Tech for Business

Computer Integration Technologies (CIT)

Overwhelmed by technology acronyms? Stressing about cybersecurity? Join team members from CIT and their guests as they discuss technology for small to medium businesses.

  1. Shaping Cybersecurity: Educating the Next Generation

    2 days ago

    Shaping Cybersecurity: Educating the Next Generation

    On the Tech for Business podcast, Collin (Manager of Solutions Engineering at ThreatLocker) and Nate (Director of Cybersecurity at CIT) discuss how to build cybersecurity awareness and secure habits earlier—especially in K–12 and universities—based on Colin’s dark web presentations showing frequent compromises in education. They explore generational shifts as kids adopt internet-connected devices earlier, the need to normalize fundamentals like password management, passphrases, password managers, and MFA/2FA (even for gaming accounts), and the growing importance of social engineering and spotting AI deepfakes. The group debates who should own curriculum standards, notes North Dakota’s requirement for at least one computer science or cybersecurity course to graduate, and considers “digital citizenship,” parent responsibility, and the role of schools, industry, and regulation. They also discuss improving workplace onboarding and training through better access controls and aptitude-based, personalized education. 00:00 Meet the Guests 00:46 Why Youth Cyber Matters 03:53 Campus Reality Check 05:56 Kids Tech Skills Gap 08:33 Gaming as Security Hook 10:51 Curriculum Needs Updating 13:26 Digital Citizenship Debate 15:12 Parents Schools and Equity 17:34 Regulation and Age Checks 21:45 Core Fundamentals to Teach 22:18 Passphrases Basics 22:40 Deepfakes And Social Engineering 24:26 Social Media Risks For Kids 25:53 Spotting Tech Skill Gaps 27:25 Curiosity As A Tech Signal 28:42 Parenting Misinformation Lessons 30:23 Rethinking Security Training 33:17 Tools Over Awareness Alone 36:15 Aptitude Tests And Personalization 40:24 Curriculum And Who Decides 41:08 Big Tech Shaping Education 43:51 Wrap Up And Next Episode

    44 min
  2. Build your AI Morning Routine

    3 Jun

    Build your AI Morning Routine

    Kelsey (AI Operations Coordinator at CIT) and Kyle (President & CEO) explain how they built an AI “morning briefing” and daily recap workflow that functions like an executive assistant, pulling context from connected tools such as Outlook/365, Teams, Monday.com or Notion, SharePoint, and a ticketing system. Kyle describes using Claude Code with simple slash commands (e.g., /morning and /daily recap) to surface meetings, open tasks, priorities, and prep context, then updating to-dos throughout the day to avoid relying on an inbox as a task list. They demonstrate Claude’s integrations, scheduled briefings, and “skills,” clarify skills vs. agents (and token/cost benefits), and discuss persistent memory via tools like Monday/Notion. They share a universal setup guide and prompt template, touch on security/governance cautions, and briefly explain OpenClaw and its risks. 00:00 Morning Briefing Intro 00:30 Building an AI Assistant 01:30 Morning and Daily Recap 03:44 Inbox Overload Problem 05:16 Live Demo Setup 05:29 Connecting Work Tools 07:03 Skills Explained 09:59 Agents vs Skills 14:18 Morning Briefing Walkthrough 15:17 Persistent Memory Systems 17:29 Email and Schedule Highlights 18:53 Tickets and File Examples 19:36 Manual vs Auto Memory 24:40 Choosing Notion or Monday 30:37 Make It Exist Then Good 30:57 Next Skill Idea Triaging 31:45 Cited AI Summaries 32:22 Universal Setup Guide 33:02 Tool Stack Options 33:43 Add Personal Sparkle 35:48 Data Governance PSA 38:25 Setup Paths and Automation 39:03 Cowork and Agent Actions 40:38 Copilot and Platform Roadmap 47:13 Prompt Template Walkthrough 50:00 OpenClaw Explained 53:36 Sandboxing and Safety 58:13 Wrap Up and Resources

