The Digital Restaurant

Carl Orsbourn & Meredith Sandland

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UPDATED WEEKLY

5 Headlines, 5 Opinions on the latest news on restaurants, tech, & off-premise growth

27 AUG

What will Brian Niccol take from Chipotle to Starbucks?

Send us a Text Message.Support the Show.🔔 Subscribe to The Digital Restaurant Podcast and follow us on YouTube for more episodes that combine the love of food with the latest in technology. Your next restaurant tech adventure starts here!📖 Get your copy of the Delivering the Digital Restaurant books at www.theDigital.Restaurant🎤 Have Carl or Meredith come and speak at your company conference! Learn more at www.theDigital.Restaurant🎙️📰Please subscribe to our newsletter and connect with Carl &a...

27 min
12 AUG

Will restaurant traffic ever grow again?

Send us a Text Message.Can technology enhance your dining experience, or is it slowly eroding the personal touch that makes dining special? Join us as we dissect Pete Wells' provocative retirement essay and engage in a lively debate between Meredith and Carl on whether technological innovations like kiosks and mobile ordering are a blessing or a curse for the hospitality and restaurant industry. While Wells laments the loss of personal interaction, Meredith counters with compelling arguments ...

26 min
29 JUL

What can restaurants learn from the Crowdstrike crisis?

Send us a Text Message.How would your restaurant handle a massive global outage affecting millions of devices and services? On this episode of the Digital Restaurant, we dissect the recent CrowdStrike crisis, shedding light on how it exposed critical vulnerabilities across various industries, including restaurants. Learn how businesses like Starbucks took a proactive approach to turn a negative situation into a customer win by offering free coffee during the outages. We'll equip you with acti...

27 min
15 JUL

Will dashboard dining take off?

Send us a Text Message.What if a new law could make your favorite takeout significantly more expensive? Join us on this week's The Digital Restaurant as we unravel the profound impacts of Seattle's new delivery driver wage laws on local eateries. You'll uncover how a $26.40 minimum wage and additional mileage fees have led platforms like DoorDash and Uber Eats to impose a $5 surcharge, slashing delivery demand by half. We explore how restaurants like Bok Bok Fried Chicken and Biscuits are tac...

26 min
1 JUL

Will Local Kitchens succeed where others have failed?

Send us a Text Message.Support the Show.🔔 Subscribe to The Digital Restaurant Podcast and follow us on YouTube for more episodes that combine the love of food with the latest in technology. Your next restaurant tech adventure starts here!📖 Get your copy of the Delivering the Digital Restaurant books at www.theDigital.Restaurant🎤 Have Carl or Meredith come and speak at your company conference! Learn more at www.theDigital.Restaurant🎙️📰Please subscribe to our newsletter and connect with Carl &a...

23 min
17 JUN

Can music makeup the shortfall in restaurant sales in 2024?

Send us a Text Message.What if the restaurant industry isn't just facing a temporary downturn, but a fundamental shift in how it operates? Join us on this thought-provoking episode of The Digital Restaurant as we scrutinize Technomic's bearish forecast for 2024, digging into the reasons behind sluggish traffic and rising price sensitivity among consumers. Discover how cutting-edge technology helps us track these trends in real-time yet surprisingly hasn't managed to slash operational costs. W...

24 min
3 JUN

Is restaurant delivery dying? It's for sure matured into the late stage partnerships world.

Send us a Text Message.What happens when two industry giants like Amazon and Grubhub join forces? This episode unpacks the latest integration that allows Amazon customers to order directly from Grubhub via Amazon's platform. We'll explore the ripple effects this move could have on competitors like DoorDash and Uber Eats, and speculate on further collaborations that might completely reshape the food delivery landscape. Amazon's increased stake in Grubhub is a game-changer, and we dissect the b...

24 min
20 MAY

How will junk fee legislation affect food delivery?

Send us a Text Message.Discover the future of eating out without stepping foot outside your door as Meredith and I slice into the digital dining revolution. We kick off with the surprisingly sophisticated world of pizza trackers, examining whether these real-time updates truly enhance customer satisfaction or if they're just a tech gimmick. But it's not all about the tracking – we also sink our teeth into the heated debate surrounding junk fees in the restaurant industry. How will new legisla...

26 min

See All (88)

5 Headlines, 5 Opinions on the latest news on restaurants, tech, & off-premise growth

Creator

Carl Orsbourn & Meredith Sandland
Years Active

2021 - 2024
Episodes

88
Rating

Clean
Show Website

The Digital Restaurant

The Digital Restaurant

What will Brian Niccol take from Chipotle to Starbucks?

Will restaurant traffic ever grow again?

What can restaurants learn from the Crowdstrike crisis?

Will dashboard dining take off?

Will Local Kitchens succeed where others have failed?

Can music makeup the shortfall in restaurant sales in 2024?

Is restaurant delivery dying? It's for sure matured into the late stage partnerships world.

How will junk fee legislation affect food delivery?

About

Information

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The Digital Restaurant

Episodes

What will Brian Niccol take from Chipotle to Starbucks?

Will restaurant traffic ever grow again?

What can restaurants learn from the Crowdstrike crisis?

Will dashboard dining take off?

Will Local Kitchens succeed where others have failed?

Can music makeup the shortfall in restaurant sales in 2024?

Is restaurant delivery dying? It's for sure matured into the late stage partnerships world.

How will junk fee legislation affect food delivery?

About

Information

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