Open For Business

BFM Media

The flagship entrepreneurship show on BFM, featuring personal business stories from early stage start-ups, all the way to billionaire octogenarians in Malaysia and abroad. Notable guests include Martin Cooper (father of the mobile phone), Julian Assange (founder of WikiLeaks), Ralph Henry Baer (father of video games), Tony Buzan (Mindmap Guru), Isaac Tigrett (Hard Rock Cafe founder), Robert Kiyosaki (Financial Guru), Nick Vujicic (motivational speaker) and more. Tap into this valuable resource of shared experiences for the SME industry, which also touches on news, issues and trends affecting the business community and beyond.

  1. HACE 6 DÍAS

    12 Studios, 8 Figures, PE-Backed: Inside The Flow Studio

    How do you scale "good vibes" & namaste into a sustainable, 8-figure business? On the surface, the boutique fitness industry looks like a beautiful blend of aesthetics, mindfulness, and calm. But underneath that highly curated exterior is a fiercely competitive, operationally intense environment where your core product, the instructor, literally walks out the door every single night. When The Flow Studio opened its first location in Bangsar in 2018, it started as a bootstrapped venture designed to bring high-quality, low-impact movement to Kuala Lumpur. By fiercely defending its brand consistency, hyper-localising its community offerings, and pricing its classes as "attainable luxury," the brand aggressively scaled its footprint, building a loyal customer base and 12-studios across Malaysia and Singapore. To sustain that growth and institutionalise the brand, the company had to evolve. Tiffany Yow, CEO and Co-Founder of The Flow Studio, joins Open for Business to unpack her transition from a bootstrapped founder to a private equity-backed CEO. She reveals the rigorous unit economics behind their vertically integrated business, the operational playbook for systemising a premium brand experience, and why she partnered with impact investor Bintang Capital Partners to prepare for the company's next major financial milestone. Learn More About: Attainable Luxury: How The Flow Studio justifies its premium brand experience at an average market price (like an RM55 group reformer class) to make intelligent, low-impact movement accessible to the masses. Systemising the Vibes: The operational playbook for maintaining strict brand consistency across 12 venues, from the signature studio scent to rigorous internal instructor training, so clients trust the brand over the individual teacher. Vertical Integration: How the business diversified its revenue streams beyond drop-in classes by launching US-accredited teacher training programs, retail merchandise, and HRD-certified corporate wellness retreats. The B Corp Ambition: Why the company is pursuing B Corp certification, and the strategic importance of operating a 95% female workforce that creates flexible career pathways for single mothers and returning professionals. See omnystudio.com/listener for privacy information.

    42 min
  2. 4 MAR

    20 Years, 300 Stores: Inside Coolblog's Post-Founder Era

    How does a homegrown, 20-year-old beverage brand survive the influx of massive foreign competitors like Mixue? Coolblog CEO Sueli Lew joins us to unpack the company's evolution from a founder-led business to a private equity-backed franchise empire generating RM70 million in revenue. We discuss their hypermarket strategy, the unit economics of their 300+ stores, and Archipelago Capital Partners' ultimate exit strategy. Founded in Johor Bahru in 2005, the brand aggressively scaled its initial footprint by targeting hypermarkets and secondary towns, quietly building a massive loyal customer base while bigger competitors fought over expensive, premium urban storefronts. To sustain that scale and defend its market share in today's brutal F&B environment, Coolblog had to grow up. Now backed by Archipelago Capital Partners, the company has professionalised its operations, overhauled its supply chain, and dialed in its franchise economics to prepare for its next major financial milestone. Learn More About: The 50/50 Playbook: Why maintaining an even split between corporate-owned and franchisee-owned stores gives the headquarters vital "skin in the game" for product testing and operational empathy. Franchise Economics: A breakdown of the numbers behind their 300-store network, from the initial setup cost to the financial mechanics. Supply Chain as a Moat: The strategic necessity of running an in-house distribution center to rapidly fulfill unexpected demand surges for viral items, like their Kunafa Pistachio Chocolate drink. Institutionalising the Business: How the private equity buyout led to the establishment of dedicated business development, Halal compliance, and quality control teams, replacing legacy systems like manual punch cards with biometric scanners. The Private Equity Endgame: Archipelago Capital Partners' midterm ambition for Coolblog, including potential exit strategies like a strategic merger, a listing, or an acquisition by a foreign entity within the next 12 to 24 months. See omnystudio.com/listener for privacy information.

    42 min

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The flagship entrepreneurship show on BFM, featuring personal business stories from early stage start-ups, all the way to billionaire octogenarians in Malaysia and abroad. Notable guests include Martin Cooper (father of the mobile phone), Julian Assange (founder of WikiLeaks), Ralph Henry Baer (father of video games), Tony Buzan (Mindmap Guru), Isaac Tigrett (Hard Rock Cafe founder), Robert Kiyosaki (Financial Guru), Nick Vujicic (motivational speaker) and more. Tap into this valuable resource of shared experiences for the SME industry, which also touches on news, issues and trends affecting the business community and beyond.

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