Product Builders – Interviews About App Development, Product Design, UX/UI and Digital Products

Majestyk

On the Product Builders podcast, we bring you conversations with experts and innovators who are building digital products. Our conversations help you gain behind-the-scenes insight into building some of today’s most innovative products. Subscribe and be sure to check out our website for more resources at ProductBuildersPodcast.com

  1. 37 - Building AI Responsibly While the Rules Are Still Being Written – with Rishu Gandhi, Senior Data Engineer (Fortune 500 Bank)

    9 jun

    37 - Building AI Responsibly While the Rules Are Still Being Written – with Rishu Gandhi, Senior Data Engineer (Fortune 500 Bank)

    In this episode, Rishu Gandhi, a senior data engineer specializing in machine learning and AI cybersecurity, discusses the urgent need for responsible AI practices amid evolving technologies and lagging regulations. We explore how organizations can embed ethics into AI development, the current regulatory landscape, and practical principles for building trustworthy, transparent AI systems . Key Topics: The responsibility of builders in responsible AI and how ethical decisions shape AI products The current state and fragmentation of AI regulation globally, with insights into the EU AI Act and US efforts Practical principles for responsible AI development including input validation, confidence thresholds, ongoing monitoring, and transparency The role of trust, explainability, and effective communication in user adoption of AI Future outlook emphasizing regulation’s role in shaping AI’s evolution ⚠️Note: As AI regulation continues to develop, organizations across all sectors should proactively embed ethical principles into their AI workflows to build trustworthy, responsible systems—ensuring innovation aligns with societal values and safeguards. ——— 📚 Resources Mentioned Connect with Rishu Gandhi: LinkedIn ——— This episode is brought to you by Majestyk Apps We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com Please leave a 5-star review ⭐⭐⭐⭐⭐ If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ⁠ProductBuildersPodcast.com⁠ ——— 🌐 FOLLOW US ⁠Newsletter⁠ ⁠LinkedIn⁠ ⁠X⁠

    25 min.
  2. 36 - Rebuilding the Foundation: Why Legacy Systems Hold Companies Back – with Mason Lancaster, Senior Data Engineer at CHG Healthcare

    5 mei

    36 - Rebuilding the Foundation: Why Legacy Systems Hold Companies Back – with Mason Lancaster, Senior Data Engineer at CHG Healthcare

    In this episode featuring Mason Lancaster, Senior Data Engineer at CHG Healthcare, discover the critical insights behind a successful data infrastructure overhaul. Learn how strategic planning, stakeholder alignment, and tech modernization can revolutionize a company's data capabilities, even amidst long-term disruptions. Key Topics: The unseen foundation: Why data infrastructure is crucial for great digital productsChallenges of legacy systems: Why outdated tech slows business growthThe importance of modern tools: Snowflake, 5Tran, and dbt for data transformationData migration strategies: From planning to execution, including managing tool backtrackingStakeholder communication: Balancing short-term bottlenecks with long-term gainsThe impact of infrastructure upgrades: Metrics on productivity, stakeholder satisfaction, and data qualityBuilding trust during big projects: How effective product teams can keep everyone alignedEarly warning signs of outdated systems: Identifying when a migration is neededCommon underestimations in the migration process: Testing, exploring tools, and planningPractical steps for initial modernization: Ensuring leadership buy-in and incremental exploration 💬 Mason says “If there are things that would benefit the business that you’re not able to do today, there’s probably a deeper issue with the system.” ——— 📚 Resources Mentioned Mason Lancaster (LinkedIn) CHG Healthcare (LinkedIn) CHG Healthcare (Website) ——— This episode is brought to you by Majestyk Apps We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com Please leave a 5-star review ⭐⭐⭐⭐⭐ If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ProductBuildersPodcast.com ——— 🌐 FOLLOW US NewsletterLinkedInX

    31 min.
  3. 35 - Bringing Products to Market: What Every Builder Should Know About Go-to-Market Strategy —​ with Alain Mowad​, Vice President, Product ​at Aspect Software

    16 feb

    35 - Bringing Products to Market: What Every Builder Should Know About Go-to-Market Strategy —​ with Alain Mowad​, Vice President, Product ​at Aspect Software

