The Digital Restaurant Carl Orsbourn & Meredith Sandland

What triggers loyal guests? Why stored value matters? And a Panda is getting sold in Asia
All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliveringthedigitalrestaurant.com for more bonus content.

Articles mentioned in the video:
1. Which day is the most popular for loyalty triggers? Paytronix has the data! Have you joined more loyalty programs this year?
Accessible on Tuesday September 26th: http://www.paytronix.com/resources/reports/annual-loyalty-report

2. Panera continues to innovate consumer interactions with one-swipe ordering, but is it time for them to invest in the back-of-house? Has anyone else had this experience?

3. Thanx stored value changes the game. Are you willing to pre-pay for food?

4. Delivery Hero divesting out of Asia, exploring a sale of Food Panda to Grab...I this a sign of what's to come for the US?

5. HealthifyMe uses AI food recognition for calorie counting - how else could this be used?

Access the full transcript here.

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About the CREATE event:

Catch Carl and Meredith this October 1-3 in The CREATE Experience! The CREATE Experience, hosted this Oct. 1-3 in Palm Springs by Nation’s Restaurant News, is an engaging and interactive event for restaurant leaders who are looking to plug in with their peers, gain practical insights and have a relaxing retreat while they’re at it. We’ll be there hanging out in the CREATE Media Lounge, and you can come say hello in between sessions on technology, finance, customer experience, and more. Head to https://create.nrn.com for more information and to register for free.
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Voice AI, Mobile pick up lanes and getting Phygital with the Tillster Report.
All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliveringthedigitalrestaurant.com for more bonus content.


Articles mentioned in the video:
1. Voice Ordering heating up
2. Getting Phygital with Kiosks
Tillster  Phygital Index Report
3. Cloud Kitchens closing locations
4. How restaurants are using AI
5. Chick Fil'a expanding nationwide rollout of mobile pick up lanes

Access the full transcript here.
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Generative AI cookies, Catering & Pizza Vending on the rise, and Deliveroo merges fulfilment channels. All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliveringthedigitalrestaurant.com for more bonus content.

Articles mentioned in the video:
1. The ongoing rise of pizza vending 
2. Doordash building its own virtual salad brand
3. Deliveroo combining grocery & prepared food delivery 
4. Catering on the rise again 
5. Generative AI hits the cookie trade

Access the full transcript here.
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Dine in is out at McDonalds, The Losers of the Mr Beast Fight and GoTab adds $18M to the check. All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliveringthedigitalrestaurant.com for more bonus content.

Articles mentioned in the video:

1. DoorDash and Uber continue to grow?  Or do they? 
Related Articles: 
Uber Announces Results for Second Quarter 2023 
Grocery e-commerce sales will remain under pressure into 2024  


2. Consumers are specializing in channels...and restaurants are starting to, too 
Related Article:
A look at Taco Bell’s new Go Mobile design 


3. Fee fatigue likely to drive restaurant tech consolidation 
4. GoTab raises $18M 
5. Mr. Beast Burger Saga Continues...What's the impact?

Access the full transcript here. 
Our Delivering The Digital Restaurant: The Path to Digital Maturity Audiobook is now available at Audible.
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How inflation is impacting loyalty, Is big-tech stifling innovation and how is automation helping Sweetgreen see a 5 point hike in margins. 
All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliveringthedigitalrestaurant.com for more bonus content.

Articles mentioned in the video:
1. Dine Brands partners with Franklin Junction to grow internationally through virtual brands 
Related Article: Red Robin pulls the plug on MrBeast Burger and its own virtual brands 
2. Paytronix shares how restaurants are adjusting loyalty to deal with inflation 
3.  Juicer is helping restaurants communicate value to their guests 
4. Chowly's CEO pushes for ongoing restaurant tech innovation 
5.  Sweetgreen's infinite kitchen

Access the full transcript here.
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Delivery Math, Avocado Peeling and Domino's join the marketplace  party.
All these headlines and more represent our thoughts and views on the world of restaurants, technology and off premise food in our round up of last week’s hot news stories - subscribe today to The Digital Restaurant and register at www.deliveringthedigitalrestaurant.com for more bonus content.


Articles mentioned in the video:
1. Buffalo Wild Wings dropping their takeout fee
2. Domino's going forward with 3PD and Uber
3. Delivery apps have a math problem
4. Avocado peeling - the answer
5. More virtual brand culling


Access the full transcript here,
Support the show