The Roofer Show

Dave Sullivan

If you’re a Roofing Contractor looking to grow your business, make more money, and have more free time this is the podcast for you. Your host Dave Sullivan has been a successful roofing contractor for over 30 years and he shares the good, bad, and the ugly of his experience in contracting. Each week Dave interviews the industry’s top experts to pull out their best business tips and strategies that you can use to take your business to the next level. Get the answers to the questions you have to the day to day problems you face in the “real world of construction” from those that have been there and done it. Whether you have a shop of 1 or 100 there’s something here for you.

  1. 467: Is Your Roofing Website Costing You Jobs?

    17 HR AGO

    467: Is Your Roofing Website Costing You Jobs?

    EPISODE SUMMARY What actually makes a roofing website convert in 2026 — and why most contractors waste money on marketing because their foundation is weak. EPISODE DESCRIPTION Most roofing websites are built to look good. The only thing that matters is whether they generate qualified appointments. In this episode of The Roofer Show, I sit down with Cody from Hook Agency to break down what actually makes a roofing website convert in 2026. We cover: • What a roofing website is actually supposed to do • What makes a homepage convert in the first 5 seconds • Why your About page builds trust (or kills it) • Service pages and location pages (and why most contractors get this wrong) • Google Ads vs Meta Ads • The biggest DIY advertising mistakes • What transparent marketing reporting should look like • How to measure ROI the right way If you’re spending money on SEO or paid ads and not seeing results, this episode will help you rethink your foundation. Your website is the hub of your marketing. If it doesn’t convert, everything else struggles. KEY TAKEAWAYS A roofing website must confirm, build trust, and drive a clear action.Most contractors design for ego instead of conversion.Location pages are essential for local SEO.Clicks and impressions don’t matter — appointments do.DIY Google Ads without strategy wastes money.Marketing reporting must focus on ROI, not vanity metrics. RESOURCES & LINKS Hook Agency https://hookagency.com Ruby Receptionists Live, professional phone answering that converts calls into appointments theroofercoach.com/ruby (Get $150 off your first month – tell them Dave sent you) ProLine CRM Follow-up automation, quotes, updates, and review requests — done for you useproline.com (Tell them you heard about ProLine on The Roofer Show) SMA Support Inside sales and operations support so nothing falls through the cracks smasupport.us (Tell them Dave sent you) Download Dave’s Free 1-Page Business Plan https://theroofercoach.com Book a Coaching Call https://theroofercoach.com

    1h 2m
  2. 466: Boring Pays: Why Roofing Growth Without Systems Will Break Your Business

    6 FEB

    466: Boring Pays: Why Roofing Growth Without Systems Will Break Your Business

    EPISODE SUMMARY Most roofers think they need more leads. But leads don’t fix a broken roofing business — they amplify the chaos. In this episode, Dave Sullivan explains why the “boring” foundation work — answering the phone, follow-up, systems, process, and finishing jobs the right way — is what actually creates profit, control, and time off. This episode ties directly to last week’s show (Your Roofing Company Isn’t Ready for More Leads) and sets the stage for upcoming episodes on markup vs profit and what a website is really supposed to do. If you’re tired of being busy, stressed, and wondering where the money went, this is a Start Here episode. EPISODE DESCRIPTION Roofing contractors love exciting goals: more leads, more sales, bigger numbers. But here’s the truth — if your systems can’t handle growth, growth will punish you. In this episode, Dave breaks down why most roofing businesses struggle even when revenue is up and what must be fixed before you chase more leads or scale. Dave also shares a real-world lesson from a recent home renovation project and why the last 5–10% of a job — the walkthrough, closeout, and customer experience — is what actually drives 5-star reviews, referrals, and long-term brand value. This is the foundation work most contractors avoid because it feels boring — and exactly why it works. IN THIS EPISODE, YOU’LL LEARN Why more leads don’t solve broken systemsThe real job of your website (and what it’s NOT)Why speed-to-lead and live phone answering matterHow follow-up automation changes close ratesWhy most contractors struggle to convert opportunitiesThe “2-week vacation test” to see who really owns the businessWhy finishing strong is what earns reviews and referralsWhy mentoring beats one-time courses when plans change RESOURCES & LINKS Free 2026 Roofing Business Success Audit(50 yes/no questions + a score you can compare to other companies) Visit the Resources page at TheRooferCoach.comRuby ReceptionistsLive, professional phone answering that converts calls into appointments theroofercoach.com/ruby(Get $150 off your first month – tell them Dave sent you)ProLine CRMFollow-up automation, quotes, updates, and review requests — done for youli

