The Startup Junkies Podcast

Startup Junkie

Candid conversations with the founders, operators, and investors building companies in Northwest Arkansas and beyond. The Startup Junkies Podcast is hosted by Jeff Amerine, founder of Startup Junkie, a Northwest Arkansas organization that has provided no-cost consulting, programs, and events to entrepreneurs for more than 15 years. Each week Jeff and the Startup Junkie team sit down with people who have actually done it: first-time and serial founders, small business owners, investors, accelerator alumni, and the ecosystem builders working alongside them. Expect real stories, not lectures. How they got started, how they found their first customers, how they raised money or chose not to, what nearly broke them, and what they would do differently. Topics range from validating an idea and finding capital to hiring, marketing, leadership, scaling, and selling the business. With more than 450 episodes since 2015, the back catalog covers nearly every stage of building a company in Arkansas and the Mid-South. If you are starting something, growing something, or helping founders do either, this show is for you. This feed also carries Querido Emprendedor, our Spanish-language founder series, and the Fuel Podcast, featuring companies from Startup Junkie's Fuel Accelerator. New episodes weekly. Show notes, transcripts, and the full archive at startupjunkie.org/podcast. Startup Junkie's mission: improving lives through innovation and entrepreneurship, from Northwest Arkansas around the globe.

  1. 3d ago

    Using AI Medical Record Audits to Reduce Claim Denials with Dmitry Karpov of Adentris

    Insurers have thousands of engineers building systems to deny claims. Most healthcare providers have no one on the other side of the table. In this entrepreneur interview, Dmitry Karpov — serial founder and CEO of Adentris — explains how AI can audit medical records in real time, why behavioral health documentation draws so much payer scrutiny, and what rural hospitals stand to lose as value-based care raises the stakes.  Whether you run a clinic, work in revenue cycle management, or are building in health tech, this conversation shows where AI can close gaps human teams can't. What you'll learn:- Real-time AI audits of medical documentation- Why behavioral health records face heavy payer scrutiny- Auditing 100% of charts instead of sampling- How AI could cut the cost of revenue cycle management ⏱️CHAPTERS0:00 Introduction 0:38 What Adentris does |1:28 Why revenue cycle management is ripe for AI 3:53 Building trust with small clinics 5:34 Why EMR vendors guard billing data 6:28 The documentation burden in behavioral health 8:47 Using AI to audit treatment plans 10:15 Why mental health demand is outpacing primary care 12:13 Selling to staffing gaps, not cost cuts 12:41 Auditing every chart instead of a sample 14:30 Rural hospitals and the sepsis bundle 17:40 Rural health transformation funding and RCM 19:17 From passive audits to automated action 21:05 Cutting denials from 17% to 12% 24:07 Why Northwest Arkansas and how to connect This episode is part of our Fuel Accelerator series --- About Dmitry Karpov: Dmitry Karpov is the CEO and founder of Adentris, which uses AI to catch medical documentation errors before they become patient safety or billing problems. Adentris was part of the Fuel Accelerator health tech cohort.  Connect with Dmitry on LinkedIn: https://www.linkedin.com/in/dmitrykarpov/Learn more: https://adentris.com/ --- 🎧 Follow the Startup Junkies Podcast on YouTube, Spotify, and Apple Podcasts. 👍 If you enjoyed this episode, like, subscribe, and share it with a friend. The Startup Junkies Podcast is brought to you in part by RISE, helping Arkansas tech and tech-enabled startups grow with no-cost coaching, capital navigation, and expert connections.

