Facility Voices

David Trask, National Director, ARC Facilities

The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.   Your host is David Trask, National Director and Industry Speaker at ARC Facilities.  David  brings you  stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more!   

  1. 1d ago

    Transforming Healthcare Facilities: In-House vs Outsourced Maintenance

    In this episode of Facility Voices, Dan Keller, Assistant Vice President for Facilities & Engineering at Main Line Health Services, shares how his journey from construction to executive healthcare facilities leadership shaped his approach to building resilient organizations. Drawing on decades of experience managing complex hospital systems across St. Louis and the greater Philadelphia region, Dan explores the evolving debate between in-house and outsourced maintenance, explaining why investing in internal technical talent can strengthen reliability, accountability, and long-term operational performance. The conversation examines the challenges of balancing financial pressures with mission-critical healthcare operations while highlighting the importance of leadership, psychological safety, and empowering frontline teams. Dan also discusses the inspiration behind The INsource Crowd and his vision for restoring pride in healthcare support services by rebuilding institutional knowledge and creating cultures where people and performance thrive together. Tune in to hear Dan Keller’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Dan Keller is the Assistant Vice President of Facilities & Engineering at Main Line Health Services in Philadelphia, with more than 20 years of experience in healthcare facilities management. Beginning his career in construction, he has led major initiatives in infrastructure modernization, emergency preparedness, workforce development, and operational transformation across complex hospital systems. Known for his focus on operational accountability, leadership, and strengthening in-house technical teams, Dan is passionate about building resilient healthcare organizations that support both exceptional patient care and the people who keep hospitals running every day.  Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  2. Jul 14

    From Athletics to Healthcare: A Journey in Facilities Management

    Mike Bastion, Director of Facilities Planning Operations for the Central Region at OSF St. Francis Medical Center, shares the career journey that took him from collegiate athletics and higher education into the complex world of healthcare facilities management. He reflects on embracing new challenges, leading through periods of growth, and why developing broad leadership skills has been the foundation of every career transition. Along the way, Mike recounts an unforgettable encounter with legendary broadcaster John Madden during a Super Bowl practice, a story that perfectly captures the unpredictable moments facilities professionals experience behind the scenes. The conversation also explores servant leadership, building trust with teams, communicating technical priorities to executive leadership, managing large healthcare campuses, navigating accreditation requirements, and balancing infrastructure investments with patient care. Through practical insights and memorable stories, Mike highlights the importance of relationships, continuous learning, and staying focused on the people behind every facility operation. Tune in to hear Mike Bastion’s story and insights from the front lines of facilities management.  -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Mike Bastian is a Regional Director of Facilities Planning and Operations for OSF HealthCare, overseeing facilities operations across a large, complex healthcare region that includes St Francis Medical Center, a tertiary hospital, multiple 24/7 facilities, and dozens of outpatient sites. Known for a servant-centered, relationship-driven leadership style, Mike focuses on building high-performing teams, strengthening safety and regulatory excellence, and aligning facilities operations with mission and patient experience. With a background rooted in operational discipline and people development, Mike is passionate about leadership growth, culture, and how strong facilities teams quietly enable exceptional care every day. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  3. Jul 7

    Building Back Stronger: Lessons from Joplin's Tornado Recovery

    In this episode of Facility Voices, David Pettit, Director of Facilities for Joplin Schools, shares the career journey that took him from district carpenter to facilities leader over more than three decades of service. He reflects on the challenges and rewards of supporting a growing school district before recounting the events of the devastating 2011 EF5 tornado that forever changed Joplin. David explains how the district, with the help of an extraordinary community effort, reopened schools in just a few months, providing students with stability and hope during one of the most difficult times in the city's history. The conversation also explores the lasting impact of the disaster and how it reshaped the district's approach to facilities planning, emergency preparedness, and community resilience. David discusses investments in tornado safe rooms, long-range capital improvements, and projects designed to create safer, more equitable learning environments for future generations. His story is a powerful reminder that strong facilities are built on strong leadership, thoughtful planning, and a community willing to come together when it matters most. Tune in to hear David Pettit’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Dave Pettit serves as the Director of Facilities for Joplin Schools in Joplin, Missouri. In 1993, Pettit was hired and began his career with Joplin Schools as a journeyman carpenter. Since that time, he has held five additional titles including Lead Carpenter, Supervisor of Craftsmen, Asst. Director of Buildings, Grounds and Transportation, Director of Transportation, and his current title of Director of Facilities. Pettit’s varied background of 32 years in the District has equipped him well and presented some great opportunities as he oversees the upkeep of 1.8 million square feet, 300 acres, 7800 students, and 1200 staff. He is responsible for the custodial staff, maintenance department, and all construction projects. Pettit’s philosophy is to teach teamwork and a high level of responsibility as they clean, maintain, and improve the facilities and grounds for our students, staff, and patrons. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  4. Jun 30

    From Coast Guard to Campus: A Facilities Management Journey

    In this episode of Facility Voices, David Trask sits down with Skip Vaughn, Assistant Vice President of Facilities Management at American University, to explore a career that spans construction, military service, federal facilities, and higher education. From starting on construction sites alongside his father to serving as a Coast Guard civil engineer and leading facilities operations for organizations including the U.S. General Services Administration, the Architect of the Capitol, and the National Institute of Standards and Technology, Skip shares how each chapter shaped his approach to leadership and problem-solving. The conversation examines how military experience translates naturally into facilities management, the importance of standardized processes and succession planning, and the growing role of technology in driving operational efficiency. Skip also discusses the financial challenges facing higher education, American University’s sustainability initiatives, and the long-term vision behind designing high-performance, net-zero-ready facilities that support both students and institutional resilience. Tune in to hear Skip Vaughn’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  --------------------------------------------------------------------------------------------------------------------  Skip Vaughn has more than 30 years of experience in the built environment, including leadership roles in design, construction, facilities management, the U.S. Coast Guard, the private sector, and three federal agencies. He currently serves as Assistant Vice President for Facilities Management at American University. Previously, as Chief Facilities Management Officer at the National Institute of Standards and Technology (NIST), he contributed to national research infrastructure initiatives and is widely recognized as a subject matter expert in facilities management, design, and construction.  Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  5. Jun 16

