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22 jun

Ep. 13 - Know My Rights: NDIS Micro-learning Platform (Pt. 1)

When NDIS support workers understand the rights of the people they care for, the care changes. Zoe and Karen are joined by Liz Sakal — Ausmed's Disability Team Lead, who led the team behind the Know My Rights project: a national micro-learning platform built in partnership with Inclusion Australia and funded by the NDIS Quality and Safeguards Commission Grant Program. They cover how 15 micro-learning modules were built around five cohorts in the NDIS community, the co-design process that shaped every module and the Generative Learning Experiences that lets participants rehearse advocacy conversations freely. Know It. Show It. Act On It. Contact the show at podcast@ausmed.com.au Follow us on Linkedin → Zoe, Michelle, Karen Follow Ausmed on LinkedIn, Facebook & Instagram Resources: Know My Rights | NDIS Micro-learning Platform Register for Upcoming Webinars | NDIS Provider Capability Series About KMR by Will Egan | Ausmed Stories Learn More About Ausmed: https://lnk.bio/ausmed/organisations See omnystudio.com/listener for privacy information.

45 min.
25 mei

Ep. 12 - Knowledge Verification | Capability Corner

What if staff could verify what they already know and save time on training they don't need? This week the Capability Crew are joined by special guest Ben Quartermaine, Product Manager who has been leading the Learning & Growth team building Ausmed's new Knowledge Verification feature. Ben unpacks what Knowledge Verification is — a short pre-assessment that lets staff demonstrate existing knowledge against a module's learning outcomes, so they only sit through the training they actually need. Then together, they revisit four of the sharpest moments from last year's mandatory training episode and see how KV impacts these issues. If you've ever had to sit through a module you wrote yourself, this one's for you. Contact the show at podcast@ausmed.com.au Follow us on Linkedin → Zoe, Michelle, Karen Follow Ausmed on LinkedIn, Facebook & Instagram Resources: Try the KV Savings Calculator | Knowledge Verification in Ausmed Learn™ KV Launch Webinar with Live Demo from Ben We've Been Measuring the Wrong Thing | KV Article by Zoe "New software aims to cut unproductive aged care training by 40%" | The Weekly Source Capability Through High-Value Training Systems | KV Article by Karen Learn More About Ausmed: https://lnk.bio/ausmed/organisations See omnystudio.com/listener for privacy information.

41 min.
20 apr

Ep. 11 - Capability Catch-Up: A Big Start to 2026 | Capability Corner

We’re back! And we have lots to catch up on. Zoe, Michelle and Karen return for a wide-ranging conversation on what has been an exciting start to the year. Karen brings a global and systems-level perspective, Michelle shares a real-world pulse check (and her phone number) and Zoe rounds out the conversation with what’s happening inside Ausmed! A lot covered. A lot changing. Plenty more to come. Contact the show at podcast@ausmed.com.au Follow us on Linkedin → Zoe, Michelle, Karen Follow Ausmed on LinkedIn, Facebook & Instagram Resources: Read more about KV | Knowledge Verification in Ausmed Learn™ "New software aims to cut unproductive aged care training by 40%" | The Weekly Source Capability Through High-Value Training Systems | KV Article by Karen Cynthea Wellings PhD Scholarship | ACU Know My Rights | Ausmed's NDIS micro-learning platform Learn more about generative learning experiences | Ausmed GenLX Read the AI event recaps and insights here | Thought Leadership Do The Renewal Reviewal | Campaign for Aussie Nurses Subscribe to our weekly newsletter | Ausmed Toolbox Learn more about Ausmed Perform™ | Workforce Capability System See what's coming up on the calendar | Ausmed Events Learn More About Ausmed: https://lnk.bio/ausmed/organisations See omnystudio.com/listener for privacy information.

41 min.
17-11-2025

Ep. 10 - A Year of Capability Building (2025 Wrap Up) | Capability Corner

What a year it’s been. In this final episode of the season, Zoe, Michelle, and Karen come together (in person for the very first time!) to reflect on the conversations, challenges, and learnings that shaped their year in capability. It’s a relaxed, laughter-filled episode that looks back at what’s shifted across the healthcare landscape, how their own thinking has evolved, and what themes they’ll be taking into 2026. Part reflection, part reset — and a chance to reconnect with what capability building is really all about. Contact the show at podcast@ausmed.com.au Follow Ausmed on LinkedIn, Facebook & Instagram Resources: Subscribe to our weekly newsletter | Ausmed Toolbox See what's coming up on the calendar | Ausmed Events Hear what others have to say | Customer Stories Learn more about Ausmed Perform™ | Workforce Capability System Thanks for listening! See you next year! Learn More About Ausmed: https://lnk.bio/ausmed/organisations See omnystudio.com/listener for privacy information.