    1hr 1min
  3. Weekly AI News Recap

    29 Apr

    Weekly AI News Recap

    Kelsey talks with CIT President and CEO Kyle Etter about recent AI releases like GPT 5.4’s native computer control, Gemini 3.1 updates, and the shift from chatbots to agentic AI that can navigate business systems and complete real work. They discuss why IT infrastructure must now include AI governance, identity, logging, permissions, and emerging liability and insurance considerations for “digital teammates,” noting early examples like insured voice agents. Kyle advises deploying narrow, task-specific agents with strong guardrails, human-in-the-loop checks, and layered QA/security agents to reduce risk. They also cover preventing shadow AI by providing authorized business licenses, training staff to manage agents, and why ROI is increasingly driven by integrating agents into existing software and data workflows, including analysis and data cleanup. 00:00 Welcome and AI Shift 00:50 GPT 5.4 Computer Control 03:16 Governance and Liability 06:31 Designing Digital Workers 12:05 Risks and Guardrails 18:35 Jobs and Agent Managers 23:34 Stopping Shadow AI 26:04 Training and First Use Cases 28:51 AI Licensing ROI 29:35 Software Over Hardware 30:26 Agents Deliver Value 33:57 Data Cleanup With AI 36:58 Conversational Analytics 40:34 Automations Built Faster 43:34 Governance And Guardrails 44:27 Capture Ideas With Tools 48:29 AI To Do Assistant 52:03 Wrap Up And Resources

    53 min
  4. AI Live Chats: Show Me the ROI

    8 Apr

    AI Live Chats: Show Me the ROI

    In this third LinkedIn Live AI chat, Kelsey and Todd discuss how to define and prove AI ROI, arguing many AI projects fail due to poorly defined returns beyond simple time-savings. They distinguish AI activity from AI value, stressing goal-driven, iterative adoption and measurable milestones executives and CFOs can trust—typically cost savings (growth without headcount) or revenue impact (more leads, faster launches, higher win rates). They walk through ROI approaches for practical scenarios including SOP creation and searchable copilots, marketing email HTML generation, new-hire self-serve process help, AI-assisted RFP drafting, job descriptions and onboarding templates, automated revenue-report narratives, customer success call recaps, contract review prep, and meeting-to-action-item pipelines, emphasizing reduced rework, fewer dropped tasks, better decisions, improved customer satisfaction and retention, and lowered legal and operational costs. 00:00 Live Chat Kickoff 00:14 Defining AI ROI 01:39 Activity Versus Value 02:33 Proving ROI to CFOs 04:19 Measuring After the Fact 06:04 ROI Scenario Challenge 06:42 SOPs and Process Consistency 09:36 Marketing Email Automation 10:49 Onboarding and New Hire Support 12:53 Sales RFP Drafting 13:58 HR Docs and Consistency 15:44 Finance Reporting Summaries 18:55 Customer Success Recaps 20:27 Legal Contract Review 22:06 Meeting Actions and Accountability 24:00 Todd’s ROI Tips 26:02 Wrap Up and Next Episode

    27 min
  5. AI Live Chats: The Prompt Doctor

    24 Mar

    AI Live Chats: The Prompt Doctor

    In this LinkedIn Live episode, host Kelsey and Todd discuss how to improve AI workflow results by moving beyond vague prompts like “write me a marketing email” and using an iterative approach. Todd shares the CRIT framework (Context, Role, Interview, Task), recommends prompting AI to ask clarifying questions one at a time, and stresses specifying desired outputs such as a Word document, table, or executive summary. They demo a prompt-building tool called Prompt Cowboy and discuss using screenshots or PDFs to extract, simplify, or reformat information, including translating legal documents into plain English. The conversation highlights governance concerns such as AI memory, paid vs. unpaid tools, and avoiding sensitive data like PII, employee information, financials, and health details. Todd also mentions agents for specialized compliance use cases and a voice tool called Whisper Flow for capturing ideas while away from a keyboard. 00:00 Welcome and Setup 00:55 Why Prompts Fail 01:49 CRIT Prompt Framework 04:10 Handling Complex Requests 05:50 Prompt Cowboy Demo 07:58 Iterative Prompting Tips 10:32 Screenshots and Privacy 16:23 Everyday Business Use Cases 19:04 Saved Prompts Debate 26:44 Agents and Compliance 27:53 Wrap Up and Voice Tools 30:05 Outro and Next Episode

    30 min
  6. Tech insights from GENIANS

    18 Mar

    Tech insights from GENIANS

    Kyle (CEO & President at CIT) and Brett (VP of Technical Sales at Genians) join us to discuss recurring and emerging security challenges, including protecting the inside of the network, visibility into who and what is connected, and meeting audit requirements in regulated industries like credit unions and manufacturing. They discuss how VPN zero-days and compromises render perimeter-only defenses insufficient, emphasizing network access control (NAC), device trust policies, alerts, segmentation, and zero-trust principles such as least privilege. They note many organizations lack accurate asset inventories and are surprised by the number of connected devices, including rogue or unmanaged equipment. For prioritization, they recommend starting with core best practices (firewalls, EDR, MFA) and moving toward NAC and ZTNA-style remote access as VPN risk increases. They also cover budget and complexity barriers, product overlap, analysis paralysis, and practical AI adoption examples like Slack AI and Microsoft Copilot for search. Learn more about Genians: https://www.citsolutions.net/about-computer-integration-technologies/partners/genians/ 00:00 Security Challenges Today 01:18 Inside Network Threats 03:14 VPN Zero Days Defense 04:13 Why Problems Persist 08:40 Prioritizing Security Steps 10:50 Budget and Complexity Barriers 13:34 Hidden Devices Discovery 18:05 Common Missteps and Overlap 19:48 Practical AI Use Cases 24:08 Action Steps and Wrap Up

