Paul Higgins Podcast

Paul Higgins
  • 5.0 (36)
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  • UPDATED WEEKLY

If you’re a SaaS Consulting Partner earning low to mid six figures—and wearing every hat from sales to delivery—this podcast is your shortcut to scaling smarter. Each week, I talk to successful Partners of Salesforce, Zoho, NetSuite, Monday.com, and HubSpot partners who’ve cracked the code to bigger deals, better systems, and more freedom. No fluff. Just sharp lessons from the field. Subscribe and join 600+ episodes of real, raw, and proven advice for SaaS Consulting Partners ready to scale 7 figures and beyond.

  1. 4D AGO

    669 - The Pricing Gap Most Consultants Miss

    Clients aren't pushing back on your rates, so you assume you're priced right. That's the most expensive assumption in consulting. In this episode, I break down how one consulting partner discovered she was leaving $55 to $95 per hour on the table because she priced based on confidence instead of market value. I walk through the exact sequence she used to move from $40,000 per month to $63,000 per month, and the one-question filter that tells you whether you're making the same mistake. If you've never actually researched what the market pays for the outcome you deliver, this episode is your wake-up call. Resources and Links Apply for a Multiplier CallPrevious episode: 668 - Stop Waiting for Salesforce Leads with Doug PelletierCheck out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringJoin our newsletterSuggested resources

    4 min

  2. FEB 26

    668 - Stop Waiting for Salesforce Leads with Doug Pelletier

    Why you should listen Doug Pelletier has spent 35 years winning enterprise accounts (Disney, Pfizer, Xerox) as a small Salesforce partner, proving that company size is irrelevant when your positioning and sales approach are right.Learn why Doug hired a General Manager at just six employees, and how that single WHO decision helped him scale to 130 people without burning out on tasks outside his strengths.Get Doug's approach to managing cash flow daily (a discipline he's maintained for 17 years) and why he says cash flow matters more than profitability for consulting firm owners. About Doug Pelletier Doug Pelletier is the Founder and CEO of Trifecta Technologies, a technology consulting firm he launched in 1991 that has grown into a trusted Salesforce and enterprise solutions partner for leading organizations. A sales- and strategy-led founder, Doug focuses on identifying real business problems, building executive relationships, and hiring strong operational leadership early – allowing him to concentrate on growth, client strategy, and selling. His leadership is shaped by decades of experience and a strong emphasis on financial discipline and long-term stability. Having gone through multiple industry shifts, Doug views AI as a major inflection point and leads Trifecta in helping organizations move beyond the hype to apply data, architecture and AI in practical ways that drive meaningful business outcomes. Resources and Links Trifecta.comDoug’s LinkedIn profileSnowflakeDatabricksApolloZoominfoPrevious episode: 667 - The Land-and-Expand PlayCheck out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringJoin our newsletterSuggested resources

    33 min

  3. FEB 23

    667 - The Land-and-Expand Play

    You've landed a foothold in a big company, delivered a great project, the client loved it, so why are you still stuck in the same corner six months later winning the same small deals? In this episode, I break down why most consultants stay trapped in one department and how to turn a single project into an enterprise-wide engagement. I share how one Airtable consultant turned a $20,000 clinical trial tracking project at a top-three pharmaceutical company into a $200,000 transformation across three countries, all by making one strategic shift in how he treated his internal champion. If you've got a foothold in a big company and you're watching other consultants land the deals you should be winning, this is your playbook. Resources and Links Apply for a Multiplier CallPrevious episode: 666 - The partner trapCheck out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringJoin our newsletterSuggested resources

    4 min

  4. FEB 16

    666 - The partner trap

    Stuck at 50% of your revenue target because your pipeline depends on someone else's priorities? In this episode, I break down the partner program trap and why so many platform consultants stay dependent on AE referrals even when they know it's holding them back. I walk through the exact 12-month transition sequence I use with clients: pick your niche, build pain-point messaging, start direct outreach, and keep partner referrals flowing as cash while you build. If your best leads only show up when an account executive needs to hit their quota, this episode shows you how to take back control of your pipeline. Resources and Links Apply for a Multiplier CallPrevious episode: 665 - AI Does 70% of the Work and Here’s What a Salesforce Partner Does With the Other 30 with Ferny BengaliCheck out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringJoin our newsletterSuggested resources

    4 min

  5. FEB 12

    665 - AI Does 70% of the Work and Here’s What a Salesforce Partner Does With the Other 30 with Ferny Bengali

    Why you should listen Ferny reveals how Sherpaneer uses AI across operations, from capacity planning models to proposal development, giving you a practical blueprint for integrating AI into your own consulting workflows.Learn how Ferny and her partner built a fully self-sourced pipeline through reciprocal partnerships with adjacent vendors like Gong, Clari, and FinancialForce, without relying on Salesforce for leads.Get Ferny's approach to managing AI tools across a team, including shared projects in Claude, an internal AI use policy, and a quarterly review cycle to keep everything current. You know you should be using AI in your consulting practice, but where do you actually start without compromising client data or wasting time on tools that don't stick? In this episode, I talk with Ferny Bengali from Sherpaneer, a boutique Salesforce consultancy that works with enterprise clients across high-tech, financial services, manufacturing, and healthcare. Ferny walks me through exactly how her team of 12 uses AI day to day, from feeding anonymized staffing data into models for capacity planning, to using voice notes and LLMs to prep for pitches. We also get into how she structures client knowledge across projects, her approach to AI-optimized content for SEO, and why she hired a part-time BD person instead of going full-time. If you've been experimenting with AI but haven't operationalized it across your practice yet, this conversation will show you what that looks like in action. About Ferny Bengali Farnaz (Ferny) Bengali is Co-President of Sherpaneer, a women-owned, diverse Salesforce consulting partner that helps mid-to-large organizations implement the right way, the first time. With 20+ years of industry experience—including leadership roles at MicroStrategy, Accenture, and The Carlyle Group—Ferny chose the boutique path over big consulting, building a practice that delivers senior-level expertise without the agency bloat. She's also a board member of WISE (Women in Salesforce Entrepreneurship), co-invests in hospitality through Dogwood Hospitality, and is passionate about using AI as an operating layer to scale consulting without scaling headcount. Resources and Links Sherpaneer.comFerny's LinkedIn profileRead.aiNotebook LMScribeChatGPTClaudeGoogle GeminiMicrosoft CopilotCoachHubCloverleafResearch RabbitZetyGrammarlyQuickBooksGongClariCertiniaAzureGoogle WorkspacePrevious episode: 664 - Stop celebrating your referralsCheck out more episodes of The Paul Higgins PodcastJoin our newsletterSuggested resourcesFind out more about Paul and how he can help you

