Travel + Loyalty

Henrik Olsen
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The Travel + Loyalty podcast is your source of industry news, interviews and you get information that you can use in your travel life. It is all about travel and loyalty.

  1. 18 JAN

    SAS's Starlink Strategy: Loyalty Program Game Changer?

    Welcome to a deep dive into SAS's onboard connectivity, especially with the 'First Starlink Flight'! We explore the airline's history with internet connection and how they ensure passengers stay connected. This video highlights SAS's ongoing commitment to aviation tech and improving wifi on planes. We talk with Aron Backström, Vice President Product & Loyalty at SAS - Scandinavian Airlines.  In the talk, which happens at 37.000 feet and close to the Artic Circle, we discuss what Starlink do for SAS and its customers. The following topics are discussed: Why was it important for SAS to launch Starlink on the first A320neo-family aircraft, and why now? What role does high-quality onboard connectivity play in SAS’s overall customer experience and loyalty strategy? What were the key reasons SAS selected Starlink over other connectivity solutions? From a frequent flyer perspective, what are the most tangible improvements passengers will notice compared to previous Wi-Fi? How does reliable connectivity change the short- and medium-haul travel experience, where time onboard is limited? How does Starlink strengthen the EuroBonus value proposition for loyal SAS customers? Do you see onboard connectivity evolving into a core EuroBonus benefit, rather than an optional service? Does improved connectivity enable new forms of personalization, engagement, or recognition for EuroBonus members? What can EuroBonus members expect in terms of fleet rollout and availability of Starlink going forward? If you were to summarize what Starlink represents for EuroBonus members and SAS customers in one sentence, what would it be? If you enjoyed this episode, don’t forget to: ✅ Subscribe to stay updated with future interviews and insights ⭐ Rate & Review the show — it really helps us grow 📢 Follow us on social @insideflyerdk for updates and behind-the-scenes content 💬 Got questions or feedback? We'd love to hear from you — drop us a message anytime!

    13 min.

  2. 01-09-2025

    Rethinking Travel Bookings: Inside pAiback with Its Co-Founder Jason Lucking

    What if your travel bookings could work for you, even after you click "confirm"? In this episode, we sit down with the co-founder of pAiback Jason Lucking, the intelligent travel companion designed to take the stress — and financial regret — out of booking trips. Imagine a platform that automatically watches for price drops after you book and ensures you get the better deal, effortlessly. That’s what Paiback delivers. No more second-guessing. No more fare-watching. Just peace of mind and smarter savings. We explore: How pAiback functions as a “safety net” for travelersThe surprising frequency and scale of post-booking price dropsThe tech and intelligence behind the platformReal-world use cases and how it’s changing the way we bookWhat inspired the app — and where it’s headed nextIf you’ve ever booked a flight or hotel and found it cheaper days later, this episode is for you. Discover how pAiback.app is putting power (and money) back into the hands of travelers. Visit us at our homepage at www.insideflyer.dk or www.arrival.guide If you enjoyed this episode, don’t forget to: ✅ Subscribe to stay updated with future interviews and insights ⭐ Rate & Review the show — it really helps us grow 📢 Follow us on social @insideflyerdk for updates and behind-the-scenes content 💬 Got questions or feedback? We'd love to hear from you — drop us a message anytime!

    39 min.

  3. 28-06-2024

    Interview with SAS CEO and President Anko van der Werff about Routes, SkyTeam and Intra EU Business Class

    Welcome to this episode of the Travel + Loyalty podcast series. Today we are talking to Anko van der Werff, CEO and President for SAS. We have the talk onboard the inaugural flight between Copenhagen and Atlanta in June 2024. We were onboard the inaugural flight to Atlanta in June and here we did have the opportunity for an interview with Anko van der werff in the forward galley in the middle of the Atlantic. We talked about routes like the new Atlanta route, status on the SkyTeam transistions, new Airbus A350 long-haul orders and his words on a new SAS Intra Europe Business Class that will be announced here in 2024 and active latest in 2025. Thank you for listening - we sincerely appreciate your time! Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk If you enjoyed this episode, don’t forget to: ✅ Subscribe to stay updated with future interviews and insights ⭐ Rate & Review the show — it really helps us grow 📢 Follow us on social @insideflyerdk for updates and behind-the-scenes content 💬 Got questions or feedback? We'd love to hear from you — drop us a message anytime!

