On Aon

Aon

"On Aon" offers conversations between Risk Capital and Human Capital experts and guests about the Risk and People issues impacting businesses around the world. Each episode provides unique insights to help industry experts make better decisions across Trade, Technology, Weather and Workforce.

  1. Resilience as a Growth Strategy: Inside Aon’s Resilience Quotient

    3 DAYS AGO

    Resilience as a Growth Strategy: Inside Aon’s Resilience Quotient

    In this first Global Insight episode of On Aon, Bridget Gainer, chief public affairs officer at Aon, is joined by Dan Foy from Gallup to explore how leaders can use resilience as a platform for smarter growth. Drawing on insights from Davos and the development of Aon’s new Resilience Quotient (ARQ), they unpack how combining economic data with sentiment creates clearer signals amidst rising volatility. Together, they explain why organizations that understand both their exposure and their capacity to adapt are better positioned to make confident decisions, invest wisely and unlock long‑term performance. Key Takeaways: The ability to adapt, respond and make confident decisions is emerging as a competitive differentiator, one that shapes investment choices, talent strategy and long‑term performance.Aon’s Resilience Quotient pairs objective risk indicators with Gallup’s global sentiment data to illuminate how societies, institutions and workforces experience disruption. This combination reveals underlying strengths that can accelerate growth.Institutional strength, employee engagement and societal confidence shape how effectively organizations can adopt new technologies, navigate policy shifts and seize emerging opportunities.   Experts in this episode: • Bridget Gainer — Chief Public Affairs Officer, Aon  • Dan Foy — U.S. Business Leader for Global Research, Gallup  Key moments: (3:50) Complexity and volatility are not temporary conditions. (8:05) What we've done with Aon’s Resilience Quotient is one attempt to really try and bring that data together in a way that helps decision makers evaluate what are the true underlying factors. (17:20) Turning trust into something that can be quantified changes how leaders make critical operational decisions. Additional Resources: Aon at Davos: A Spirit of Dialogue and Renewed Cooperation Aon’s Resilience Quotient   Soundbites:    Bridget Gainer: “Resilience can’t just be defensive anymore. It has to enhance decision quality, adaptability and long-term performance.” Dan Foy: “Engagement isn’t soft — it’s measurable, it’s movable and it changes how organizations adapt to disruption.”

    22 min
  2. 16/12/2025

    How Leaders Stay Ahead: Balancing Risk and Strategic Choices

    On Aon — Episode 98 How Leaders Stay Ahead: Balancing Risk and Strategic Choices In this episode of On Aon, Aaron Olson, executive vice president for  Aon's Enterprise Client Group and co-author of the book Strategy and Change: Finding Opportunity in Disruption Through Insight, Choice and Risk, is joined by co-authors Richard Waterer, Aon's global risk consulting leader, and Ward Ching, Aon’s managing director of global risk finance. Together, they explore what it takes for leaders to stay ahead in a world of volatility — sharing approaches to balance risk, embrace change and uncover new paths for growth and innovation. Key takeaways: Aaron, Richard and Ward explore three key themes: Insight – To succeed, organizations must strengthen pattern recognition and systems thinking to surface blind spots and assumptions before they turn into costly errors.Choice – Business leaders need to focus on improving strategic choices and understand the impact of each decision to ensure every choice supports their goals.Risk – Rather than avoiding risk, organizations can harness it as a catalyst for growth — aligning risk appetite, feedback from incidents and execution so organizations can move boldly and adapt quickly.Experts in this episode: Aaron Olson —  Executive Vice President, Enterprise Client Group, AonRichard Waterer — Global Risk Consulting Leader, Commercial Risk, AonWard Ching — Managing Director, Global Risk Finance, AonKey moments: (3:34) Aaron explains the concepts of insight, choice and risk — critical capabilities for navigating disruptive change that leaders and organizations will need to build. (5:53) Ward highlights how we have moved from the information age to the digital age, where information is being curated in fundamentally new ways, which reshapes the way leaders need to think about strategic choice and disruption.    (10:20) Richard explains how risk has often been misunderstood as something to avoid when it can be seen as a driver of insight and opportunity. Additional Resources: Strategy and Change: Finding Opportunity in Disruption Through Insight, Choice and Risk Findings from Aon’s Global Risk Management Survey   Soundbites Richard Waterer: “So the idea is simple by clearly defining how much risk an organization is willing to take. You don't just draw a line between danger and safety, you actually create a runway for innovation and growth.” Aaron Olson: “We have found...during times of disruptive change, insight becomes particularly important, both the use of analytics to understand and evaluate situations and the importance of addressing and considering blind spots.”