    29 min
  7. AI Live Chats: Enhancing Business Operations

    11 Mar

    AI Live Chats: Enhancing Business Operations

    In the first AI Live chat on LinkedIn, Kelsey interviews CIT President and CEO Kyle about how he uses Claude Code as an agent-based executive assistant running locally on his MacBook. Kyle describes building MCP connectors into business systems like Halo (ticketing/PSA), NetSuite (financials), email, and team chats, plus using “skills” that load only when needed to save tokens and cost. He explains how he prompts in plain language while the AI helps build the setup, and shares examples like generating daily “morning” and end-of-day recaps, creating customer health summaries, and quickly producing spreadsheets to identify inactive customers by correlating invoicing and support data. They discuss rapid shifts in AI-assisted coding, data quality checks, ROI, and how AI may transform roles more than replace them. 00:00 Welcome And Setup 00:47 CEO Nighttime AI Habits 01:45 Building A Local Agent 03:44 Daily Workflow With Claude 05:11 Plain Language Development 07:37 Claude For Everyone 08:54 Skills And MCP Explained 14:19 AI Writing Software Shift 16:59 Productivity ROI Examples 19:56 Quick Hit Use Cases 20:55 Voice Notes to Tasks 21:19 Instant Customer Checkins 23:14 Reengaging Stale Accounts 26:21 Access Permissions and Data Quality 28:07 Validating AI Outputs 29:28 Cost Value and Key Users 31:44 Daily Recap Replacing Dashboards 33:37 Agents and the Future of Work 36:05 Replacing vs Transforming Roles 41:35 Adoption Advice and Wrap Up

    44 min
  8. South Korea's Basic AI Act

    4 Mar

    South Korea's Basic AI Act

    Human Oversight, Transparency & What It Means for Global AI Regulation In this episode, Todd (COO & CISO) and Nate (Director of Cybersecurity) to discuss South Korea’s new AI Basic Act and what it signals for AI regulation globally. They outline the law’s focus on guardrails such as mandatory disclosure when AI is used, clear labeling of AI-generated content, human oversight in high-impact areas (like healthcare and critical infrastructure), and explainability around how AI-driven decisions are made. The conversation compares South Korea’s approach as a middle ground between the EU’s stricter governance (EU AI Act) and the US’s current emphasis on innovation and some AI deregulation, while noting the US has limited election-related rules around deepfakes. They discuss real-world risks like AI errors in allergen data, misleading or harmful AI content, and business impacts including compliance pressure, the importance of human validation, and maintaining an inventory of where AI is used to address “shadow AI.” They also note that South Korea’s fines appear relatively small compared to EU-style penalties, and that broader impact will depend on enforcement and how regulations evolve over the next several years. 00:00 AI Regulation Kickoff 00:26 South Korea AI Act Basics 01:17 Transparency and Labeling Rules 02:22 Elections and Deepfakes 03:21 Real World Risk Examples 04:39 Global Approaches EU US Korea 05:41 How Global Rules Shift 07:20 US Policy Tensions and Lawsuits 09:00 Business Compliance and Fines 10:10 Explainable AI in Banking 11:16 Regulated Marketing Disclosures 13:23 Shadow AI and Inventories 14:33 Explainable AI Expectations 14:46 Disclosure and AI Skepticism 15:50 AI in Customer Delivery 16:29 Code Risk and Accountability 17:18 Hallucinations in Compliance 18:03 Human in the Loop 18:59 Leadership and Validation 19:50 High Stakes Decisions 20:59 Regulation and Enforcement 21:34 Wrap Up and Next Episode

    22 min
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About

Overwhelmed by technology acronyms? Stressing about cybersecurity? Join team members from CIT and their guests as they discuss technology for small to medium businesses.

Information

  • Creator
    Computer Integration Technologies (CIT)
  • Years Active
    2022 - 2026
  • Episodes
    183
  • Rating
    Clean
  • Copyright
    © CIT 2023
  • Show Website
    Tech for Business