Brazen and Bold: Real, Raw, and Radically Honest Conversations for Entrepreneurs and Small Business Leaders

Heather Harris

Welcome to Brazen and Bold—the podcast that dares to say what others won't. Hosted by Heather Harris, a behind-the-scenes powerhouse at Spark Pro Global, this show is your go-to space for real, raw, and radically honest conversations with entrepreneurs, salon owners, and business leaders who are rewriting the rules of success. Each week, we pull back the curtain on what it actually takes to build a business—and a life—you're obsessed with. From game-changing wins to "why did nobody warn me about this?" disasters, we're covering it all. Whether you're a salon owner ready to scale, a small business CEO learning to lead, or a creative founder tired of the BS, you'll find strategies, stories, and straight talk that help you grow with confidence. Expect guest interviews packed with bold lessons, behind-the-scenes insights, and actionable takeaways—plus a few laughs and "did-they-really-just-say-that?" moments along the way. If you're ready to ditch perfection, own your CEO role, and build a business with brazen confidence—hit play. Perfect for: Salon owners, service-based entrepreneurs, and small business leaders (5-50 employees) Learn: Business growth strategies, leadership lessons, and real-life entrepreneurial stories Want more? Visit https://sparkproglobal.com/getstarted to get connected.

  1. 2 days ago ·  Video

    The Future of Salons: AI, Innovation, and Human Connection with Sam Brocato

    What does it take to stay relevant, innovative, and inspired after 54 years in the beauty industry? In this episode of Brazen & Bold, Heather Harris sits down with NAHA Lifetime Achievement Award winner, salon owner, educator, inventor, and industry visionary Sam Brocato. From dropping out of high school and building a multi-million-dollar salon company to pioneering AI-powered business systems, Sam shares the lessons that helped him thrive through decades of industry change. Together, they discuss: •⁠  ⁠The mindset that fuels lifelong success •⁠  ⁠Why curiosity is more important than talent •⁠  ⁠How AI is transforming salon operations •⁠  ⁠The future of human connection in beauty •⁠  ⁠The business metrics every salon owner should know •⁠  ⁠Why the beauty industry is more secure than most people think •⁠  ⁠How technology can create more time for creativity and guest experience Whether you're a salon owner, stylist, educator, or entrepreneur, this conversation will challenge the way you think about business, innovation, and what's possible in the years ahead. Listen now and discover why the future belongs to those who stay curious. 🌐 Sam Brocato Salon: www.sambrocatosalon.com 🌐 Together Beauty: www.togetherbeauty.com Follow Sam: 📸 Instagram — https://www.instagram.com/sambrocato/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    57 min
  2. 26 May ·  Video

    From One Chair to Four Locations: How Lisa Sanger Built Wild Olive Without Losing Her Mind (Or Her Culture)

    What does it actually take to scale a salon from one location to four without losing your culture, your team, or your sanity? In this episode of Brazen and Bold, Heather Harris sits down with Lisa Sanger of Wild Olive Salon — a multi-location, multi-million dollar salon brand in North Carolina — to break down the real strategies behind sustainable salon growth. Lisa shares her biggest leadership mistakes, how she structures weekly team check-ins, why she separates commission from leadership pay, and the systems she uses to track stylist performance without micromanaging. She also opens up about building salon culture across multiple locations, identifying future leaders, retaining long-term team members, and balancing business ownership with family life. 🌐 Wild Olive Salon: https://wildolivesalon.com/ 📸 Wild Olive Salon Instagram: https://www.instagram.com/wildolivesalon/ Follow Lisa: 📸 Instagram — https://www.instagram.com/lisa_wildolivesalon/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    54 min
  3. 20 May ·  Video