    In this episode, Alain Mowad, Vice President of Product and Customer Marketing at Aspect Software, joins us to break down what go-to-market actually means after the build is done. Alain shares how strong launches come from aligning product, pricing and messaging early, not scrambling at the finish line. He also explains why pricing is one of the hardest parts of bringing a product to market and why teams need to ground every decision in customer outcomes, not feature checklists. We discuss: - What go-to-market really includes, beyond promotion, and an outline of the four Ps. - Why leading with outcomes beats leading with features, even in crowded markets. - How competitive insights shape messaging, positioning and pricing decisions. - Why pricing is difficult to get right and why it takes months to pressure test. - The difference between seat-based, consumption-based and outcomes-based pricing. - How product marketing keeps sales, finance, product and customer teams aligned. - Why go-to-market is an ongoing motion, not a one-time launch moment. - How smaller teams can build a simple go-to-market framework through clear communication and iteration. 💬 Alain says: “You have to stop talking at customers and (start) talking with them. And the way you do that is by learning from them and understanding what their needs and requirements are. What we do when we're selling and positioning products is we lead with outcomes. How does our product address the customer's key pain points in a way that none of our competitors can do?” Resources Mentioned: Alain Mowad https://www.linkedin.com/in/alainmowad/ Aspect Software | LinkedIn https://www.linkedin.com/company/aspect-software/ Aspect Software | Website https://www.aspect.com/ This episode is brought to you by Majestyk Apps We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com Please leave a 5-star review If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ProductBuildersPodcast.com FOLLOW US: ►Newsletter: https://www.majestykapps.com/newsletter ►Instagram: https://www.instagram.com/majestykapps/ ►LinkedIn: https://www.linkedin.com/company/majestyk-apps/ ►Facebook: https://www.facebook.com/MajestykApp ►Twitter: https://twitter.com/majestykapps #GoToMarketStrategy #PricingStrategy #ProductMarketing

    33 min.
  4. 34 - Beyond the Hype: Designing AI That Delivers Real Business Value — with Rafsan Bhuiyan, Founder & CEO at OrionQ

    20 jan

    34 - Beyond the Hype: Designing AI That Delivers Real Business Value — with Rafsan Bhuiyan, Founder & CEO at OrionQ

    In this episode, Rafsan Bhuiyan, CEO of OrionQ, joins us to break down how teams can use AI with confidence, clarity, and real business purpose. Rafsan has led enterprise AI initiatives at scale, trained thousands of leaders on AI fundamentals, and now builds agentic revenue operations systems that bring humans and AI together in practical, measurable ways. We discuss: Why AI should be treated as a utility rather than a magic solution. How businesses fall into the trap of AI hype and overbuilding. Why identifying repetitive tasks is the starting point for meaningful automation. Early warning signs that a team is wasting resources on the wrong AI initiatives. The importance of human-in-the-loop systems for intuition, judgment and context. What good prompt engineering looks like and how it differs from casual prompting. Why teams must map workflows before building any AI-powered solution. Practical steps for reducing risk, accelerating ROI and choosing the right use cases. 💬 Rafsan says: “AI is a human augmentation. If we can learn how to use it appropriately, like a utility, where to use it and when, even prompt engineering is a good example, too, we'll make it more productive.” Resources Mentioned: Rafsan Bhuiyan https://www.linkedin.com/in/aiwithrafsan/ OrionQ | LinkedIn https://www.linkedin.com/company/orionq/ OrionQ | Website https://orionq.ai/ Global AI Advisors https://www.globalaiadvisors.ai/ This episode is brought to you by Majestyk Apps We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com Please leave a 5-star review If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ProductBuildersPodcast.com FOLLOW US: ►Newsletter: https://www.majestykapps.com/newsletter ►Instagram: https://www.instagram.com/majestykapps/ ►LinkedIn: https://www.linkedin.com/company/majestyk-apps/ ►Facebook: https://www.facebook.com/MajestykApp ►Twitter: https://twitter.com/majestykapps #AI #AIAutomation #EnterpriseAI