  2. Oct 20

    How a Dentist Grew a Telehealth Startup 1,200% with Dr. Maria Kunstadter

    Toothaches are one of the top reasons people end up in the emergency room, where there’s no dentist to treat them. In this entrepreneur interview, Dr. Maria Kunstadter, dentist and founder of The TeleDentists, shares how a national conference on the opioid crisis sparked the idea for virtual dentists. She also explains how COVID drove 1,200% growth in a single year, and why she’s now taking teledentistry into emergency rooms, rural communities, and countries with only a few hundred dentists. Whether you’re a startup founder in health tech or a healthcare leader working on access to care, this founder story shows what it takes to build in a space that’s been slow to change. What you’ll learn: How teledentistry consultations workWhy toothaches cost ERs nearly $3 billionThe link between oral health and chronic diseaseScaling a telehealth startup across states and countriesWhy dentists gain patients, not lose them ⏱️ Chapters: 0:00 “You saved my life that day” 0:22 Introduction 0:48 How teledentistry works 2:11 Why toothaches end up in the ER 4:11 COVID and 1,200% growth 5:29 The $3 billion ER toothache problem 6:41 Why dental is separate from medical 7:58 Oral health and chronic disease 9:32 Teledentistry in rural communities 14:08 Health care is cultural: going global 15:48 Why dentistry is slow to innovate 17:45 Scaling telehealth across borders 18:36 When a dental emergency isn’t an emergency 19:30 Why dentists should welcome teledentistry 21:11 Fuel, Northwest Arkansas, and how to connect About Dr. Maria Kunstadter: Dr. Kunstadter is the CEO and founder of The TeleDentists, a teledentistry platform offering virtual dental consultations, e-prescriptions, and next-step appointment scheduling. She is a member of the Fuel health tech accelerator cohort. 🔗https://www.theteledentists.com/ ---🎙️ The Startup Junkies podcast is brought to you in part by RISE, which helps Arkansas tech and tech-enabled startups grow with no-cost coaching, capital navigation, and expert connections.  The Startup Junkies podcast shares new founder stories and entrepreneur interviews every week. Subscribe so you never miss an episode.  🔗https://startupjunkie.org/

    How a Dentist Grew a Telehealth Startup 1,200% with Dr. Maria Kunstadter
  3. Oct 13

    How Cities Can Make Starting a Business Easier with Fayetteville Mayor Molly Rawn

    Starting a small business is full of unknowns. Fayetteville's mayor says City Hall should be the one predictable part.  In this entrepreneur interview, Molly Rawn, Mayor of Fayetteville, Arkansas, and part of the founding team behind the Scott Family Amazeum, talks about leading a city with a founder's mindset, why government shouldn't be a barrier to small business, and what most people get wrong about what a mayor can actually do.  What you'll learn:  - Why running for office mirrors launching a startup  - Translating "soon" from city-speak to plain English  - The Business Starter Kit and cutting through red tape  - How small business sales tax funds city services  - Why infrastructure follows housing growth  - Her advice: What would you do if you weren't afraid? ⏱️Chapters 0:58 Molly Rawn's origin story  1:45 Seeing herself as an entrepreneur 4:12 Running for office like launching a startup  6:31 Leadership lesson: Patience in city government  8:06 Why "soon" means something different at City Hall  9:30 The city's role in a thriving startup ecosystem  11:15 Fayetteville's Business Starter Kit  12:59 Why small business matters to city budgets  15:59 The pitch for founders considering Fayetteville  17:18 Growth, housing, and infrastructure  20:57 Bond projects and bus shelters  23:04 What surprises people about being mayor  26:50 Transparency and public meetings online  28:49 Startup Junkie Time Machine: Advice to her younger self — Connect with Mayor Molly Rawn Instagram: @MayorMollyRawn LinkedIn: https://www.linkedin.com/in/mollycollierrawn/ Website: https://www.fayetteville-ar.gov/526/Mayor 🎙️ The Startup Junkies podcast is brought to you in part by RISE, which helps Arkansas tech and tech-enabled startups grow with no-cost coaching, capital navigation, and expert connections.  The Startup Junkies podcast shares new founder stories and entrepreneur interviews every week. Subscribe so you never miss an episode.  🔗https://startupjunkie.org/

    How Cities Can Make Starting a Business Easier with Fayetteville Mayor Molly Rawn
  4. Oct 6

