Facility Voices

David Trask, National Director, ARC Facilities

The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.   Your host is David Trask, National Director and Industry Speaker at ARC Facilities.  David  brings you  stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more!   

  1. 2d ago

    From Data to Decisions: The Future of Healthcare Facilities Management

    In this episode of Facility Voices, David Trask sits down with Dennis Ford, Corporate Facilities Management at Advocate Health and current ASHE President, to explore a career shaped by engineering, military service, and healthcare facilities leadership. Dennis shares how his journey began in the U.S. Air Force, where his civil engineering background led him into healthcare facilities management. From managing individual medical facilities to supporting operations across a growing healthcare system, his career has given him a unique perspective on leadership, standardization, risk, and operational preparedness. The conversation also explores the future of healthcare facilities management, including AI, CMMS technology, building automation, cybersecurity, and the importance of collaboration between facilities and IT. Dennis explains why accurate asset inventories and standardized data are the foundation for smarter decisions—and how technology can help teams prioritize work, improve efficiency, and better manage facility risk. Tune in to hear Dennis Ford’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Dennis Ford has more than 30 years of experience in healthcare facilities management and currently serves as President of the ASHE Advisory Board. A civil engineer who began his career in the U.S. Air Force, Dennis has held facilities leadership roles at Texas Children’s Hospital, UTMB, Baptist Health System, and Advocate Health. He also teaches in UTSA’s Facility Management Master’s Program and holds CHFM, CHC, and FASHE credentials, along with a Master of Health Administration from Texas A&M.  Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  2. Sep 1

    The Future of HR and Facilities: Strategies for Workforce Redesign

    In this episode of Facility Voices, David Trask sits down with Andre Allen, Chief Business Officer at HRCI, to explore how HR, facilities, and technology are converging as organizations rethink the future of work. Andre shares his unconventional path from software and assessment science into HR strategy, along with his perspective on how the profession has evolved from an administrative function into a true business partner. Their conversation examines the growing importance of durable skills, the challenges of connecting employers with skilled talent, and why outdated job descriptions can make hiring even harder. Andre also explores AI’s changing role in the workforce, from its potential impact on entry-level opportunities to its ability to improve productivity, preserve institutional knowledge, and support facilities teams. He emphasizes thoughtful workforce redesign, stronger collaboration, and capturing the expertise of experienced employees before it walks out the door. Tune in to hear Andre Allen’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Andre Allen brings more than three decades of experience in the assessment and measurement industry, beginning his career in 1989 at Reid Psychological Systems and later developing technologies that support secure assessment administration and scoring for organizations including Pearson, Vangent, and General Dynamics Information Technology. Before his current role, he served as owner and CEO of FifthTheory, LLC. Today, Andre is Chief Business Officer at the Human Resources Certification Institute (HRCI) and board secretary for the Association of Test Publishers (ATP). He holds a Bachelor of Science in Information Technology with a focus on project management and an MBA in Information Technology Management from Capella University. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  3. Aug 25

    Aligning Facilities and Leadership for Smarter Decisions

    In this episode of Facility Voices, Dave Muns, an independent contractor and consultant currently serving as Interim Assistant Administrator at Mills-Peninsula Medical Center, shares a career journey that began as an enlisted medic in the U.S. Air Force and evolved into healthcare leadership and administration. His experience across military and civilian healthcare has given him a unique perspective on how facilities teams and executive leaders can work together more effectively. Dave explores the importance of translating facilities challenges into language leadership understands, building strong relationships with CFOs and other decision-makers, and bringing solutions—not just problems—to the table. He also discusses planning for equipment failures, communicating during emergencies, using data to demonstrate facilities’ impact, and building credibility by setting realistic expectations and delivering results. Drawing on lessons from Hurricane Katrina and multiple interim leadership roles, Dave shows why communication, preparation, and trust are essential to smarter facility decisions. Tune in to hear Dave Muns’ story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- David Muns is an executive leader with over 25 years of experience.  He has held positions as a Chief Operating Officer, Vice President Inpatient Physician Services, Undergraduate Instructor, and U. S Air Force Medic among many others.  Dave has been an executive leader as both a permanent and interim in organizations with FTEs from 3000 to 300.  His experiences in public/nonprofit as well as proprietary institutions have shaped a belief in highly efficient operations while maintaining a patient/team centered focus.  These wide-ranging experiences provide practical approaches to a variety of challenges which he is excited to share.  Dave’s greatest passion is to provide real world guidance to those responsible for the day-to-day operations of healthcare organizations.  Many things have changed over the last few years however, there are still fundamental truths which endure to effectively lead. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  4. Aug 19