    16 min
  3. 02/12/2025

    Risk and Resilience in the Age of Autonomous Vehicles

    On Aon — Episode 97   Risk and Resilience in the Age of Autonomous Vehicles Autonomous vehicles and self-driving technology are no longer futuristic — they’re transforming how we move today. As adoption accelerates worldwide, insurers face a new set of risks and opportunities. Jillian Slyfield, Aon’s global chief innovation officer and global technology and digital economy leader, joins David Carlson, global industrials and manufacturing leader, to discuss key industry partnerships and the regulatory challenges shaping ride technology.   Key Takeaways: Autonomous vehicles are moving from testing phases to everyday use, creating new considerations for transportation and risk management.Insurers now face the challenge of balancing multiple forms of liability — including product, auto and cyber — as technology reshapes mobility.Data is important as both a risk and an asset. Who collects it, who owns it and how it can be used will all be key, as will balancing the privacy issues around it.   Experts in this episode: Jillian Slyfield — Global Chief Innovation Officer and Global Technology and Digital Economy Leader, AonDavid Carlson — Global Industrials and Manufacturing Leader, Aon   Key moments:   0:45 The autonomous vehicles (AV) sector is expanding quickly — the industry is projected to grow from just over $100 billion in 2021 to more than $2 trillion by 2030, impacting how we think about mobility, risk and insurance.   10:40 The collection of data from autonomous vehicles will lead the way to better underwriting and faster claims adjudication in insurance. However, a big unresolved issue is who owns and can access this data.   15:00 Collaboration among insurers, brokers, fleet operators, OEMs and AV tech creators is at an all-time high and is critical to managing emerging risks.   Additional Resources: Article: Navigating Risk in Transportation and Logistics: Gearing Up for Big Transitions | Aon Report: Findings from Aon's Global Risk Management Survey | Tenth Edition   Soundbites:    Jillian Slyfield: “But coverage is changing. I wouldn't say that we need new forms of coverage, but we do need to think differently about the coverage that's in place and how to put it together in the best possible way. Sometimes we say it's like a jigsaw puzzle. Let's make sure the pieces are in the right places.”   David Carlson: “The reality is people are still car enthusiasts. People love to drive cars still. That's just a reality. And so, I think in time, these things will evolve and we'll see more adoption.”

    19 min
  4. 20/11/2025

    Opportunities in a Changing Market — What Risk Buyers Need to Know

    On Aon — Episode 96 Opportunities in a Changing Market — What Risk Buyers Need to Know   November 20, 2025 420 words … about a minute read What’s new: In the latest episode of On Aon, Global Chief Broking Officer Cynthia Beveridge and Global Chief Claims Officer Mona Barnes discuss emerging trends in the commercial risk market as it heads towards the January renewals period. They discuss how the market is becoming increasingly fragmented and explain the factors driving recent developments in claims, including heightened natural catastrophe exposures, macroeconomic and geopolitical pressures, rising cyber ransomware incidents and adverse litigation trends currently unfolding in the U.S. Experts in this episode: Cynthia Beveridge — Global Chief Broking Officer, Commercial Risk, AonMona Barnes — Global Chief Claims Officer, Commercial Risk, AonKey Takeaways: As organizations approach January renewals, they must adapt to a fragmented and rapidly evolving insurance market by reviewing and strengthening their risk programs.Despite generally favorable pricing, risk buyers face rising claims complexity and costs driven by natural catastrophes, inflation and adverse litigation trends.Success in today’s environment depends on close collaboration with claims advocates and leveraging insurer performance data to build resilient strategies for emerging risks.Key moments: (2:01) Insurers are generally growth-focused, competing aggressively and are looking to differentiate themselves through pricing, terms and risk improvement support. (4:17) Natural catastrophes, increasing ransomware severity, macroeconomic pressures and adverse litigation trends are shaping claims trends. (8:48) The growing availability of data and alternative sources of capital such as parametric, captives, catastrophe bonds, multiyear structured and facultative solutions are helping clients. Soundbites: Cynthia Beveridge “Capacity has increased across much of the market during 2025. It's flowing in from both traditional insurers and the reinsurance market, but notably it's fragmented. While most placements can achieve full tower limits, the towers are really compromised. It's comprised of more insurers and more segments.” Mona Barnes “Claims inflation is contributing to increasing costs of everyday items as companies are looking to recoup losses by raising prices on all items, including food, housing and medical care — as well as insurance.” Listen for more: The “On Aon” podcast is available on Spotify, Simplecast and Apple Podcasts (iTunes) More Like This: Q3 2025: Global Insurance Market Overview Aon’s Global Risk Management Survey Cyber and E&O: Pricing Holds, but Market Momentum is Shifting 4 Strategies to Navigate Insurance Claims Trends Optimizing Your Property Program: How to Use a Soft Market to Build Resilience