    How Small Businesses Can Win Defense Contracts with Chip Laingen

    Small businesses, not the big defense primes, are where the Department of Defense is looking for its next breakthrough. Here's how to get noticed, and how to be ready when you do. In this entrepreneur interview, Chip Laingen breaks down what it really takes for a small business or startup to sell to the government. Chip is executive director of the Defense Alliance, a 21-year Navy veteran, and has advised defense-tech companies for two decades. In This Episode:✅ Why the DoD is turning to small-business innovation✅ Navigating government contracting as a startup✅ Teaming with partners to leverage past performance✅ Preparing for a five-minute pitch with a buyer✅ Technology readiness vs. business readiness✅ OTAs and Defense Production Act funding✅ Servant leadership lessons from the Navy ⏱️ Chapters:0:38 Introduction1:13 From Navy helicopter pilot to defense contracting4:26 How the Defense Alliance helps small businesses5:47 Why selling to the government isn't logical8:42 Leveraging partnerships and past performance10:30 How to prepare for a five-minute pitch with a buyer12:36 Servant leadership lessons from the Navy16:34 What it takes to build a defense innovation cluster19:09 Technology readiness vs. business readiness21:02 How defense procurement is changing: speed and scale22:47 How one startup got a $50M factory funded24:19 Advice to his younger self25:54 How to connect with the Defense Alliance —About Chip Laingen:Chip Laingen is executive director of the Defense Alliance, an SBA-funded regional innovation cluster. It helps small businesses navigate defense contracting at no cost, and it has members in 38 states.  Join free at https://www.defensealliance.com/ Connect with Chip - https://www.linkedin.com/in/laingen/ —🎧 Follow the Startup Junkies Podcast on YouTube, Spotify, and Apple Podcasts. 👍 If you enjoyed this episode, like, subscribe, and share it with a friend. The Startup Junkies Podcast is brought to you in part by RISE, helping Arkansas tech and tech-enabled startups grow with no-cost coaching, capital navigation, and expert connections.

    How Small Businesses Can Win Defense Contracts with Chip Laingen
  5. Sep 29

    How Korean Founders Break Into the US Market: Founder Interviews from Startup Crawl 2024

    What does it take for a startup from Korea to break into the US market? Four founders share how they're doing it. Recorded live at Startup Crawl in Fayetteville, Arkansas, this episode features founders from the Korea Global Expansion Accelerator. They build AI companion robots for isolated seniors, AI-powered lead generation, classroom analytics for early childhood education, and hotel operations software. We also go inside RISE Arkansas, a no-cost program for tech and tech-enabled startups. The episode closes with a look at how Startup Crawl grew from one building to a downtown-wide event. In this episode:✅ AI companionship for aging populations✅ Selling without a network in relationship-driven markets✅ Asian business data for US brands✅ AI insights into how young kids play and learn✅ Tech vs. tech-enabled startups✅ Why staying power matters in entrepreneurial support ⏱️Chapters: 0:00 Introduction 0:20 Live from Startup Crawl 2024 0:55 From Hong Kong IT to senior care 2:24 AI companion robots for isolated seniors 5:05 Selling in Asia without connections 7:45 How AI lead generation works 9:32 Asian business data for US brands 13:10 AI that tracks how preschoolers play and learn 15:08 From Hasbro toy designer to edtech founder 17:40 RISE Arkansas: free support for tech startups 18:30 Tech vs. tech-enabled startups 20:02 109 startups in 101 days 27:58 Hotel operations tech from Korea 33:58 How Startup Crawl grew from 2019 to 2024 36:55 Why staying power matters Featured guests:Louis Lee, CMO, Wonderful Platform: https://www.linkedin.com/in/louisleedonguk/Jay Lee, Co-founder & CSO, DeepSales: https://deepsales.com/Sarah No, Head of Product, PlayTag: https://playtag.ai/Stephen Park, Do WhatChris Adams & Kate Lockridge, RISE Arkansas: risearkansas.org -----🎧 Follow the Startup Junkies Podcast on YouTube, Spotify, and Apple Podcasts. 👍 If you enjoyed this episode, like, subscribe, and share it with a friend. The Startup Junkies Podcast is brought to you in part by RISE, helping Arkansas tech and tech-enabled startups grow with no-cost coaching, capital navigation, and expert connections.