    From Infrastructure to Innovation: Empowering Facilities Teams in K-12

    Matt Erwin, Director of Facilities at North Syracuse Central School District, brings a career shaped by plumbing, construction, project management, entrepreneurship, military service, and years of hands-on facilities experience. His path eventually led him to K-12 facilities leadership, where he now oversees the challenges of maintaining and modernizing aging school infrastructure. In this episode of Facility Voices, Matt shares how long-range planning, data, and strong administrative support have helped his district tackle major capital improvements while balancing limited budgets and staffing. He discusses moving beyond temporary fixes, strengthening preventive maintenance, integrating technology and security systems, and thinking carefully about lifecycle management as facilities become more complex. At the heart of Matt’s approach is empowering his team to solve problems, bring forward ideas, and take ownership of the work. He also explains why measuring progress over time—and listening to stakeholder feedback—is essential to building stronger facilities operations. Tune in to hear Matt Erwin’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Matt Erwin is the Director of Facilities at North Syracuse Central School District, bringing decades of experience in the building trades, construction, project management, and facilities operations. His career has taken him from hands-on plumbing and mechanical work to business ownership and leadership in K-12 facilities. Today, Matt oversees complex school infrastructure and capital improvement initiatives, with a focus on long-term planning, operational efficiency, and building strong teams. His practical leadership style emphasizes empowering people, solving problems collaboratively, and creating safe, reliable learning environments for students and staff.  Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  5. Aug 4

    From Compliance to AI: Transforming Healthcare Facilities

    In this episode of Facility Voices, Frank Rudilosso, Senior Director of Maintenance Operations Programs at NewYork-Presbyterian Hospital, shares the career journey that took him from working in his family's medical gas business to leading maintenance operations and compliance programs across one of the nation's premier healthcare systems. Along the way, he reflects on the mentors who recognized his potential and the opportunities that shaped his leadership philosophy. The conversation explores how Frank bridges the gap between facilities operations and regulatory compliance, creating standardized processes across multiple campuses while keeping teams survey-ready every day. He also discusses NewYork-Presbyterian's embrace of digital transformation, from digitizing compliance documentation to leveraging AI for work order automation, water management, and data-driven maintenance strategies. Frank offers thoughtful insights into reliability-centered maintenance, preserving institutional knowledge, and preparing facilities teams for the future with emerging technologies such as AI and digital twins. Tune in to hear Frank Rudilosso’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Frank Rudilosso is the Senior Director of Maintenance Operations Programs at NewYork-Presbyterian Hospital, where he leads initiatives in maintenance strategy, regulatory compliance, reliability-centered maintenance, and healthcare facilities technology. A licensed Fire Protection Engineer, FASHE, and Certified Healthcare Safety Professional, Frank is an active leader in the healthcare facilities industry, serving on several NFPA and ASHE committees and as Vice President of the Hospital Engineering Society of Greater New York.  Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  6. Jul 28