    18 min
  5. 06/11/2025

    Turning Climate Risk into Strategic Resilience

    On Aon — Episode 95   Title: Turning Climate Risk into Strategic Resilience In the latest episode of On Aon, Liz Henderson, global head of climate risk advisory, and Tracy-Lee Kus, CEO of Aon's Global Broking Center, discuss the urgent topic of climate risk and resilience. As climate-related events grow more frequent and severe, they’re reshaping insurance costs, regulations and business operations. Liz and Tracy-Lee explore how Aon is responding with innovation to help clients navigate this increasingly complex risk environment. They also highlight why resilience in organizational strategy is no longer optional, but imperative for sustainable growth.   Experts in this episode: Liz Henderson — Global Head of Climate Risk Advisory, AonTracy-Lee Kus — Chief Executive Officer, Global Broking Center, Aon   Key Takeaways: Climate resilience is now a board-level priority and becoming increasingly important to business strategy and the insurance sector.Regional regulations are causing organizations to adapt their risk strategies.Aon has heavily invested in advanced analytics and climate modeling to empower clients with a complete and actionable view of their climate risk, supporting better decisions and long-term resilience strategies.   Key moments:   (03:10) With organizations facing increased climate risk, Aon is focusing on how it match risk to the right price and measure the impact and benefit of resilience for our clients.   (05:10) California and the EU are leading the way when it comes to climate-related regulation and can provide an indication on what measures other countries and regions will be adopting in the coming years..   (07:50) Aon’s analyzers — like the Climate Risk Monitor —  help clients to quantify their exposures and anticipate what the climate-driven disruptions could be for their business.   Soundbites: Liz Henderson: “The one thing that we always say around climate risk is that it's both a risk in and of itself as it drives weather volatility, but it is also a risk amplifier across an organization, whether that's through your workforce, health and wellbeing, supply chain, etc.”   Tracy-Lee Kus: “Our strategies themselves are now focused on helping clients to use disclosure, not just for compliance, but as a catalyst for resilience, capital access, and stakeholder trust.”   Listen for more: The “On Aon” podcast is available on Spotify, Simplecast and Apple Podcasts (iTunes)   More Like This: Findings from Aon’s Global Risk Management Survey Climate Change: Evolving Property Risk to Resilience Steering Trade and Supply Chains Amid Weather Challenges

    11 min
  6. 21/10/2025

    What’s Driving Global Benefits Strategy Today

    October 21, 2025 435 words…about a minute read   What’s new:  In the latest episode of On Aon, Vice President of Global Benefits Kathryn Davis and Global Business Development Director of Global Benefits Celine Ng tong examine the findings from two important Aon reports: the 2025 Global Benefit Trends Study and the 2026 Global Medical Trend Rate Report.   The Global Benefits Trends Study highlights how multinational organisations are reshaping their benefits strategies by focusing more on employee value, controlling costs and improving global oversight.   We also spotlight the 2026 Global Medical Trend Rates Report, which details that even as global inflation cools in some markets, health care costs remain under significant pressure and have become a pervasive business challenge.   Experts in this episode: Kathryn Davis — Vice President, Global Benefits, AonCéline Ng tong — Global Business Development Director, Global Benefits, Aon   Key Takeaways:  Multinational businesses are making employee benefits more meaningful and visible, with a strong emphasis on transparency and providing greater choice.Effective governance is a top priority, with businesses using data, engaging senior stakeholders and applying disciplined change management to implement benefit strategies.Technology, including AI, is increasingly used to personalize benefits and enhance employee experience, helping businesses deliver greater value.Medical benefit cost growth is slowing and may be plateauing globally, but aging workforces are expected to drive ongoing increases in both medical and retirement benefit expenses.   Key Moments: (1:05) The results of the Global Benefits Trends Survey reveal where employers focusing when it comes to their benefit programs and how they can enhance their programs in the eyes of employees. (4:22) The Global Medical Trend Rate Report shows a decrease in the topline rate for a second consecutive year, to 9.8%, from 10% last year. But with costs having gone up so much in recent years, what aren’t employers looking at when they look at spend? (8:12) An aging population has ripple effects throughout a company’s health, wealth and talent strategies. Higher healthcare costs, combined with higher salaried employees mean higher costs overall.   Soundbites: Céline Ng tong “Number one, a big strategic focus on how do we do more and how do we enhance the perception of our benefits programs in the eyes of our employees.”   Kathryn Davis “We may have finally hit the peak in medical trend, or at least that we're starting to plateau on a global level. So maybe (it is) time that we stop hyper focusing on cost containment from just medical inflation.”   Listen for more: The “On Aon” podcast is available on Spotify, Simplecast and Apple Podcasts (iTunes)   More Like This: 2025 Global Benefits Trends Study The Global Medical Trend Rates Report 2026 5 Data-Driven Ways HR Can Optimize Costs Building a Global Benefits Identity in an Era of Cost Containment

