ACTA, NON VERBA

Mercedes Mansilla

Welcome to the Acta Non Verba podcast. I'm Mechi, and here we'll talk about business, freelance, mindset, education, mental health, life, personal growth, and everything to help you overcome your fears, know yourself, and create the life and career of your dreams. Each episode aims to provide you with motivation, inspiration, and advice to take control, achieve your goals and elevate your life, so you can take action, because we believe in Deeds, not words. Episodes in English & Spanish Every week!

  1. 03/08/2025

    The 3 Things you need to do to turn leads into RAVING FANS

    The 3 Things You Need to Do to Turn Leads into RAVING FANS What do burnt eggs and a soggy toast have to do with your customer journey? In this solo episode, I break down how a disappointing breakfast experience sparked the ultimate marketing insight: if you want to turn expensive leads (hello, rising CPAs) into loyal, high-LTV customers… there are only 3 things you need to get right. Whether you’re running a funnel, selling a service, or managing an eCommerce brand — this episode walks you through the full journey from lead capture to post-purchase, and how to engineer brand love at every stage. I cover: The 3 core stages of the customer lifecycle that most brands fumble How to increase retention, reduce churn, and boost LTV (without touching your ad spend) Where most businesses lose trust — and how to fix it fast Why “overdelivery” is the most underutilized growth strategy Real talk about brand experience, expectations, and what makes or breaks loyalty If you’ve been pouring money into lead generation and feel like you’re bleeding cash on the backend… this episode is your roadmap to smarter, more profitable customer journeys. — 📍 Work with me or explore my content: https://www.mercedesmansilla.com 📍 Connect with me on Instagram: https://www.instagram.com/mermansilla 📍 Watch on YouTube: https://www.youtube.com/@mercedesmansilla 📍 Subscribe to the podcast wherever you listen.

    24 min
  2. 02/04/2025

    Why Every Setback in Business is a Chance to Test and Grow

    In today’s episode, I share an update on my journey of obtaining Italian citizenship and the lessons I’ve learned that parallel marketing strategies, particularly around resilience and testing. Life and business often throw obstacles our way, and just like in marketing, we need to try different approaches, tweak what isn’t working, and keep testing until we find what fits. I’m also diving into the power of A/B testing and how it can be applied beyond marketing campaigns—whether it’s for ads, funnels, or even life decisions. The key takeaway? It’s not over until it works, and persistence pays off. Here’s what we cover in this episode: • The power of resilience and how setbacks can teach us important lessons for business. • How my journey toward Italian citizenship mirrors the process of A/B testing in marketing. • The importance of always having a Plan B (and C, D, and so on) in life and business. • A sneak peek into my next episode where we dive deeper into the importance of A/B testing for marketing campaigns and business growth. Connect with Me: • Instagram • TikTok • LinkedIn • YouTube • Spotify • Apple Podcasts In this episode, I remind you that every setback is an opportunity to learn and refine your approach—whether you’re chasing a personal dream or growing your business. Don’t give up; keep testing and adjusting until you find what works. Stay tuned for the next episode where we’ll dive deeper into A/B testing and why it’s a game changer for entrepreneurs!

    17 min

About

Welcome to the Acta Non Verba podcast. I'm Mechi, and here we'll talk about business, freelance, mindset, education, mental health, life, personal growth, and everything to help you overcome your fears, know yourself, and create the life and career of your dreams. Each episode aims to provide you with motivation, inspiration, and advice to take control, achieve your goals and elevate your life, so you can take action, because we believe in Deeds, not words. Episodes in English & Spanish Every week!