Slight Reliability Stephen Townshend

In Episode 80 Niall Murphy talked about the need for SREs to be better at articulating the value of our work. In this episode I'm joined by ex-Googler and Engineering Director (SRE) at Culture Amp Artem Yakimenko about how we might achieve this.We discuss both quantifiable and qualitative approaches including leveraging the untapped data in support tickets, customer sentiment and rankings, the relationship between finance and performance, the link between user design and performance, and so m...

In the world of SRE we constantly talk about defining SLOs, but what about evolving them over time? This week I chat with SRE Tech Lead Dom Finn about just that. We cover the relationship between reliability and user analytics, latency classes as a way to speak SLOs with business stakeholders, the role of NFRs and how the thresholds differ from SLOs, and much more.Books mentioned in the episode:The Beginning of Infinity: Explanations That Transform the WorldBy David Deutchhttps://www.amazon.c...

This week I talk about the impact of SaaS-first technology strategies on the work of an SRE. I pose questions about observability, ownership, on-call, and how much control we have over reliability.You can find the Bleeding Tech blog on Medium: https://medium.com/@stownshendYou can find Stephen at:LinkedIn: https://www.linkedin.com/in/stephentownshend/Twitter: https://twitter.com/the_kiwi_sreYouTube: https://www.youtube.com/c/SlightReliabilityInstagram: https://www.instagram.com/slight_reliabi...

This week I chat with Dan Slimmon about applying the approach doctors use to treat patient symptoms during incident response.You can find Dan's blog at https://blog.danslimmon.com/ or connect with him on LinkedIn here: https://www.linkedin.com/in/danslimmon/You can find the official Slight Reliability podcast website at: https://slightreliability.com/You can find Stephen at:LinkedIn: https://www.linkedin.com/in/stephentownshend/Twitter: https://twitter.com/the_kiwi_sreYouTube: https://www.you...

This week I hear about all things Kubernetes from Komodor CTO and co-founder Itiel Shwartz. We chat about the promise that was made when Kubernetes first entered the industry, the challenge of getting developers engaged and capable of working in Kubernetes, my hate/hate relationship with Helm but its important contribution to the Kubernetes project, Kubernetes observability, and so much more.You can find the Kubernetes for Humans podcast here:https://komodor.com/blog/the-kubernetes-for-humans...

This week I sit down and have a discussion with Amin Astaneh (from Certo Modo) about CI/CD. We cover the power of the standard change as a way to navigate ITIL while still implementing DevOps practices, what to monitor to make your CI/CD observable, single piece flow, testing in production, and so much more.You can find Amin on his company website https://certomodo.io, LinkedIn: https://www.linkedin.com/in/aminastaneh/ and Twitter: https://twitter.com/aastanehYou can find the official Slight ...