    30 min
  3. 465: Your Roofing Company Isn’t Ready for More Leads

    30 JAN

    465: Your Roofing Company Isn’t Ready for More Leads

    EPISODE SUMMARY Most roofers think they need more leads. In reality, most have a foundation problem. In this episode, Dave Sullivan explains why missed calls, weak follow-up, messy books, and lack of planning are the real reasons roofing companies struggle — and why buying more leads only makes the problem worse. EPISODE DESCRIPTION Roofers are obsessed with leads. But more leads won’t fix a broken business. If your roofing company feels busy but broke, the problem usually isn’t marketing — it’s systems, sales process, job costing, and financial clarity. In this solo episode, Dave Sullivan walks through his Roofing Business Success Audit and One-Page Business Plan, and explains why every contractor must master the fundamentals before trying to scale. Dave breaks down: Why most roofing companies aren’t ready for growth How to improve results by raising your close rate Why missed calls and poor follow-up quietly kill profits The Three-Legged Stool: Sell Work / Do Work / Keep Score Why messy books force CPAs to file extensions How bad job costing destroys pricing and margins Why top-line revenue is vanity and profit is reality If you want a business that actually makes money — not just looks busy — this episode is your reality check. YOU’LL LEARN Why more leads won’t solve your problems How to close more deals without spending more on ads Why sales process matters more than marketing How job costing affects your pricing Why QuickBooks out-of-the-box doesn’t work for contractors How to use financial statements to make decisions Why planning beats reacting How to use the Roofing Business Audit as a diagnostic tool TIMESTAMPS 00:00 – Sponsor: Ruby Receptionists 01:25 – Busy but broke: the real problem 04:16 – Why leads aren’t the issue 05:46 – Close rate and sales fundamentals 08:05 – Back to basics (golf analogy) 09:05 – The business checkup mindset 09:49 – Sponsor: ProLine CRM 11:00 – Sell Work: sales process and follow-up 14:20 – Do Work: production and job costing 15:23 – Keep Score: financials and reports 17:06 – Why QuickBooks isn’t set up for contractors 18:09 – Bookkeeping cleanup and Tisha 19:20 – Workers’ comp and miscategorized job costs 21:25 – Sponsor: SMA Support 22:19 – Why business plans matter 23:46 – Why scaling without profit fails 26:21 – Scott Tebay story on success 27:43 – John DeLorian and annual planning 29:36 – Mike Tyson quote: planning vs reacting 32:02 – Download the Audit and Plan 33:02 – Tax season warning: extensions 34:05 – Final takeaways and contact info RESOURCES The Roofer Coach https://theroofercoach.com Free 1-Page Business Plan https://theroofercoach.com/plan 2026 Roofing Business Success Audit https://theroofercoach.com/resources/ LINKS Work with Dave / Mentoring https://theroofercoach.com/mentoring/ Free Resources https://theroofercoach.com/resources/ Text Dave (510) 612-1450 Free Strategy Call a href="https://davesullivan.as.me/free-strategy-call" rel="noopener

    35 min
  4. 464: Branding for Roofers: How to Stand Out, Charge More, and Get Cheaper Leads

