Zooming in on Hate

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In Zooming in on Hate, we dive into the complex world of hate speech and disinformation, connecting with leading voices from law enforcement, academia, civil society, policy, tech, and platforms. Together, we explore the causes, real-world impacts, and innovative solutions to make online spaces safer and more transparent.

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#43 Is Disinformation Really the Problem?

In this episode of Zooming in on Hate, we turn the microphone around a little. Host Jordy Nijenhuis joins Vivian Gerrand, his co-author on a new policy brief examining responses to disinformation at the local level. The research formed part of an Australian-led project exploring the relationship between disinformation, polarisation and violent extremism, drawing on approaches and practitioner experiences from around the world. Together, Jordy and Vivian discuss: whether framing disinformation primarily as an information problem is holding us back why fact-checking matters, but cannot address grievance, fear or belonging on its own how outrage has become embedded in the business model of online platforms why some narratives feel emotionally true even when their factual basis is weak what violent extremism research can teach us about disinformation why local communities offer an important space for intervention the role of trusted messengers, including teachers, sports coaches, hairdressers and other community figures why trust needs to be built before a crisis happens the difference between prevention, disruption and recovery why short-term project funding makes long-term resilience difficult how storytelling, emotional literacy, civic literacy and critical thinking can complement media literacy and what practitioners and policymakers can actually start doing differently A central theme runs throughout the conversation: if disinformation exploits real grievances, simply correcting the information cannot be the whole solution. You can find the policy brief here.
29 apr

#42 Digital Rights and Democratic Resilience in Africa’s Online Space

In this episode of Zooming in on Hate, we speak with Charlie Ngounou, Data, Digital & Technology expert and Founder of AfroLeadership NGO, about the intersection of digital rights, governance, and online harms in African contexts. We explore: how online spaces amplify both freedom of expression and harmful content the role of anonymity in accelerating hate speech and disinformation the impact of weak or fragmented legal frameworks across African countries the realities of digital inequality and access barriers the use of internet shutdowns and censorship as political tools the opportunities digital platforms create for civic engagement and economic participation and the structural challenges civil society faces in responding to online harms Charlie also highlights a critical point: online spaces often mirror offline realities—meaning that addressing hate speech and disinformation requires strengthening democratic systems beyond the digital sphere. This episode offers a vital perspective on global digital inequalities and the need for inclusive, context-sensitive approaches to regulation and digital governance.
29 apr

#41 Mega Tech and Mega Hate in the Post-Democratic Digital Age

In this episode of Zooming in on Hate, we speak with Prof. Anna Krasteva, Professor of Political Sciences and Migration Studies at New Bulgarian University and part of the Policy and Citizens’ Observatory. Recorded during the INACH Summit in Sofia, the conversation reflects on the changing relationship between technology, politics, and democracy. Together, we discuss: the early promise of the internet as a space for digital citizenship how online platforms have shifted from civic participation to polarization and hate the rise of fake media ecosystems and misleading information environments how online hate can translate into real-world mobilization the transformation of Twitter into X why platform leadership matters for democratic culture and how civil society can respond to the growing imbalance between civic internet and hate internet This episode asks a big question: if the digital revolution once promised more democracy, what happens when the same tools are increasingly used to undermine it?
29 apr

#40 Resisting Organised Hate in Ireland’s Digital Age

In this episode of Zooming in on Hate, we speak with Mark Malone from the Hope and Courage Collective about the evolving landscape of online hate and community responses in Ireland. We explore: how anti-migrant narratives and conspiracy theories spread across social media the growing role of private online groups and influencer ecosystems how online hate translates into offline intimidation and violence the interplay between economic frustration and targeted scapegoating the transnational dimension of far-right narratives and networks the challenges of holding platforms accountable and how communities are organizing to resist division and build resilience Mark also reflects on the importance of shifting the conversation—from content moderation alone to broader questions of power, democracy, and platform responsibility. At its core, this episode highlights a crucial insight: resisting hate is not only about reacting to it—but about strengthening communities before it takes hold.
29 apr

#39 Civil Society Under Pressure in Slovakia

In this episode of Zooming in on Hate, we speak with Petra Kováčiková, Monitoring Specialist and Head of Data at DigIQ, about the current landscape for civil society in Slovakia. As NGOs face increasing scrutiny, new legal requirements, and shrinking funding opportunities, their role in supporting democratic resilience becomes even more critical. Together, we discuss: the rise of anti-NGO rhetoric and its impact on public trust new legislation affecting transparency and operations of civil society how NGOs are coping with funding challenges and administrative burdens the realities of monitoring and reporting online hate speech why platform responses remain inconsistent across Europe early experiences with Digital Services Act implementation and the importance of media literacy and youth engagement as long-term solutions Despite the pressure, civil society organizations continue to play a crucial role—building resilience, supporting communities, and filling gaps where institutions fall short.
24 apr

#38 A Hard-Won Victory for LGBTQ+ Protection in Bulgaria

In this episode of Zooming in on Hate, we speak with Simeon Vasilev, founder of the GLAS Foundation, about a major step forward for LGBTQ+ rights in Bulgaria. Following nearly two decades of advocacy, Bulgaria amended its criminal code to include sexual orientation as an aggravating factor in hate crimes—a milestone achievement for the community and its allies. Together, we explore: the long road to legal recognition of LGBTQ+ hate crime the key moments and strategies that made this reform possible the importance of persistence and coalition-building what this change means for LGBTQ+ people in Bulgaria the ongoing work needed to ensure proper implementation and how civil society continues to support victims and build resilience While challenges remain, this episode highlights what can be achieved through sustained effort, collaboration, and belief in change.
24 apr

#37 When Hate Becomes Atmosphere

In this episode of Zooming in on Hate, we speak with Cvijeta Senta, Programme Council Member at Human Rights House Zagreb, about the evolving landscape of online hate in Croatia—and how it increasingly manifests offline. Together, we explore: how online hate speech is shaping public behaviour and cultural spaces the normalization of extremist narratives and symbols attacks on festivals, activists, and minority communities the psychological impact on those monitoring hate speech daily the challenges civil society faces in responding to escalating hostility the current state of Digital Services Act implementation in Croatia and why collaboration between institutions, platforms, and civil society is essential This conversation highlights a critical shift: when hate becomes normalized, it no longer needs to be loud to be powerful—it becomes part of the atmosphere.
23 apr

#36 At the Epicenter

In this episode of Zooming in on Hate, we speak with Bardhyl Jashari, Director of Metamorphosis Foundation, about disinformation and hate speech in North Macedonia. Bardhyl shares how sustained disinformation campaigns—often linked to foreign influence—are shaping public discourse, eroding trust in institutions, and deepening societal divisions. These campaigns don’t always operate directly, but instead subtly exploit identity, history, and existing tensions to influence public opinion. Together, Lydia and Bardhyl discuss: how disinformation campaigns operate in waves around key political moments the link between disinformation, hate speech, and societal fragmentation how inter-ethnic tensions are amplified through manipulated narratives the challenges civil society organisations face in building trust the role of fact-checking, prebunking, and regional collaboration why media literacy and critical thinking are essential—but long-term solutions how AI can support civil society in identifying harmful content and what the Digital Services Act might mean beyond the EU This episode highlights how disinformation is not just a media issue—but a societal and security challenge that requires a coordinated, whole-of-society response.

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In Zooming in on Hate, we dive into the complex world of hate speech and disinformation, connecting with leading voices from law enforcement, academia, civil society, policy, tech, and platforms. Together, we explore the causes, real-world impacts, and innovative solutions to make online spaces safer and more transparent.

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Zooming in on Hate