    11 min
  7. 07/10/2025

    A New Era of Resilience: Aon’s Global Risk Management Survey

    In this episode of On Aon, Joe Peiser, CEO of Commercial Risk, and Richard Waterer, Global Risk Consulting Leader, unpack the major findings from Aon’s 2025 Global Risk Management Survey — and what Risk Management leaders can do to remain resilient in the face of increasingly systemic and interconnected risks. They explore the critical role of analytics in understanding evolving threats and highlight three traits that distinguish highly resilient organizations: insight, agility and collaboration.   Key Takeaways: Many of the top risks in Aon’s Global Risk Management Survey are broad and interconnected, impacting multiple areas of business.Cyber Risk remains the top concern globally. The rapid adoption of AI is intensifying risk complexity. Artificial Intelligence is itself a top 10 future risk.A persistent gap exists between risk awareness and action. Organizations, need better data and analytics to build accurate risk profiles.Resilient organizations are those that can quantify exposures, optimize capital allocation and embed risk strategy into decision making.   Experts in this episode: (Host) Joe Peiser, CEO, Commercial Risk at AonRichard Waterer, Global Risk Consulting Leader at Aon   Key moments:   (1:12) The top 10 risks in our 2025 Global Risk Management Survey had some surprising and not-so-surprising results. Cyber Risk and Increasing Competition continue to rank highly, while Geopolitical Volatility made a significant jump.   (4:14) The risks cited are systemic and interconnected. Their impact is widespread and can be felt across the company.   (8:37) Highly resilient companies need three things to set themselves apart — insight, agility and collaboration.   Additional Resources: Findings from Aon’s Global Risk Management Survey 5 Ways to Position Risk Capital as a Value Driver AI and Workforce Skills: Who Should Act and Why Now? 5 Top Trends for Risk Capital in 2025   Soundbites: Joe Peiser: “Business leaders can't simply manage more risk by intuition. They really need the tools and the insights from those tools to interpret today's landscape and make decisions that help them survive and thrive.”   Richard Waterer: “We were surprised to see Attracting and Retaining Top Talent fall out of this year's top 10. When you consider the challenges being brought about by workforces today, for example, healthcare costs in North America, new legislation on pay transparency in EMEA, you can understand why talent is a complex and costly issue for leaders.

    13 min
  8. 30/09/2025

    Better Being: The Longevity Shift — Rethinking Aging in the Modern Workplace

    On Aon — Episode 92   Title: The Longevity Shift: Rethinking Aging in the Modern Workplace   In the latest episode of Better Being, we examine longevity and how it is becoming an important topic for businesses. Susan Fanning, Aon’s Head of Wellbeing for Asia-Pacific, and Professor Andrea Maier from the National University of Singapore examine how, as people live longer healthier lives, businesses can foster a diverse and dynamic workplace by harnessing the expertise of older employees.   Key Takeaways: The distinction between “healthspan” (the number of years of good health) and lifespan (how long someone lives) is crucial — as is working to reduce the gap between the two.There is a common misconception that aging equals decline. Prof Maier explains that, while most people experience some poor health, much of the aging process is within our control.Employers have a significant role in promoting longevity by adopting proactive approaches to employee health. This includes considering biological age when determining job roles.   Experts in this episode: Susan Fanning — Head of Wellbeing Solutions, APAC, Aon (Host)Prof Andrea Maier — National University of Singapore   Key moments:   (2:15) Some of our lifestyle habits are so poor that they will have a detrimental effect on our health and lifespans.   (8:00) Rather than insisting on an abrupt end to a working life, it’s better for employers and employees to have a gradual “step-down” process.   (14:55) A switch in careers every 20 years or so will open people up to experiences of different topics, different workforces and different ways of working.     Additional Resources: 3 Strategies to Improve Career Outcomes for Older Employees Workplace Wellbeing | Aon   Soundbites: Prof Andrea Maier: “So I would say it's not only a medical revolution, but it's societal revolution. And there was also a cultural revolution we are changing.”   Susan Fanning: So, as we're seeing in terms of healthspans and lifespans increase, we're also starting to see that retirement systems as well as healthcare systems are coming under pressure.

    22 min

About

"On Aon" offers conversations between Risk Capital and Human Capital experts and guests about the Risk and People issues impacting businesses around the world. Each episode provides unique insights to help industry experts make better decisions across Trade, Technology, Weather and Workforce.