-Founders Norm Volsky & Andy Chan

    Welcome to this very exciting special edition episode of the Digital Health Heavyweights podcast. This week we are FINALLY coming out of STEALTH MODE and announcing the launch of our startup Simplify Health!  In this episode, Andy Chan, CEO and co-founder of Simplify Health, shares his journey from healthcare innovator to startup founder. Discover how his early experiences, industry insights, and vision for digital health are shaping the future of accessible, data-driven healthcare solutions. Learn about how he built Vigilant Technologies and sold it to Sword Health. “Risk is in my DNA.” Andy wants to make it easier for employees and their families to find the right care, and employers to see what benefits are actually working. “We want to be the easy button for healthcare.” Our host Norm Volsky spent over a decade working with incredible unicorn founders and helping them scale, until it dawned on him. If these founders can’t get above a 3–5% engagement ceiling it is not a ‘them’ issue, it is an infrastructure issue. The whole system is too fragmented, confusing, and disconnected. He described Simplify as the “plumbing” and “infrastructure” that should help direct people to the right care at the right time and make the ecosystem work together better, with the handy help of AI. "AI should be used for personalization, not replacement." What is Simplify Health? Everyone else helps people navigate once they already know what they need. Simplify Health helps them understand first. Powered by Benefits IQ, our engine that meets employees and their families at the moment of confusion, grounded in real clinical knowledge, their actual plan, the broader benefits ecosystem, and guides them to the right next step (including the $0 and lower-cost paths they'd never find alone).  𝐓𝐡𝐞 𝐆𝐮𝐢𝐝𝐞 (𝐟𝐨𝐫 𝐞𝐯𝐞𝐫𝐲 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐚𝐧𝐝 𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭): Get your plans answers, not internet guesses, and a guide to the right solution for the moment.  𝐓𝐡𝐞 𝐕𝐢𝐞𝐰 (𝐟𝐨𝐫 𝐭𝐞𝐚𝐦𝐬 𝐫𝐮𝐧𝐧𝐢𝐧𝐠 𝐛𝐞𝐧𝐞𝐟𝐢𝐭𝐬): Your team gets real-time analytics, vendor oversight, and insights to double down on working initiatives and expand to new opportunities. Each makes the other smarter. Let’s Simplify health together! Check out Simplifyhealth.ai to learn more!!  Key Moments: 🚀 The Startup Journey in Digital Health – Building, scaling, and navigating the challenges of launching a healthcare company.  🤖 AI, Data, and the Future of Healthcare – How artificial intelligence and data are transforming care delivery, decision-making, and patient outcomes.  🤝 Building a Stronger Healthcare Ecosystem – Why collaboration among startups, employers, providers, payers, and investors is essential to driving innovation.  📚 Improving Healthcare Engagement and Literacy – Tackling the barriers that prevent people from understanding, accessing, and using healthcare effectively.  🔮 The Future of Employer-Sponsored Healthcare – A vision for how digital health, personalized benefits, and technology will reshape the employee healthcare experience. Chapters 00:00 Introduction to Simplify Health 01:42 Andy Chan's Journey into Healthcare 04:51 The Birth of Vigilant Technologies 07:34 Navigating Early Challenges and Corporate Partnerships 12:07 Growth and Acquisition by Sword Health 14:48 Lessons from Hypergrowth at Sword Health 16:16 Transitioning to New Ventures 21:16 The Vision Behind Simplify Health 28:02 The Motivation to Start Again 32:20 Vision and Goals in Healthcare 35:53 The Future of Healthcare Accessibility 39:05 Empowering Employers and Employees 41:40 The Role of Digital Health 47:15 Collaboration in the Healthcare Ecosystem 51:10 AI in Healthcare: Opportunities and Challenges 56:27 Outro Follow, connect and subscribe: LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcast Youtube: https://youtube.com/@DigitalHealthHeavyweights Instagram: https://www.instagram.com/digitalhealthheavyweights/ TikTok: https://www.tiktok.com/@heavyweightspodcast

