Future Ready Leadership With Jacob Morgan

Jacob Morgan
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The future of work isn't coming. It's already here — and it's moving fast. Future Ready is the podcast for leaders who want to stay ahead of AI, workplace transformation, and the forces reshaping how organizations operate and compete. Hosted by Jacob Morgan, futurist and bestselling author, this is where strategy meets reality. Every week, two formats in one feed: honest, unfiltered conversations with the CEOs, CHROs, and senior executives actually building the future of work — and sharp, no-fluff daily briefings that take the most important developments in artificial intelligence, AI agents, leadership, hybrid work, and organizational strategy and tell you exactly what they mean for your business. No hype. No filler. Just the insights, frameworks, and real-world playbooks that help you lead smarter, build resilient teams, and make better decisions in a world that won't slow down. If you're serious about leading what's next — this is your podcast. Subscribe to Future Ready wherever you listen.

  1. Why Most Companies Collapse Under Change | Susan Davies, CHRO of Markel

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    Why Most Companies Collapse Under Change | Susan Davies, CHRO of Markel

    It feels like we are on a fast treadmill because technology and AI are changing work so quickly. It is hard to stay ahead when old ways of doing things no longer work in this new, advanced digital world. In this episode, Susan Davies, EVP & CHRO of Markel, discusses navigating organizational transformation and how to build resilience in an AI-driven world. We uncover the "ABCS" (Awareness, Buy-in, Competence, and Sustainability) framework for organizational change to guide employees through the anxieties of technological change. We explore the shift from the traditional career ladder to internal talent mobility and why individual accountability is the key to upskilling for the future of work. Susan also shares how AI tools, like Co-pilot can speed up employee training while keeping human interaction and trust at the center of the business. From reflections on a 40-year career to modern AI pilots, Susan shares a clear focus on building workforce adaptability without losing the human touch. This episode provides a strategic roadmap for CHROs looking to lead their people through AI transformation with confidence and empathy. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

    56 min
  2. College Hiring is Back, Meta & Microsoft Cut Headcount, & Tokenmaxxing is the New Trend

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    College Hiring is Back, Meta & Microsoft Cut Headcount, & Tokenmaxxing is the New Trend

    April 24, 2026:  The Wall Street Journal reports entry-level hiring is rebounding — but IBM's HR chief says AI can already do almost everything those jobs used to require, and ZipRecruiter's data shows 73% of grads are now considering gig or trade work because corporate entry roles have dried up. Business Insider investigates "tokenmaxxing" — the new corporate sport where employees at Disney, Meta, and JPMorgan compete to burn the most AI tokens — and a new study of 22,000 developers shows exactly what that's doing to actual work quality. And The Guardian reports Meta cutting 8,000 jobs and Microsoft offering buyouts to 9,000 people on the same day they announce hundreds of billions in new AI investment.

    37 min
  3. GPT-5.5 is Live, Law Firm Uses AI That Hallucinates, & Communities Revolt Against Data Centers

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    GPT-5.5 is Live, Law Firm Uses AI That Hallucinates, & Communities Revolt Against Data Centers

    April 23, 2026: OpenAI released GPT-5.5 today — its second major model in six weeks. But while the software accelerates, the physical infrastructure powering it is triggering gunfire at council members' homes, Molotov cocktails at tech CEOs, and a grassroots rebellion that just ousted every incumbent on a Missouri city council one week after they voted yes on a data center. We also dig into the first-ever U.S. Census Bureau data on how AI is actually being adopted across American businesses — and why the real number is very different from what McKinsey has been telling you. And we look at what happened when Sullivan and Cromwell, the law firm that advises OpenAI on safe AI deployment, filed a federal court brief riddled with AI hallucinations.

    41 min
  4. Empathetic Excellence: Why Competence, Merit, and Empathy Are the Only Formula For Keeping Your Best People

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    Empathetic Excellence: Why Competence, Merit, and Empathy Are the Only Formula For Keeping Your Best People

    April 22, 2026: What does it actually take to build an organization where people perform at their best? In this episode, I'm breaking down what I call Empathetic Excellence — and it comes down to three things: competence, merit, and empathy. Not one of them. All three. I share two stories that have stayed with me — one about my daughter Naomi on the tennis court, and one about my father's first job in America — that I think capture this better than any research study could. I also get into why calling meritocracy a myth is a trap, what two dystopian novels from the 1950s and 60s can teach us about the workplace today, and why the diversity conversation inside organizations needs to shift from what people look like to how they think. If you lead people — or want to — this episode is for you.

