HVAC Know It All Podcast

Gary McCreadie - Licensed Refrigeration/HVAC Technician
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The HVAC Know It All Podcast, hosted by HVAC and Refrigeration tech Gary McCreadie, is an industry leading show that focuses on education within the HVAC and Refrigeration Trade - Such as HVAC Maintenance Tips.

  1. Too Busy to Grow Your Business to Unlock Revenue with AI Automation Systems - James Christian Part 2

    hace 5 días

    Too Busy to Grow Your Business to Unlock Revenue with AI Automation Systems - James Christian Part 2

    In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with James Christian, Senior Director of Product at Podium, about how artificial intelligence is helping HVAC and home service businesses improve efficiency and customer communication. James explains how AI tools can handle repetitive tasks such as scheduling maintenance agreements, managing customer inquiries, and following up on leads, allowing business owners to focus on growth and operations. The conversation explores AI-powered customer service, communication management, social media engagement, and the importance of choosing technology that delivers real value. Gary and James also discuss AI adoption, common misconceptions, software integration, and how businesses can use AI to save time, improve customer experience, and increase revenue. Gary and James discuss how artificial intelligence is helping HVAC and home service businesses improve efficiency, customer communication, and daily operations. James explains how AI can handle repetitive tasks such as scheduling maintenance agreements, responding to customer inquiries, following up on leads, and managing communications across multiple channels. The conversation covers AI customer service tools, membership program management, social media engagement, and the importance of choosing solutions that provide real business value. They also talk about AI adoption, software integration, vendor vetting, and how AI can help business owners save time, improve customer experience, and focus more on growing their business. Expect to Learn: How AI can help HVAC and home service businesses automate repetitive daily tasks. Why maintenance agreement scheduling can become a major challenge as a business grows. How AI tools can improve customer communication across phone, text, email, and social media. Why it is important to evaluate AI solutions based on ROI, integration, and long-term value. How business owners can use AI to save time, improve customer experience, and focus on growth. Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to James Christian in Part 02  [02:12] - How AI helps an overwhelmed business owner [03:17] - Membership agreements: lifeblood but time-consuming [05:00] - Podium's core services: reviews, communication, field management [08:00] - How does Podium help with social media? [10:05] - How to spot real AI tools vs. scams [12:28] - Scams ($150 ghosted example) and due diligence [15:04] - Meta shift: from software provider to technology partner   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest James Christian on:  LinkedIn Profile: https://www.linkedin.com/in/james-christian-977a28a/   LinkedIn - Podium: https://www.linkedin.com/company/podium/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455

    18 min
  2. AI Employees for HVAC Businesses to Automate Booking & Increase Revenue with James Christian Part 1

    22 jun

    AI Employees for HVAC Businesses to Automate Booking & Increase Revenue with James Christian Part 1

    In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by James Christian, Senior Director of Product at Podium, to discuss how artificial intelligence is helping HVAC and home service businesses operate more efficiently. James explains what large language models are, how AI employees can assist with customer communication, scheduling, dispatching, and lead management, and why AI should be viewed as a tool that supports people rather than replaces them. The conversation covers AI-powered CSRs, technician scheduling, route optimization, business automation, and the growing role of AI in daily operations. Gary and James also explore how AI can reduce workload, improve customer response times, and help business owners focus on growing their companies. In this conversation, James explains what large language models are and how artificial intelligence is being used to support HVAC and home service businesses. He discusses how AI employees can handle customer communication, scheduling, dispatching, and lead management, while helping office staff work more efficiently. James and Gary explore topics such as technician skill matching, route optimization, business automation, and the importance of using AI as a tool to support people rather than replace them. They also discuss how AI can improve response times, reduce workload, and help business owners focus on growth by automating routine tasks and improving daily operations. Expect to Learn: What large language models are and how AI is being used in HVAC and home service businesses. How AI employees can assist with customer communication, scheduling, dispatching, and lead management. Why AI works best as a tool that supports office staff and business owners rather than replacing them. How technician skill matching, GPS data, and scheduling systems can help improve job assignment and efficiency. How AI can reduce workload, improve response times, and help business owners focus on growing their business. Episode Highlights: [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to James Christian in Part 1 [02:20] - Intro to AI in HVAC for techs & owners [03:54] - What is an LLM? (Large Language Model) [05:57] - AI as a virtual employee [08:54] - Podium's evolution: reviews → AI employees [11:35] - How AI matches techs to calls by skill level [14:02] - AI + GPS for real-time arrival estimates [16:11] - Gary's reaction: Terminator/Skynet joke This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest James Christian on: LinkedIn Profile: https://www.linkedin.com/in/james-christian-977a28a/ LinkedIn - Podium: https://www.linkedin.com/company/podium/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455