    57 min
  2. 30 jun

    Episode 24: Rohan D'Souza, CEO of Avante

    Join us for another episode of Digital Health Heavyweights hosted by Norm Volsky, where we sit down with Rohan D'Souza, CEO of Avante, to discuss how artificial intelligence is transforming employer sponsored healthcare through better data, greater transparency, and smarter decision making. In this episode, Rohan shares how fragmented healthcare data has created significant challenges for employers, brokers, and benefits leaders, and why AI has the potential to bridge those gaps with actionable insights. From improving healthcare visibility and reducing unnecessary spending to modernizing benefits management, this conversation explores how intelligent technology is helping organizations make better decisions while improving employee outcomes. The discussion also highlights why AI should enhance human expertise rather than replace it. Rohan explains how employers can move beyond information overload by leveraging data driven insights that create more personalized benefits strategies, stronger vendor partnerships, and better healthcare experiences for employees around the world. "AI is only as valuable as the actions it helps you take." Rohan shares his perspective on the technologies and strategies shaping the future of employer healthcare: • Artificial Intelligence • Healthcare Data Transparency • Employer Benefits Strategy • Healthcare Cost Management • Vendor Performance Insights • Benefits Decision Support • Healthcare Analytics • Personalized Employee Benefits • Broker and Consultant Innovation • Data Driven Healthcare Rohan D'Souza is the CEO of Avante, where he is helping employers, brokers, and benefits leaders harness artificial intelligence to improve healthcare decision making, increase transparency, and optimize employee benefits. 🤖 Artificial Intelligence: How AI is transforming healthcare benefits through actionable insights rather than information overload. 📊 Data Transparency: Why better visibility into healthcare spending is the foundation for smarter benefits decisions. 💡 Employer Strategy: How organizations can leverage AI to improve outcomes while reducing healthcare costs. 🤝 Benefits Innovation: Why AI should empower consultants and benefits leaders instead of replacing human expertise. 🚀 The Future of Healthcare: How intelligent technology is reshaping employer sponsored healthcare and employee benefits. Like, comment, and subscribe for more conversations with the innovators shaping the future of digital health! Follow, connect and subscribe: LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcast Youtube: https://youtube.com/@DigitalHealthHeavyweights Instagram: https://www.instagram.com/digitalhealthheavyweights/ TikTok: https://www.tiktok.com/@heavyweightspodcast

    54 min
  3. 22 jun

    Episode 23: Dr. Pete Alperin, Co-Founder of DxAngels and Early Employee of Doximity

    Join us for another amazing episode of Digital Health Heavyweights for those passionate about transforming healthcare! What does it take to build one of healthcare's most influential technology companies and what lessons can today's founders learn from that journey? Dr. Pete Alperin, physician, entrepreneur, early employee of Doximity, and cofounder of DxAngels, shares his unique perspective on scaling healthcare startups, investing in digital health, and why understanding healthcare incentives is the foundation of meaningful innovation. In this episode, Dr. Alperin reflects on his transition from practicing medicine to helping grow Doximity into one of healthcare's most recognized technology platforms before becoming an active investor in the next generation of digital health companies. We explore the rapid evolution of telehealth, what founders consistently get right and wrong, the importance of building exceptional teams, and how physician workflows remain one of healthcare's greatest opportunities for innovation. Pete also shares his outlook on artificial intelligence, explaining why AI should empower physicians rather than replace them and how thoughtful implementation can improve decision making across the healthcare ecosystem. If you're a founder, investor, clinician, or healthcare innovator, this conversation offers valuable lessons on building companies that create lasting impact, not just impressive technology. You'll uncover: 🩺 Why understanding healthcare incentives is essential for startup success 🚀 Lessons from helping scale Doximity during the early days of digital health 💡 What separates successful healthcare startups from those that struggle to gain traction 👨‍⚕️ Why AI will augment physicians through decision support rather than replace them 📱 How telehealth adoption accelerated during COVID 19 and reshaped healthcare delivery 🤝 The importance of building strong teams and company culture 📊 Why improving physician workflows remains one of digital health's greatest opportunities 💰 What investors look for when evaluating early stage healthcare founders 🌍 Where digital health and AI are headed over the next decade 📈 Practical leadership lessons from navigating medicine, entrepreneurship, and venture investing Dr. Pete Alperin is a physician, entrepreneur, early employee of Doximity, and cofounder of DxAngels. Through his experience building healthcare technology companies and investing in early stage startups, he continues to help shape the future of digital health by supporting founders solving healthcare's biggest challenges. We had a great time chatting with Pete and hope you follow along, like, comment, and subscribe! Follow, connect and subscribe: LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcast Youtube: https://youtube.com/@DigitalHealthHeavyweights Instagram: https://www.instagram.com/digitalhealthheavyweights/ TikTok: https://www.tiktok.com/@heavyweightspodcast

