The Modern Retail Podcast

Digiday

The Modern Retail Podcast is a podcast about all the ways the retail industry is changing and modernizing. Every Saturday, senior reporters Gabi Barkho and Melissa Daniels break down the latest retail headlines and interview executives about what it takes to keep up in today’s retail landscape, diving deep into growth strategies, brand autopsies, economic changes and more

  1. What it takes to build a true lifestyle brand

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    What it takes to build a true lifestyle brand

    It seems like every company wants to bill itself as a “lifestyle brand” these days. If a company can truly integrate itself into a customer’s lifestyle – versus just selling them a single product – they can build a more powerful connection over time. But, what does that actually mean in practice?In this episode of the Modern Retail Podcast – recording live at the Modern Retail Marketing Summit in Huntington Beach, California – Mandy Fry, co-owner and president of Southern California-based apparel brand Z Supply, talks about how she built Z Supply into a full-fledged lifestyle brand.For Fry, building Z Supply into a lifestyle brand meant first and foremost taking the company into different categories. Fry joined Z Supply in 2019, roughly six years after the brand launched. At the time, Z Supply only carried t-shirts. Fry decided to first launch loungewear. At the time, “it was a really trendy category,” Fry said. And given that many customers said they liked the soft feel of Z Supply’s t-shirts, loungewear was the next logical step.The loungewear launch came at a very fortuitous time: February 2020. The success of loungewear gave Z Supply to enter new categories like jackets, resortwear and even sunglasses.But building Z Supply into a lifestyle brand required a mindset shift. As Fry put it, building a lifestyle brand is all about meeting your core customer “at every moment of the day.”“I wanted to wake up with her in our loungewear. I wanted to go to school drop-off with her. I wanted to workout with her, I wanted to go to work with her, I wanted to go to drinks, I wanted to travel [with her].The episode also gets into: What new category launches didn’t work How Z Supply had to shift its marketing strategy to position itself as a lifestyle brand. Z Supply’s retail distribution strategy (the brand sells through roughly 3,000 boutiques) and why Z Supply has largely said no to big retailers so far.

    26 min
  2. The debate around electronic shelf labels

    18 ABR

    The debate around electronic shelf labels

    Electronic shelf labels are nothing new. Lately, though, the topic has been making headlines as companies like Kroger and Walmart announce they'll be rolling out more of the technology across their stores. The small screens replace the paper stickers that store employees would have to replace by hand anytime there is a price change or stock change. But this is raising concerns among grocery store workers and consumer advocates about the potential for unfair price increases. In turn, the United Food and Commercial Workers union is making a legislative push across states and in Congress to regulate what companies can and can't do regarding in-store pricing. On this episode of the Modern Retail Podcast, special projects editor Melissa Daniels interviews lobbyists on both sides of the issue: Jason Straczewski, group vice president of government relations and political affairs at the National Retail Federation, and Ademola Oyefeso, UFCW International Vice President and Director of Legislative and Political Action. The interviews get into why electronic shelf labels can benefit retailers because of the efficiency they provide, including increased accuracy, saved staff time and faster in-store operations. But the UFCW has argued that the technology could cost workers their jobs. Beyond that, UFCW has also raised concerns about the unilateral ability for companies to change prices, which could open the door to "surveillance pricing," or when companies change prices based on the data they have around who is shopping. There are also concerns about "algorithmic pricing," or using automation to adjust prices in real-time. In the episode, we'll also hear about: The legislative push UFCW is making in states and where that stands. What existing laws already say about price gouging and consumer protection. How this fight opens the door to concerns around companies using AI to determine pricing.

    38 min
  3. Why shoppers can't get enough of limited-edition scents and flavors

    4 ABR

    Why shoppers can't get enough of limited-edition scents and flavors

    On this week’s Modern Retail Podcast, co-hosts Gabi Barkho and Melissa Daniels delve into the vast world of product LTOs, also known as limited-time offers. In the CPG space, these are usually limited-edition flavors or scents that brands drop to create consistent newness.  Spring tends to be a big season for LTOs as brands refresh their assortment. And the trend is only getting bigger. Even legacy brands like Peeps are releasing more unique flavors this year, like Rita's-Italian-Ice- and Pop-Tarts-flavored marshmallows. This episode looks at why these limited releases have become a big part of brands’ marketing strategy, as they are now a major sales driver.  Joining the show this week is Ryan Meegan, co-founder of Dude Wipes, to talk about the ways the brand has grown its customer base through limited-edition and seasonal scents. And the proof is in the numbers. The 2025 seasonal assortment included the fall-themed take on pumpkin spice, Dumpkin Spice, and the winter holiday scent Dingle. About 69% of households that bought these Dude Wipes products were new to the brand, totaling about 150,000 new households. In this week's episode, Meegan discusses: The importance of developing seasonal SKUs that stand out in the stale wipes aisle. How Dude Wipes is now planning annual inventory around these products. How scents that began as seasonal test runs became important revenue drivers for Dude Wipes.

    37 min

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The Modern Retail Podcast is a podcast about all the ways the retail industry is changing and modernizing. Every Saturday, senior reporters Gabi Barkho and Melissa Daniels break down the latest retail headlines and interview executives about what it takes to keep up in today’s retail landscape, diving deep into growth strategies, brand autopsies, economic changes and more

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