Contractor Evolution

Breakthrough Academy
Contractor Evolution

Breakthrough Academy presents Contractor Evolution. In this show we unpack the systems, tactics, and skills you need to take your fast-growing contracting business to the next level. If you’re here to learn what it takes to scale up, work less, and increase profitability, you’ve come to the right place. Stay tuned to learn what separates the new breed of contractor from the old school, and welcome to your ultimate guide to the business of contracting.

  1. 13 HR AGO

    186. Steal These Prioritization Methods to Get More Done - Harry Max and Wes Bright

    Grab your free copy of the Max Priorities Pyramid and start sorting your priorities today: https://trybta.com/DLEP186   Register for the Contractor Growth Method Web Class on November 20th, spaces are limited: https://trybta.com/CGM-CE   To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP186   How good are you at prioritization in your business?   It’s ok. You can be honest.   The truth is that prioritization seems straightforward, but in reality it’s much more complex than it appears, especially in the context of a business like yours - which is inherently dynamic, ever-changing, and unpredictable.    Issues come out of nowhere. Circumstances change. People quit. Clients cancel. Unexpected weather roles through.   How are you supposed to get anything done when you’re constantly putting out fires?   Our guests today have some practical strategies that can help.   Harry Max is the author of Managing Priorities: How to Create Better Plans and Make Smarter Decisions. And Wes Bright is his partner at Peak Priorities. They consult with some of the biggest companies in tech, and today, they're going to level up our priority management toolbox in a major way.   Episode highlights:- Learn what makes prioritization so hard and what systems and tools you can use to get better at it.- Understand the frameworks Harry Max recommends in his book, Managing Priorities: How to Create Better Plans and Make Smarter Decisions.- Get practical prioritization tips from two consultants who work with the biggest companies in tech including Apple, Google and Microsoft.       See omnystudio.com/listener for privacy information.

    1h 5m
  2. 23 OCT

    183. Turn Your Field Staff Into Customer Service Pros - Mark Matteson

    Register for the Contractor Growth Method Web Class on November 20th, spaces are limited: https://trybta.com/CGM-CE   To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP183    To get the your copy of the Freedom From Fear eBook, click here: https://sparkingsuccess.net/fgfff/     Here’s a question you’ve probably pondered before.   Do your technicians, laborers, and field staff excel at customer service?   Do they know how to build rapport? De-escalate an angry customer? Can they upsell and bring in more revenue for the company?   The fact is, whether you like it or not, your reputation, and the success of your business, depends on the people you have out on the front lines.   Our guest on the show today is Mark Matteson. He’s a personal development speaker and author of 6 books, including his best-seller Freedom From Fear.   Before the big stages, though, Mark spent the first half of his career in the field as an HVAC tech and salesperson. He translated those formative years into a customer service excellence curriculum he teaches to many of the biggest HVAC companies on the continent.    And today he’s going to teach us how to get our whole team aligned around providing exceptional customer service at every stage of the buyer journey. Episode Highlights: Hear from Mark Matteson, HVAC tech and sales rep turned personal development speaker and best-selling author of Freedom From Fear, about the importance of embedding customer service excellence into every part of your business. Get a walkthrough of the customer service excellence curriculum Mark teaches to many of the biggest HVAC companies in North America. Learn how to recognize and let go of the fears holding you back in business and in life. See omnystudio.com/listener for privacy information.

    1h 8m
  3. 16 OCT

    182. Matt Risinger’s Secrets to Team Building - Matt Risinger

    Get a downloadable copy of Matt Risinger's Team Building Tactics here: https://trybta.com/DLEP182    Register for the Contractor Growth Method Web Class on November 20th, spaces are limited: https://trybta.com/CGM-CE   To learn more about Breakthrough Academy, click here: https://trybta.com/PCEP182    Ever wonder how an industry titan recruits and retains top talent?   Before creating his 1.1 million subscriber YouTube channel dedicated to building science, Matt Risinger worked as a recruiter for a national builder, where he learned the tactics and skills he would use to assemble his incredible teams at both Risingerbuild and The Build Show.    And today, he’s back on the show to teach you how to do it, too.    We talk about how to get great applicants in the door, tips for behavioral interviewing, the right questions to ask (and which ones to NOT), how to retain talent for the long haul, and how to know when and why to let someone go.   This is a Masterclass in human resources for construction and trades with one of the most trusted names in the industry.   Episode Highlights:- Learn the tactics and skills Matt Risinger used to build the exceptional teams that allowed RisingerBuild and The Build Show to grow into the industry titans they are today.- Hear about Matt’s experience working as a recruiter for a national builder earlier in his career and how the experience shaped his current recruitment practices.- Get Matt’s take on how to know when it’s time to let someone go, and how to approach the conversation professionally.         See omnystudio.com/listener for privacy information.

    1h 9m

About

Breakthrough Academy presents Contractor Evolution. In this show we unpack the systems, tactics, and skills you need to take your fast-growing contracting business to the next level. If you’re here to learn what it takes to scale up, work less, and increase profitability, you’ve come to the right place. Stay tuned to learn what separates the new breed of contractor from the old school, and welcome to your ultimate guide to the business of contracting.

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