Plan, Build, and Manage your Offshore Business

optiBPO
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  • TECHNOLOGY

The optiBPO model is unique, in that it sits between traditional outsourcing, and setting up your own offshore business. optiBPO manage your outsourcing risk, by starting small, clearly defining scope, proving the concept, building confidence, and then extending. At each stage, there are reviews and checkpoints to ensure there are no disruptions to your operations.

Episodes

  1. optiMISE Podcast Episode 1.MP3

    07/26/2024

    optiMISE Podcast Episode 1.MP3

    Welcome to optiMISE!, the quintessential podcast for anyone looking to enhance their offshoring strategy. Each episode, we delve into the nuances of outsourcing, offering you firsthand insights, actionable strategies, and inspiring success stories. Whether you're just starting out or are an experienced player in the offshoring field, optiMISE! is your go-to resource for practical advice and expert insights aimed at helping you leverage the full potential of your offshore teams. In today's episode, "Optimum Offshore Operations," we take a closer look at managing successful offshore business operations in the Philippines. Join us as optiBPO's Operations Director, Tom de Luna, along with Account Directors Jela Denzon and Alvin Gatus, share their valuable experiences and tips. Tune in to gain expert knowledge that could transform your offshore business approach and drive success.

    17 min
  2. Importance Of Having Well Defined Policies, Processes And SOPs In Scaling A Business

    02/27/2019

    Importance Of Having Well Defined Policies, Processes And SOPs In Scaling A Business

    Tasks can take weeks or months for an employee to accomplish because urgent tasks continue to overwhelm them. With well-defined processes, policies and procedures, your offshore team can accomplish repetitive tasks and free up your time to focus on scaling your business. Documentation is very important as well as helpful if properly maintained and updated. optiDocs can help get these things in place pretty rapidly for customers in parallel to kicking off your offshore team. https://optibpo.com/

    8 min
  3. The Philippines: #1 Knowledge Based Offshoring Destination

    10/29/2018

    The Philippines: #1 Knowledge Based Offshoring Destination

    optiBPO partners with you to plan, build and manage your offshore team in the Philippines. Join us for our regular webinars held for Australian, European and North American time zones - www.optiBPO.com/webinar

    2 min
  4. The 3 Key Strategies Of Outsourcing And Offshoring - OptiBPO

    08/01/2018

    The 3 Key Strategies Of Outsourcing And Offshoring - OptiBPO

    In offshoring, there are many things you can do remotely if you put your mind to it. Listen to Jamie McBrien, CEO of optiBPO, as he discusses why offshoring is no longer just back-office repetitive low-level tasks. ------------------------------------------------------------------------ CONTACTS: Website: http://www.optibpo.com Email: jamie.mcbrien@optibpo.com Call +61 2 8071 4150

    11 min
  5. Onshore Support in Developing Successful Offshore Relationships

    04/13/2018

    Onshore Support in Developing Successful Offshore Relationships

    Managing an offshore team requires proper guidance, advice and support from onshore leaders. Listen to Jamie McBrien, CEO of optiBPO, as he talks more about what it takes to develop a successful relationship with your offshore team. CONTACTS: Website: http://www.optibpo.com Email: jamie.mcbrien@optibpo.com Call +61 2 8071 4150

    13 min
  6. Management Tips for a Successful Outsourcing

    02/13/2018

    Management Tips for a Successful Outsourcing

    After the so called “honeymoon period”, many offshore operations unfortunately "hit the wall". This is when reality starts to kick and flaws in systems and processes are discovered. Jamie McBrien’s company, optiBPO can manage that risk by starting small, defining scope, proving the concept, building confidence and then extending.

    10 min
  7. Not All BPOs Are Created Equal - OptiBPO

    12/08/2017

    Not All BPOs Are Created Equal - OptiBPO

    optiBPO is an easy business to set up and anyone can call themselves a BPO. But only those with strong HR support, correct infrastructure and strategic office locations, high staff retention rate, plus effective management can survive the industry. So, how does it work? Jamie McBrien shares his insights on how to be successful in the outsourcing business. http://optibpo.com/

    13 min
  8. Why Philippines is the Best Choice to Outsource Your Services

    10/10/2017

    Why Philippines is the Best Choice to Outsource Your Services

    Philippines is known for its large outsourcing market at $22 billion. Compared with India and other Asian countries, the Philippines has a higher literacy rate, better retention rates, better costing, and better attraction of capability, plus the fact that it is the 3rd largest English speaking country in the world. http://optibpo.com/

    11 min
  9. Key Areas of Building an Offshore Team to Support Business Growth

    09/05/2017

    Key Areas of Building an Offshore Team to Support Business Growth

    Businesses are looking for ways to enhance their capability - that means doing more with the offshore resource potential at a lesser cost. Sales and HR are only some of the key areas that needs offshore support. Taking out the admin burden off the sales team and HR personnel increase their time to focus on the high-value activities. Visit http://optibpo.com

    12 min
  10. optiBPO - Your Onshore Support to Ensure Offshore Success

    06/21/2017

    optiBPO - Your Onshore Support to Ensure Offshore Success

    With costs rising and talent difficult to find, outsourcing is being embraced. The hardest part is knowing where to start. We know what to do and where to do it. We know how to manage risk and avoid disruption. We know the best management strategies for offshoring and what you need to do to be ready. We know all this because we have done it before - many times. Want your offshore team to be an extension of your business and not a separate part? We know how. We partner with you to plan, build and manage your offshore team. We work with you so you can start small, minimise risk, learn as you go and as your confidence grows, scale. Onshore support to ensure your offshore success. Our clients can testify to the savings they achieved – 50, 60, 70 or even 80%! Want to get started today? Call us now or fill in the form below and we will call you. Visit optibpo.com for more details.

    1 min
  11. Plan, Build, and Manage your Offshore Business

    06/08/2017

    Plan, Build, and Manage your Offshore Business

    The structure that you have for your onshore business differs from offshore business. optiBPO is committed in making sure that your team in the Philippines becomes an extension of your local team, and not a separate organisation. We analyze and improve your existing processes, structure, and system to get you to the next level. We will guide you and your teams, both onshore and offshore, to keep your business in the right direction. Visit our website for more information: www.optibpo.com

    7 min
  12. optiBPO - Optimising Business Process Offshoring

    04/04/2017

    optiBPO - Optimising Business Process Offshoring

    optiBPO is not a “set and forget” type of company. We make sure to help your company build your offshore team in the Philippines, guide you from step 1 and all throughout the whole process, making sure that your team in the Philippines becomes an extension of your local team, and not a separate part. (wesbite: www.optibpo.com)

    11 min
  • 12 Episodes

About

The optiBPO model is unique, in that it sits between traditional outsourcing, and setting up your own offshore business. optiBPO manage your outsourcing risk, by starting small, clearly defining scope, proving the concept, building confidence, and then extending. At each stage, there are reviews and checkpoints to ensure there are no disruptions to your operations.

Information