Making Work Better: Employment Law & Workplace Challenges

The Prinz Law Firm

Making Work Better explores employment law, business issues, and workplace challenges through personal narratives and legal commentary. Our employment attorney experts and their guests discuss everything from new laws and human resources challenges to launching a small business or forging a unique career path. As the flagship program of The Prinz Law Firm in Chicago, this podcast will not feature legal advice—just conversations that help us all to make work better, regardless of our role. You might remember Making Work Better as "Tales from Around the Watercooler." We rebranded to better reflect the employment focus of our content. Learn about the firm and its work at https://www.prinz-lawfirm.com.

  1. Apr 28

    Ep. 48 – What Can We Learn from Noma's Abuse Controversy?

    What happens when a prestigious restaurant comes under fire for workplace abuse? A recent New York Times article revealed that dozens of former employees at Noma, an award-winning restaurant in Copenhagen founded by chef Rene Redzepi, endured extreme physical and mental harassment and were threatened with being blacklisted if they spoke up.   While employment counselors Kristen Prinz and Mary Charlton don't work in the restaurant industry, they do have plenty of experience helping employees who have found themselves in similar situations. In this episode, we share our thoughts on the Noma employees' accounts and what lessons we can apply to our own workplaces.  Tune in to hear Kristen and Mary discuss:  How Noma's elite status contributed to the abuse staying hidden for so long  Why threatening to blacklist employees is considered a form of retaliation  Where Kristen and Mary see similar situations in their own line of work  Why employees in niche industries may stay in a prestigious but hostile work environment  The importance of independent reporting structures  What costs employers may face for trying to hide a hostile workplace culture  What legal protections are available for employees who choose to speak up about wrongful workplace behavior  Noma has established itself as one of the world's best restaurants, but by concealing the problems instead of improving their work environment, their reputation has now gone down the drain. Even if you aren't in the culinary industry, Kristen and Mary's conversation will leave you with great insights on navigating complaint suppression, retaliatory threats, and more.  Stay Connected and Learn More  Read Kristen and Mary's blog, "Prestige Doesn't Protect Employers Against Complaint Suppression"  Check out The New York Times' coverage on Noma  Kristen Prinz Mary F. Charlton The Prinz Law Firm

    25 min
  2. Mar 20

    Ep. 47 – An Attorney Guide to Using AI Responsibly

    AI is becoming increasingly prominent in all kinds of industries, and the legal field is no exception. For lawyers, using AI can streamline processes and reduce billing for clients, but it can also pose risks to confidentiality and damage an attorney's reputation if mistakes aren't caught. Some attorneys have even seen potential clients use AI to build their own case before they've secured representation. In this episode, business counselors Christina Hynes Mesco and Lee Walter address the pitfalls of unchecked AI usage and provide a practical roadmap to responsibly integrate AI tools into legal practice.  Listen to Christina and Lee discuss:  Where some lawyers have already begun applying AI to their practice Why AI tools may "hallucinate" material in legal filings such as briefs How courts have attempted to deter attorneys who misuse AI What guidance Illinois has issued for attorneys implementing AI in their practice The benefits of an internal AI system over a third-party AI platform like ChatGPT How attorneys can protect client confidentiality when using AI tools What clients should ask their attorneys about how AI may be used to build their case  Whether you're an attorney looking to implement AI tools into your practice or a client who's curious about how your lawyer might use AI to advocate for you, tune in to learn how these tools can be used to make work more efficient while still delivering quality service.  Stay Connected and Learn More  Read our blog post on what lawyers and their clients should know about AI in the legal profession  Read our blog post on what employers should know about AI in the workplace  Christina Hynes Mesco  Lee Walter  The Prinz Law Firm

    33 min
  3. Feb 19

    Ep. 46 - Did the EEOC Just Change the Definition of Harassment?

    In January of 2026, the Equal Employment Opportunity Commission ("EEOC") voted to rescind its Enforcement Guidance on Harassment in the Workplace, an over-200-page document from the Biden-era EEOC that aimed to interpret what constitutes "workplace harassment" under federal law. But what does it mean that this guidance has been removed? Is harassment  now lawful? Are things that were considered to be harassment no longer illegal? How should  workplaces navigate future harassment claims without this guide?   Employment attorneys Mary Charlton and Chad Ayers respond to these crucial questions that many employers are now grappling with. Mary and Chad provide background on the EEOC's role in the federal government, then explain what this removal will look like in practice and how  organizations can best navigate this new landscape.  Tune in to hear Mary and Chad explore:  How the guidance helped to determine what constitutes "workplace harassment"  Who is most affected by the lack of this resource  How the withdrawal of the guidance was highly unorthodox  How Illinois law's protections and requirements can help offset the rescinded federal interpretations  What steps employers can take to avoid harassment claims in the absence of this guidance  The EEOC's actions have left employers and employees alike with a lack of clarity surrounding harassment law. Drop in on Mary and Chad's conversation if you'd like to know how your business can move forward in this new uncertainty.  Stay Connected and Learn More  Read Mary and Chad's blog, "The EEOC Just Retracted Its Harassment Guidance. Does That Mean Guardrails on Workplace Harassment Are Now Gone?"  Mary Charlton  Chad Ayers The Prinz Law Firm

