CTzens' Talks by Customertimes

Customertimes
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Welcome to CTzens' Talks, Customertimes' new podcast series, designed to be your cozy tech hangout, where we unravel the latest and hottest topics in the digital world. We're thrilled to have you along for this journey, filled with engaging discussions and valuable insights from CT experts.

  1. Mental Health matters: speaking openly

    10/15/2025

    Mental Health matters: speaking openly

    October is Mental Health Month at Customertimes — a time to pause and talk about what truly keeps us balanced. In this episode, “Mental Health Matters: Speaking Openly,” Maria, Allan, and Valeriia share honest reflections on stress, burnout, and resilience. They discuss moments when work and life pressures became overwhelming, what helped them get through, and how therapy, routines, and small daily rituals can make a difference.From setting healthy boundaries to finding comfort in pets, movement, or creative outlets, their stories remind us that mental health isn’t a luxury — it’s essential. The conversation also explores how different cultures shape our attitudes toward therapy and emotional openness. Whether you’re navigating stress or supporting others, this episode is a gentle reminder that talking about mental health is the first step to healing and growth.

    34 min
  2. Why We Run: How running shapes our mindset and work

    08/26/2025

    Why We Run: How running shapes our mindset and work

    Running is more than just exercise — it’s a way to reset the mind, build discipline, and stay resilient. In this episode of CTzens Talks, Anastasia Ravshanova - HRBP Head and Sergei Markiewicz - Portfolio Director, explore what running means to them: from empty morning streets in new cities to the lessons marathon training teaches about persistence, balance, and leadership.  Whether you’re a seasoned runner or just considering your first jog, this episode offers insights into how running can transform both your daily routine and your professional life.

    22 min
  3. Public speaking: soft skill that opens doors

    07/30/2025

    Public speaking: soft skill that opens doors

    In this episode of CTzens Talks, we dive into the power of public speaking — from overcoming stage fright to using your voice to grow your career. Guests Igor Indyk and Renata Nazakhova share how speaking up helped them build confidence, gain visibility, and lead with clarity. Whether it's delivering presentations, running workshops, or simply speaking up in meetings, strong communication skills make all the difference.  We also explore how AI is starting to impact public speaking. Will it ever replace the human presence on stage? Our guests weigh in on what makes live interaction irreplaceable — and how tech can support, not substitute, authentic connection.

    20 min
  4. AI & the future of QA – a realist’s perspective

    07/04/2025

    AI & the future of QA – a realist’s perspective

    In this episode of CTzens Talks, our new host Alexey is joined by Anton, Engineering Manager, and Mykhailo, QA Team Lead, to explore how AI is transforming IT roles — especially in Quality Assurance. Are manual testers becoming obsolete? Not quite — but their jobs are evolving fast. Together, they discuss which IT roles are most at risk of automation, how AI is changing team structures, and what skills professionals need to stay relevant. From prompt engineering to cross-functional thinking, the bar is rising — especially for junior specialists entering the workforce today. Spoiler: AI won’t take your job — but someone who knows how to use it might. Tune in and find out how to stay ahead.

    26 min
  5. What does the job market look like today, and how is AI reshaping it?

    05/29/2025

    What does the job market look like today, and how is AI reshaping it?

    Rising automation and a fast-changing economy are reshaping how we think about jobs. In this episode, our Talent Acquisition experts Brenda Garcia and Paula Wasil-Kudlik will unpack what’s really going on in the job market across the Americas and Europe.  From AI-driven hiring tools to the growing importance of certifications, we explore how job market changes bringing new challenges for recruiters and candidates. The conversation covers key differences between regional markets and how managers can optimize their approaches for today’s hiring systems.

    25 min
  6. Will AI replace managers… or make them 10x smarter?

    05/15/2025

    Will AI replace managers… or make them 10x smarter?

    What does the future of consulting look like in the age of AI? In this episode of CTzens Talks, Elena Klitko sits down with James Goldfinger and Pablo Moreno to explore how generative AI is transforming consulting services, client relationships, and the very definition of expertise.  With decades of experience, James shares how tech is reshaping the advisor’s role, while Pablo explains how AI, automation, and analytics help consultants become more strategic. Together, they break down how AI tools enhance—not replace—human insight.  From real-world use cases to industry risks, this episode is packed with practical takeaways. Will AI replace managers—or make them 10x smarter? Tune in to find out.

    28 min
  7. Effective communication techniques in Business Analysis and BI Development

    02/24/2025

    Effective communication techniques in Business Analysis and BI Development

    In this episode of CTzens Talks, Venera Gilmanova, a Business Analyst, and Marina Zhelonkina, a BI Consultant, explore the art of effective communication in the corporate world and share their experience, emphasizing the importance of asking “Why?” and structuring information.  They discuss formulating requirements clearly, ensuring alignment between business and IT. Professionals can bridge gaps and improve collaboration by focusing on logic and transparency.  Tune in to learn practical techniques for better communication in IT and beyond!

    24 min
  8. Career Transitions: switching fields or expanding expertise?

    01/10/2025

    Career Transitions: switching fields or expanding expertise?

    In this episode of CTzens Talks, Elena Klitko is joined by Bohdan Burliai, Account Director, and Hanna Koseikina, MuleSoft/Salesforce Developer, to explore the topic of career transitions in the tech industry. Whether it’s shifting from a technical role to a business-focused one or expanding expertise by moving between platforms like Salesforce and MuleSoft, our guests share their personal journeys, challenges, and successes.  Learn how to identify when it’s time for a change, navigate the transition process, and make a compelling case to your company for support. Tune in for practical insights, real-world tips, and advice on aligning personal growth with business objectives.

    31 min
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Welcome to CTzens' Talks, Customertimes' new podcast series, designed to be your cozy tech hangout, where we unravel the latest and hottest topics in the digital world. We're thrilled to have you along for this journey, filled with engaging discussions and valuable insights from CT experts.

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