    20 min.

  4. 25-05-2023

    #022 - A talk to Singapore Airlines on their best results in 76 year

    Welcome to this episode of the Travel + Loyalty podcast series. Today we are talking to Singapore Airlines to have a talk about there best ever financiel results in the airlines 76-year history. We are visiting Muhammad Raimi, who is the General Manager for the Nordics. He started in the position when the pandemic was at the highest - read about him here. Some of the key details of the results are: Strong demand drives record revenue, operating profit and passenger load factor for the GroupRobust near term forward passenger sales across all cabin classesCargo revenue remained above pre-Covid levels despite softer demandAirline industry continues to navigate geopolitical and economic uncertainties, high cost inflation, and increasing global passenger capacityCommitment to best-in-class products and services, and continued investment in strategic initiatives, position the Group for future opportunitiesProposed final dividend of 28 cents per share  We have been flying with Singapore Airlines for years and you can see some of our reviews here: First Class Suites review can be seen hereBusiness Class review can be seen herePremium Economy review can be seen hereEconomy Class review can be seen here Thank you for listening - we sincerely appreciate your time! Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk If you enjoyed this episode, don’t forget to: ✅ Subscribe to stay updated with future interviews and insights ⭐ Rate & Review the show — it really helps us grow 📢 Follow us on social @insideflyerdk for updates and behind-the-scenes content 💬 Got questions or feedback? We'd love to hear from you — drop us a message anytime!

    32 min.

  5. 23-02-2023

    #021 - How is the Life as a Private Jet pilot

    Ladies and gentlemen, welcome to the next episode in our Travel + Loyalty podcast series, where we explore the world of aviation and the people who make it possible. Today, we have a very special guest joining us - Rasmus Cornelius, a private jet pilot, with over 10 years of experience in the industry. From the cockpit of a luxurious jet, our guest has flown rich and famous people around the world. But beyond the glitz and glamour of private jet travel, what does it really take to be a private jet pilot? Join us as we delve into the  daily life of a private jet pilot and the difference to a commercial So sit back, relax, and let's take off into the world of aviation with our guest, the private jet pilot. Please enjoy this episode with our host Henrik Olsen and Rasmus Cornelius, private pilot and founder of GoOllie.com. Thank you for listening - we sincerely appreciate your time! Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk If you enjoyed this episode, don’t forget to: ✅ Subscribe to stay updated with future interviews and insights ⭐ Rate & Review the show — it really helps us grow 📢 Follow us on social @insideflyerdk for updates and behind-the-scenes content 💬 Got questions or feedback? We'd love to hear from you — drop us a message anytime!

    32 min.