    31 min

  6. FEB 9

    664 - Stop celebrating your referrals

    Still relying on referrals and hoping the next one brings a decent project? In this episode, I break down why your referral strategy is actually killing your margins, not growing them. I share the pattern I see with over 200 tech consultants who are great at delivery but trapped in legacy business development, constantly auditioning for clients who see them as a vendor instead of a strategic partner. Learn how you can increase your revenue by making two important decisions: the WHO decision and the WHAT decision. If you are tired of the referral lottery and ready to stop competing on price, this episode lays out what actually needs to change. Resources and Links Apply for a Multiplier CallPrevious episode: 663 - The "Fake Productivity" Trap for Tech ConsultantsCheck out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringJoin our newsletterSuggested resources

    5 min

  7. FEB 2

    663 - The "Fake Productivity" Trap for Tech Consultants

    Ever finish a 60-hour week and realize you didn't do a single thing to find better clients? In this episode, I break down why most tech consultants stay trapped in work that feels productive but actually keeps them stuck. I share the story of a client who was exhausted, in debt, and over-delivering on every project until we made two critical decisions together: the WHO (estate attorneys only) and the WHAT (productized service with clear scope). Six months later, he cleared his debt and doubled his profits. If you've been avoiding the hard decisions by staying busy with comfortable work, this one will challenge you to finally make the call. Resources and Links Apply for a Multiplier CallPrevious episode: 662 - How to Build an AI Strategy That Actually Works with Christine DuqueCheck out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringJoin our newsletterSuggested resources

    5 min

  8. JAN 29

    662 - How to Build an AI Strategy That Actually Works with Christine Duque

    Why you should listen Christine Duque, former Big Four consultant and CEO of Alonsera, shares why only 10% of global companies are seeing real impact from AI, and what separates the successful ones from the rest.Learn Christine's "Three A's" framework for making AI consumable: Automated, Anticipatory, and Augmented intelligence, plus how to progress toward autonomous operations.Get practical guidance on structuring AI transformation committees and coaching executive sponsors to drive cross-organizational buy-in. Feeling pressure to "do something with AI" but unsure where to start without wasting budget or burning out your team? In this episode, I talk with Christine Duque, CEO of Alonsera and former Big Four consultant who now helps mid-market companies in highly regulated industries navigate AI implementation. We dig into why most AI initiatives fail before they even launch, and it's not the technology. Christine explains why treating AI like a silver bullet creates more chaos than progress, and what the 10% of companies getting real results are doing differently. If you're tired of the hype and want a grounded perspective on what AI adoption actually requires, this conversation cuts through the noise. About Christine Duque Christine Duque is CEO of Alonsera, a global AI consultancy helping organizations deploy AI solutions that actually scale. With executive experience at Accenture, Deloitte, and IBM, she's overseen $2B+ in AI and digital transformation projects for Fortune 50/100/500 companies—delivering results like 70% faster data ingestion and 30-50% customer engagement efficiency gains. A sought-after speaker on ethical AI and digital transformation, Christine is actively shaping international AI standards through partnerships with Oxford University and UC Irvine. She authored the Amazon best-seller Walking in My Shoes: Shattering Glass Ceilings in Corporate America and co-founded the Women's Empowerment AI Network. An accomplished operatic soprano, she debuted at Carnegie Hall. Resources and Links Duquesacd.comAlonsera.comChristine's LinkedIn profileChristine on Instagram: @christineduqueChristine on Facebook: Christine DuqueChristine on TikTok: @duquesacdYoutube Channel: Christine DuqueChristine’s book: Walking In My Shoes: Shattering Glass Ceilings in Corporate AmericaPrevious episode: 661 - How Long Should You Stick With Your Consulting Niche?Check out more episodes of The Paul Higgins PodcastJoin our newsletterSuggested resourcesFind out more about Paul and how he can help you

    39 min
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5
out of 5
36 Ratings

About

If you’re a SaaS Consulting Partner earning low to mid six figures—and wearing every hat from sales to delivery—this podcast is your shortcut to scaling smarter. Each week, I talk to successful Partners of Salesforce, Zoho, NetSuite, Monday.com, and HubSpot partners who’ve cracked the code to bigger deals, better systems, and more freedom. No fluff. Just sharp lessons from the field. Subscribe and join 600+ episodes of real, raw, and proven advice for SaaS Consulting Partners ready to scale 7 figures and beyond.

Information

  • Creator
    Paul Higgins
  • Years Active
    2017 - 2026
  • Episodes
    300
  • Rating
    Clean
  • Copyright
    © Copyright 2026 Paul Higgins
  • Show Website
    Paul Higgins Podcast

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