Supply Chain Connections

Chain.io
  • 5.0 (4)
  • Business
  • Updated Bimonthly

In Supply Chain, relationships come first. Learn about the unique Supply Chain Connections that make up the Chain.io partner and customer ecosystem.  Each of us has a unique journey through this industry. In each episode we focus on the individual, learning about how they got into the industry, what made them stay, and how they're overcoming the industry's biggest challenges. 

  1. 6d ago

    Bootstrapping Supply Chain Tech with Manjot Singh

    In this episode of Supply Chain Connections, Manjot Singh, Founder and CEO of SummitEdge, joins Brian Glick to talk about what it actually looks like to walk away from Amazon and build a supply chain tech company without venture capital. The conversation gets into the real trade-offs of staying bootstrapped, how consulting and product work reinforce each other in surprising ways, and how AI is opening up capabilities that simply weren't on the table a few years ago.Key topics discussed include: How the decision to stay away from venture capital and Sand Hill Road shapes the kind of business and customer relationships you can build The real math behind founder control and equity dilution, and why the bootstrapping vs. VC trade-off isn't always what it looks like What changes when you go from managing programs at Amazon's scale to personally reviewing every software spend at a startup The parallel Manjot draws between good consulting and good product leadership, and why having done both changes how he builds How AI and vibe coding have unlocked a project that would have been completely out of reach three years ago What Manjot sees coming for supply chain ERPs, and why customers might start rethinking how much of their platform they actually needAbout the Guest:Manjot Singh is the Founder and CEO of SummitEdge, built on 18+ years in supply chain and logistics that includes senior roles at FedEx and eight years at Amazon, where he led the launch and scaling of programs including Prime Free Same Day and Amazon Extra Large. He started SummitEdge as a bootstrapped consultancy and has since grown it into a product and services company serving freight forwarding and logistics enterprises. His work is focused on helping supply chain businesses remove the process and administrative friction that holds back real operational change.Connect with ManjotDiscover SummitEdgeConnect with BrianFollow Chain.io on LinkedIn

  2. Aug 19

    Selling Trust in Logistics with Brittany Caskey

    In this episode of Supply Chain Connections, Brian Glick sits down with Brittany Caskey, Chief Commercial Officer for Logistics at DP World, to talk about relationships, sales qualification, and what it actually takes to stay customer-first when the growth ambitions are enormous. It's a candid conversation that gets into the parts most sales discussions skip, from what customers do to hold themselves back to why the best qualification move is sometimes one your prospect doesn't expect.Key topics discussed include: Why relationships in logistics work differently than almost any other sales context, and how the best ones outlast individual deals by years How to balance aggressive growth targets with the slower, harder work of building customer trust What actually limits customers who lean heavily on the RFP process, and how DP World approaches those situations anyway The single customer behavior Brittany sees most often that holds supply chains back from real change Why a good qualification process protects relationships just as much as it protects resources How customer expectations around supply chain data are shifting from reporting what happened to predicting what's nextAbout the Guest:Brittany Caskey is Chief Commercial Officer for Logistics at DP World, where she leads contract logistics and freight forwarding commercial activities across the Americas. She spent nearly 20 years at UPS, starting in an entry-level role right after college before moving into sales and eventually leading her team as director, with her final five years there spent leading a global team for contract logistics and transportation management. At DP World, she's focused on customer-first growth strategy and the trust-building that drives long-term supply chain solutions.Connect with BrittanyDiscover DP WorldConnect with BrianFollow Chain.io on LinkedIn