    How AI and Data Are Transforming FM

    In this episode of Facility Voices, David Trask sits down with Dave Lubach, Chief Editor for Facilities at Trade Press Media Group, to explore the trends shaping the future of facilities management. Drawing from conversations with facility leaders across industries, Dave shares insights into the workforce challenges facing the profession, the growing demand for skilled trades, and the importance of developing the next generation of FM leaders. The discussion then turns to one of the industry’s most talked-about topics: how AI and data are transforming operations. From predictive maintenance and indoor air quality monitoring to security systems and data-driven decision-making, Dave explains how emerging technologies are helping facility teams work smarter, improve efficiency, and make stronger business cases for investments. He also reflects on the rapid growth of data centers and the evolving technical skills required in modern facilities management.  Tune in to hear Dave Lubach’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Dave Lubach is the Chief Editor for the facilities market at Trade Press Media Group. He has more than 10 years of experience writing about facility management and maintenance issues.  With a background in editorial strategy and industry coverage, he focuses on translating complex topics—like energy management, smart buildings, and venue operations—into clear, engaging narratives for professional audiences. He has experience developing interviews, feature stories, and thought leadership content, often highlighting the voices of facility executives and industry leaders. His work frequently explores trends shaping sports venues and large-scale facilities, from game-day execution to long-term operational strategy. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  6. Jun 9

    Digitizing the Future of Facilities at Baylor School

    In this episode of Facility Voices, David Trask sits down with Samantha Green, Director of Operations and Systems at Baylor School, to discuss her unconventional journey from classroom teacher to facilities and operations leader. A Baylor alumna with a deep connection to the institution, Samantha shares how her passion for education evolved into a mission to improve the systems and infrastructure that support an entire campus community. The conversation explores the challenges of managing a 700-acre campus, preserving critical institutional knowledge, and leading operational transformation in an environment where change is constant. Samantha discusses the importance of digitization, data-driven decision-making, and reducing onboarding time for facilities teams, while sharing real-world examples of how access to information can prevent costly disruptions. From supporting major campus events to preparing for the arrival of Spain’s national soccer team, she offers insight into the logistics, planning, and collaboration required to keep a complex organization running smoothly. Tune in to hear Samantha Green’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  7. Jun 3

    From Submarines to Museums: A Facilities Leader's Journey

    In this episode of Facility Voices, David Trask sits down with Brian Miller, Director of Facilities at the Mariners’ Museum, to discuss his unique journey from a 24-year career in the U.S. Navy to leading facilities operations for one of the nation’s premier maritime museums. Drawing on his experience in the submarine force and overseeing complex shipyard work on nuclear vessels, Brian shares how military leadership, accountability, and systems thinking continue to shape his approach to facilities management today.  The conversation explores the challenges of transitioning from military service to the civilian workforce, the critical role facilities teams play in preserving historical collections, and the realities of managing aging infrastructure in a nonprofit environment. Brian also discusses a transformational $1.5 million grant that is helping modernize key building systems, improve energy efficiency, and strengthen the museum’s long-term preservation efforts. Looking ahead, he shares his vision for sustainable growth, strategic planning, and expanding the museum’s ability to serve its community and protect maritime history.  Tune in to hear Brian Miller’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Brian Miller is the Director of Facilities at The Mariners’ Museum and Park in Newport News, Virginia, where he leads operations, maintenance, and infrastructure modernization efforts that support the preservation of significant historical collections. A retired U.S. Navy officer with 24 years of service, Brian brings extensive experience in leadership, complex systems management, and operational excellence. Today, he focuses on capital improvements, reliability-centered maintenance, and sustainable facility operations while applying high-reliability practices from his military career to the facilities management profession.  Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

  8. May 26

    Building a Proactive Team Culture in Facilities

    In this episode of Facility Voices, David Trask sits down with Trey Adams, Director of Physical Plant at the Southern College of Optometry, to talk about the lessons learned from a career built in the electrical trade and shaped through years in facilities management. Trey shares how his background running service trucks and troubleshooting in the field prepared him for the people-first side of facilities leadership, where listening, communication, and trust matter just as much as technical skill. The conversation explores the culture Trey has worked to build at Southern College of Optometry, centered around teamwork, adaptability, and a “whatever it takes” mindset. He also discusses the challenge of replacing long-tenured team members, preserving institutional knowledge, and using technology to support both experienced staff and new hires. From mentoring employees to solving unexpected maintenance emergencies, Trey offers a grounded perspective on leadership, accountability, and creating opportunities for teams to succeed. Tune in to hear Trey Adams’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Trey Adams is the Director of Physical Plant at the Southern College of Optometry. After starting his career in the electrical trade in 1999, he spent 10 years gaining experience in residential, commercial, and light industrial systems before joining SCO in 2009 as Maintenance Supervisor. Adams later advanced to Director, where he leads a team known for its “whatever it takes” approach to facilities operations, teamwork, and customer service. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Ratings & Reviews

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out of 5
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About

The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.   Your host is David Trask, National Director and Industry Speaker at ARC Facilities.  David  brings you  stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more!   

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