    42 min
  4. 15 jun

    Episode 22: Monica Cepak, CEO of Wisp

    Discover how Wisp is redefining women's healthcare through digital innovation, expanding access to care, and breaking down barriers surrounding stigmatized health conditions. Join Norm Volsky as he interviews Monica Cepak, CEO of Wisp, on scaling one of the fastest-growing women's health platforms in the country and why the future of healthcare depends on accessibility, personalization, and patient empowerment. "Women's health remains one of the biggest opportunities for innovation in healthcare." In this episode, you'll learn: 👩‍⚕️ How Wisp grew into one of the leading digital health platforms serving women's healthcare 📈 The strategies that helped Wisp scale to more than 1.8 million patients 💻 Why digital health is democratizing access to care for women across the country 💡 How product innovation continues to drive growth and category expansion 🩺 The importance of addressing stigmatized health conditions through accessible care 🚀 How strong branding and consumer trust contribute to healthcare company growth 🌍 Why women's health represents one of the largest opportunities in healthcare innovation 📊 The role marketing plays in educating patients and driving engagement 🤝 How technology can improve convenience, accessibility, and patient outcomes 🔮 Monica's vision for the future of women's healthcare and digital health innovation Wisp is a leading digital health platform focused on expanding access to women's healthcare through convenient, technology-enabled solutions. Under Monica's leadership, the company has grown to serve more than 1.8 million patients while helping redefine how women access and experience care. We had a great time chatting with Monica and hope you follow along, like, comment, and subscribe! Follow, connect and subscribe: LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcast Youtube: https://youtube.com/@DigitalHealthHeavyweights Instagram: https://www.instagram.com/digitalhealthheavyweights/ TikTok: https://www.tiktok.com/@heavyweightspodcast

