82 episodes

Design Thinking 101: Learning, Leading, and Applying Design Thinking

Design Thinking 101 helps listeners learn about design-driven innovation, connect design thinking to strategy and action, and explore learning from challenges overcome while applying design thinking and related innovation approaches.

You'll hear design practitioners' stories, lessons, ideas, resources, and tips. Our guests share insights on how to deliver results with design thinking in business, social innovation, education, design, government, healthcare and other fields.

Design Thinking 101 Dawan Stanford

    • Arts
    • 3.0 • 1 Rating

Design Thinking 101: Learning, Leading, and Applying Design Thinking

Design Thinking 101 helps listeners learn about design-driven innovation, connect design thinking to strategy and action, and explore learning from challenges overcome while applying design thinking and related innovation approaches.

You'll hear design practitioners' stories, lessons, ideas, resources, and tips. Our guests share insights on how to deliver results with design thinking in business, social innovation, education, design, government, healthcare and other fields.

    Trauma-informed Design + Social Work + Design Teams with Rachael Dietkus — DT101 E81

    Trauma-informed Design + Social Work + Design Teams with Rachael Dietkus — DT101 E81

    Dennis Lenard is the CEO at Creative Navy. We talk about user experience, navigating rough design waters, and design leadership.
    Listen in to learn more about:
    User experience (UX) and User interface (UI) design
    UX in the healthcare industry
    The role “people politics” plays in the design process
    Mistakes made when it comes to leading design teams
    A good design team leader’s qualities
    Working through challenging moments in the design process
    Our Guest

    • 40 min
    Trauma-informed Design + Social Work + Design Teams with Rachael Dietkus — DT101 E81

    Trauma-informed Design + Social Work + Design Teams with Rachael Dietkus — DT101 E81

    Rachael Dietkus is a clinical social worker and certified trauma professional dedicated to trauma-responsive practices in design. We talk about trauma-informed design, social work, and why design teams need a social worker.
    Listen to learn about:
    The intersection of design and social work Trauma-informed design Resources for designers looking to be more trauma-responsive in their work The benefits of including social workers on design teams Social Workers Who Design  
    Our Guest
    Rachael Dietkus is a social worker immersed in design. She is a licensed clinical social worker, design researcher, and strategist, with experience in the non-profit space, federal government, and higher education. Rachael is deeply committed to trauma-informed and trauma-responsive design practices and is the founder of Social Workers Who Design.
     
    Show Highlights
    [02:21] Rachael’s undergraduate studies in photography and art design.
    [02:59] The Sociology 101 course that changed everything.
    [03:50] Working on the abolition of the death penalty in Illinois helped Rachael to see the intersection between social justice and the creative world.
    [05:14] The hunger for more intersectionality and collaboration between disciplines.
    [06:11] Her work with the Champaign-Urbana Design Organization was another chance to experience that creative collaboration.
    [07:37] Rachael’s natural gravitation toward social justice projects.
    [08:16] Championing the need for social workers on design teams, and for trauma-informed design.
    [09:22] What does it mean to be trauma-informed in the context of design?
    [10:40] The six guiding principles of trauma-informed care used in the U.S.
    [14:02] Defining trauma in the context of design.
    [15:31] Rachael shares a personal story of trauma.
    [20:30] Rachael talks about Tad Hirsch’s article comparing the design research process and aspects of psychotherapy.
    [21:04] The potential darker side of rapport-building during the design process.
    [26:19] Ways that designers can practice their way into being more trauma-responsive.
    [27:11] Books for learning more about trauma.
    [31:58] Getting asked to do workshops and trainings on trauma-informed design.
    [36:01] The importance of practice and evolving in one’s design work.
    [37:27] Seeing design through a social work lens.
    [40:31] What is social work?
    [41:57] Becoming an ambassador for social work and social workers.
    [43:07] The interesting similarities between human-centered design and social work.
    [43:54] The benefits of having a social worker on a design team.
    [48:44] Social workers can be the bridge to the people being served.
    [49:48] Social workers are often already there in the design problem spaces doing the work.
    [50:56] Rachael talks about Social Workers Who Design.
    [55:38] Social workers are, by necessity, system designers because they work within complex systems.
     
     
    Links
    Rachael on LinkedIn
    Rachael on Women Talk Design
    Social Workers Who Design
    Social Workers Who Design on Instagram
    Trauma-Informed Design with Rachael Dietkus and Sarah Fathallah
    Siebel Center for Design
    Healing Community: Trauma-Informed Design with Rachael Dietkus
    Trauma-Informed Design with Glennette Clark and Rachael Dietkus
    Design Lab with Bon Ku podcast: Ep 17: Trauma Responsive Design | Rachael Dietkus
    Design Thinking for Social Workers: Creating a New Competency: Rachael Dietkus, Lisa Mercer, and Rachel Switzky
    Practicing Without a License: Design Research as Psychotherapy
     
    Book Recommendations:
    Trauma Stewardship: An Everyday Guide to Caring for Self While Caring for Others, by Laura van Dernoot Lipsky
    My Grandmother’s Hands, by Resmaa Menakem
    What Happened to You?: Conversations on Trauma, Resilience, and Healing, by Oprah Winfrey and Dr Bruce Perry
    Decolonizing Trauma Work: Indigenous Stories and Strategies, By Renee Linklater
    Healing Developmental Trauma: How Early Trauma Affects Self-Regulation, Self-Image, and the Capacity for