    23 JAN

    464: Branding for Roofers: How to Stand Out, Charge More, and Get Cheaper Leads

    EPISODE SUMMARY Most roofers chase leads. The best roofers build a brand. In this episode, Dave and Crystal Williams explain why branding—not just ads—is what makes leads cheaper, customers more loyal, and businesses more valuable over time. EPISODE DESCRIPTION Roofers are obsessed with leads. But leads get more expensive every year — unless you build something that makes people remember you, trust you, and look for you by name. That’s called branding. In this episode, Dave Sullivan sits down with Crystal Williams of Lemon Seed Marketing to explain what branding actually means for roofing companies — and how to build it while still generating leads today. They break down: Why most roofers look the sameHow differentiation keeps you out of price warsHow mascots, billboards, trucks, and storytelling really workWhy “direct search” is the real scorecard for brandingAnd why marketing cannot fix broken operations Crystal also shares the real-world case study of Eminem Roofing and Rufus the Armadillo, showing how consistent branding helped turn a small roofing company into a dominant regional player. If you want cheaper leads, better customers, and a business that’s worth more than its trucks — this is where it starts. YOU’LL LEARN What branding actually means (it’s not your logo)Why differentiation lets you charge moreHow branding and lead gen should run togetherWhy mascots work — if you commitHow to measure branding using direct searchWhy marketing exposes bad operationsWhen it’s time to rebrandHow consistent branding lowers your cost per lead TIMESTAMPS 00:00 – Why branding matters 01:16 – What branding really is 03:45 – Storytelling and emotional connection 06:45 – Differentiation vs being a commodity 09:02 – Brand personality and origin stories 13:29 – Eminem Roofing case study 17:16 – Rufus the Armadillo and mascots 23:24 – When mascots work (and when they don’t) 29:47 – Ideal customer avatars and audits 35:21 – How to measure brand ROI 41:14 – Branding is a long-term commitment 43:09 – Why marketing can’t fix bad operations 48:15 – When to rebrand 53:45 – Final takeaways 54:19 – How to reach Crystal RESOURCES Lemon Seed Marketing https://lemonseedmarketing.com Email: hello@lemonseedmarketing.com Email: crystal@lemonseedmarketing.com LINKS Work with...

    56 min
  5. 463: Roofers Who Don’t Know Their Numbers Won’t Survive This Market

    16 JAN

    463: Roofers Who Don’t Know Their Numbers Won’t Survive This Market

    EPISODE SUMMARYThis episode was recorded during the roofing boom—when being busy hid bad numbers. Today, work is slower and margins are tighter. Dave explains why job costing is now the difference between surviving and disappearing, and why “gut feel” leaves contractors broke even even when they’re busy. EPISODE DESCRIPTIONThis interview was recorded a few years ago when the roofing market was on fire. Phones were ringing, jobs were everywhere, and being busy hid a lot of sins. Today it’s different. Jobs are harder to get. Margins are thinner. And the contractors who don’t truly understand their numbers—what jobs actually make money, what crews are profitable, what their real labor cost is—those companies won’t survive this market. I hear it every week: “Dave, we’re working like crazy… but there’s never any money in the bank.” That’s not bad luck. That’s no job costing. Successful contractors job cost every job. Unsuccessful ones run on gut feel—and in this market, gut feel will put you out of business. In this conversation, Dave Sullivan sits down with construction finance expert Leslie Shiner to break down the simple job costing system profitable roofers use to protect margins and make real decisions. You’ll LearnWhy “gut feel” lies—and cash proves itThe real reason busy roofers still have no moneyHow to calculate true labor cost (labor burden)Paid hours vs billable hours = labor utilizationWhy labor overruns destroy profit faster than materialsHow estimate vs actual fixes bad pricingHow to see which crews and job types make moneyTwo KPIs every roofer must track TIMESTAMPS00:00 – Why this matters now 02:20 – Gut feel vs real profit 06:20 – What job costing actually means 10:15 – True labor cost & labor burden 17:30 – Labor utilization explained 24:15 – Estimate vs actual the right way 30:25 – Fixing downtime & productivity 36:40 – Sales to production handoff 40:35 – KPIs that matter 44:15 – Improving your system RESOURCESShiner Group: https://www.shinergroup.com Free Labor Burden Calculator (on Leslie’s site) LINKSWork with Dave / Mentoring: https://theroofercoach.com/mentoring/ Free resources: https://theroofercoach.com/resources/ Connect with Dave! Text Dave: (510) 612-1450 Free Strategy Call Want to grow a more profitable roofing business? Book a free strategy call with Dave here → davesullivan.as.me/free-strategy-call Free Resource Download your FREE 1-Page Business Plan for Roofing Contractors → theroofercoach.com/plan Watch on...