    33 min.
  5. 33 - Inside FinTech: Making Complex Systems Feel Simple — with Paul Unterberg, Chief Product Officer at Uphold

    08-12-2025

    33 - Inside FinTech: Making Complex Systems Feel Simple — with Paul Unterberg, Chief Product Officer at Uphold

    In this episode, ⁠Paul Unterberg⁠, Chief Product Officer at ⁠Uphold⁠, joins us to explore what it takes to make money move seamlessly across the globe. Paul shares how FinTech connects traditional banking systems with emerging technologies like blockchain and crypto, making complex financial processes feel effortless for users. He also dives into how design thinking bridges the gap between innovation, trust and user experience in a rapidly evolving financial landscape. We discuss: How FinTech connects legacy banking systems to new technologies.Why our understanding of money continues to evolve with mobile and digital tools.The role of blockchain in building transparency and security.How product design makes complex financial systems feel seamless.Why innovation often happens behind the scenes in FinTech.How AI acts as a force multiplier for product development.The importance of taking intelligent risks when building financial products. 💬 Paul says:  “The future of finance is getting simpler, and the infrastructure to build is getting easier to integrate. Now that you have AI models and tools, you can think about money as maybe a solved problem and start to think about the next thing to build on top of that.” Resources Mentioned: Paul Unterberghttps://www.linkedin.com/in/paul-unterberg-16a65b4/ ⁠Uphold | LinkedIn⁠ https://www.linkedin.com/company/upholdinc/ Uphold | Website⁠ https://uphold.com/ This episode is brought to you by Majestyk Apps We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at ⁠MajestykApps.com⁠   Please leave a 5-star review If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ⁠ProductBuildersPodcast.com⁠ ——— FOLLOW US:     ►Newsletter: ⁠https://www.majestykapps.com/newsletter⁠    ►Instagram: ⁠https://www.instagram.com/majestykapps/⁠    ►LinkedIn: ⁠https://www.linkedin.com/company/majestyk-apps/⁠    ►Facebook: ⁠https://www.facebook.com/MajestykApp⁠    ►Twitter: ⁠https://twitter.com/majestykapps⁠ #FinTechInnovation #ProductDesign #BlockchainTechnology

    35 min.
  6. 32 - Designing the Future of Fan Experience — with Peter Gergely, Director, Content and Fan Experience at New York Yankees

    29-09-2025

    32 - Designing the Future of Fan Experience — with Peter Gergely, Director, Content and Fan Experience at New York Yankees

    In this episode, we sit down with Peter Gergely, Director, Content and Fan Experience at the New York Yankees, to explore how legacy sports brands are evolving their in-stadium experiences for today’s tech-savvy fans. With more than two decades in sports media, Peter shares how his role has shifted from video production to driving innovation and fan engagement at Yankee Stadium. We discuss: Why mobile phones are central to the modern ballpark experience. How the pandemic forced a reassessment of in-game entertainment. The challenge of keeping both traditional and digital-first fans engaged. What made mobile bingo an effective entry point for interactive tech. How Peter evaluates new vendors and emerging tools. Why personalization is the next big shift in stadium innovation. 💬Peter says: “We’re getting older. But there’s always going to be young fans coming in. They’re going to be the new model of what we need to showcase and what we want to enhance for them, for the generation, while maintaining traditional aspects for the older fan.” ——— Resources Mentioned: Peter Gergely https://www.linkedin.com/in/pgergely/ New York Yankees | LinkedIn https://www.linkedin.com/company/new-york-yankees/ New York Yankees | Website https://www.mlb.com/yankees MLB Ballpark App https://www.mlb.com/apps/ballpark ——— This episode is brought to you by Majestyk Apps We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com Please leave a 5-star review If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ProductBuildersPodcast.com ——— FOLLOW US: ►Newsletter: https://www.majestykapps.com/newsletter ►Instagram: https://www.instagram.com/majestykapps/ ►LinkedIn: https://www.linkedin.com/company/majestyk-apps/ ►Facebook: https://www.facebook.com/MajestykApp ►Twitter: https://twitter.com/majestykapps ——— #LiveEntertainmentTech #DigitalFanEngagement #RealTimeFeedback