    From Painter to Manager: Career Growth in Facilities Management

    In this episode of Facility Voices, David Trask sits down with Ben Perdue, Engineering Manager at Norton Healthcare, to discuss a career journey built on hard work, adaptability, and continuous learning. Ben shares how he went from leaving high school to support his family to building a successful career in healthcare facilities management, progressing through roles as a painter, carpenter, maintenance mechanic, project coordinator, and ultimately into leadership. The conversation explores what it takes to manage more than 4.7 million square feet of healthcare facilities while balancing aging infrastructure, limited resources, and the unpredictable challenges that come with operating hospitals 24/7. Ben also discusses the servant leadership culture at Norton Healthcare, the importance of building strong relationships with executive leadership, and how initiatives like the Healthy Rooms Program help improve both patient and employee experiences. Along the way, he offers practical advice on developing trade skills, investing in people, and creating opportunities for the next generation of facilities professionals. Tune in to hear Ben Perdue’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Ben Perdue is a Facility Manager for Norton Healthcare in Louisville, Kentucky, with more than 20 years of experience in the hospital and healthcare facilities industry. He has progressed through a wide range of roles including Painter, Carpenter, Maintenance Mechanic, and Project Coordinator. Gaining hands-on expertise that informs his leadership today. In his current role, Ben helps oversee facility operations for three hospitals, multiple medical office buildings, and five parking structures, totaling approximately 4.7 million square feet. He leads his team with a practical, solutions-focused approach and takes pride in maintaining complex healthcare environments that operate around the clock. Ben thrives on the variety and challenges of his work, enjoying the fact that no two weeks are ever the same. His deep institutional knowledge, adaptability, and passion for continuous problem-solving make him a trusted leader within his organization.   Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  7. Jul 21

    Transforming Healthcare Facilities: In-House vs Outsourced Maintenance

    In this episode of Facility Voices, Dan Keller, Assistant Vice President for Facilities & Engineering at Main Line Health Services, shares how his journey from construction to executive healthcare facilities leadership shaped his approach to building resilient organizations. Drawing on decades of experience managing complex hospital systems across St. Louis and the greater Philadelphia region, Dan explores the evolving debate between in-house and outsourced maintenance, explaining why investing in internal technical talent can strengthen reliability, accountability, and long-term operational performance. The conversation examines the challenges of balancing financial pressures with mission-critical healthcare operations while highlighting the importance of leadership, psychological safety, and empowering frontline teams. Dan also discusses the inspiration behind The INsource Crowd and his vision for restoring pride in healthcare support services by rebuilding institutional knowledge and creating cultures where people and performance thrive together. Tune in to hear Dan Keller’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Dan Keller is the Assistant Vice President of Facilities & Engineering at Main Line Health Services in Philadelphia, with more than 20 years of experience in healthcare facilities management. Beginning his career in construction, he has led major initiatives in infrastructure modernization, emergency preparedness, workforce development, and operational transformation across complex hospital systems. Known for his focus on operational accountability, leadership, and strengthening in-house technical teams, Dan is passionate about building resilient healthcare organizations that support both exceptional patient care and the people who keep hospitals running every day.  Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  8. Jul 14

    From Athletics to Healthcare: A Journey in Facilities Management

    Mike Bastion, Director of Facilities Planning Operations for the Central Region at OSF St. Francis Medical Center, shares the career journey that took him from collegiate athletics and higher education into the complex world of healthcare facilities management. He reflects on embracing new challenges, leading through periods of growth, and why developing broad leadership skills has been the foundation of every career transition. Along the way, Mike recounts an unforgettable encounter with legendary broadcaster John Madden during a Super Bowl practice, a story that perfectly captures the unpredictable moments facilities professionals experience behind the scenes. The conversation also explores servant leadership, building trust with teams, communicating technical priorities to executive leadership, managing large healthcare campuses, navigating accreditation requirements, and balancing infrastructure investments with patient care. Through practical insights and memorable stories, Mike highlights the importance of relationships, continuous learning, and staying focused on the people behind every facility operation. Tune in to hear Mike Bastion’s story and insights from the front lines of facilities management.  -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Mike Bastian is a Regional Director of Facilities Planning and Operations for OSF HealthCare, overseeing facilities operations across a large, complex healthcare region that includes St Francis Medical Center, a tertiary hospital, multiple 24/7 facilities, and dozens of outpatient sites. Known for a servant-centered, relationship-driven leadership style, Mike focuses on building high-performing teams, strengthening safety and regulatory excellence, and aligning facilities operations with mission and patient experience. With a background rooted in operational discipline and people development, Mike is passionate about leadership growth, culture, and how strong facilities teams quietly enable exceptional care every day. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Ratings & Reviews

5
out of 5
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About

The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.   Your host is David Trask, National Director and Industry Speaker at ARC Facilities.  David  brings you  stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more!   

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