    Leadership Through Loss & Reinvention with Christopher Cody Hartle

    In this raw, funny, and deeply honest conversation, Heather sits down with Christopher Hartle from The Refine Network to talk about entrepreneurship, leadership, divorce, identity, mental health, addiction, growth, and what happens when the business you built no longer aligns with the life you want to live. From hilarious stories about getting fired for barricading a boss's house with Christmas trees to navigating the emotional reality of dissolving both a marriage and a seven-figure salon brand, this episode explores the human side of leadership that nobody talks about enough. They discuss: •⁠  ⁠Running a business with your spouse •⁠  ⁠Leadership during personal crisis •⁠  ⁠Why transparency matters with teams •⁠  ⁠Growth, reinvention, and identity shifts •⁠  ⁠Addiction, numbing, and emotional clarity •⁠  ⁠Building businesses that align with your values •⁠  ⁠What it really means to evolve as a leader This episode is vulnerable, hilarious, insightful, and incredibly real. 🌐 The Refine Network: https://www.therefinenetwork.com/ 🌐 Anagen 11: https://www.anagen11.com/ Follow Christopher: 📸 Instagram — https://www.instagram.com/christophercodyhartl/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    57 min
  4. 30 Apr ·  Video

    Stop Being the Bottleneck: How to Delegate, Scale, and Finally Lead

    If you've ever whispered to yourself "I just want my life back" — this episode is for you. Lauren Gartland of Inspiring Champions sits down with Heather and Lucy of Spark Pro Global for a raw, no-fluff conversation about what it actually takes to stop doing everything yourself and start leading like the CEO you are. From panic attacks mid-client to doubling profit margins, Heather and Lucy share the real stories, the hard lessons, and the practical steps that helped them — and the salon owners they serve — reclaim their time, their energy, and their businesses. In this episode, you'll learn: •⁠  ⁠Which tasks salon owners should never be doing themselves (hint: most of it is on your phone) •⁠  ⁠How to find hidden revenue already sitting in your salon software — untouched •⁠  ⁠What delegation actually looks like in practice, not just in theory •⁠  ⁠Why the biggest ceiling in your business might be you — and what to do about it Whether you're running a 5-chair salon or a multi-location operation, this conversation will challenge the way you think about your role, your time, and what becomes possible when you finally get out of your own way. 🌐 Inspiring Champions: https://www.inspiringchampions.com/ Follow Lauren: 📸 Inspiring Champions — https://www.instagram.com/inspiringchampions/?hl=en 📸 Lauren — https://www.instagram.com/gartland.lauren/?hl=en 🔗 LinkedIn — https://www.linkedin.com/in/lauren-gartland-0aa19a26/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    1hr 1min
  5. 22 Apr ·  Video

    From $200 and a Dream: How Anne Marie Krainich Built a Culture-First Salon Empire

    What does it take to go from a recently divorced single mom with a few hundred dollars to running a multi-location, award-winning luxury salon? Anne Marie Krainich, founder of Ottalaus Salon in Salt Lake City, Utah, joins Heather Harris on Brazen and Bold to pull back the curtain on all of it. The messy middle, the Monday she almost quit, and the systems that quietly made her unstoppable. Anne Marie shares how she went from behind the chair five days a week to leading a team across two locations, why she closes her salon one Monday a month for education and why the numbers actually support it, and how her team's passion for their own culture earned them a spot on Salon Today's Top 200 list. She also opens up about the Fearless Project, her nonprofit work empowering women coming out of domestic abuse and homelessness, and why the word fearless is at the heart of everything she does. If you're a salon owner who wants to build something meaningful, lead a team that truly loves coming to work, and stop running your business on gut feeling alone, this one is for you. 🌐 Ottalaus Salon: https://www.ottalaus.com/ Follow AnneMarie: 🔗 LinkedIn — https://www.linkedin.com/in/annemarie-krainich/ 📸 Instagram — https://www.instagram.com/annemarie_ottalaus/ 📘 Facebook — https://www.facebook.com/annemarie.krainich/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    50 min
  6. 17 Apr ·  Video

    From Burnt Out to Bought Out: Nikki Le on Selling Her Salon & Building Her Leadership Legacy