    18 min
  3. The Energy Crisis for Building Owners to Cut 70% Waste using AI Optimization - Keith Gipson Part 2

    18 jun

    The Energy Crisis for Building Owners to Cut 70% Waste using AI Optimization - Keith Gipson Part 2

    In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Keith Gipson, Founder and CEO of Facil.AI, about how artificial intelligence is changing building automation and HVAC energy management. Keith explains how his AI platform continuously analyzes building data and makes adjustments to improve efficiency in central plants and rooftop unit portfolios. The conversation explores why some traditional energy-saving strategies may not deliver the expected results and how AI can uncover better operating conditions by making thousands of optimization decisions every day. Gary and Keith also discuss autonomous control, human oversight, implementation in existing buildings, and the role AI can play in helping facility owners reduce energy consumption while maintaining comfort and system performance. Gary and Keith discuss how AI is being used to improve HVAC and building performance through continuous optimization and automated decision-making. Keith explains how Facility AI connects to existing building automation systems, analyzes operating data, and makes adjustments every five minutes to reduce energy use. The conversation covers central plant optimization, rooftop unit performance, and why some common energy-saving strategies may actually increase costs. They also talk about autonomous AI control, human oversight, and how the technology can help facility owners save energy while improving system efficiency and comfort across large building portfolios. Expect to Learn: How AI can continuously optimize central plants and building systems to reduce energy consumption. Why some traditional HVAC energy-saving strategies may not deliver the expected results. How autonomous AI systems make operating decisions while still allowing human intervention when needed. How Facility AI connects to existing building automation systems with minimal implementation effort. How building owners can improve efficiency and lower operating costs across large portfolios of facilities.   Episode Highlights: [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Keith Gipson in Part 02  [02:20] - AI agents cost 11 cents per hour, work alongside human controls [04:01] - Running HVAC at night saved 9% energy (drug store portfolio test) [05:47] - 30,000 daily optimizations; Cal State saved 47–48% on average [08:13] - Conventional wisdom (coldest condenser water) is wrong; total plant KW matters [12:34] - Software-only install, remote setup, works with 30+ control systems [13:57] - White-box AI logs decisions every 5 minutes, fully traceable [17:03] - Pricing: ~$1.50–$2/month per ton of chiller capacity [19:40] - Keith's non-salesy, deep technical approach   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Keith Gipson on:  LinkedIn Profile: https://www.linkedin.com/in/keith-gipson/   LinkedIn - Facil.AI: https://www.linkedin.com/company/facil-ai/     Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455

    21 min
  4. How systems like divisor pricing & flat-rate pricing can transform profitability - TJ O'Connor

    17 jun

    How systems like divisor pricing & flat-rate pricing can transform profitability - TJ O'Connor