    42 min
  5. BlackRock Rebuilds Work Around AI Squads, Meta Tracks Employee Keystrokes, Amazon Bets $33B on Anthropic

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    BlackRock Rebuilds Work Around AI Squads, Meta Tracks Employee Keystrokes, Amazon Bets $33B on Anthropic

    April 21, 2026: Amazon commits $33 billion total to Anthropic in a landmark deal securing 5 gigawatts of compute — the equivalent of five nuclear power plants — while Anthropic's revenue triples from $9 billion to $30 billion run-rate in months, signaling we are past the pilot phase. Meta installs tracking software on employee computers to capture every keystroke and mouse movement as training data for AI agents — examined here against the full context of $73 billion in Reality Labs losses, an AI model that trails its competitors on agentic benchmarks, and a photorealistic AI clone of Zuckerberg designed to replace human management conversations. And the Wall Street Journal goes inside BlackRock's AI transformation, where the world's largest investment firm is rolling out firm-wide agentic platforms and human "squads" to oversee AI — with its own head of AI admitting no one has fully cracked the nut yet.

    29 min
  6. How To Build A Massive AI Literate Workforce & Prepare For The Future of Work - Lisa Coulson, CHRO, Principal Financial Group

    20 ABR

    How To Build A Massive AI Literate Workforce & Prepare For The Future of Work - Lisa Coulson, CHRO, Principal Financial Group

    Technology is moving faster than ever, and many of us feel the pressure to keep up without losing our human touch. We need a clear path to help our teams embrace change while building a culture of trust and growth. In this episode, Lisa Coulson, SVP and Chief Human Resource Officer at Principal Financial Group, joins me to talk about what it means to build an AI-literate workforce at its core within financial services. We explore how their data literacy and employee training program reached 90% of workers and how internal AI tools helped with their AI adoption. Lisa shares their step-by-step "funnel" approach to reskilling and upskilling, the impact of AI in leadership development, and how to build an internal talent marketplace to match employee skills with new roles. We also tackle the necessity of governance in a regulated industry and the ongoing challenge of measuring AI's ROI and productivity gains during a workforce transformation. This episode is every CHRO's clear guide for leading a digital shift while keeping the employee experience strong. Watch the full video on YouTube ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Quick heads-up: my new book, The 8 Laws of Employee Experience, is a practical playbook for building an environment where people do their best work—order a copy here: 8EXlaws.com

    46 min
  7. The Era of Employee Leverage Is Over And That Might Be a Good Thing

    17 ABR

    The Era of Employee Leverage Is Over And That Might Be a Good Thing

    April 17, 2026: Employer power has officially returned and workers are accepting things they never would have a year ago — but is that actually a bad thing? Then, teen boys are dating their AI chatbots and experts are warning about what that means for the future workforce. And finally, Gallup's 2026 State of the Global Workplace report reveals that global employee engagement has hit a five-year low — and what employees say they actually want from their leaders might surprise you. Watch the full episode on YouTube.   ---------- Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ If you lead people, you design experiences—do it on purpose with The 8 Laws of Employee Experience. Order now: 8EXlaws.com

    24 min
  8. 80 Percent of Workers Are Ignoring Your AI Tools and Claude Opus 4.7 Is Out

    16 ABR

    80 Percent of Workers Are Ignoring Your AI Tools and Claude Opus 4.7 Is Out

    April 16, 2026: Anthropic launched Claude Opus 4.7 this morning — a significant upgrade focused on complex coding and self-verification that changes what human oversight of AI actually needs to look like. Bank of America posted near-record earnings and credited AI, spotlighting a new tool for its 18,000 financial advisors that raises important questions about what happens when information advantage disappears from knowledge work. A major new global survey from WalkMe finds 80 percent of enterprise workers are actively avoiding AI tools, and new Gallup data shows Gen Z's enthusiasm for AI is collapsing fastest among daily users — pointing to a crisis of institutional trust that no training program can fix. And the CEO of Indeed argues the entire AI-and-jobs debate is focused on the wrong threat: demographic contraction, not AI displacement, will define the next 50 years of work — and almost nobody is preparing for it.

    41 min
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The future of work isn't coming. It's already here — and it's moving fast. Future Ready is the podcast for leaders who want to stay ahead of AI, workplace transformation, and the forces reshaping how organizations operate and compete. Hosted by Jacob Morgan, futurist and bestselling author, this is where strategy meets reality. Every week, two formats in one feed: honest, unfiltered conversations with the CEOs, CHROs, and senior executives actually building the future of work — and sharp, no-fluff daily briefings that take the most important developments in artificial intelligence, AI agents, leadership, hybrid work, and organizational strategy and tell you exactly what they mean for your business. No hype. No filler. Just the insights, frameworks, and real-world playbooks that help you lead smarter, build resilient teams, and make better decisions in a world that won't slow down. If you're serious about leading what's next — this is your podcast. Subscribe to Future Ready wherever you listen.

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