    What does it actually feel like to own a salon? Spoiler: it's a rollercoaster — and nobody tells you that before you sign the lease. In this episode of Brazen and Bold, host Heather Harris sits down with salon business coach, consultant, and former salon owner Nikki Le of Nikki Le Consultancy for a candid, no-fluff conversation that every salon owner needs to hear. Nikki opens up about what it really took to grow, scale, and ultimately sell her Virginia-based salon, Statements — and the leadership lessons she learned the hard way along the way. From chain-smoking on the way home to realizing she'd built something worth passing on, Nikki doesn't hold back. In this episode you'll learn: •⁠  ⁠Why salon owner burnout is not a sign of failure — it's a signal you've hit a lid that's ready to be pushed past •⁠  ⁠The internal and external team structure every salon owner needs (yes, including a CPA and a coach) •⁠  ⁠How energy leads the room — and what to do when you can't bring your best •⁠  ⁠The 3-year plan + 2-year buyout framework Nikki used to transition her salon to new ownership •⁠  ⁠Why isolating as a leader is one of the most dangerous things you can do •⁠  ⁠All about the Elevé Leadership Retreat in Tulum — a transformational experience designed just for salon owners Whether you're drowning in the day-to-day, thinking about your salon exit strategy, or just need someone to remind you that you're not alone — this episode is your permission slip to breathe, reset, and go again. Keywords: salon owner burnout, selling a salon, salon leadership development, salon business coach, hair salon team building, salon HR, salon exit strategy, delegation for salon owners, salon owner community, Elevé retreat Tulum, Nikki Le Consultancy, Brazen and Bold podcast 🌐 Nikki Le: www.nikkileretreats.com www.nikkileconsultancy.com Follow Nikki: 📸 Instagram — https://www.instagram.com/nikkileconsultancy/ 📘 Facebook — https://www.facebook.com/nikki.le.737/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    56 min
  7. 9 Apr ·  Video

    The Truth About Why Salon Owners Stay Overwhelmed (And How to Fix It)

    In this special webinar-turned-podcast episode, Heather Harris (CEO of Spark Pro Global) and Lucy Randall (COO) join Brigette Sobus, founder of Power & Joy Coaching Academy, for a powerful conversation on what it really takes to grow a profitable, sustainable salon. Hosted by Brigette, this conversation dives into how salon owners can step into their CEO role, increase revenue, and reduce overwhelm by leveraging delegation, data, and consistent marketing systems. Brigette brings her expertise in helping owners build self-led salons, guiding a thoughtful discussion that blends mindset, strategy, and real-world application. Heather shares her personal journey from overwhelmed salon owner to building scalable systems through delegation, while Lucy breaks down how to turn salon data into clear, actionable marketing strategies that drive real growth. If you've ever felt like you're doing everything yourself, this episode will show you how to reclaim your time, lead with intention, and grow with more freedom, clarity, and profitability. 🌐 Power & Joy Coaching Academy: https://powerandjoycoachingacademy.com/ Follow Brigette: 📸 Instagram — https://www.instagram.com/coachbrigettesobus/?hl=en 🔗 LinkedIn — https://www.linkedin.com/in/brigettesobus/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

    52 min

Ratings & Reviews

5
out of 5
4 Ratings

About

Welcome to Brazen and Bold—the podcast that dares to say what others won't. Hosted by Heather Harris, a behind-the-scenes powerhouse at Spark Pro Global, this show is your go-to space for real, raw, and radically honest conversations with entrepreneurs, salon owners, and business leaders who are rewriting the rules of success. Each week, we pull back the curtain on what it actually takes to build a business—and a life—you're obsessed with. From game-changing wins to "why did nobody warn me about this?" disasters, we're covering it all. Whether you're a salon owner ready to scale, a small business CEO learning to lead, or a creative founder tired of the BS, you'll find strategies, stories, and straight talk that help you grow with confidence. Expect guest interviews packed with bold lessons, behind-the-scenes insights, and actionable takeaways—plus a few laughs and "did-they-really-just-say-that?" moments along the way. If you're ready to ditch perfection, own your CEO role, and build a business with brazen confidence—hit play. Perfect for: Salon owners, service-based entrepreneurs, and small business leaders (5-50 employees) Learn: Business growth strategies, leadership lessons, and real-life entrepreneurial stories Want more? Visit https://sparkproglobal.com/getstarted to get connected.