    In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with TJ O'Connor, President at Farmington Consulting Group to discuss key findings from the 2025 Contractor of the Future Report. Based on insights from over 1,000 HVAC contractors across the United States, the conversation explores what separates the industry's most profitable and forward-thinking businesses from the rest. Topics include sales strategies, marketing investments, pricing models, job costing, field service management software, and the growing role of AI in HVAC contracting. TJ O'Connor specializes in HVAC industry research, contractor growth strategies, profitability improvement, and business operations. TJ works closely with contractors, distributors, and manufacturers to identify best practices and emerging trends shaping the future of the HVAC industry.   Expect To Learn: - Why the most successful HVAC contractors focus as much on business operations as technical expertise. - How offering four or more proposal options can significantly improve close rates and profitability. - The marketing strategies top-performing contractors use to accelerate growth. - Why many contractors are leaving profit on the table through improper pricing. - The difference between divisor pricing and flat-rate pricing models. - How to use job costing to improve profitability and business decision-making.  - Where AI is creating the biggest opportunities for HVAC contractors today.   Timestamps: 00:00 - Introduction 00:47 - Why Most HVAC Contractors Leave Profit on the Table 02:39 - Understanding Divisor Pricing vs. Multiplier Pricing 06:07 - The Case for Flat Rate Pricing in HVAC Service 07:46 - When Flat Rate Pricing Works and When It Doesn't 09:22 - Building Accountability Through Pricing Systems 10:45 - Job Costing: Tracking True Profitability on Every Job 12:07 - Why Accurate Job Costing Data Is So Difficult to Manage 12:49 - How Contractors Are Underutilizing Their FSM Software 15:20 - AI Adoption in HVAC: Current Trends and Challenges 17:12 - Practical AI Use Cases Contractors Should Consider First 20:20 - Closing Thoughts   Follow our Guest TJ O'Connor: LinkedIn: https://www.linkedin.com/in/tjoconnorfcg/  Company LinkedIn: https://www.linkedin.com/company/farmington-consulting-group/  Company Website: https://farmingtonconsulting.net/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/    Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/workhero__/

    21 min
  5. AI vs Humans: How Machines Are Becoming Safer Than People with Keith Gipson Part 1

    15 jun

    AI vs Humans: How Machines Are Becoming Safer Than People with Keith Gipson Part 1

    In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Keith Gipson, Founder and CEO of Facil.AI and a longtime expert in controls and building automation, to discuss how artificial intelligence is changing the HVAC industry and the world around us. Keith explains what AI is, how machine learning works through pattern recognition, and why human oversight and engineering still play an important role in critical systems. The conversation covers AI in building controls, cybersecurity, automation, energy optimization, and the future of skilled trades. Gary and Keith also explore how new technologies are often met with resistance, why AI can improve efficiency and safety, and how Facil AI is helping buildings operate more effectively through autonomous optimization. In this conversation, Keith explains what artificial intelligence is and how it is being applied in building automation, controls, and energy management. He discusses how AI uses pattern recognition, why human oversight and engineering remain important, and how machine intelligence can improve efficiency in critical systems. Keith and Gary explore topics such as cybersecurity, automation, self-driving technology, and the future impact of AI on skilled trades. They also discuss Keith's experience developing AI solutions, the role of AI in optimizing building performance, and how Facil AI is helping facilities reduce energy waste through autonomous operation.   Expect to Learn: - What artificial intelligence is and how it uses pattern recognition to make decisions. - How AI is being applied in building automation, controls, and energy management. - Why human oversight, engineering, and cybersecurity remain important when using AI. - How automation and machine intelligence may change the future of skilled trades and facility operations. - How Facil AI helps optimize building performance and reduce energy waste through autonomous control.   Episode Highlights:  [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Keith Gipson in Part 1 [02:27] - AI defined: machine intelligence vs. human control [05:43] - Keith's background: IT since 1982, Honeywell tech [10:16] - Self-driving cars are 10x safer than human drivers [12:25] - Will AI take HVAC jobs? No "human optimizer" ever existed [17:10] - Introduction to FAE AI and plant optimization [19:55] - Origin of FAE AI: 20,000 buildings, 30 techs can't scale [21:59] - Each AI bot costs 11 cents/hour to run   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Keith Gipson on: LinkedIn Profile: https://www.linkedin.com/in/keith-gipson/ LinkedIn - Facil.AI: https://www.linkedin.com/company/facil-ai/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/    Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359

