Ask Ashley

Ashley Russo

In Ask Ashley, Founder, Thoughtleader and award-winning media personality Ashley Russo sits down with leaders who bring purpose and humanity to business. Each episode explores how people navigate uncertainty, lead with empathy, and create meaningful change in their organizations and lives. Listeners gain practical insights on resilience, leadership, and financially confident decision-making amid disruption. This podcast is brought to you by Ask Ashley. If you’re interested in building a confident, purpose-driven wealth plan, reach out to Ashley at ashley.russo@nm.com.

  1. Sep 4

    How CallRail's Nakita Duffus Builds Belonging at Work

    Nakita Duffus wants everyone who touches a product or walks into a room to leave feeling capable. Growing up in a Jamaican household in New York as the older sibling to her brother David, who had down syndrome, she learned to advocate early, and she carries that into her work today. Nakita is a Support Specialist at CallRail, a UX practitioner, and lead of the divergent minds ERG. She talks with Ashley Russo about neurodiversity at work, building community across employee resource groups, using AI to automate small tasks while keeping humans for the vision, and the advice she would give her younger self. Chapters: 00:00 Welcome to Ask Ashley 00:43 Meet Nakita Duffus 01:08 Growing up as an advocate for her brother David 03:36 A problem solving mindset from an early age 04:35 How advocacy shaped her move into tech 05:56 The customer call that stayed with her 06:56 Leading the divergent minds ERG at CallRail 08:58 Serving employees at the intersections 10:22 Intentionality over budget in ERG events 11:15 The Mental Health Awareness Month panel 12:32 Building trust and preventing knowledge silos 14:52 Helping people show up as their authentic selves 17:00 AI, human capital, and using AI for the boring stuff 19:15 Moving fast and informed at the same time 20:24 The influence of her brother and her mom 21:48 Self-care, mental health, and making a sandwich 23:49 Blending personal passions with professional life 25:16 What she would tell her younger self 26:17 Closing thoughts You can follow Nakita Duffus here: LinkedIn - https://linkedin.com/in/nakita-duffus-446244197 Learn more about CallRail: Website - https://callrail.com

    How CallRail's Nakita Duffus Builds Belonging at Work
  2. Aug 7

    Do You Belong? Stephanie Hernandez on Navigating Imposter Syndrome

    In this empowering episode of *Ask Ashley*, host Ashley Russo welcomes Stephanie Hernandez, a dedicated advocate for employee experience and belonging, currently based in Phoenix, Arizona. Stephanie shares her journey from her humble beginnings in El Paso, Texas, to becoming a first-generation college graduate and influential leader in her field. She discusses the challenges she faced while navigating issues of identity and belonging, particularly during her transition from a supportive community to a predominantly different environment in college. Stephanie delves into her passion for advocacy, discussing how her experiences have shaped her commitment to fostering connections and support for underrepresented voices in the workplace. She emphasizes the importance of creating spaces where individuals can be their authentic selves, highlighting her belief that belonging is a fundamental human need. As a mother and a professional, Stephanie also shares her insights on balancing personal well-being with the responsibilities of raising a family and building wealth, ultimately aiming to model self-care and resilience for her children. (00:01) - - Introduction to Ask Ashley Podcast (00:30) - - Meet Stephanie Hernandez (01:07) - - Stephanie's Background and Early Life (02:43) - - Moving and Experiencing Difference (05:00) - - First in Family to Attend College (06:38) - - Balancing Family Responsibilities (09:06) - - Guilt of Leaving Family for College (10:41) - - The Role of Therapy in College (12:00) - - Giving Back During College (13:51) - - Understanding Advocacy in Daily Life (16:36) - - Creating a Space of Belonging (19:10) - - The Importance of Belonging (21:17) - - Wealth Building Mindset (24:25) - - Balancing Wealth and Happiness (27:41) - - Self-Care and Modeling for Kids (30:46) - - Advice to Younger Self (35:56) - - Closing Thoughts and Reflections belonging, advocacy, employee experience, imposter syndrome, diversity, first-generation, community building, self-care, wealth creation, mentorship

    Do You Belong? Stephanie Hernandez on Navigating Imposter Syndrome
  3. Jul 31

    Mental Health Matters: KK Mayo on Supporting Employees in the Workplace

    In this episode of *Ask Ashley*, host Ashley Russo sits down with the dynamic KK Mayo, a leader in people operations at Ava Labs, Inc. With a career that began in civil engineering and transitioned into the tech space, KK's journey is anything but conventional. Over the past decade, she has harnessed her passion for people and operations to foster inclusive workplace cultures and drive organizational efficiency. As she shares her insights, listeners will be fascinated by how mentorship, curiosity, and a commitment to mental health can transform not just individual careers, but entire teams. KK delves into the importance of feedback in shaping workplace initiatives, emphasizing that understanding employee needs is crucial for creating an engaging environment. She also highlights her innovative approaches to promoting mental well-being, including the launch of a global mental health support app at Ava Labs. As the conversation unfolds, listeners are invited to reflect on their own career paths and the value of embracing change, curiosity, and community support in their professional journeys. (00:00) - - Introduction to Ask Ashley Podcast (00:32) - - Meet KK Mayo from Ava Labs (01:23) - - KK’s Unconventional Career Path (05:00) - - The Role of Mentorship in Career (09:15) - - Unexpected Lessons in Tech (12:30) - - Navigating Diversity and Inclusion (16:45) - - Importance of Employee Feedback (20:30) - - Launching Mental Health Support Benefits (24:00) - - Balancing Personal and Professional Life (27:15) - - Impact of Family on Leadership Style (31:00) - - Creative Pursuits and Inspirations (34:45) - - The Importance of Curiosity in Leadership (38:00) - - Measuring Success in Inclusivity (41:30) - - Unlimited Resources for New Initiatives (44:00) - - Thoughts on Pausing AI Growth (48:00) - - Advice to Younger Self about Change (51:00) - - Closing Thoughts and Farewell leadership, mentorship, diversity, inclusion, workplace culture, feedback, mental health, web 3, employee engagement, curiosity

    Mental Health Matters: KK Mayo on Supporting Employees in the Workplace

Ratings & Reviews

4.2
out of 5
5 Ratings

About

In Ask Ashley, Founder, Thoughtleader and award-winning media personality Ashley Russo sits down with leaders who bring purpose and humanity to business. Each episode explores how people navigate uncertainty, lead with empathy, and create meaningful change in their organizations and lives. Listeners gain practical insights on resilience, leadership, and financially confident decision-making amid disruption. This podcast is brought to you by Ask Ashley. If you’re interested in building a confident, purpose-driven wealth plan, reach out to Ashley at ashley.russo@nm.com.