  3. Jul 9

    Culture and Scale in European Trucking with Pavel Kveten

    In this episode of Supply Chain Connections, Brian Glick speaks with Pavel Kveten, CEO at Girteka Logistics, to dig into what it really takes to build and sustain culture at a major European asset-based trucking company. Pavel is one of those rare executives who spent his entire career at one company, and he has a lot to say about what that vantage point makes possible.Key topics discussed include: Why the gap between well-capitalized carriers and smaller operators is getting wider What the best supply chains do differently with carrier relationships, and why switching on price tends to backfire Girteka's operating model: control, discipline, and scale, and why scale alone isn't a competitive advantage Why culture is harder to fake in logistics than almost any other industry Brian's theory on what AI should actually change about shipment management, and whether Pavel agrees What Pavel says he's most afraid of (it's not making mistakes)Pavel Kveten is CEO of Girteka Logistics, a major European asset-based trucking and logistics company, with operations across the continent. He joined Girteka in 2011 and spent his entire logistics career there, moving through roles including COO and Chief Commercial Officer before becoming CEO in 2025. His focus today is on combining operational discipline with emerging technology to drive performance at scale.Discover Girteka LogisticsConnect with BrianFollow Chain.io on LinkedIn

  4. Jun 23

    Culture, Customs, and Resilience with Margie Shapiro

    Margie Shapiro has led Shapiro, the Baltimore-based customs brokerage and freight forwarder her family founded in 1915, through remote work, a major tech overhaul, and one of the most turbulent tariff environments in recent memory. In this episode, she joins Brian Glick to talk about what it actually takes to keep a company culture intact through all of it.Topics covered include: How Shapiro stayed connected and kept its culture through the shift to fully remote work Why Margie sees AI as a tool for elevating people, not replacing them The unresolved compliance questions customs brokers are still working through around AI tools What it took to finally replace a legacy platform -- and what she'd tell other leaders holding on too long How the pace of tariff change is affecting the people doing day-to-day compliance work What customers really need from their logistics partners right nowMargie Shapiro is the CEO of Shapiro, a family-owned global logistics company specializing in international freight forwarding, customs brokerage, and compliance consulting. She has spent her career helping businesses navigate the complexities of international trade and has led the company through significant modernization while keeping its relationship-first culture intact.Learn more about ShapiroConnect with BrianFollow Chain.io on LinkedIn

  5. Apr 14

    Private Equity in Supply Chain with John Anderson

    In this episode of Supply Chain Connections, Brian Glick sits down with John Anderson, Operating Partner at Greenbriar Equity, to unpack the role of private equity in the transportation and logistics industry. John shares insights from over two decades of investing in and operating supply chain businesses, offering a clear view into how private equity firms evaluate companies, create value, and drive growth.The conversation explores what private equity really means for companies and employees, how leadership and culture impact outcomes, and where technology—especially AI—is shaping the future of logistics.Key topics discussed include: What private equity firms do and how they invest in logistics companies How value is created through growth, operations, and M&A strategies Why combining companies can unlock cost and revenue synergies The importance of leadership, culture, and decision-making in PE-backed businesses How employees can better understand and adapt to private equity ownership The evolving role of technology and AI in supply chain operations Why AI is more about better decision-making than just cost reduction How time horizons influence investment decisions and company strategy The long-term outlook for logistics and the role of capitalism in industry growthJohn also shares his perspective on how innovation, data, and automation are reshaping the industry—and why logistics remains one of the most dynamic and essential sectors in the global economy.About the Guest:John Anderson is an Operating Partner at Greenbriar Equity, where he focuses on investing in and growing transportation and logistics companies. With over 25 years of experience in private equity and a background that includes leadership roles at Fenway Partners, BNSF, CSX, and McKinsey & Company, John brings deep industry expertise across operations, strategy, and M&A.Discover Greenbriar EquityConnect with BrianFollow Chain.io on LinkedIn