    23 min
  4. 12/02/2025

    Ep. 43 – To Give or Not to Give? A Guide to Being Merry, Not Messy

    The holiday season is fast approaching, and workplaces can help to keep spirits high by staying clear of potential issues surrounding gift-giving in the office. What may seem like a simple gesture between coworkers can also lead to a variety of legal pitfalls, from discrimination and harassment claims to tax implications. Business counselors Chad Ayers and Christina Hynes Mesco dive into those issues by sharing stories of their own holiday experiences at work. In this episode, we'll share suggestions for success when giving gifts to colleagues. Chad and Christina will discuss: The potential implications of a manager giving gifts to subordinates Whether the typical "Christmas bonus" or high-value gifts should be considered as wages How the public and private sectors differ in their approaches to accepting gifts What kinds of gifts may have tax implications How workplaces generally treat holiday celebrations outside of gift-giving Inclusive alternatives to a gift exchange To make the most of this time of year, streamline your organization's gift-giving and holiday celebrations. Tune in to hear our recommendations for how employers can show they care while also avoiding liability.   Stay Connected and Learn More Read Chad's blog post on gift-giving Listen to a related episode: Ep. 13 – "How Can You Throw a Safe and Appropriate Holiday Party?" Chad Ayers Christina Hynes Mesco The Prinz Law Firm

    49 min
  5. 11/14/2025

    Ep. 42 – What It Really Takes to Have a Healthy Workplace Culture, with Michelle Aronson

    Many business leaders think that a healthy workplace culture is important, but they don't always know what it takes to have one. Some companies may simply restate their values at every annual meeting and call it a day. Others may not know what their culture looks like at all. Improving the health of your workplace isn't a one-and-done thing—for as long as your company remains open, learning what is and isn't working must be an ongoing process.    Business counselor Kristen Prinz is joined by Michelle Aronson, founder of Culture + Strategy Lab and host of the True Stories at Work podcast, to dive into what it really takes to bring your workplace culture to life. By sharing real scenarios that business clients have navigated, our hosts provide insight into the link between the strength of a company's culture and its response when something goes wrong.    Michelle and Kristen explore:    ·       Whether culture can be measured accurately with quantitative metrics  ·       The responsibilities that both leadership and employees have in creating company culture  ·       The root causes of most culture issues  ·       The link between employee engagement and customer engagement  ·       How our personal biases cloud our ability to assess claims of workplace harassment  ·       What companies with the strongest cultures are doing to invest in their health    If you're aware of problems that exist in your work environment and aren't sure how to respond—or if you want to learn how to identify problems before they arise—this episode will be well worth the listen.    About Michelle Aronson   Michelle Aronson is a recovering HR executive, executive coach, and business school professor turned founder of Culture + Strategy Lab. She helps growing companies turn culture into a competitive advantage—using real strategy, not fluff.    Michelle once managed both employee and customer experience (a.k.a. half of the CEO's bonus) and learned firsthand how to uncover the invisible forces shaping culture and driving results. Today, she designs custom, measurable strategies that align leadership, culture, and business outcomes.    She also hosts True Stories at Work—a podcast sharing the best leadership stories you've never heard, from hilarious to heartbreaking, plus a few workplace confessions.    Stay Connected and Learn More  Connect with Michelle on LinkedIn  Check out Culture + Strategy Lab Kristen Prinz Culture audits at The Prinz Law Firm

    43 min
  6. 10/31/2025

    Ep. 41 - Managing Misconduct the Right Way

    It's an unfortunate statistic, but most people have seen or experienced some form of misconduct at work at least once in their careers. As employment attorneys and workplace investigators, Christina Hynes Mesco and Laura Feldman have seen the full gamut of these types of matters and know that even the most cautionary tales can teach us valuable lessons about how to approach these difficult, and often highly emotional, cases.   Using a recent and very public corporate scandal, Christina and Laura explore how a prominent corporation properly responded to misconduct claims and use that example as a springboard for providing their best practices for organizations faced with similar complaints.  In this episode, you will learn:  The key role that senior leadership and even boards of directors play in addressing misconduct in the workplace and the kinds of training that both should receive  How to ensure that senior leadership has a pulse on what's going on in an organization  How to spot retaliation and best prevent it  When employment insurance can impact an organization's response to misconduct claims  Whether a complaint needs to be formally filed to treat harassment claims seriously  Practical considerations when conducting an internal versus an external investigation  Why culture audits are recommended for preventing and even responding to harassment claims    This episode will be a valuable guide for senior leaders, HR professionals, and managers navigating harassment claims, as well as attorneys who may be advising individuals in bringing these claims forward. Tune in to learn which practices will help you identify and prevent harassment within your team.    Stay Connected and Learn More:  Read Christina and Laura's blog on managing misconduct  Christina Hynes Mesco  Laura Feldman  The Prinz Law Firm

    43 min

Ratings & Reviews

5
out of 5
8 Ratings

About

Making Work Better explores employment law, business issues, and workplace challenges through personal narratives and legal commentary. Our employment attorney experts and their guests discuss everything from new laws and human resources challenges to launching a small business or forging a unique career path. As the flagship program of The Prinz Law Firm in Chicago, this podcast will not feature legal advice—just conversations that help us all to make work better, regardless of our role. You might remember Making Work Better as "Tales from Around the Watercooler." We rebranded to better reflect the employment focus of our content. Learn about the firm and its work at https://www.prinz-lawfirm.com.