    How Korean Founders Break Into the US Market: Founder Interviews from Startup Crawl 2024
  6. Sep 22

    How AI Agents Fix Denied Insurance Claims with Shahbaz Virk of Cair Health

    Denied insurance claims cost clinics money, staff time, and patient care, and AI agents are starting to change that. In this entrepreneur interview, Shahbaz Virk (co-founder of Cair Health) explains how AI agents can handle medical billing from start to finish. That covers checking eligibility, reworking denied claims, and even waiting on hold with insurance companies. He shares why so many claims get denied, how growing up with a nurse mom shaped his founder story, and why rural health is central to his mission.  Whether you're a startup founder building in healthcare or an operator buried in admin work, this conversation shows what an AI-powered billing team actually looks like. In This Episode: Why insurance claims get deniedAI agents that call insurers for you90% touchless claims after six months150 minutes per claim cut to under threeY Combinator vs. a healthcare-specific acceleratorAI's role in rural health  ⏱️ Chapters: 0:00 Introduction 0:44 What Care Health does 2:06 Why medical billing affects patients 3:15 Why insurance claims get denied 5:35 A nurse mom and the origin of Care Health 6:37 From health economics research to AI 8:40 Y Combinator vs. the Fuel Accelerator 10:45 The metrics that matter: touchless claims 11:44 How AI agents work together on a claim 13:17 Will AI replace medical billers? 15:08 Customers and traction 16:14 AI for rural health in Arkansas 17:53 Care Health in three years 18:40 From 150 minutes per claim to under three 20:00 Large vs. small health systems — Connect with Shahbaz 🔗 https://www.cairhealth.com/ 🔗 https://www.linkedin.com/in/shehbazvirk/ — 🎧 Follow the Startup Junkies Podcast on YouTube, Spotify, and Apple Podcasts. 👍 If you enjoyed this episode, like, subscribe, and share it with a friend. The Startup Junkies Podcast is brought to you in part by RISE, helping Arkansas tech and tech-enabled startups grow with no-cost coaching, capital navigation, and expert connections.

    How AI Agents Fix Denied Insurance Claims with Shahbaz Virk of Cair Health
  7. Sep 15

    AI and Data Privacy for Growing Companies with Carl Maloney of FloX

    On this episode of the Startup Junkies Podcast, hosts Daniel Koontz and Caleb Talley sit down with Carl Maloney, founder of FloX, a technology consulting firm helping mid-sized companies replace spreadsheet chaos with AI-driven systems.  Carl shares his journey from a decade-plus corporate career and burnout to a six-month sabbatical, and ultimately launching his own consulting business. Plus how he validates customer problems, runs marketing solo, and thinks about privacy and compliance when implementing AI for clients in regulated industries like healthcare. In This Episode:☑️ Warning signs a company has outgrown Excel-based operations☑️ AI implementation, data privacy, and HIPAA compliance☑️ A solo founder's marketing strategy☑️ Advice for aspiring entrepreneurs  ⏱️CHAPTERS00:00 – Welcome to the Startup Junkies Podcast00:59 – Meet Carl Maloney of FloX,01:17 – From Corporate Burnout to Launching His Own Business02:28 – Sabbatical Adventures: Road Trip & Mountain Biking03:06 – The Rebrand: Choosing the Name FloX,03:26 – What FloX, Does for Growing Companies04:15 – AI, Data Privacy & HIPAA Compliance05:17 – Warning Signs You've Outgrown Excel06:05 – Validating the Problem With Customer Discovery07:01 – Marketing & Running FloX, as a Solo Founder09:47 – Why Entrepreneurship Is Harder Than It Looks12:24 – Entrepreneurship as a Mountain Bike Trail13:41 – FloX,'s Growth Vision, Team & the NWA Startup Ecosystem16:52 – Defining Success & Advice for Aspiring Entrepreneurs21:21 – Advice to His Younger Self, Where to Find Carl & Closing —Connect with Carl🔗 https://flo-x.io/🔗 https://www.linkedin.com/in/carl-maloney-bab29b6/ —🎧 Follow the Startup Junkies Podcast on YouTube, Spotify, and Apple Podcasts. 👍 If you enjoyed this episode, like, subscribe, and share it with a friend. The Startup Junkies Podcast is brought to you in part by RISE, helping Arkansas tech and tech-enabled startups grow with no-cost coaching, capital navigation, and expert connections.