  6. Feb 10

    Inside TPM Tech and Editorial-Driven Conference Programming with Eric Johnson

    In this special TPM Tech Preview episode, Brian Glick sits down with Eric Johnson of the Journal of Commerce to go behind the scenes of TPM and TPM Tech. Eric explains how the conference has evolved from its transpacific shipping roots into a broader forum for containerized supply chains, global economics, geopolitics, and technology—and why an editorial-first approach remains central to its credibility.Together, they explore how TPM Tech sessions are designed, how topics and speakers are selected months in advance, and how the program avoids becoming sales-driven or trend-chasing. The conversation also dives into what Eric is most excited about for the upcoming event, from challenging long-held industry assumptions to framing more practical, grounded discussions around AI.Key topics discussed include: The evolution of TPM and the role of TPM Tech within the broader conference Why editorial independence matters in conference programming How panels are developed, prepped, and structured for real audience value Avoiding hype-driven content around AI, blockchain, and other “topic du jour” trends Challenging industry sacred cows like data silos and visibility models What attendees can expect from this year’s TPM Tech and main-stage sessionsAbout the guestEric Johnson is Senior Editor of Technology at the Journal of Commerce, where he leads coverage and analysis of how technology is shaping global logistics and trade. He regularly reports on how shippers, carriers, and logistics providers use software across procurement, execution, visibility, and payment, and is a frequent moderator and presenter at major industry events.Eric also plays a key role in developing the TPM and TPM Tech conference programs, helping shape editorial-driven discussions that cut through hype and focus on practical, real-world technology challenges facing the supply chain industry.Connect with EricConnect with BrianFollow Chain.io on LinkedIn

  7. 12/16/2025

    Navigating Change and Tech Innovation with Greg Slawson

    In this episode of Supply Chain Connections, Greg Slawson joins Brian Glick to share insights from a career spanning automotive manufacturing, global consulting, logistics tech startups, and leading freight forwarders. The conversation dives deep into how large organizations approach decision-making, how to handle cultural differences in global logistics, and what the future holds for technology in the industry.Topics covered include: The evolution of Greg’s supply chain journey from Ford to Deloitte to DSV Lessons on navigating bureaucracy, change management, and cross-cultural communication The challenge of balancing customer needs with asset utilization in large carriers The emerging role of agentic AI and orchestration in reducing manual, low-value tasks Practical AI applications for 3PLs to boost efficiency and profitability Why real partnerships between shippers and service providers are rare—but powerful when they happen The ongoing shift toward more volatile, opportunity-rich global supply chainsAbout the Guest: Greg Slawson brings over 35 years of supply chain and logistics leadership spanning automotive, technology, and consulting sectors. His career includes senior roles at Ford Motor Company in supply chain and logistics operations, followed by executive positions as VP at G-Log/Oracle, CEO at OPS, and EVP Vertical Lead at DSV, one of the world's largest logistics providers. Throughout his career, Greg has driven operational excellence and strategic transformation across complex global supply chains. Connect with GregConnect with BrianFollow Chain.io on LinkedIn

  8. 11/11/2025

    AI Automation and Forward Deployment with Dan Bailey

    In this episode of Supply Chain Connections, Brian Glick speaks with Dan Bailey, co-founder and CEO of Nexcade, about the evolving role of AI automation in logistics and how forward deployment is reshaping software development for freight forwarders. Drawing on his unique journey from investment banking to logistics tech, Dan shares what drew him into the industry and why he stayed.Key discussion points include: Dan’s transition from finance to supply chain tech via Sedna and venture capital The foundational ideas behind Nexcade and its focus on rate lifecycle automation How forward deployment enables scalable AI implementation in logistics operations Lessons learned about change management and customizing software in complex environments The shift from deterministic to adaptive software approaches in supply chain tech Insights into improving the software buying process within logistics organizationsAbout the Guest:Dan Bailey is co-founder and CEO of Nexcade, a company building AI-powered automation tools for global freight forwarders. With a background that spans investment banking, venture capital, and supply chain tech, Dan brings a unique perspective to solving operational challenges in logistics. Before launching Nexcade, he served as COO at Sedna and was part of MMC Ventures, where he focused on early-stage supply chain software platforms. Dan’s work centers on simplifying complex workflows and helping logistics teams operate more efficiently through automation. Connect with DanDiscover NexcadeConnect with BrianFollow Chain.io on LinkedIn

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In Supply Chain, relationships come first. Learn about the unique Supply Chain Connections that make up the Chain.io partner and customer ecosystem.  Each of us has a unique journey through this industry. In each episode we focus on the individual, learning about how they got into the industry, what made them stay, and how they're overcoming the industry's biggest challenges. 

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