CRM Soundbytes

Catherine Quiambao
  • 5.0 (1)
  • MARKETING

CRM Soundbytes is a micro-podcast where CRM and retention experts share quick, powerful insights on what actually drives growth. From boosting retention and LTV to using AI in email marketing, each episode delivers practical ideas you can apply right away—in just a few minutes.I’m your host, Catherine Quiambao. I’ve spent more than 20 years in marketing, starting in brand marketing and communications, and more recently focusing on email marketing, CRM, and customer retention. I started this podcast because some of the best insights in marketing don’t need a 60-minute interview. Sometimes all you need are a few sharp ideas from people doing great work in the field.Three questions. One expert. Let’s jump in.

Episodes

  1. 6 DAYS AGO

    CRM Soundbytes Trailer

    Welcome to CRM Soundbytes, the micro-podcast where CRM and retention experts share quick insights on what actually drives growth. In each episode of CRM Soundbytes, I’ll ask one expert three simple questions about retention, lifetime value, and how they’re using AI in their email marketing workflows — all designed to give you practical ideas you can apply right away. Three questions. One expert. Let’s jump in. Let's jump in! If you’re interested in smarter retention, higher LTV, and better email marketing strategies, be sure to follow the show. Thanks for listening, and I’ll see you in the next Soundbyte!

    1 min

  2. 6 DAYS AGO

    01. Melanie Balke: How Your Post-Purchase Funnel Can Double Your Customer Retention

    Most brands overlook the secret to boosting customer lifetime value your post-purchase experience.  Melanie Balke, founder of The Email Marketers, reveals the counterintuitive moves that turn one-time buyers into loyal fans and dramatically increase revenue.  A Klaviyo Master Partner serving 8-9 figure brands, she helps ecommerce, SaaS, and B2B companies turn email and SMS into powerful revenue and retention channels. Her clients include brands like Forbes, Outer Furniture, Automobili Pininfarina, Almond Cow, and NERD Skincare. Your next customer is waiting, hit play now. If you’re interested in smarter retention, higher LTV, and better email marketing strategies, be sure to follow the show. Thanks for listening, and I’ll see you in the next Soundbyte!

    4 min
  • 2 Episodes

Ratings & Reviews

About

CRM Soundbytes is a micro-podcast where CRM and retention experts share quick, powerful insights on what actually drives growth. From boosting retention and LTV to using AI in email marketing, each episode delivers practical ideas you can apply right away—in just a few minutes.I’m your host, Catherine Quiambao. I’ve spent more than 20 years in marketing, starting in brand marketing and communications, and more recently focusing on email marketing, CRM, and customer retention. I started this podcast because some of the best insights in marketing don’t need a 60-minute interview. Sometimes all you need are a few sharp ideas from people doing great work in the field.Three questions. One expert. Let’s jump in.

Information

  • Creator
    Catherine Quiambao
  • Years Active
    2K
  • Episodes
    2
  • Rating
    Clean
  • Copyright
    © 2026 CRM Soundbytes