    34 min
  5. 8 jun

    Episode 21: Trenor Williams, Founder & CEO of Socially Determined

    In this episode of Digital Health Heavyweights, Norm Volsky interviews Dr. Trenor Williams, Founder and CEO of Socially Determined, to discuss how social risk data and analytics are transforming healthcare decision-making. Dr. Williams shares his journey from clinical practice and healthcare consulting to building a company focused on integrating social determinants of health into population health strategies. The conversation explores how social risk factors impact health outcomes, healthcare costs, and engagement, as well as how AI and advanced analytics can help healthcare organizations deliver more personalized and proactive care. They also discuss lessons learned from building health technology companies, the importance of empathy in leadership, and why the future of healthcare will depend on combining clinical and social data to improve outcomes at scale.   Takeaways 🏥 Social determinants play a major role in healthcare outcomes and costs. 📊 Social risk data can help healthcare organizations deliver more personalized care. 🧠 AI and advanced analytics are reshaping population health management. 🌍 Integrating social and healthcare data creates a more complete picture of patient needs. 💡 Precision medicine should include social context, not just clinical data. 📈 Healthcare organizations are increasingly recognizing the business case for social risk integration. 🤝 Empathy and culture are essential when building healthcare technology companies. ⚡ Early intervention and proactive engagement can improve long term health outcomes. 🚀 Socially Determined was created to help organizations better understand and act on social risks. 🌱 Sustainable healthcare strategies require addressing barriers outside of traditional clinical care.   Chapters 00:00 Introduction to Dr. Trenor Williams 01:30 Early Influences and Career Path 03:12 Consulting Experience and Healthcare Insights 05:59 Founding Clinovations and Key Lessons 08:10 The Birth of Socially Determined 10:42 Understanding Social Determinants of Health 14:07 Integrating Social Risk Data in Healthcare 17:05 The Business Case for Social Risk Integration 19:26 Quantifying Social Risks and Their Impact 22:28 Leveraging Data for Better Health Outcomes 23:46 Integrating Social and Healthcare Data 25:42 Learning from Global Health Models 29:51 Diverse Applications Across Healthcare Sectors 31:43 Lessons from Building a Health Tech Company 35:16 Hiring for Culture and Empathy 36:46 The Future of AI in Healthcare 41:29 Maintaining Well-being in a Demanding Role Follow, connect and subscribe: LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcast Youtube: https://youtube.com/@DigitalHealthHeavyweights Instagram: https://www.instagram.com/digitalhealthheavyweights/ TikTok: https://www.tiktok.com/@heavyweightspodcast

    45 min
  6. 1 jun

    Episode 20: Al Lewis, Founder & Validator in Chief of Validation Institute

    Discover why some of the biggest healthcare ROI claims may not be telling the full story. Join Norm Volsky as he interviews Al Lewis, President of the Validation Institute, on healthcare validation, participation bias, fiduciary responsibility, and how employers can separate meaningful outcomes from misleading metrics. "Comparing participants to non-participants is often misleading." In this episode, you'll learn: 📊 Why independent validation is critical when evaluating healthcare solutions ⚠️ How participation bias can dramatically distort healthcare outcomes 💸 The biggest mistakes employers make when assessing ROI claims 🔍 Why many healthcare vendors struggle to prove actual value ⚖️ How ERISA fiduciary principles should influence healthcare purchasing decisions 🧠 The surprising connection between health literacy and healthcare costs 📈 How employers can ask better questions to uncover real outcomes 🚀 Why innovation should always be paired with measurable proof 🏥 Common reporting mistakes that lead to poor healthcare decisions 🧘‍♂️ Al's perspective on maintaining wellness while leading in a high-pressure industry Follow, connect and subscribe: LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcast Youtube: https://youtube.com/@DigitalHealthHeavyweights Instagram: https://www.instagram.com/digitalhealthheavyweights/ TikTok: https://www.tiktok.com/@heavyweightspodcast