    55 min
  6. 462: Tim Brown’s New Roofing Company: Building “Owl Roofing” with a One-Page Business Plan

    9 JAN

    462: Tim Brown’s New Roofing Company: Building “Owl Roofing” with a One-Page Business Plan

    As we head into 2026, many roofing contractors are rethinking how they build their business—focusing less on chaos and top-line growth, and more on profitability, structure, and long-term value. In this episode, Dave Sullivan sits down with Tim Brown of Hook Agency, who’s doing something unexpected: launching his own roofing company, Owl Roofing. Dave walks Tim through the One-Page Business Plan framework to pressure-test the idea, clarify the strategy, and uncover the real challenges that come with starting a roofing business the right way. This conversation goes far beyond marketing. Tim and Dave dig into storm work vs. retail, branding and positioning, financing-first selling, leadership depth, production risks, and what it really takes to build a roofing company that can grow without relying on the owner every day. If you’re planning your 2026 strategy—or thinking about starting, scaling, or eventually stepping back from your business—this episode will sharpen your thinking fast. What you’ll hear in this episode: Why Tim Brown is launching Owl Roofing and what he hopes to buildUsing the One-Page Business Plan to create clarity and directionStorm work vs. retail roofing and how to think about the mixWhy being “five-mile-famous” beats spreading marketing thinThe two biggest homeowner complaints: communication and clean-upFinancing-first selling: why homeowners buy payments, not pricesDave’s three-legged stool framework: Sell Work, Do Work, Keep ScoreThe real risks in roofing: hiring, production handoffs, insurance tightening, and cash flowBuilding a business that creates options—sell it, step back, or keep it cash flowing Resources mentioned: Free One-Page Business Plan for Roofing Contractors → https://theroofercoach.com/resourcesRoofing Success Audit → https://theroofercoach.com/resourcesHook Agency → https://hookagency.com Trusted & Vetted Sponsors: Ruby Receptionists – US-based professionals who answer your phones live, create a great first impression, and tee up the sale so you can focus on running your business.Get $150 off your first month → https://theroofercoach.com/rubyProLine – The roofing CRM that sells more jobs and helps you make it home for dinner. Automate follow-up, quoting, and...

    1h 9m
  7. 418: Boost Your Roofing Business with Local SEO & Google Maps Optimization

    2 JAN

    418: Boost Your Roofing Business with Local SEO & Google Maps Optimization

    As we head into 2026, homeowners are still turning to Google when they need a roofer, and local visibility continues to drive high-quality leads. Many contractors spend money on marketing without understanding how local SEO and Google Maps actually work. In this episode, Dave breaks down the fundamentals of local search, what really drives inbound leads, and how to improve visibility without relying solely on paid ads. If homeowners can’t find you on Google, you don’t exist. In this episode, I sit down with local SEO expert Dima Sobovoy to break down how roofing contractors can win more jobs by showing up where it matters most, Google Maps and local search. We talk about why many roofing websites and SEO campaigns fail, what Google actually looks for when ranking local contractors, and how simple changes can dramatically improve visibility without chasing gimmicks or shortcuts. This episode is about building a strong local presence that consistently generates qualified leads, not just clicks. Local SEO isn’t optional for roofing contractors; it’s foundational. In this episode, Dave Sullivan talks with Dima Sobovoy about what actually drives local rankings for roofers and home service businesses. They break down the common mistakes contractors make with SEO, why “set it and forget it” marketing doesn’t work, and how Google Maps has become one of the most powerful lead sources in local markets. Dima explains the importance of Google Business Profiles, reviews, proximity, relevance, and consistency, and how contractors can improve their local presence without massive ad budgets. The conversation also covers how SEO fits into a broader business system, so leads don’t go to waste once the phone starts ringing. If you want more inbound leads from homeowners actively searching for a roofer in your area, this episode lays out the fundamentals you need to understand. This episode is a replay of a previously published episode of The Roofer Show. We’re bringing it back because the message is especially relevant as contractors plan for 2026. Original episode: https://theroofershow.com/418 What you’ll hear in this episode: Google Maps visibility is critical for roofing contractorsLocal SEO drives higher-intent leads than many paid adsGoogle Business Profiles must be actively managed, not ignoredReviews, consistency, and relevance matter more than tricksSEO only works when paired with strong follow-up systemsLong-term local visibility beats short-term marketing hacks Resources: Connect with Dave! Text Dave: (510) 612-1450 Free Strategy Call Want to grow a more profitable roofing business? Book a free strategy call with Dave here → davesullivan.as.me/free-strategy-call Free Resource Download your FREE 1-Page Business Plan for Roofing Contractors → theroofershow.com/plan Watch on YouTube Subscribe for weekly tips and full episodes → a...