    22 min
  6. AI in HVAC Is Reducing Call Time & Predicting Failures Without Replacing Techs – Jim & Joshua Part 2

    11 jun

    AI in HVAC Is Reducing Call Time & Predicting Failures Without Replacing Techs – Jim & Joshua Part 2

    In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversations with Jim Fultz, National Technical Training Manager at Copeland, and Joshua Souders, Manager Product Management at Copeland, about airflow, static pressure, and modern diagnostic tools. In Part 2, they talk about how AI and smart technology are changing the HVAC industry. They explain how tools like Scout AI give technicians fast access to accurate product data, helping them find parts, check specs, and work more efficiently on site. The discussion also covers how connected equipment and predictive monitoring are starting to detect issues early and support better service decisions. Gary, Jim, and Joshua share their thoughts on whether AI could replace technicians and agree that it will only support their work, not take their place. They also talk about how homeowners may try simple fixes, but most will still rely on skilled professionals for safe and reliable service.  Gary, Jim, and Joshua discuss how AI tools and connected systems are improving efficiency for HVAC technicians. They explain how Scout AI gives quick access to compressor data, parts, and local availability, helping techs save time on the job. The conversation also covers how smart equipment and sensors can detect issues early and send alerts for possible failures. They talk about how AI may support faster diagnostics but still relies on a technician's skill to confirm problems. They finish by explaining that while some homeowners may try simple fixes, most will still depend on trained professionals for safe and reliable service. Expect to Learn: How AI tools like Scout AI help technicians quickly find compressor data and correct parts. How using mobile apps can improve speed and efficiency while working on-site. How connected equipment can detect issues early and send alerts about system problems. Why AI is a support tool that helps guide troubleshooting, not replace technician skills. Most homeowners still rely on professionals, even as information and tools become easier to access. Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Jim Fultz and Joshua Souders in Part 02  [02:27] - Scout AI: Uses Copeland's internal documents, not the web [04:57] - Gary's story: Finding a crankcase heater part number via app [09:07] - Will equipment predict failures and auto-alert technicians? [12:44] - Will homeowners use AI to DIY and skip technicians? [15:56] - "AI is a tool, not a solution" - can't replace human senses [19:10] - Oil change analogy (most hire pros)   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guests Jim Fultz and Joshua Souders on:  LinkedIn - Jim Fultz: https://www.linkedin.com/in/jimdfultz/   LinkedIn - Joshua Souders: https://www.linkedin.com/in/joshua-souders-902b448b/   LinkedIn - Copeland: https://www.linkedin.com/company/copeland/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455

    22 min
  7. HVAC Sales Mistakes Contractors Make to Lose Profit by Offering Too Few Options – TJ O'Connor

    10 jun

    HVAC Sales Mistakes Contractors Make to Lose Profit by Offering Too Few Options – TJ O'Connor

    In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with TJ O'Connor, President at Farmington Consulting Group to discuss key findings from the latest Contractor of the Future Report. Based on insights from more than 1,000 HVAC contractors across the United States, TJ shares what top-performing companies are doing differently when it comes to sales, marketing, customer experience, and business operations. From proposal strategies that increase close rates to marketing investments that drive growth, this conversation is packed with actionable business advice for contractors at every stage. TJ O'Connor is a leading industry analyst focused on the HVAC channel. Through Farmington's annual Contractor of the Future Report, TJ works closely with contractors, distributors, and manufacturers to uncover trends, best practices, and strategies that help HVAC businesses grow profitability and stay ahead of industry changes.   Expect To Learn: - Why the most successful HVAC contractors focus as much on business operations as technical expertise - How offering four or more proposal options can significantly improve close rates - The relationship between marketing investment and business profitability - Why tracking marketing performance is essential for sustainable growth - How Google Business Profiles and online reviews influence lead generation - The importance of choosing profitable jobs instead of simply chasing volume - Why premium customers often create more long-term value than price-focused customers   Timestamps: 00:00 - Introduction 01:14 - Contractor of the Future Report 02:35 - How Farmington Collected Data from Over 1,000 HVAC Contractors 04:18 - What the Top 10-15% of Contractors Are Doing Differently 06:33 - Why Offering More Proposal Options Increases Sales 09:40 - Moving Beyond Good-Better-Best Pricing Models 11:34 - Should Contractors Walk Away from Certain Jobs? 14:18 - Building a Consistent Year-Round Marketing Strategy 19:05 - The Most Effective Lead Generation Channels in HVAC 20:15 - Using Social Media and TikTok to Grow an HVAC Brand 22:12 - Why Some Customers Create More Long-Term Value Than Others 23:38 - Maintenance Plans, Referrals, and the Lifetime Value of Premium Clients   Follow our Guest TJ O'Connor: LinkedIn: https://www.linkedin.com/in/tjoconnorfcg/  Company LinkedIn: https://www.linkedin.com/company/farmington-consulting-group/  Company Website: https://farmingtonconsulting.net/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/    Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/workhero__/