    40 min
  7. 26 may

    Episode 19: Bill Gianoukos, CEO and CoFounder of Goodpath

    Join us for another amazing episode of Digital Health Heavyweights for Healthcare nerds who want to fight rising healthcare costs! Most healthcare solutions focus on isolated conditions—and leave patients overwhelmed with fragmented care. What if technology could unify chronic care, delivering personalized, holistic support that truly changes lives? Bill Gianoukos, CEO of Good Path, reveals how his team is reimagining chronic disease management with AI-powered, multi-condition platforms that drive remarkable outcomes—like reducing medication dependence and improving quality of life. In this episode, discover how Bill’s diverse tech background—from augmented reality to consumer apps—inspired the transformation of healthcare tech. We explore the critical lessons learned from tech giants and early startups, especially the importance of empathy, user experience, and timely pivoting. Bill shares why building the right team and integrating holistic care—combining physical content, human coaching, and AI—is essential to scalable success in health tech today. Geek out about Startrek's Good Doctor with us and how it inspired the mission "One AI that understands all medicine, eastern, western and something that can be infallible and personalized to every member." You’ll uncover: 🌟 The innovative approach Good Path takes to treat multiple conditions simultaneously, personalized to each individual’s lifestyle. 🤝 How engaging human clinicians with gamified onboarding skyrockets patient participation. 🤖 The role of AI in transforming outcomes—like personalized nutrition plans, real-time weight monitoring, and even AI-based holographic doctors—stepping closer to the future of truly intelligent healthcare. The stakes are high: healthcare's current siloed, reactive system leaves too many patients suffering, often with little support. By harnessing consumer tech insights and integrating behavior change science, Bill's team exemplifies how digital health can become more effective, engaging, and human-centered. Ignoring these innovations risks falling further behind in patient outcomes—and missing a massive opportunity to revolutionize healthcare. This episode is perfect for founders, healthcare innovators, or executives aiming to unlock scalable, outcome-driven solutions—not just for profit but for meaningful impact. Whether you're building digital therapeutics or transforming patient experience, Bill’s insights challenge industry norms and point the way forward—toward a future where personalized, holistic care is accessible to all. Bill Gianoukos is the CEO and co-founder of Good Path, leading the charge to bring integrated, AI-powered healthcare solutions to millions managing chronic conditions—blending tech, empathy, and clinical excellence. We had so much fun chatting with him and hope you follow along, like, comment and subscribe! Follow, connect and subscribe: LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcast Youtube: https://youtube.com/@DigitalHealthHeavyweights Instagram: https://www.instagram.com/digitalhealthheavyweights/ TikTok: https://www.tiktok.com/@heavyweightspodcast

    40 min
  8. 13 may

    Episode 18: Dr. Daniel Stein, Founder of Embold Health

    Discover how Embold Health is redefining healthcare quality through data, AI, and transparency, and why better care does not always mean higher cost. Join Norm Volsky as he interviews Dr. Daniel Stein, founder of Embold Health, on how employers and patients can make smarter healthcare decisions by focusing on outcomes, not reputation. “Quality and cost don’t always go together.” In this episode, you’ll learn: 🔍 Why healthcare transparency is critical for improving outcomes and reducing costs 📊 How Embold Health measures provider quality beyond brand names and assumptions 🤖 The role of AI in guiding smarter healthcare decisions at scale 🏥 Why provider quality varies more than most people realize 💰 How employers can reduce waste by steering toward high-value care ⚖️ The shift from fee-for-service to value-based care models 🧠 How data analytics is transforming healthcare navigation 🔥 The impact of provider burnout on quality and system performance 🚀 Why employers are becoming key drivers of healthcare innovation 🧘‍♂️ Dr. Stein’s approach to maintaining personal health and balance as a founder Follow, connect and subscribe: LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcast Youtube: https://youtube.com/@DigitalHealthHeavyweights Instagram: https://www.instagram.com/digitalhealthheavyweights/ TikTok: https://www.tiktok.com/@heavyweightspodcast

    53 min

Acerca de

This conversational podcast brings you exclusive interviews with all the Heavyweights in Digital Health. Hosted by Norm Volsky, a top industry headhunter, whose team helped scale companies including Livongo, Hinge Health, Lyra, Virta, Progyny and many more. This series will bring listeners insights into the latest trends, technologies, and strategies driving the digital health revolution. In each episode, Norm sits down with some of the most influential and innovative leaders in healthcare technology today from legendary founders who have built successful companies, venture capitalists who have led funding rounds, HR/Benefits leaders at forward thinking companies, Consultants and Brokers at the top benefits consulting firms, and other impactful visionaries challenging the status quo in healthcare. Listeners can learn from the industry greats who have created what we now know as health benefits, and who are changing the face of healthcare as we know it. Whether you're a healthcare professional, a tech enthusiast, a start-up founder, benefits aficionado, jobseeker in Digital Health, or simply curious about the future of healthcare, Digital Health Heavyweights has something for you. 

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