45 min.
28-10-2025 · Bonus

BONUS - Inclusive Learning with Vanessa Cameron | Capability Corner

Inclusion isn’t just about what you teach — it’s about what you’re willing to unlearn. In this bonus episode, Zoe sits down with nurse educator and disability advocate Vanessa Cameron to unpack what inclusion really looks like in education. Drawing on both lived experience and years of clinical teaching, Vanessa explores how thoughtful design, reflective practice, and unlearning outdated assumptions can help make learning safer and more equitable for everyone. This is a practical and honest conversation about rethinking educational design — and the real work it takes to build psychologically safe, inclusive spaces where capability can truly grow. Contact the show at podcast@ausmed.com.au Follow Ausmed on LinkedIn, Facebook & Instagram UPCOMING EVENTS: Building Workforce Capability with AI | Melbourne, VIC Resources: Follow Vanessa Cameron | LinkedIn Vanessa Cameron Education & Consulting | Website Disruptor Diaries Podcast | Spotify Disruptor Diaries Podcast | Apple Podcasts Creating an Inclusive Healthcare Workplace | Guide Psychological Safety with Rasa Kabalia NP | Capability Corner Manager's Guide to Creating a 'Learning Culture' | Guide Inclusion Culture to Support Aged Care Workers | Training Requirements Inclusion Culture to Support Individuals | Training Requirements Learn More About Ausmed: https://lnk.bio/ausmed/organisations See omnystudio.com/listener for privacy information.

40 min.
14-10-2025

Ep. 9 - Performance Management for Modern Healthcare Teams | Capability Corner

Performance reviews get a bad rap — and for good reason. They’re often rushed, compliance-driven, and disconnected from what really matters: people, capability, and growth. In this episode, Zoe, Michelle, and Karen are joined by Emma Piercy, Learning Innovations Lead at Ausmed, to explore why performance management often falls short in healthcare — and how it can be redesigned to work better for everyone involved. Together, they unpack the real reasons reviews get delayed or avoided, the damage that can do to culture and trust, and how a culture of reflection and feedback helps you move from reactive firefighting to proactive capability-building. Emma also lifts the lid on Ausmed Perform™ — a new performance management tool built specifically for healthcare — and what early pilot results reveal about how it’s saving time, improving quality, and strengthening retention. Whether you’re still stuck in spreadsheets or already rethinking your approach, this episode offers practical insights, a few rants, and a whole lot of heart. Contact the show at podcast@ausmed.com.au Follow Ausmed on LinkedIn, Facebook & Instagram EVENT INFO: Building Workforce Capability with AI | Melbourne, VICNov 20, 2025 — Location TBA — Early Registration Now Open Resources: Learn more about Ausmed Perform™ | Workforce Capability System Performance Reviews in Healthcare | Emma's Toolbox Guide Demo of Ausmed Perform™ | Launch Webinar 10 Takeaways from the Gold Coast | AI Event Recap Generative Learning Experiences | Ausmed AI Features Learn More About Ausmed: https://lnk.bio/ausmed/organisations See omnystudio.com/listener for privacy information.

43 min.
01-10-2025

Ep. 8 - AI: Generative Learning & Governance (Pt. 2) | Capability Corner

The future of learning isn’t static — it’s responsive, reflective, and built for capability. In this follow-up to our first AI episode, Zoe, Michelle, and Ausmed CEO Will Egan explore the next phase of AI in learning: generative learning — and the governance frameworks that make it safe and useful in real-world healthcare settings. From rubrics and role-based prompts to closed systems and guardrails, this episode takes a look into how generative AI can personalise learning, support performance, and finally help us bridge the gap between theory and practice. Contact the show at podcast@ausmed.com.au Follow Ausmed on LinkedIn, Facebook & Instagram Resources: AI and Privacy | Guide AI Bias and Cultural Safety in Aged Care | Guide Using AI in Healthcare Education | Guide How AI and Machine Learning Is Impacting Nursing | Guide What does AI mean for healthcare in Australia? | Guide Why Reflection Matters | Guide Thinking Differently About Change (Pt. 1) | Thought Leadership Smart Strategies for Healthcare Education | Thought Leadership Learn More About Ausmed: https://lnk.bio/ausmed/organisations See omnystudio.com/listener for privacy information.

34 min.
16-09-2025 · Bonus

BONUS - Psychological Safety with Rasa Kabalia NP | Capability Corner

A gut feeling can tell you everything — especially when it comes to safety, trust, and team culture. In this special bonus episode, Zoe sits down with Rasa Kabaila NP to explore what psychological safety really looks and feels like in practice. From recognising the early signals of unsafe environments to understanding why values only matter once they are tested, this is an honest and grounded conversation about care, connection, and culture. For anyone trying to hold onto good people and build something that lasts, this one’s for you. Contact the show at podcast@ausmed.com.au Follow Ausmed on LinkedIn, Facebook & Instagram Resources: Rasa Kabalia | LinkedIn Psychological Safety in the Workplace | Thought Leadership Leading with Empathy | Thought Leadership How to Minimise Burnout | Thought Leadership Living Through Workforce Pressures | Thought Leadership Building a Resilient Workforce | Guide Provider Guide to Trauma-Informed Care | Guide Storytelling in Education | Guide Put Some Concrete in Your Breakfast | Book Learn More About Ausmed: https://lnk.bio/ausmed/organisations See omnystudio.com/listener for privacy information.

38 min.

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Ausmed Podcasts