    • 1 hr 1 min
    UX Research + Research Teams + UX Camp DC with Glenette Clark — DT101 E80

    UX Research + Research Teams + UX Camp DC with Glenette Clark — DT101 E80

    Glenette Clark is a UX researcher and an entrepreneur. We talk about UX research, research teams, and UX Camp DC.
    Listen to learn about:
    UX research — What is it?
    The U.S. Digital Service
    Onboarding new team members
    Trauma-informed research and design
    UXCamp DC and the unconference format
    Our Guest
    Glennette Clark is a design researcher at United States Digital Service. She brings human-centered design practices to federal agencies including U.S. Citizenship and Immigration

    • 45 min
    Three Little Words for Better (Business) Relationships // ALD 008 — Ep79

    Three Little Words for Better (Business) Relationships // ALD 008 — Ep79

    Thank you for listening to this Ask Like a Designer episode of the Design Thinking 101 Podcast.
    This episode is about the tremendous power in three little words and a superpower for people who want to think and solve like a designer: listening.
    This episode is based on this article: ALD008 // Three Little Words for Better (Business) Relationship. Read the article and others like it on Fluid Hive’s Ask Like a Designer.
    In these short Ask Like a Designer episodes on the Design Thinking 101 podcast, you’ll find new ways to explore the show’s stories and ideas about design-driven innovation. I’ll share methods, templates, and ideas that have worked in my practice in teaching.
    What did you think of this episode? Please send your questions, suggestions, and guest ideas to Dawan and the Fluid Hive team. 
    Cheers ~ Dawan
    Design Thinking 101 Podcast Host
    President, Fluid Hive
     
    Show Highlights
    [00:56] It is listening, not love, that is at the core of a strong relationship.
    [01:16] The three little words: tell me more.
    [01:47] Why “tell me more” is so powerful.
    [01:56] “Tell me more” is better than “why.”
    [02:36] The importance of good listening.
    [02:50] There are many ways of using and phrasing “tell me more.”
    [02:55] When someone stops talking.
    [03:15] Parroting the other’s words.
    [03:33] Parrot questions.
    [03:51] Long silences can encourage someone to keep talking.
    [04:14] Spotlighting the other’s silences.
    [04:42] Noticing changes.
    [05:07] Listening is different from interviewing, advising, or negotiating.
    [05:25] When we listen, we learn.
    [05:50] Designing an event means creating an environment for good listening.
    [06:06] Listening is not passive
    [06:12] Listening is fundamental to design.
    [06:35] Free Ask Like a Designer tool to help you practice “tell me more” and in turn, become a better listener.
     
    Design Thinking 101 Learning — Courses and More
    Design Thinking 101 Learning helps people learn, lead and apply design-driven innovation. Each training course focuses on a different collection of actions and skills critical to using design thinking effectively and getting the results you seek.
    Please join me in the first course, Design Thinking 101 — Framing: Creating Better Solutions by Finding More Valuable Problems to Solve. 
    Each course is structured to help your innovation actions create what you need for the people you serve, your organization and yourself.
     
    Other Design Thinking 101 Episodes You Might Like
     Ask Like a Designer — DT101 E61
    Design, and One Question to Rule Them All // ALD 002 — DT101 E63
    There Are No Problems Worth Solving — Only Questions Worth Asking // ALD 003 — DT101 E65
    Your Good-Life OS: Designing a System for Living Well and Peak Performance // ALD 004 — DT101 E67
    The Swiss-Army Lives of How-Might-We Questions // ALD 005 — DT 101 E69
    Designing Facilitation: A System for Creating and Leading Exceptional Events // ALD 006 — DT101 E73
    The Innovation Saboteur’s Handbook // ALD 007 – DT101 E77

    • 8 min
    Design Council UK + Systemic Design + Design in Government with Cat Drew — DT101 E78

    Design Council UK + Systemic Design + Design in Government with Cat Drew — DT101 E78

    Cat Drew is the chief design officer at the Design Council. We talk about the role and work of Design Council, systemic design, and the shifting role of design and government and communities.
    Listen in to learn more about:
    Design Council’s work
    The frameworks Design Council has developed
    The Design Economy
    How designers can learn from non-designers who are practicing design out in their local communities
    Asset-based design
    Speculative design
    Amble, a small fishing village in the UK

    • 48 min
    The Innovation Saboteur’s Handbook // ALD 007 — DT101 E77

    The Innovation Saboteur’s Handbook // ALD 007 — DT101 E77

    This episode is about sabotaging innovation projects. You’ll learn new ways to get in your own way and everyone else’s.
    This episode is based on this article: ALD007 // The Innovation Saboteur’s Handbook. Read the article and download a guide to sabotage proofing innovation projects. You don’t want anyone to steal your destructive glory. You’ll find more articles like these on Fluid Hive’s Ask Like a Designer.
    Thank you for listening to this Ask Like a Designer episode of the Design Thinking

    • 9 min

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