424 episodes

Whether it’s for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country’s fuel and we are 4% of the total U.S. economy. We’ll talk about what we see at stores — and what the future may hold — as long as it’s convenient.

Convenience Matters National Association of Convenience Stores

    • Business
    • 4.5 • 26 Ratings

Whether it’s for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country’s fuel and we are 4% of the total U.S. economy. We’ll talk about what we see at stores — and what the future may hold — as long as it’s convenient.

    What We Heard at the NACS SOI Summit

    What We Heard at the NACS SOI Summit

    The 2024 NACS State of the Industry Summit delivered insights on c-store industry performance metrics. Hear how this year is shaping up and the tools you need to make data-driven decisions.
    Hosted by:
    Jeff Lenard and Chrissy Blasinsky
    About our Guest:
    Chris Rapanick, Managing Director, NACS Research
    Chris oversees the day-to-day operations of NACS Research, manages and directs departmental financial and operational performance, and drives strategic development of NACS long-term research capabilities and offerings for the convenience industry.

    • 21 min
    How To Build Your Confidence

    How To Build Your Confidence

    With 85% of the population saying they have low self confidence, odds are that at times, you may be one of them. Find out how you can break the cycle.
    Hosted by:
    Jeff Lenard and Chrissy Blasinsky
    About our Guest:
    Juan Bendaña, keynote speaker
    Juan is an internationally recognized speaker who helps leaders navigate uncertainty and exponential change by developing the unwavering confidence to thrive in any environment. Drawing from his science-based framework, the Confidence Cycle, he has inspired over 250,000 leaders, at companies including Disney, Sotheby's International, and Sony Pictures.

    • 27 min
    My Favorite Food Recipe Is Great Service

    My Favorite Food Recipe Is Great Service

    Foodservice is growing at convenience stores and represents 30% of inside sales. Chef Joe Arvin shares how you can keep elevating your food offer.
    Hosted by:
    Jeff Lenard
    About our Guest:
    Joe Arvin, Celebrity Chef
    Chef Joe Arvin is a two-time Culinary Federation gold medalist, three-time Chicago Fight Club champion, and finished 6th and 23rd place at The World Food Championships. He has also gained widespread recognition through appearances on the TV shows Big Brother, Cutthroat Kitchen, The Taste with Anthony Bourdain and South of MadLove, the cooking show that he created and hosts.

    • 32 min
    Three Requirements for Effective Brand Positioning

    Three Requirements for Effective Brand Positioning

    Brand positioning is a significant part of business because it’s ultimately about how you communicate your offer to customers—and if it resonates. We'll share common pitfalls that businesses fall into and how to fix them.
    Hosted by:
    Jeff Lenard
    About our Guest:
    Kathy Guzmán Galloway, Head Wizard, The Clarity Wizard
    With 20 years of CPG experience, Kathy has helped hundreds of organizations increase revenue and decrease risk by clarifying their brand positioning. She’s worked with brands like Nature Made, Lay’s, and Chiki Chiki Boom Boom, among others, to turn strategy and data into action.
     

    • 33 min
    What's Going On With EV Sales?

    What's Going On With EV Sales?

    EV sales were down year over year Q1 of 2024, slowing a steep increase in sales over the past few years. We're discussing what drove this change and what it means for convenience retailers.
    Hosted by:
    Jeff Lenard
    About our Guest:
    John Eichberger, Executive Director, Transportation Energy Institute
    John has more than 20 years of experience in the fuels industry, including more than a decade leading the Transportation Energy Institute (formerly known as the Fuels Institute). Prior to that, he served for 15 years as vice president of government relations at NACS, with a focus on fuels- and energy-related issues.

    • 30 min
    Do You Have a Culture That Rules?

    Do You Have a Culture That Rules?

    Culture is the cumulative effect of what people see, hear, experience and believe. In this episode we're breaking down how industry leaders can build a high-performance culture.
    Hosted by:
    Jeff Lenard and Chrissy Blasinsky
    About our Guest:
    Mark Miller, Author and Co-Founder, Lead Every Day
    Mark is a seasoned business leader, a Wall Street Journal and international best-selling author, and a dynamic communicator. He worked for one of the world’s great organizations for almost 45 years. Mark began a nearly 45-year career at Chick-fil-A as an hourly team member (and 16th corporate employee) and recently retired as the Vice President of High Performance Leadership. 

    • 27 min

Customer Reviews

4.5 out of 5
26 Ratings

26 Ratings

oliviabaker13 ,

Engaging, insightful, and actionable!

Convenience Matters is such an enjoyable listen! The hosts are top notch and the conversations they lead are engaging, insightful, and actionable. You’re guaranteed to learn something new from each episode - can’t recommend it highly enough!

ping pong rocks! ,

Informative, fun episodes about interesting industry topics!

Motivated to right this review after listening to the episode with Roy Strasburger, but really broadened my understanding about the corners of the industry I wouldn’t have been aware of otherwise! Really talented professionals!

1Poiuytr ,

LOVE THIS THOW!!!!

Saw them at nacs show 2017. Really nice and well done. Keep up the good work jeff.

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