    1h 22m
  8. 417: Residential vs. Commercial Roofing: Which Is Best (and Can You Do Both?)

    26/12/2025

    417: Residential vs. Commercial Roofing: Which Is Best (and Can You Do Both?)

    As contractors move through 2025 and begin planning for 2026, many are rethinking the type of work they want to focus on. Residential, commercial, storm work, or a mix of everything — each path comes with tradeoffs that aren’t always obvious. In this episode, Dave walks through the real pros and cons of residential and commercial roofing and explains how to make strategic decisions that reduce chaos and improve profitability. One of the biggest decisions roofing contractors wrestle with is whether to focus on residential, commercial, or try to do both. In this episode, I break down the real differences between residential and commercial roofing, the hidden challenges of each, and why trying to do everything often leads to confusion, thin margins, and burnout. This isn’t about which is “better.” It’s about choosing the right lane for your business, your goals, and your lifestyle — and building systems that actually support it. Many roofing contractors believe that doing both residential and commercial work will diversify risk and increase profits — but in reality, it often creates complexity, cash flow problems, and operational strain. In this episode, Dave Sullivan walks through the pros and cons of residential vs. commercial roofing based on decades of real-world experience. He explains how sales cycles, margins, staffing, systems, and customer expectations differ between the two — and why contractors often underestimate what it takes to run both successfully. Dave also introduces the idea of focus as a growth strategy, explaining how specialization can improve marketing, operations, profitability, and even business value. The goal isn’t to limit opportunity, it’s to build a business that runs cleanly, predictably, and profitably without constant firefighting. If you’ve ever felt torn between chasing bigger commercial jobs or sticking with residential work, this episode will help you make a clearer, more confident decision. This episode is a replay of a previously published episode of The Roofer Show. We’re bringing it back because the message is especially relevant as contractors plan for 2026. Original episode: https://theroofershow.com/417 What you’ll hear in this episode: Residential and commercial roofing require very different systemsTrying to do both often increases complexity and stressFocus leads to better margins and stronger executionCash flow and sales cycles differ dramatically between marketsSpecialization improves marketing clarity and positioningThe right choice depends on your goals, not industry hype Resources: Connect with Dave! Text Dave: (510) 612-1450 Free Strategy Call Want to grow a more profitable roofing business? Book a free strategy call with Dave here → davesullivan.as.me/free-strategy-call Free Resource Download your FREE 1-Page Business Plan for Roofing Contractors → theroofershow.com/plan Watch on YouTube Subscribe for

    45 min

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About

If you’re a Roofing Contractor looking to grow your business, make more money, and have more free time this is the podcast for you. Your host Dave Sullivan has been a successful roofing contractor for over 30 years and he shares the good, bad, and the ugly of his experience in contracting. Each week Dave interviews the industry’s top experts to pull out their best business tips and strategies that you can use to take your business to the next level. Get the answers to the questions you have to the day to day problems you face in the “real world of construction” from those that have been there and done it. Whether you have a shop of 1 or 100 there’s something here for you.

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