    35 min.
  7. 31 - Building Digital Products at a Legacy Brand — with Samantha McCarthy, AVP, Product Management at Sotheby’s

    02-09-2025

    31 - Building Digital Products at a Legacy Brand — with Samantha McCarthy, AVP, Product Management at Sotheby’s

    In this episode, Samantha McCarthy, AVP, Product Management at Sotheby’s, joins us to discuss what it takes to build proprietary tools inside a 300-year-old company. She shares how her team balances the weight of tradition with the speed of modern product development, and what it means to build for ultra-high-net-worth clients in real time. We discuss: How Sotheby’s matured its internal product org to support digital transactions. Why clear communication and analogies help bridge tech and non-tech teams. Challenges of building tools for a small, ultra-high-net-worth user base. How legacy data informs the shift to platform-level thinking. Why the team chose to build proprietary tools instead of buying off-the-shelf. What it takes to deliver real-time, high-stakes auction experiences online. 💬 Samantha says: “There’s a performance and a drama and an immediacy to a lot of the auction experience that goes into how we think about things that I think really impacts not just how we build products, but how we work with the rest of the business. And how they understand what we're doing is really crucial.” Resources Mentioned: Samantha McCarthy https://www.linkedin.com/in/samanthajmcc/ Sotheby’s | LinkedIn https://www.linkedin.com/company/sothebys/ Sotheby’s | Website https://www.sothebys.com/en/ This episode is brought to you by Majestyk Apps We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ProductBuildersPodcast.com. FOLLOW US: ►Newsletter: https://www.majestykapps.com/newsletter ►Instagram: https://www.instagram.com/majestykapps/ ►LinkedIn: https://www.linkedin.com/company/majestyk-apps/ ►Facebook: https://www.facebook.com/MajestykApp ►Twitter: https://twitter.com/majestykapps

    34 min.
  8. 30 - Telemetry and Observability Made Simple — with Andrew Tunall, President & CPO at Embrace

    28-07-2025

    30 - Telemetry and Observability Made Simple — with Andrew Tunall, President & CPO at Embrace

    In this episode, we’re joined by Andrew Tunall, President and CPO of Embrace. Andrew breaks down the real-world impact of telemetry and observability, explaining how teams can use these tools to create faster, more resilient product experiences. With a background at New Relic, AWS and now Embrace, Andrew shares how observability is evolving into a product-wide concern — not just an engineering one. We discuss: - Why telemetry is essential for measuring real user performance. - How observability differs from traditional analytics tools. - What forward-looking teams do differently when shipping mobile apps. - How cross-functional teams benefit from shared data insights. - Why user disengagement is often a performance issue in disguise. - How AI helps Embrace rapidly test ideas and improve collaboration. Andrew says,  “As you think about full-stack engineering, not just front-end engineering, I'm a big believer that having common data sets and thinking about a problem with all of the information at your disposal, produces the best overall system design decisions. That is to say, if you think about a UX pattern that you could contemplate, if you do not care at all about any of the implementation details, you could come up with some wild stuff that is virtually impossible for the engineers to actually deliver in a way that performs consistent with user expectations.”  Resources Mentioned: Andrew Tunall |LinkedIn https://www.linkedin.com/in/andrewtunall/ Embrace | Website https://embrace.io/ Embrace | LinkedIn https://www.linkedin.com/company/embrace.io/ GitHub (for all our open source, OTel SDKs) https://github.com/embrace-io Embrace’s Slack Community (anyone can join to learn about user-focused observability and how to work with OpenTelemetry for web and mobile) https://community.embrace.io/ This episode is brought to you by Majestyk Apps. We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com.  Please leave a 5-star review. If you enjoyed today’s show, please leave a 5-star review. For more information and links to all of the resources mentioned in today’s episode, visit ProductBuildersPodcast.com. #DigitalProduct #Hiring #Apps

    38 min.
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On the Product Builders podcast, we bring you conversations with experts and innovators who are building digital products. Our conversations help you gain behind-the-scenes insight into building some of today’s most innovative products. Subscribe and be sure to check out our website for more resources at ProductBuildersPodcast.com

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