    24 min
  8. ChatGPT for HVAC Techs to Diagnose Problems Faster and Stay Competitive - Jim & Joshua Part 1

    8 jun

    ChatGPT for HVAC Techs to Diagnose Problems Faster and Stay Competitive - Jim & Joshua Part 1

    In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jim Fultz, National Technical Training Manager at Copeland, and Joshua Souders, Manager Product Management at Copeland,  to talk about how AI is starting to impact the HVAC industry and how technicians can use it in their daily work. They explain that AI is a helpful tool, not a replacement for skilled workers, and highlight how it can improve efficiency in both the field and the office. The conversation covers how AI gathers information, its limits in troubleshooting, and the importance of understanding where answers come from. Gary, Jim, and Joshua also discuss real examples, tools like Copeland's Scout AI, and how new technicians can use AI to learn faster while still building strong fundamentals. In this conversation, Jim and Joshua explain how AI is being used in the HVAC industry and how technicians can apply it in their daily work. They describe how AI gathers information from different sources and can help with troubleshooting, while still depending on the quality of the input it receives. Jim, Joshua, and Gary discuss tools like ChatGPT and Copeland Scout AI, along with real examples of using AI to solve field problems. They also cover how AI can improve efficiency in the office and field, and how technicians should use it as a support tool while continuing to build strong knowledge and skills. Expect to Learn: How AI is being used in the HVAC industry and why it is becoming more common. How tools like ChatGPT and Copeland Scout AI can help with troubleshooting. How AI gathers information from sources like forums, videos, and online discussions. How technicians can use AI to improve efficiency in both field and office tasks. How to use AI as a support tool while still building strong technical knowledge.   Episode Highlights:  [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Jim Fultz and Joshua Souders in Part 1 [02:26] - AI in HVAC - controversial but inevitable [02:59] - AI is only as good as its input data [05:32] - AI is a tool - learn it or fall behind [07:46] - Used ChatGPT to solve a real burst pipe investigation [11:28] - AI scours forums & Reddit for answers instantly [15:53] - How can new techs use AI instead of calling the boss [20:38] - Copeland's Scout AI - voice-powered lookups in the field This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guests Jim Fultz and Joshua Souders on: LinkedIn - Jim Fultz: https://www.linkedin.com/in/jimdfultz/ LinkedIn - Joshua Souders: https://www.linkedin.com/in/joshua-souders-902b448b/ LinkedIn - Copeland: https://www.linkedin.com/company/copeland/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455

    21 min
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The HVAC Know It All Podcast, hosted by HVAC and Refrigeration tech Gary McCreadie, is an industry leading show that focuses on education within the HVAC and Refrigeration Trade - Such as HVAC Maintenance Tips.

Información

  • Creador
    Gary McCreadie - Licensed Refrigeration/HVAC Technician
  • Años de actividad
    2018 - 2026
  • Episodios
    572
  • Clasificación
    Apto
  • Copyright
    © 2025
  • Mostrar sitio web
    HVAC Know It All Podcast

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