    AI and Data Privacy for Growing Companies with Carl Maloney of FloX
  8. Sep 8

    Lawn Care Olympics in Fayetteville, Arkansas with Quinn Childress of Willow Street Lawns

    Quinn Childress, owner of Willow Street Lawns and founder of the digital lawn care marketplace Lawnly, joins the Startup Junkies Podcast to talk about the first-ever Lawn Care Olympics coming to Fayetteville, Arkansas on September 20th. Quinn shares how he went from experiencing homelessness as a teenager to building a lawn care business, and now a platform designed to funnel local dollars toward nonprofits and people experiencing homelessness in Northwest Arkansas. In This Episode Why Quinn started Willow Street Lawns after experiencing homelessness at 15What the Lawn Care Olympics is and why it's coming to FayettevilleHow Lawnly connects homeowners, lawn care pros, and nonprofitsWhy local dollars, not charity, are the key to breaking poverty cyclesHow Startup Junkie's ecosystem helped Quinn scale two venturesWhat advice Quinn would give his younger self today⏱️ Chapters 1:01 – Welcome to the Startup Junkies Podcast1:42 – Meet Quinn Childress: Willow Street Lawns & Lawnly2:09 – Announcing the First-Ever Lawn Care Olympics2:29 – The Vision: Turning Lawn Care into a Community Sport3:23 – Partnering with Nonprofits to Fight Homelessness4:45 – Quinn's Story: From Homelessness to Business Owner6:30 – Lawn Care Olympics Event Details (Sept 20 at New Beginnings)7:26 – Judges, Challenges, and Who Can Compete11:41 – Inside Lawnly: A Two-Sided Marketplace for Lawn Care14:06 – RISE Arkansas Sponsor Message14:34 – Quinn's Roots in the NWA Ecosystem & Building Lawnly19:18 – The Real Motivation: Helping the Local Economy Thrive22:22 – Time Machine Question: Advice to His Younger Self29:20 – How to Connect with Quinn & Support the Olympics — Connect with Quinn 🔗 https://www.willowstlawns.com/ 🔗 https://www.linkedin.com/in/quinn-childress-9a2065155/ — 🎧 Follow the Startup Junkies Podcast on YouTube, Spotify, and Apple Podcasts. 👍 If you enjoyed this episode, like, subscribe, and share it with a friend. The Startup Junkies Podcast is brought to you in part by RISE, helping Arkansas tech and tech-enabled startups grow with no-cost coaching, capital navigation, and expert connections.

    Lawn Care Olympics in Fayetteville, Arkansas with Quinn Childress of Willow Street Lawns
5
out of 5
46 Ratings

About

Candid conversations with the founders, operators, and investors building companies in Northwest Arkansas and beyond. The Startup Junkies Podcast is hosted by Jeff Amerine, founder of Startup Junkie, a Northwest Arkansas organization that has provided no-cost consulting, programs, and events to entrepreneurs for more than 15 years. Each week Jeff and the Startup Junkie team sit down with people who have actually done it: first-time and serial founders, small business owners, investors, accelerator alumni, and the ecosystem builders working alongside them. Expect real stories, not lectures. How they got started, how they found their first customers, how they raised money or chose not to, what nearly broke them, and what they would do differently. Topics range from validating an idea and finding capital to hiring, marketing, leadership, scaling, and selling the business. With more than 450 episodes since 2015, the back catalog covers nearly every stage of building a company in Arkansas and the Mid-South. If you are starting something, growing something, or helping founders do either, this show is for you. This feed also carries Querido Emprendedor, our Spanish-language founder series, and the Fuel Podcast, featuring companies from Startup Junkie's Fuel Accelerator. New episodes weekly. Show notes, transcripts, and the full archive at startupjunkie.org/podcast. Startup Junkie's mission: improving lives through innovation and entrepreneurship, from Northwest Arkansas around the globe.