The Principal's Office Podcast

Leaders Building Leaders

Dr. Tom Miller understands the unique set of challenges facing both aspiring and experienced charter school leaders today. Tom has spent more than two decades at the forefront in school leadership. First as an exceptional children’s teacher who worked his way into a middle school principal position. When he wrote his dissertation on the Characteristics of Effective Charter Schools, he was recruited by the North Carolina Department of Public Instruction to be a statewide consultant. Through his certification through the John Maxwell Team, he started his own business facilitating elite-level leadership development and executive coaching to school and business leaders seeking to navigate a course from success to significance. Tom lives in Raleigh, North Carolina, he is the father of two and the lucky husband of one beautiful wife, Jennifer.

  1. Episode 225: Lesson 3: The Culture Equation: How Doubt + Assumptions Erode Trust

    12/11/2025

    Episode 225: Lesson 3: The Culture Equation: How Doubt + Assumptions Erode Trust

    Culture doesn’t collapse because of one dramatic event. It erodes slowly — through the emotional and relational gaps leaders don’t see. In Lesson 3 of this leadership mini-series, we tie everything together: how doubt forms internally, how assumptions grow relationally, and how the combination quietly destroys team alignment, trust, and clarity inside schools. This episode introduces The Culture Equation — a simple but powerful framework that reveals the true pathway of culture drift: Emotion – Information = Assumption Assumption + Silence = Drama Drama + Time = Erosion Erosion + Avoidance = Culture Collapse When leaders understand this equation, everything makes sense — the conflict patterns, the miscommunication cycles, the trust issues, and the frustration that builds between team members. In this episode you’ll learn: How doubt creates emotional space inside a leader How assumptions fill that space with negative stories Why resentment grows when gaps remain unaddressed The FOUR Culture Gaps (Expectation, Communication, Alignment, Emotional) How each gap quietly chips away at trust The five practices of high-performing leaders that prevent culture erosion The “Culture Reset Conversation” every leader must master How to rebuild clarity, confidence, and connection in your school culture This closing lesson brings the entire series full circle — and gives you practical tools to reset your culture before the cracks widen. If you lead people, this is a must-listen. If the series helped you, leave a review and share it with another school leader who needs it. Holiday Special: https://lbleaders.mykajabi.com/offers/F3GVJiQs/checkout

    33 min
  2. Episode 224: Lesson 2: The Most Dangerous Form of Leadership: Assumptions

    12/05/2025

    Episode 224: Lesson 2: The Most Dangerous Form of Leadership: Assumptions

    Assumptions are the most dangerous form of leadership — not because they’re loud, but because they’re silent. In this second episode of the 3-part leadership series on Doubt, Assumptive Leadership, and Cultural Erosion, we expose how assumptions quietly destroy trust, relationships, clarity, and alignment inside schools. Assumptions don’t start with behavior. They start in your mind — in the stories you create when you don’t have all the information. And because leaders operate under immense pressure, these stories often turn into: resentment miscommunication broken trust culture drift In this episode, you’ll learn: What’s inside Lesson 2: Why “in the absence of information, we assume the worst” The 5 types of assumptions that erode school culture How assumptions form when doubt is left unaddressed The “Assumption Gap” and how it grows silently inside teams Warning signs you’re leading by assumption (not fact or truth) My real-life 7:30 classroom-door story and what it revealed How assumptive leadership wastes emotional energy and damages relationships Three proven strategies to eliminate assumptions from your leadership: Clarifying expectations Declaring noble intent Leading with questions instead of narratives How to transform assumptions into observations and productive conversations Assumptions are common — but they are not harmless. This lesson gives you practical tools to eliminate assumptive leadership and rebuild trust one conversation at a time. This sets the stage for Lesson 3, where we tie it all together and show how doubt + assumptions = culture erosion — and how to reverse the entire cycle.

    30 min

Ratings & Reviews

4.9
out of 5
9 Ratings

About

Dr. Tom Miller understands the unique set of challenges facing both aspiring and experienced charter school leaders today. Tom has spent more than two decades at the forefront in school leadership. First as an exceptional children’s teacher who worked his way into a middle school principal position. When he wrote his dissertation on the Characteristics of Effective Charter Schools, he was recruited by the North Carolina Department of Public Instruction to be a statewide consultant. Through his certification through the John Maxwell Team, he started his own business facilitating elite-level leadership development and executive coaching to school and business leaders seeking to navigate a course from success to significance. Tom lives in Raleigh, North Carolina, he is the father of two and the lucky husband of one beautiful wife, Jennifer.