  6. 02-10-2022

    #020 - A talk to Finnair about their new non-reclining Business Class seat

    Welcome to this episode of the Travel + Loyalty podcast series. Today we are talking to Finnair to hear about their new cabins on their long haul fleet. Finnair have launched a new cabin on their long haul fleet. A brand new Business Class created together with Collins Aerospace. It is called the AirLounge and it is quite unique as it does not recline, but still give you a flat bed. Finnair also launched their first ever Premium Economy cabin and seat. This is also something where there is a couple of things others do not have. Lastly Finnair also refurbished their Economy cabin and seat. We talk today to Kristos Mavrostomos, who is the Development Manager for Customer Experience and Design from Finnair. During our interview we get to know what is the decisions Finnair made during the desgin process and how the new AirLounge became a reality. Finnair is the first airline to have a seat like this. Finnair calls it "A piece of Nordic furniture". The AirLounge is not a traditional aircraft seat but takes inspiration from Nordic lounge furnitures. The seat is designed to maximise comfort, space, privacy and freedom to move during a long-haul flight. The clean lines and the dark, comforting colour scheme follow Finnair’s Nordic design style that is visible also in Finnair’s lounges in the non-Schengen area at Helsinki Airport. We have tested both the new Business Class and the new Premium Economy on a trip to New York from Helsinki. Read our reviews here: Review of Business Class can be seen here Review of Premium Economy can be seen here Review of the non-Schengen lounge can be see here Please enjoy this episode with our host Henrik Olsen and Finnair's   Kristos Mavrostomos. Thank you for listening - we sincerely appreciate your time! Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk If you enjoyed this episode, don’t forget to: ✅ Subscribe to stay updated with future interviews and insights ⭐ Rate & Review the show — it really helps us grow 📢 Follow us on social @insideflyerdk for updates and behind-the-scenes content 💬 Got questions or feedback? We'd love to hear from you — drop us a message anytime!

    24 min.

  7. 27-08-2022

    #019 - A talk to Norwegian Cruise Line about the industry and their new Cruise Ships

    Welcome to our season 2 on our Travel + Loyalty podcast series. In today's episode we are talking to Kevin Bubolz, who is the Managing Director Europe at Norwegian Cruise Line. The talk is about Norwegian Cruise Line, The previous years during the pandemic, the current situation and of course the new ship class - the Prima Class - where the first ship Norwegian Prima is just started her christening cruise from Iceland. So enjoy this episode with Kevin Bubolz from Norwegian Cruise Line. Thank you for listening - we sincerely appreciate your time! Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk If you enjoyed this episode, don’t forget to: ✅ Subscribe to stay updated with future interviews and insights ⭐ Rate & Review the show — it really helps us grow 📢 Follow us on social @insideflyerdk for updates and behind-the-scenes content 💬 Got questions or feedback? We'd love to hear from you — drop us a message anytime!

    28 min.

  8. 23-07-2021

    #018 - Special Episode - How to plan a charter flight to Baku in under 24 hours

    Welcome to this special episode of the Travel + Loyalty Podcast. Special because it is an episode born out of the European Football Championship and how football fans have been able to see the great achievements by the Danish national team live until it ended in London. When Denmark won 1/8-Final against Wales in Amsterdam, then a thought started in the head of Frederik Svitzer. He had just arranged flights from Sønderborg to Amsterdam and now he was thinking about how to arrange a flight to the Quarter Final in Baku, Azerbaijan between Denmark and .Check Republic.  It was now under 6 days until the Quarter Final kick off… We have talked to Frederik and how his  travel company Skilejrskole, that normally sends people on ski holidays, now plans football trips. Also we talked to Stinne Dalsø, who is COO at Great Dane Airlines and lastly Tine Lyhne Bonde, who was one of the pilots on the actual flight. So enjoy this special episode on how many football fans could get to see Euro 2020 live i Baku. Thank you for listening - we sincerely appreciate your time! Visit Great Dane Airlines: www.greatdaneairlines.dk Visit Skilejrskole: www.skilejrskole.dk Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk If you enjoyed this episode, don’t forget to: ✅ Subscribe to stay updated with future interviews and insights ⭐ Rate & Review the show — it really helps us grow 📢 Follow us on social @insideflyerdk for updates and behind-the-scenes content 💬 Got questions or feedback? We'd love to hear from you — drop us a message anytime!

    43 min.
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Info

The Travel + Loyalty podcast is your source of industry news, interviews and you get information that you can use in your travel life. It is all about travel and loyalty.

Informatie

  • Maker
    Henrik Olsen
  • Jaren actief
    2021 - 2026
  • Afleveringen
    25
  • Beoordeling
    Veilig
  • Copyright
    © 2026 Travel + Loyalty
  • Website van aflevering
    Travel + Loyalty